Dial-A-Ride of Corona

- 735 Corporation-Yard Way, Corona, CA 92878

Access to reliable, safe, and specialized transportation is absolutely essential for seniors and persons with disabilities across California, especially in communities like Corona where a personal vehicle may not be an option. The **Dial-A-Ride of Corona** service, operating out of its facility on Corporation-Yard Way, represents a critical piece of the local public transit network. It is primarily classified as a **Handicapped Transportation Service**, designed specifically to serve the mobility needs of the community's most vulnerable residents.

This service is a specialized, demand-responsive transit system that provides a vital connection to appointments, essential services, and community activities. It operates with a strong commitment to **ADA Compliance**, ensuring that all individuals certified under the Americans with Disabilities Act receive priority service and accommodations. The goal is to provide a seamless travel experience, from the reservation process to the final drop-off at the desired destination. While the service is shared, meaning vehicles may stop to pick up and drop off other passengers, the entire system is structured to uphold high standards of safety and accessibility.

Booking a ride with Dial-A-Ride of Corona typically requires advance notice, often a minimum of 24 hours, to allow for efficient scheduling and routing of vehicles. This policy is standard for shared, specialized transit to ensure that as many community members as possible can be served. As one satisfied customer mentioned, it is a "Great Co to help Seniors or disabled get to their appt or just about anywhere they need to be. Must call 24 hrs ahead to setup a pickup and return home." This highlights the importance of planning ahead to ensure timely service, especially for critical medical appointments. However, occasional challenges, such as unexpected delays and routing issues—like the one described by a reviewer whose mother was late for a 1:30 PM appointment due to additional passenger pickups—do underscore the complexities of managing a shared transit schedule and the need for continuous operational refinement.

The service aims to provide more than just transit; it offers a lifeline for independence. Beyond core transportation, the municipal service is conceptually tied to broader community assistance, including access to a **Medical Center** and other resources, affirming its role as a key community resource in Riverside County.

The administrative and operational base for the Dial-A-Ride of Corona service is strategically located for local service management, with a clear focus on physical accessibility at its hub.

• Address: The central facility and office are located at **735 Corporation-Yard Way, Corona, CA 92878, USA**. This location serves as the operational center, though the service itself operates throughout the City of Corona's service area.
• Accessibility Features: In line with its mission, the facility itself ensures easy access for all visitors and staff, featuring a **Wheelchair Accessible Entrance** and a **Wheelchair Accessible Parking Lot**.
• Service Area: Dial-A-Ride provides curb-to-curb transportation within the City of Corona area. Specifically, ADA-certified individuals are eligible for trips that fall within three-quarters of a mile of the local fixed-route bus service area and during its operational hours.
• Service Type: The transportation provided is typically **Curb-to-Curb Service** for most riders, though ADA Priority Service often includes **Door Service**, where drivers assist passengers from the door of the pick-up location to the vehicle (with limitations on entering private residences or going past the front entrance of the drop-off location).

Dial-A-Ride of Corona offers specialized transportation and community-supportive functions tailored to the needs of its eligible riders.

• **Handicapped Transportation Service:** This is the core offering, providing specialized, accessible transit for eligible seniors and persons with disabilities.
• **ADA Compliance:** Providing priority service to individuals certified under the Americans with Disabilities Act, including expanded service hours that match the local fixed-route bus service.
• **Senior/Disabled Dial-A-Ride Service:** Available for seniors age 60 and above or those who are physically disabled, requiring an eligibility application.
• **Door Service (ADA Priority):** For ADA-certified passengers, assistance is provided from the pick-up location door to the van for a more seamless experience.
• **Transit Service:** Operating as a demand-responsive, shared transportation system to manage capacity and efficiently serve multiple riders.
• **Medical Center Access:** A critical element of the service, ensuring riders can reach essential medical appointments.
• **Personal Care Attendant (PCA) Eligibility:** ADA-certified riders are eligible to bring a PCA at no additional cost if their certification card permits, with companions also permitted for an additional fare.
• **Community Assistance Referrals (Related Service Scope):** Though not direct transportation services, the public transit program is part of a broader network of City of Corona Community Services which also include areas like **Housing Services** and **Community Assistance**.

The most valuable features of the Corona Dial-A-Ride service center on accessibility, priority, and community-focused operation.

• **ADA Priority Service:** Providing the highest level of priority to ADA-certified passengers, including a "zero denial policy" where other scheduled trips may be bumped or rescheduled to accommodate ADA certified trips.
• **Advanced Reservation System:** Requires a call at least 24 hours in advance, allowing riders to schedule appointments up to two weeks ahead of time to secure necessary transit.
• **Eligibility Inclusivity:** The service is available to a wide range of eligible individuals: seniors aged 60+, persons with disabilities, and those with official ADA certification.
• **Wheelchair Accessibility:** All vehicles are equipped to accommodate mobility devices, and the physical location is fully **Wheelchair Accessible** (entrance and parking).
• **Affordable Fare Structure:** The fares are designed to be inclusive and affordable for seniors and persons with disabilities, ensuring the service remains accessible regardless of income.
• **Lifeline Service Access:** The program is integral to linking eligible riders to critical, life-sustaining services within the community.

To request a ride, inquire about eligibility, or speak with a dispatcher, please use the primary contact channels.

• Address: 735 Corporation-Yard Way, Corona, CA 92878, USA
• Reservation Phone: (951) 734-7220 (This is the number for Corona Dial-A-Ride)
• Mobile Phone (Direct Line): +1 951-734-7220
• Rider Eligibility Application: Applications for eligibility can be requested via phone or in person at the City of Corona Community Services Department (400 S. Vicentia Ave, Suite 225).

For California residents in the Corona area, choosing Dial-A-Ride is choosing a vital, specialized public resource that is committed to upholding federal accessibility standards. What is worth choosing about this service is its dedicated focus on **Handicapped Transportation Service** and **ADA Compliance**. Unlike a general taxi or rideshare service, this system is purpose-built for the needs of seniors and disabled individuals, offering vehicles equipped for wheelchairs and drivers trained to provide necessary **Door Service** assistance. This level of specialization ensures that riders can travel with greater confidence and safety.

The service’s commitment to providing **ADA Priority Service** is a significant highlight, offering eligible passengers an elevated level of assurance regarding their scheduling needs, particularly when traveling for vital reasons like access to a **Medical Center**. While the nature of shared, demand-responsive transit means that occasional delays can occur, as highlighted in customer feedback, the overall structure—which includes an advance reservation system and a zero-denial policy for ADA trips—is in place to maximize efficiency and reliability. The integration with broader municipal **Community Assistance** programs also signals that this is not just a transportation vendor, but a deeply embedded public service dedicated to enhancing the quality of life and independence for Corona’s eligible population. By choosing Dial-A-Ride, residents are utilizing an affordable, specialized, and fundamentally accessible service that is a cornerstone of public transit for those who need it most.

Dial-A-Ride of Corona

735 Corporation-Yard Way, Corona, CA 92878, USA