Enterprise Rent-A-Car Introduce
For travelers arriving at Lancaster Airport (LNS) or residents of Lititz and the broader Lancaster County area in Pennsylvania, the Enterprise Rent-A-Car at 500 Airport Road provides an essential and reliable mobility solution. This agency is not just another rental counter; it is a full-service transportation hub conveniently located at the airport, making the transition from air travel to road travel seamless. The location operates as both a dedicated Car Rental Agency and a Van Rental Agency, ensuring a vehicle is available for any purpose, from a solo business trip to a large family vacation or moving needs.
Enterprise Rent-A-Car is a brand synonymous with quality service and a vast network, and this Lititz location upholds that reputation, frequently receiving recognition for its commitment to customer satisfaction. Crucially, this specific location proudly identifies as a women-owned business, adding a layer of local character and support for diverse entrepreneurship in the Pennsylvania community. Their mission is to offer a comprehensive, friendly, and efficient rental experience, whether you are exploring the charming villages of Lancaster County, conducting business in downtown Lancaster, or embarking on a longer Pennsylvania road trip.
While customer experiences can sometimes vary, with one detailed account highlighting issues related to vehicle class availability and communication on specialized requests, the consistent theme from other patrons points to "Quality customer service" and an "easy and efficient pick up and return process." This suggests the team works diligently to maintain high standards for the majority of their local clientele and travelers passing through LNS.
Location and Accessibility
The Enterprise Rent-A-Car office is situated in a prime location at 500 Airport Road, Lititz, PA 17543, USA. As the primary car rental provider at the Lancaster Airport (LNS), its convenience for air travelers is unparalleled. For local Pennsylvania users, the location is easily reached via Airport Road and is situated in the heart of the county, offering quick access to routes leading toward Lancaster city, Ephrata, and major highways like Route 30 and I-76 (the Pennsylvania Turnpike).
Accessibility is a key priority for this location, making it welcoming for all customers. The facility ensures full inclusion with:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- On-site services for swift check-in and vehicle access
- Dedicated on-site parking for customers picking up or returning vehicles
Services Offered
The Lititz Enterprise Rent-A-Car provides a broad array of rental services, catering to personal, corporate, and specialized transport needs within Central Pennsylvania.
- Comprehensive Vehicle Fleet: Offers an extensive selection of vehicles, including fuel-efficient economy and compact cars, midsize and full-size sedans (such as Toyota Corolla, Chevrolet Malibu), various SUVs (like the Nissan Rogue or Chevrolet Equinox), and luxury/premium cars.
- Van Rental Services: A recognized van rental agency, it provides minivans (e.g., Chrysler Pacifica) and passenger vans (12 and 15 passenger vans, subject to corporate requirements) ideal for group travel or large families visiting the area.
- Flexible Rental Periods: Supports short-term daily and weekly rentals for leisure or quick business trips, as well as extended long-term rental options.
- One-Way Rentals: Allows customers the convenience of picking up a vehicle in Lititz/Lancaster and dropping it off at another Enterprise location nationally, subject to specific vehicle classes and fees.
- Optional Protection Products: Customers can secure their journey with products like Damage Waiver (DW), Personal Effects Coverage (PEC), and Roadside Assistance Protection (RAP) offered at the time of rental.
- Payment and Financial Options: Accepts various secure payment methods, including Credit cards, Debit cards (with specific terms and conditions), and modern NFC mobile payments.
- Refueling Options: Provides flexibility for returning vehicles, offering options for pre-paid fuel, refueling by the agency (for a charge), or the customer refueling prior to return.
Features / Highlights
This specific Enterprise location distinguishes itself through several key features and corporate highlights that add value for Pennsylvania customers.
- Identifies as Women-Owned: Patrons who prioritize supporting diversity in local business can choose this Enterprise location, which proudly identifies as women-owned.
- Active Military Discounts: The agency extends special offers and rate concessions to active military personnel, acknowledging and supporting those who serve within the Pennsylvania community and beyond.
- Airport Convenience (LNS): Located directly at Lancaster Airport, it offers maximum convenience for arriving travelers, streamlining the rental process immediately upon landing.
- Emphasis on Customer Experience: Despite challenges in vehicle fulfillment, positive customer feedback highlights "Quality customer service" and an "efficient pick up and return process," suggesting a professional and time-conscious operation.
- Robust Payment Security: The acceptance of Credit cards, Debit cards, and NFC mobile payments ensures a secure and modern transaction experience for every renter.
Contact Information
To inquire about reservations, vehicle availability, or specific policies for car and van rentals, customers can use the direct contact information for the Lititz office:
Address: 500 Airport Rd, Lititz, PA 17543, USA
Phone: (844) 934-1092
Mobile Phone: +1 844-934-1092
What is Worth Choosing This Location
Choosing the Enterprise Rent-A-Car at the Lancaster Airport is a worthwhile option for both local Pennsylvania residents and visitors, especially due to its unique combination of convenience and community focus. Firstly, the agency's dual role as a car and van rental provider ensures a wide spectrum of transportation needs can be met from a single, accessible location. For those requiring a passenger van for a school trip, church group, or a large family outing in Lancaster County's beautiful countryside, this specialized service is invaluable.
Secondly, the commitment to providing discounts for active military members is a tangible benefit that supports the local and traveling military community. Paired with the fact that the business identifies as women-owned, customers have the opportunity to select a service provider that reflects strong local values and diversity. Finally, the logistical advantages of being situated directly at LNS, offering on-site services, and ensuring full accessibility with a wheelchair-accessible entrance and parking, make this office an exceptionally user-friendly choice. While, as in any service industry, occasional hiccups in specific requests may occur, the overall reputation for quality service and efficient processes, confirmed by positive reviews, positions this Lititz Enterprise as a top-tier choice for dependable and convenient vehicle rentals in Central Pennsylvania.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
500 Airport Rd, Lititz, PA 17543, USA
Enterprise Rent-A-Car Reviews
pickupplanemanagement
★ 5★ 4★ 3★ 2★ 1DISASTER. I called this office directly several weeks before I needed a car. Spoke to a guy named Tyler (on several occasions as a matter of fact.) Oddly enough, he wasn't there the day I arrived.My question was "Would it be possible to get a small BMW for that weekend?" The answer was 'yes'. (What else was I to believe, considering I'm talking directly TO THE Agency, and not the local funeral home or grocery store?)"Can I have it left in the lot where my plane arrives?" The answer was 'yes', considering the agency and the terminal are all right there together.I gave my card number.. and the Emerald number (Which, I now understand, in this company is essentially meaningless) I rec'd a confirmation. And that was that. Until the day of arrival.I asked the person at the terminal where my plane landed: "Was there a car or key left for me by National?" "No... not that we know of.. and we have a pretty good relationship with that office. But it's right next to us, if you want to just walk over."So, I walked over - They looked for my reservation and said... "We have a Camry for you." What about the BMW I reserved?"Well... we had an Audi for you but it came in damaged this morning.. So now we have this nice Camry for you". Wow - ok.I said... "Here's what I think: I don't think there was ever an Audi, and I certainly don't think there was ever going to be a BMW - and the only thing that was damaged here this morning was your reputation. We both know that a BMW was only going to happen if I just happened to be extremely lucky. And the reason I think that is because you would have contacted the office where you agreed to leave the key and asked them to please explain why you could not follow through with the arrangement."Body language says a LOT. And he wouldn't even look at me. As if he had been required to do damage control so many times.. he was just over it. I almost felt sorry for him. I told him so. "It must be terribly humiliating, thinking you were in the service industry and helping people.. and your company comes along and puts you in a position where you are forced to do Damage control instead." He didn't argue or get defensive.. he just moved on, as if resigned to his fate.It was ok that there was no BMW - What was not ok was that they just let me walk in after stepping off a plane with no heads up or text or note at the terminal, whatsoever. (I know they text.. because they sent non stop texts the day before my return asking me to confirm the return.)Enterprise New Motto - "We'll Stick You Up.or Once Burnt - Forever Learnt, as they used to say in my hometown.*** Follow Up - I see HOW QUICKLY someone named Heather JUMPED RIGHT ON the negative review. If only her company had Jumped Right On doing what they promised to begin with, she would never had to bother in the first place. I can't imagine how low her self esteem must be to continue to be an apologist for a system which simply does not work. As well as employees running the office having the consciousness level of a blank slate. NO, Heather.. I'm not going to click on your link. I'm not going to fill out any meaningless questionnaires... I don't want a refund.. I don't want a discount. I'm DONE.. and going to warn as many people as I possibly can.
August 12 · Gods2ndFavoriteBassPlyrQuality customer service. Good selection of vehicles and an easy and efficient pick up and return process
September 09 · Peter AndrelczykMy rental was from Lancaster airport, Pa. The service agent that assisted me with my rental was personable, respectful and kind. The vehicle exceeded my expectations. I would definitely rent from them again.
March 28 · Marsea WallerThe staff at enterprise are always kind, professional, knowledgeable, and courteous. I love the convenience of being able to pick up and drop off at the airport.
May 28 · KellyeHad a rental last week. My partner and I both have out of state licenses. They told him he could not rent with a debit card because if this. No where is that listed in their policy. We then received the car with no gas, dirty seats and buttons missing on the steering wheel. When he called they said "just return it empty." Never offered a new car or some type of refund. I have called 3 times to ask for compensation. Each time I am told that the branch will call me to arrange a refund. It's been 4 days and I have still not recieved a call. Worst customer serve I've ever recieved from a branch.
December 05 · Nicky B
More Car Rental Near Me
National Car Rental3.0 (24 reviews)500 Airport Rd, Lititz, PA 17543, USA
Budget Car Rental2.0 (23 reviews)500 Airport Rd, Lititz, PA 17543, USA
Avis Car Rental2.0 (35 reviews)500 Airport Rd, Lititz, PA 17543, USA
Enterprise Rent-A-Car4.0 (188 reviews)5169 Main St, East Petersburg, PA 17520, USA
Enterprise Rent-A-Car4.0 (606 reviews)1257 Manheim Pike, Lancaster, PA 17601, USA
Hertz Car Rental - Lancaster - Marshall Hle3.0 (129 reviews)1209 Marshall Ave, Lancaster, PA 17601, USA
HEALTHCARE AMBULETTE4.0 (49 reviews)1853 William Penn Way, Lancaster, PA 17601, USA
Enterprise Rent-A-Car4.0 (232 reviews)315 S 7th St, Akron, PA 17501, USA
Lux Car Rentals4.0 (16 reviews)231 Miller Rd Apt.B, Akron, PA 17501, USA
Enterprise Rent-A-Car4.0 (442 reviews)2010 Columbia Ave, Lancaster, PA 17603, USA
Enterprise Rent-A-Car4.0 (156 reviews)25 Brubaker Ave, New Holland, PA 17557, USA
Tower Auto Rental LLC4.0 (73 reviews)715 E Main St, New Holland, PA 17557, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
