Enterprise Rent-A-Car Introduce
For New Yorkers needing a reliable set of wheels, whether for a quick trip out of the city or a heavy-duty move across the borough, a convenient and trustworthy local rental agency is an absolute necessity. Navigating the Tri-State area—from the dense streets of Queens to the open highways of Long Island—requires a vehicle you can count on and a rental service that understands the unique pressures of the New York metropolitan area.
This comprehensive guide focuses on the Enterprise Rent-A-Car location in Jamaica, Queens, highlighting its specialized services, strong commitment to customer care, and notable community features that make it a standout choice for local residents and visitors alike. This is your go-to resource for understanding why this particular neighborhood branch should be your first call for car and van rentals.
The Enterprise Rent-A-Car branch situated on Hillside Avenue in Jamaica, NY, serves as a vital transportation hub for the eastern parts of Queens and beyond. Enterprise is globally recognized for its commitment to customer service and a vast network of neighborhood locations, and this Jamaica branch upholds that reputation, offering flexible and extensive rental options for both personal and commercial use.
Crucially, this specific location is officially identified as a women-owned business, showcasing a commitment to diversity and community leadership within the competitive New York car rental industry. As both a dedicated Car Rental Agency and a Van Rental Agency, they are equipped to meet a wide array of needs, from providing an economy car for daily errands to supplying a spacious van for moving or group transport. The goal is always to provide a prompt, efficient, and professional experience, ensuring you get on the road with minimal fuss.
Strategically positioned in the bustling Jamaica neighborhood of Queens, the location is highly accessible for residents throughout the borough and easily reachable via New York's extensive public transit system.
The address for the branch is:
139 -24 Hillside Ave., Jamaica, NY 11435, USA
Accessibility is a major feature of this Enterprise branch. Recognizing the need for inclusive service, the location provides comprehensive accommodations for all customers. These accessibility features are not just a compliance measure but a practical benefit for many local users:
- Wheelchair Accessible Entrance: Ensures smooth entry and exit for customers with mobility devices.
- Wheelchair Accessible Parking Lot: Provides designated, convenient parking spaces, offering a stress-free start to the rental process.
- On-site Parking: Available for customers needing a safe place to leave their personal vehicle while renting. This is a significant advantage in a dense New York neighborhood where parking can be notoriously difficult to find.
As a full-service car and van rental provider, the Enterprise branch on Hillside Avenue offers a full suite of services tailored for the local New York market and travelers.
- Daily and Weekly Car Rental: Featuring a wide selection of vehicles, typically ranging from fuel-efficient economy and compact cars (perfect for navigating city traffic and tight parking spots) to comfortable full-size sedans and SUVs for family travel or longer road trips.
- Van Rental Services: Specialized service as a Van Rental Agency, providing utility and cargo vans for moves, commercial hauling, or passenger vans for group outings.
- Flexible Payment Processing: Accepting multiple convenient forms of payment, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments (such as Apple Pay or Google Pay), streamlining the checkout process.
- Roadside Assistance: As standard with the Enterprise brand, customers benefit from 24/7 Roadside Assistance for mechanical breakdowns, offering peace of mind when traveling through unfamiliar areas or across state lines.
- Reservation Management: Offering services for booking, modifying, or cancelling reservations, often available online or via their dedicated customer phone line.
- Optional Protections: Providing various supplementary insurance and protection products, such as Damage Waiver (DW) and supplemental liability coverage, to tailor the rental agreement to your personal insurance needs.
Beyond the standard offerings, this specific Jamaica branch provides several key features that enhance the customer experience and underscore its commitment to the community.
- Identifies as Women-Owned: Supports local business diversity and offers a unique point of pride and connection for many Queens residents who prefer to support women-led enterprises.
- Active Military Discounts: A commendable commitment to the community, offering special rates and discounts for active military personnel, which provides significant value to those who serve.
- Comprehensive Accessibility: Beyond the wheelchair-accessible entrance, the provision of a dedicated Wheelchair Accessible Parking Lot demonstrates an above-average commitment to making the entire rental process straightforward for customers with disabilities.
- Convenient On-Site Parking: In a city where street parking is a constant challenge, the availability of On-site Parking for customers’ personal vehicles is a major benefit, removing one of the biggest logistical hurdles of picking up a rental car in Queens.
- NFC Mobile Payment Option: Staying current with technology, the ability to use NFC Mobile Payments means faster, more secure transactions at the counter, which New Yorkers appreciate for efficiency.
To ensure a seamless rental process, having the correct contact information is vital. We strongly recommend calling ahead to confirm vehicle availability, operating hours, and any specific requirements for your rental, especially concerning the use of debit cards or military discounts.
Address: 139 -24 Hillside Ave., Jamaica, NY 11435, USA
Phone: (718) 526-2200
Mobile Phone: +1 718-526-2200
The staff at this location can assist you with everything from initial booking questions to final vehicle inspection, making the local phone number your most direct route to assistance.
Choosing the Enterprise Rent-A-Car branch in Jamaica, Queens, is worth it for the blend of established brand dependability and crucial local accommodations. What truly sets this location apart are its specialized features that cater directly to the New York community.
The fact that it is a women-owned business provides an opportunity for local patronage that aligns with supporting diverse economic growth in Queens. For members of the armed forces, the Active Military Discounts represent a significant, tangible saving.
Logistically, the combination of dedicated on-site parking and comprehensive wheelchair accessibility makes the entire in-person transaction remarkably smooth—a valued benefit in the often-chaotic New York City environment. When you need to rent a vehicle, the last thing you want is stress over finding a spot to leave your own car or navigating an inaccessible office.
Furthermore, the offering of both car and van rental services from a single, convenient neighborhood location means this branch is a one-stop-shop for a variety of needs, from your weekly commuter rental to a major home renovation haul. The use of modern NFC mobile payments also speaks to an understanding of customer convenience and the demand for quick service. By choosing this Jamaica Enterprise, you are not just getting a car; you are gaining access to a professionally run, community-focused, and highly accessible transportation solution right in your Queens neighborhood.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
139 -24 Hillside Ave., Jamaica, NY 11435, USA
Enterprise Rent-A-Car Reviews
insurancepaymanagerpickupSUVnameneedscheckemployeegentlemen
★ 5★ 4★ 3★ 2★ 1I had a reservation with Enterprise for 9:30 AM on Saturday July 26. I even called ahead to confirm cars were available since I have been burned by rental companies before. I was told everything was fine.When we arrived and checked in, we were asked to wait with no updates or time estimate. After waiting over an hour, we were told we would be driven to another Enterprise location about 25 minutes away because they had cars ready. My group of three was packed into a car with three strangers and sent across town.When we arrived, the manager at the second location said they had no idea we were coming and we would still have to wait. We did not get a car until about 1:30 PM, even though our reservation was for 9:30 AM.When we returned the car on Monday July 28, the manager Manny told us we owed an extra 150 dollars for a late return. This made no sense since we picked the car up at 1:30 PM Saturday and returned it around 2 PM Monday. He said the rental started at 9:30 AM Saturday even though we did not get a car until hours later. Based on the actual pickup time, we should have only been charged for two days.The entire experience showed a serious lack of communication, accountability, and basic customer service. The only helpful person was a new employee named Ion who was polite and professional throughout.Overall a frustrating and disappointing experience. Would not recommend this location.
August 12 · Thomas PetersRenting with enterprise was a seamless experience. From pick up to drop off, it was efficient and above and beyond my expectations. Jason at this location was great and I really appreciate him going above and beyond to ensure I Got a rented vehicle
October 05 · Stephanie DuncanI got a reservation through my insurance company made sure to take pictures of the car and videos before I drove off I noticed scuff on the driver side mirror cap and it looks like there’s two cracks on the windshield. I went back inside and I spoke about it. They said that I’m good I’m just sending this review with the pictures just to protect myself because you never know. I usually get good cars here. And I’m gonna send the emails of my proof of I received the car with those scuffs and windshield crack so when a time comes and they try to deny it, I’m gonna say I already sent the email stating all of this and I spoke to the people inside before I drove off and they said it was OK. In the heads up before you go, they charge under the rage fee if you’re under 25 even if you’re insurance get you the reservation you gotta pay like $20 a day and it’s $4 if you use tolls to somewhere without using your easy pass
March 21 · THE BOSSManny was very helpful. He answered all the questions that was asked, he was patient and explained everything to me. When you go to enterprise ask for Manny. Only thing sometimes the cars smell like cigarettes. Need to be a little bit more detailed cleaning. And have a no smoking policy in the cars. Other than that no complaints. 💪
July 15 · Ebony SmithI had a great experience renting from Enterprise. The staff was friendly and efficient, making the pick-up and drop-off process quick and easy. The car was clean, well-maintained, and exactly what I needed. I’ll definitely use Enterprise again for my future rentals!
December 23 · Lewgui Wong
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