Enterprise Rent-A-Car Introduce
For those of us living, working, and traveling in the Burlington area of North Carolina, reliable transportation is key to navigating the Alamance County region and beyond. The Enterprise Rent-A-Car branch situated on North Church Street is a dedicated local resource, serving the community as a trusted Car rental agency and Van rental agency. This location understands the unique needs of local residents, whether you require a vehicle for insurance replacement after an accident, a minivan for a family trip, or a cargo van for a local move.
This particular branch distinguishes itself not only by being part of a trusted national brand but also through its commitment to local values and quality customer interactions. The business proudly identifies as women-owned, reflecting a dedication to entrepreneurial diversity right here in Burlington. Furthermore, the local team is consistently praised by customers for delivering a remarkably quick and easy rental experience, highlighting efficiency and personalized service from the moment you pick up to the time you drop off. This smooth operation, even for complex rentals processed through third parties like insurance companies, makes the process straightforward and appreciated by busy North Carolinians.
Customers frequently commend the staff, including specific team members like Mary and Lyric, for their personable nature and efficiency. Management is also noted for going "above and beyond" to ensure a pleasant process every time. This focus on top-notch service and a dedication to operational excellence has cemented the North Church Street branch's reputation as a reliable and high-quality choice for all vehicle rental needs in the Burlington, NC area.
The Enterprise Rent-A-Car branch is located on a prominent thoroughfare in Burlington, North Carolina, making it easily reachable for residents and visitors to the city and Alamance County.
Address: 2178 N Church St, Burlington, NC 27217, USA
Positioned on North Church Street, the location is convenient for accessing major roads and the surrounding communities. While the local area can sometimes be described as "unusual" in terms of its parking lot dynamics, the staff’s efficiency in managing the pick-up and drop-off process helps ensure a smooth flow for customers. The standard operating hours are structured to accommodate most weekday and Saturday rental schedules:
- Monday - Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
For the convenience and comfort of all customers, the branch maintains strong accessibility standards, including:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that every individual in our community has a clear and easy path to accessing their rental vehicle.
This Enterprise location functions as a dual specialist, providing an extensive fleet for personal and commercial use under both its Car rental agency and Van rental agency designations:
- Diverse Car Rental Options: Catering to various travel needs, including:
- Economy and Compact cars for city travel and maximum fuel efficiency.
- Standard and Full-Size sedans for comfortable long-distance journeys.
- SUVs (Compact, Standard, and Full-size) for family versatility and rugged North Carolina terrain.
- Luxury and Premium vehicles for enhanced comfort or corporate travel.
- Pickup trucks (Standard, 4x4, and Heavy Duty) ideal for light hauling, projects, or recreational use.
- Specialized Van and Commercial Vehicle Rental: Offering solutions for groups and large cargo:
- Minivans (e.g., Chrysler Pacifica) with 7- or 8-passenger seating for family vacations.
- Passenger Vans (e.g., 10- and 15-Passenger options) for church groups, sports teams, or event transport.
- Cargo Vans (e.g., Compact, Heavy Duty, and High Roof) for moving items, small businesses, or trade professionals.
- Access to Enterprise Truck Rental commercial vehicles (Box Trucks, Parcel Vans) can be coordinated through this location, ensuring you have the right tool for any job.
- Streamlined Payment Processes: Accepting major forms of payment to expedite your transaction:
- Credit cards
- Debit cards (acceptable for certain vehicle classes and subject to policy)
- NFC mobile payments (e.g., Apple Pay, Google Pay) for contactless transactions.
- Insurance and Corporate Rentals: Expertise in handling complex bookings, such as direct billing to insurance companies for replacement vehicles, ensuring a seamless transition during vehicle repairs.
The distinctive qualities of the North Church Street branch contribute significantly to its standing in the local Burlington market:
- Proudly Women-Owned: The business structure identifies as women-owned, offering local customers an opportunity to support diverse local entrepreneurship in Alamance County.
- Active Military Discounts: Recognizing the service of our armed forces, the company provides Active military discounts on leisure travel rates for active duty, retired personnel, and veterans. Customers are encouraged to inquire about the necessary verification (like a military ID or government-issued ID).
- Exceptional Efficiency: The rental process is frequently described as "super quick and easy" from both pick-up and drop-off, highlighting a commitment to minimizing customer wait times and maximizing convenience.
- Top-Notch, Personable Service: Staff members are consistently described as "personable and efficient" and "amazing," with commendations for the management team's ability to ensure a smooth and pleasant rental experience.
- Cleanliness and Organization: Customers appreciate the overall environment, noting the "cleanliness of the building" and the smooth, hassle-free nature of the entire transaction.
- Focus on Management Excellence: The recognition of the management staff for their continued good work and promotions demonstrates an internal culture dedicated to professional development and customer-focused leadership.
To reserve a vehicle, inquire about availability, or coordinate an insurance replacement rental, the team at the Burlington N Church St branch can be reached at:
Address: 2178 N Church St, Burlington, NC 27217, USA
Phone: (336) 229-0336
Mobile Phone: +1 336-229-0336
Calling ahead is highly recommended, especially for specialized rentals like vans, to confirm vehicle class availability and receive personalized assistance from the praised local team.
For Burlington, NC residents, the Enterprise Rent-A-Car on North Church Street is an ideal choice, particularly when speed, efficiency, and exceptional customer care are priorities.
The strongest reason to choose this location is the Guaranteed Smooth Process. Many customers are renting under stressful circumstances, such as needing an immediate replacement vehicle from an insurance claim. The team's ability to make the entire transaction—from the initial call through a complex insurance process to the final drop-off—"straightforward," "quick," and "easy" is invaluable. This consistency in performance, where both the staff on the front line (like Lyric) and the management team are commended, assures renters that they are in capable hands.
Furthermore, supporting a Women-Owned Local Enterprise with a clear commitment to Military Appreciation through specific discounts aligns with community values. The convenient N Church Street location, coupled with a well-maintained, clean facility, offers a comfortable and professional environment.
Ultimately, whether you need a quick economy car for a few days of errands, a full-size SUV for a weekend adventure exploring North Carolina's beautiful state parks, or a van for a business need, this Enterprise branch delivers the vehicle you need with the high level of service you expect, making it the preferred choice for reliable, hassle-free car and van rental in Burlington.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2178 N Church St, Burlington, NC 27217, USA
Enterprise Rent-A-Car Reviews
priceinsurancepaymentpick updrivemanagerSUVchoosedepositlyric
★ 5★ 4★ 3★ 2★ 1Super quick and easy pick up and drop off. I rented directly through my insurance, and the whole process was very straightforward. Both gentlemen I dealt with were personable and efficient. I can't remember the name of the guy who handled the pick up (he had braids/twists), but he and Lyric were both great! It's an unusual area and I can imagine getting in and out of the parking lot isn't always easy, so the cleanliness of the building and how smooth the process was at both ends was really appreciated.
October 13 · Loren KilgourI've consistently had excellent experiences with Enterprise Rent-A-Car. Their service is always top-notch, and I particularly want to commend the management staff at their locations. They are truly amazing, going above and beyond to ensure a smooth and pleasant rental process every time."Mary, thank you again for all your help with my Enterprise rental this past weekend!" And congratulations to the current store manager on his new promotion. I hope you guys keep up the good work.
June 18 · neko rogersI would like to share that I’ve rented from this Enterprise location multiple times, and each experience has been nothing short of excellent. I am beyond grateful for both the employees and the quality of the rentals I’ve received. Every vehicle I’ve had has been comfortable, driven great, and helped make my trips or situations much smoother and less stressful. What truly stands out to me is the staff—their friendliness and helpfulness make me feel like I’m part of a family every time I come in.
September 02 · Shauneice StatonJust when I thought customer service was dead. Not here... they were very friendly. Everyone having such knowledge of the process. Each person answered all of my questions and I had many. From phone calls to emails to in person questions.100% top caring customer service!!Mary and Lyric are both positive and professional even dealing with difficult insurance companies.I had the pleasure to meet the Manager as well.Terrance explained so much about the process.I could see why his team is so good,they have a great leader.FIVE star service⭐️⭐️⭐️⭐️⭐️
September 16 · Kimberly DawnGreat staff, manager, and assistant manager. They are friendly, will work with you, and have patience if you need to deal with insurance.My car did have a tobacco smell from previous renter but other than that experience was great!
October 11 · Jarkko Sappinen
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