Avis Car Rental Introduce
Welcome to your guide for Avis Car Rental, a major provider of car and van rental services conveniently located in the vibrant San Jose, California region. Whether you are a Silicon Valley local in need of a temporary vehicle, a business traveler flying into the Bay Area, or a tourist planning a California road trip, finding a reliable rental agency is a top priority. This specific Avis location on Stevens Creek Blvd serves the local California community by offering a range of transportation solutions for both short-term and extended needs.
Avis Car Rental aims to provide a reliable vehicle for various purposes, from a compact sedan for quick city commutes to a spacious van for family excursions or group travel across the Golden State. This particular location specializes in both standard car rental and van rental agency services, ensuring that a diverse range of vehicle needs are met for the dynamic California market.
The importance of a well-maintained and reliable vehicle cannot be overstated, especially when navigating the expansive highways and scenic routes of California. Users are encouraged to conduct thorough due diligence, including checking all terms, conditions, and vehicle specifics upon rental, to ensure a smooth and satisfying experience. Reviewing local customer feedback, like the concerning instances of poor customer service and billing/vehicle condition issues that have been reported, is a critical step for prospective renters to set appropriate expectations and take precautionary measures.
Location and Accessibility for the San Jose Community
The Avis Car Rental branch is strategically situated in a highly accessible area of San Jose, making it a practical choice for residents and visitors throughout Santa Clara County and the greater Bay Area. The location's ease of access, particularly its proximity to major roads and local landmarks, simplifies the pick-up and drop-off process.
The exact street address is 3680 Stevens Creek Blvd, San Jose, CA 95117, USA. This central location on Stevens Creek Boulevard places it near numerous shopping centers, business parks, and residential areas, making it convenient for those without transportation to reach the office.
A crucial factor for many users in California is accessibility, and this branch has features in place to assist all customers. The provided information highlights important measures for ease of use:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These accommodations ensure that the service counter and immediate parking area are available to customers with mobility concerns, reflecting an effort to serve the entire California community.
Available Services and Rental Options
As a full-service car rental agency, the Stevens Creek Blvd location is equipped to handle various customer requirements, from short-term daily rentals to longer-term contracts. The core services provided at this location fall under the following categories:
- Car Rental Agency Services: Providing a wide selection of vehicles ranging from economy cars for fuel-efficient travel to full-size sedans, SUVs, and luxury models for business or vacation trips. The fleet is designed to accommodate individual, family, and corporate needs across California.
- Van Rental Agency Services: Specializing in larger vehicle solutions, which typically include passenger vans (such as 12-passenger or 15-passenger vans) ideal for group outings, team travel, or large family gatherings, and potentially cargo vans for moving or light commercial use.
- Payment Flexibility: To facilitate a smoother transaction process, the location accepts major credit cards and debit cards for payments, though customers should always confirm the specific deposit and usage policies associated with debit card rentals before booking.
- Optional Protections & Add-ons: Services such as Loss Damage Waiver (LDW), Supplemental Liability Insurance (SLI), and additional options like GPS navigation systems or child safety seats are typically available for purchase to customize the rental agreement.
Key Features and Customer Benefits
The Avis Car Rental on Stevens Creek Blvd offers certain features designed to provide added value and convenience to its customers in the California region.
- Active Military Discounts: A notable feature is the availability of discounts specifically for active military members, which provides significant savings as a token of appreciation for service. Customers should inquire about the exact details and requirements to utilize this benefit.
- Wide Vehicle Selection: The fleet is comprehensive, generally including compact, mid-size, full-size, SUVs, minivans, and specialized van options to suit any travel necessity within California.
- Accessibility: The provision of a wheelchair accessible entrance and parking lot ensures the facility is manageable for all customers, enhancing the rental experience for those requiring accessible services.
- Central Location: Being located on Stevens Creek Blvd offers easy access from numerous parts of San Jose and the surrounding Silicon Valley area.
Contact Information
For reservations, inquiries regarding vehicle availability, or questions about rental policies, customers can contact the Stevens Creek Blvd location directly. It is highly recommended to call ahead to confirm availability, especially for specialized vehicles like vans or accessible models.
Address: 3680 Stevens Creek Blvd, San Jose, CA 95117, USA
Phone: (669) 223-0424
Mobile Phone: +1 669-223-0424
What is Worth Choosing Avis Car Rental for Your California Travel Needs?
Choosing the right car rental provider in the San Jose area is essential for a stress-free travel experience, whether you are planning a local excursion or a long drive down the scenic California coast. Avis is a globally recognized brand that brings the backing of a large, established network. This Stevens Creek location specifically offers a valuable mix of fleet diversity, including essential van rentals, and thoughtful accessibility features that are highly beneficial for the local community. The clear availability of active military discounts is another compelling reason for service members and their families to choose this specific branch. Furthermore, the ability to pay using both credit cards and debit cards provides necessary financial flexibility for a wide range of customers.
However, potential renters in the California region must be aware of the importance of vigilance when finalizing their rental. The strong customer reviews mentioning issues with unexpected credit card charges, receiving damaged or dirty vehicles, and encountering unhelpful customer support, especially during stressful situations like a flat tire, are important data points. A professional recommendation is to meticulously inspect your reserved vehicle before accepting the keys, document its condition (including any dents or cleanliness issues) with photos or videos, and confirm all final charges and deposit holds with the staff before signing the rental agreement. Doing so can help mitigate potential disputes and ensure your experience aligns with your expectations of a professional car rental service. By combining the benefits of a large fleet and accessible location with cautious attention to detail, customers can utilize Avis Car Rental to meet their transportation needs across San Jose and the beautiful state of California.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
3680 Stevens Creek Blvd, San Jose, CA 95117, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1If I could give zero stars, I would. We had the misfortune of renting from this Avis location, and it turned into an absolute nightmare. When our rental car got a flat tire on the highway, we assumed that calling customer support would actually help. Instead, we were met with rude, dismissive, and completely irresponsible staff who seemed more interested in pushing us away than solving the problem.Not only did they fail to provide clear instructions, but every conversation felt like we were being brushed off. The representatives acted as if our problem was an inconvenience to them, even though it was THEIR vehicle and THEIR responsibility. At no point did anyone take ownership or show an ounce of empathy for a stressful and dangerous situation.The “support” was nothing short of insulting – unhelpful, condescending, and totally unprofessional. Rather than assist us, Avis made us feel stranded and abandoned. It’s shocking that a company of this size thinks this kind of treatment is acceptable.Bottom line: Avis doesn’t care about its customers once you’ve driven off the lot. If something goes wrong, you’re on your own. Save yourself the stress and go with literally ANY other rental company – you’ll thank yourself later.
September 10 · Cyson LiaoI would recommended going to another Avis. I had a terrible experience here. I came to pick up the car I had reserved online, when I arrived I explained that I had already pre paid through PayPal and showed the receipt, they said they needed a credit card to hold a deposit which made sense, but they ended up charging me over $400 on the credit card. Not only this but they didn’t have the expected car I had reserved and the car that they gave me was dented, and covered with mud. I would recommend going to a different Avis the men who helped me were not customer service experts and over charged me by twice the rental price. Absolutely ridiculous, and I will never return here. Not to mention on of the people at the desks had his vaporizer device on the desk, not professional at all.
April 22 · Paula GarciaHad a great experience renting from Avis. Joel was incredibly helpful throughout the process. We rented a car with an additional driver, and he made everything smooth and hassle-free. He patiently walked us through all the details and ensured we had everything we needed before we hit the road. Highly recommend Avis—and especially Joel—for anyone looking for reliable service and a stress-free rental experience.
April 30 · Sahil JainIm very surprised with all the bad reviews, Joel and his team treated me with nothing but great service. Had a great brand new car nice and clean. I recommend this place and will be back soon.
October 03 · Gerry PasionService was quick, friendly and smooth. The rep was very helpful considering this was my first experience with Avis. I would be back again for my next rental.
October 03 · Adel Dontong
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