Avis Car Rental

- 151 E 7th St, St Paul, MN 55101

For residents and visitors navigating the capital city of St. Paul, reliable and accessible car rental is an essential part of getting around Minnesota. Avis Car Rental, conveniently located right in the downtown core, offers a trusted, local solution for all your transportation needs, whether you're heading to a meeting at the Capitol, exploring the historic neighborhoods along Summit Avenue, or planning a weekend escape to the Land of 10,000 Lakes.

This Avis branch, situated strategically on East 7th Street, provides a wide selection of vehicles, cementing its reputation as a comprehensive car and van rental agency. More than just a national brand presence, this location is distinguished by its dedicated local service. The team here consistently receives high praise from long-term customers who value their "exceptional" knowledge, thoughtfulness, and dedication. These local reps are known for going the extra mile, even calling customers who may be running late to ensure they secure a vehicle despite the challenges of corporate overbooking—a clear sign of an employee base genuinely looking out for their community.

While the service at this location is highly rated, Avis operates with a strict no-smoking policy for all its vehicles, a detail outlined in its corporate guidelines to ensure a clean and comfortable ride for every customer. The company has a clear procedure for inspecting vehicles for any evidence of smoking upon return, with potential cleaning fees for violations. Customers who have encountered issues, such as the reported "ash tray like cigarettes smell" in a vehicle, should be aware of this official policy, and can rely on the on-site staff to manage immediate vehicle changes and ensure they are provided with a "clean and in good condition" car, as is the expectation of the company and its many satisfied, regular clients.

The Avis Car Rental agency is perfectly positioned in the heart of downtown St. Paul, making it a convenient option for business travelers staying in local hotels, residents needing a temporary vehicle, or anyone arriving via public transport who needs to rent a car locally rather than at the airport.

The precise location is:

Address: 151 E 7th St, St Paul, MN 55101, USA

This address places the agency at the corner of 7th and Jackson Street, providing easy access from major downtown routes. The office counter is situated at street level, and the facility is structured to ensure a smooth transition from counter to car.

Key operational and accessibility details for this downtown location include:

• Hours of Operation: The branch maintains consistent hours to serve downtown clientele:
  • Monday – Friday: 7:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 12:00 PM
  • Sunday: 8:00 AM – 12:00 PM
• Vehicle Pick-up and Return: Parking for both picking up and returning vehicles is conveniently located on the first level of the adjacent parking ramp, situated on the 7th Street side near the main entrance. Look for the dedicated Avis parking signs.
• After-hours Returns: For maximum flexibility, the location offers an after-hours return service. Customers can park the vehicle in the designated Avis area within the ramp, lock the car, and place the keys in the secure key drop box, which is located near the ramp entrance door. It is important to note that the customer remains responsible for the vehicle until the staff checks it in on the next business day.
• Accessibility Features: The facility is equipped to accommodate all guests, featuring:
  • Wheelchair accessible entrance for easy access to the main office.
  • Wheelchair accessible parking lot in the return area.
• Payment Methods: Avis accepts a standard range of payment options for rentals:
  • Credit Cards (Major providers are accepted).
  • Debit Cards (Accepted according to corporate policy, which typically requires meeting certain conditions for an authorization hold).

Avis Car Rental in downtown St. Paul provides a comprehensive suite of rental services designed to meet a variety of personal and group travel requirements across Minnesota and beyond.

• Extensive Vehicle Fleet: The agency is recognized as both a car rental agency and a van rental agency, offering a vehicle for nearly every need:
  • Sedans: From fuel-efficient Economy and Compact cars (like the Kia Rio or Toyota Corolla) to Full-Size and Luxury vehicles (such as the Toyota Camry or Genesis G70).
  • SUVs and Crossovers: Including Intermediate, Standard, and Premium SUVs (like the Toyota RAV4 or Jeep Grand Cherokee L), perfect for handling Minnesota's varying weather and road conditions.
  • Van Rentals: Catering to larger groups with Minivan Rentals (e.g., Chrysler Pacifica) for families, as well as 12- and 15-Passenger Van Rentals (such as the Ford Transit or Chevrolet Express) for events, teams, or church groups.
• Preferred Customer Programs: Access to Avis Preferred benefits which can include expedited service, free upgrades when available, and the ability to skip the counter.
• Long-Term Rental Options: Flexible long-term car rental rates are available for customers who need a vehicle for a month or longer, providing an economical alternative to personal car usage or leasing.
• One-Way Rentals: The ability to pick up a car in St. Paul and drop it off at a different participating Avis location, ideal for cross-country moves or extended road trips.
• Toll Payment Solutions: Optional e-Toll service is available, allowing for automated payment of tolls (such as those that may be found on I-35W or other regional express lanes) to ensure a seamless drive without stopping for cash payments.
• Optional Rental Products: Customers can rent additional items for convenience and safety:
  • Child Safety Seats (infant, toddler, and booster seats).
  • GPS Navigation Systems.
  • Extended Roadside Assistance.

The downtown St. Paul Avis location stands out in the competitive Twin Cities market due to several key operational highlights and customer-centric features.

• Exceptional Local Employee Dedication: The most significant highlight is the quality of the on-site team. Customers consistently laud the "exceptional" and "thoughtful" nature of the customer service representatives, emphasizing their knowledge and friendly attitude. This localized care elevates the rental experience beyond the standard transaction.
• Proactive Customer Communication: Employees are known to actively monitor bookings and reach out to local, regular customers who may be running late. This proactive effort ensures customers are not left without a car due to the corporate overbooking policy, showcasing a dedication to "look out for their own local customers."
• Commitment to Vehicle Cleanliness: Despite isolated incidents, the vast majority of customers report that the rental cars are "clean and in good condition." Avis maintains a company-wide smoke-free fleet policy, with a cleaning fee of up to $450 assessed for violations, which reinforces their commitment to a fresh vehicle for every renter.
• Convenient Downtown Accessibility: Being situated right in the core of St. Paul, this branch provides easy walking-distance access for anyone working or staying downtown, providing a true local alternative to airport pickups.
• Comprehensive Fleet Mix: The dual designation as a Car Rental Agency and a Van Rental Agency ensures a full-spectrum inventory, from compact cars for solo commutes to 15-passenger vans for group transportation, making it a one-stop-shop for any vehicle size requirement.
• Flexible After-Hours Service: The secure key-drop box system allows customers to return the vehicle at their convenience, even outside of posted business hours, a crucial flexibility point for travelers whose plans may change unexpectedly.

To make a reservation, inquire about vehicle availability, or receive assistance from the highly-regarded local team, please use the following contact details:

Address: 151 E 7th St, St Paul, MN 55101, USA

Phone: (651) 917-9955

Mobile Phone: +1 651-917-9955

Please keep in mind the operating hours (Mon-Fri 7:00 AM - 6:00 PM; Sat-Sun 8:00 AM - 12:00 PM) for over-the-counter service, though the key-drop return service is available 24/7.

For residents of St. Paul and visitors who need transportation within the city or for a longer trip across Minnesota, Avis Car Rental at 151 E 7th St is an outstanding choice that offers a compelling combination of convenience and exceptional personal service. While major rental companies often feel impersonal, this local branch has cultivated a reputation based on the quality of its staff. The two customer service representatives mentioned in reviews are not just clerks; they are "friendly, kind, knowledgeable, and thoughtful" professionals who actively work to mitigate corporate hiccups for their local clients. This level of personalized care—the very act of calling a customer to save their reservation—is a powerful differentiator and a hallmark of true local commitment.

Moreover, the location's ability to offer both standard car classes and specialty van rentals, including 12- and 15-passenger vans, makes it highly versatile. Whether you're moving a small group for a downtown event or just need an intermediate SUV for a weekend adventure, the diversity of the fleet is a major benefit. The convenience of the downtown address, combined with easy access to the parking ramp for vehicle pick-up and the flexible after-hours return system, ensures that the logistics of renting a car are as straightforward as possible. Choosing Avis downtown St. Paul means selecting a location that couples the reliability of a national brand with the irreplaceable value of genuinely caring, local customer service.

Avis Car Rental

151 E 7th St, St Paul, MN 55101, USA