Budget Car Rental Introduce
Renting a vehicle provides the flexibility to explore beyond the Metro lines, whether that means a scenic drive through Northern Virginia, a weekend getaway to the Chesapeake Bay, or simply navigating the city's unique neighborhoods with ease. This location focuses on providing a professional, friendly service environment and a varied fleet to make your rental process as smooth as possible.
- 1908 L St NW, Washington, DC 20036, USA
For customers prioritizing accessibility, the facility is noted for having a Wheelchair accessible entrance, ensuring that the rental process is manageable for all members of the community. Its central location also makes it convenient for local pick-ups as an alternative to the busier airport locations.
General Hours of Operation: The location typically operates seven days a week, though hours can vary by location and time of year, particularly on holidays. It is generally open daily from 9:00 AM to 4:45 PM. It is highly recommended to confirm the specific hours of operation for your rental day directly with the branch, especially when planning a vehicle return, as after-hours returns are typically not available at this location and vehicles must be returned during office hours.
- Car Rental Services: Offering everything from compact and economy cars, perfect for navigating D.C. traffic and finding street parking, to full-size sedans, SUVs (Standard, Intermediate, Full-Size, Premium, and Luxury options), and specialty vehicles like Convertibles.
- Van Rental Services: Specialized in passenger transport, they offer minivans (typically 7-seaters) and larger passenger vans (such as 12-passenger options), ideal for group tours, family outings, or moving smaller-scale cargo.
- One-Way Rentals: The service allows customers to pick up a vehicle at this downtown D.C. location and drop it off at a different authorized Budget location, offering maximum flexibility for travelers heading out of the District to other cities or states.
- Long-Term Car Rentals: Options are available for those needing a vehicle for an extended period, which can often result in lower daily rates.
- Optional Services and Extras: Available accessories often include GPS navigation devices, child safety seats, and various insurance/protection options to tailor the rental to your specific needs.
- Active Military Discounts: Acknowledging the importance of military personnel, this location offers special pricing and discounts for active military members, a valuable benefit in the Washington D.C. metropolitan area.
- Variety of Payment Options: For convenience at the counter, the location accepts major Credit cards (including Visa and Master Card), Debit cards, and supports modern payment methods such as NFC mobile payments.
- Wheelchair Accessible Entrance: The premises is equipped with a wheelchair-accessible entrance, ensuring that all customers can access the counter easily and comfortably.
- Fastbreak Service: For repeat customers, the Fastbreak program offers a quicker, streamlined rental process, often allowing members to bypass the regular counter line and get on the road faster.
- Diverse Fleet: The range of vehicles available goes beyond standard cars, including a selection of electric, hybrid, and specialized vehicles like midsize pickups, giving customers a choice that aligns with their personal preferences or travel requirements.
- Address: 1908 L St NW, Washington, DC 20036, USA
- Phone: (202) 223-1418
- Mobile Phone (Alternate Contact): +1 202-223-1418
The professional and courteous nature of the staff, as highlighted in positive customer feedback, is a strong reason to choose this branch. One customer noted the exceptional service received from staff members like Marilyn, Veronica, Will, Alexandria, and Lee, emphasizing a positive and seamless experience, even when needing to exchange a vehicle. This demonstrates a dedicated team approach to customer satisfaction. The convenience of handling issues swiftly and receiving excellent service from counter agents to drop-off attendants can significantly enhance your overall travel experience, especially in a busy metropolitan setting.
While the industry, in general, can face operational challenges, as reflected in another customer's negative experience with a system-wide issue involving a return confirmation and subsequent problems at a different location, the local team has the potential to provide superior on-site service. The reported positive engagement and problem-solving attitude of the L Street NW personnel suggest a local commitment to getting customers on their way quickly and efficiently. For local users, the combination of competitive pricing, active military discounts, a centralized and accessible location, and a focus on customer service makes this downtown Budget Car Rental a compelling option for their transportation needs in Washington D.C.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
1908 L St NW, Washington, DC 20036, USA
Budget Car Rental Reviews
gasreceiptreviewsdeskcallprepaidcheckemployeechargedsystem
★ 5★ 4★ 3★ 2★ 1A very friendly - and convenient -- place to rent a car. I rented a vehicle, which I did not like. I went back and they had no problem taking care of my issue and getting me a new car... I was on my way! Thank you to Marilyn and Veronica for their great exchange service at the desk. I also appreciate Will for his help. The folks at drop off -- Alexandria and Lee -- were just as friendly as the folks upstairs. I ask for names when I am writing reviews and this team is the best.
September 17 · Michael RogersI rented a car from Newark. All went smoothly as it did the last time I rented so I felt comfortable and confident. When time came to return the car, I arrived at the location in downtown DC, asked the person at the desk where the car should go and followed his orders. Then, driving down the parking garage, following the signage, I left the car a the Budget desk with another employee who instructed me to put the keys on the drivers seat and that I was "all good." Unfortunately, here started hell for me and my family vacationing in the US.After not receiving a confirmation email with the e-receipt like I got the last time, I assumed it was because of the weekend even though the location was open. Upon our arrival at Orlando, Florida, the guy at the desk declared that I havent returned the vehicle hence he cannot give me another one.I called costumer services immediately and the extremely unhelpful Amanda told me she cant do anything and was extremely robotic and inhumane. I demanded I get my money back for the rental they were not going to provide and approached a different agency that was so much nicer.Not only that - I had to chase and bug Budget over emails, respond to tidieous questions from Budget providing information they already had. After a week of stress and nervousness I received an email with check in confirmation for the car up in DC.Not only they RUINED my vacation, no compensation was offered. I would never rent a car from any of their companies again. The simple fact you cannot control, manage, and confirm issues with your locations is ridiculous and not worth my time or money.Thank you for a really bad experience.
August 21 · Dana RakThey overcharged us 2000$. I selected this location as drop-off during the reservation. I don’t know how they managed it but I got a receipt that says I dropped off the car to the California. I’m currently trying to make it right with the Budget but it has been 2 days and no response. Please avoid for your own sake.
September 19 · M. Yusuf ÖzkanWorst rental experience ever. Rented a car for 24 hours. I rented it at 5pm and brought it back at 4:48, apparently they close at 4:45 but didnt make that clear to me. Tried calling customer service to resolve the issue. The only option is to drop it at Reagan for additional $60 which I had to accept. Once returned, the system doesnt recognize the car, after 25 min waiting and multiple tries it did. This is not mention the car was very dirty with dog hair everywhere.
September 16 · Wissam KhalifaI had excellent experience renting car from this location. The process was smooth and efficient.A Special THANK YOU to employee Yassinn ( i think that was his name) who went above and beyond to make sure everything was handled perfectly.He was professional and very attentive -answering my questions ,walking me through the rental details. Its rare to come across customer service that feels this genuine and Yassinn stood out.Thank you
September 11 · Da. Ju.
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