Enterprise Rent-A-Car

- 10814 Astoria Blvd, East Elmhurst, NY 11369

For residents and visitors in the heart of Queens, New York, navigating the need for temporary transportation—whether due to mechanical issues, weekend travel outside the city, or a simple move—requires a reliable and customer-focused car rental agency. The Enterprise Rent-A-Car branch located at 10814 Astoria Blvd in East Elmhurst, NY, is a standout local provider, offering a stress-free experience tailored to the unique demands of New York life.

This location is more than just a typical rental counter; it proudly identifies as a women-owned business, establishing a foundation of dedicated, detail-oriented service. Situated conveniently near the LaGuardia Airport (LGA) area, the East Elmhurst branch is perfectly positioned to serve the immediate needs of Queens neighborhoods like Astoria, Jackson Heights, Corona, and beyond. Customers here repeatedly praise the staff for their courteous and efficient service, transforming the often-daunting process of renting a vehicle into a quick and professional transaction.

The true value of this branch shines through in customer testimonials. The staff, including named employees like Tara and Krystal, are consistently lauded for going "above and beyond." One customer noted the "easy booking process and courteous service" when securing a much-needed 7-passenger vehicle, specifically receiving a "fantastic" Mazda CX90 SUV Premium Crossover. Another renter shared a wonderful experience with Krystal, who showed remarkable "patience and efficiency" in finding a "perfect alternative" when the initially requested car was unavailable. These accounts underscore the team’s commitment to not only addressing inventory challenges but also ensuring that the customer leaves with a comfortable, appropriate, and high-quality vehicle. This dedication is what keeps New York residents coming back to this specific Astoria Boulevard location for their car and van rental needs.

The Enterprise Rent-A-Car branch is ideally located at 10814 Astoria Blvd, East Elmhurst, NY 11369, USA, placing it within easy reach of central Queens and key transport hubs. The location’s proximity to LaGuardia Airport and major parkways makes it an accessible option for those flying in or for local New Yorkers needing a quick departure point from the city grid.

Accessibility for all customers is a priority at this facility. The branch provides essential features to ensure a comfortable experience for renters with mobility needs. These include a designated wheelchair accessible entrance and a clearly marked wheelchair accessible parking lot right on-site. Furthermore, the convenience is enhanced by offering on-site parking for customers who need to leave their personal vehicle securely while renting a car or van, a major plus in the parking-constrained environment of East Elmhurst and greater Queens.

As a dual Car Rental Agency and Van Rental Agency, the East Elmhurst Enterprise branch maintains a versatile fleet and provides services designed to streamline the rental process for New York residents.

• Diverse Vehicle Fleet: The inventory ranges from fuel-efficient economy and compact cars, ideal for city driving or short-term replacement rentals, to larger midsize and full-size sedans, and a selection of comfortable SUVs like the 7-passenger models praised by customers.
• Van Rental Specialization: The location specializes in van rentals, including minivans for family trips and larger passenger vans (with specific New York state policies in effect for 12 and 15-passenger models) for group outings or team travel.
• Active Military Discounts: The branch proudly offers active military discounts to members of the armed forces, a demonstration of the company’s ongoing support and gratitude for service. These discounts typically apply to leisure travel base rates.
• Local Pick-Up Service: Recognizing the difficulty of getting around New York City without a car, Enterprise offers a complimentary local pick-up service. This service can significantly enhance convenience for local renters, though it must be arranged with the branch in advance.
• Modern Payment Options: Renters have a variety of secure payment methods, including all major credit cards, debit cards (with specific rental policies applicable), and the convenience of NFC mobile payments for fast, contactless transactions.
• Damage Waiver (DW) Options: Customers are offered the optional Damage Waiver (DW) at the time of rental, which reduces or waives the renter’s responsibility for vehicle loss or damage, offering financial protection and peace of mind.

The distinct features of the East Elmhurst Enterprise branch go beyond the standard rental transaction, making it a preferred choice for New Yorkers.

• Identifies as Women-Owned: As a women-owned enterprise, the branch demonstrates leadership in the local business community and often brings a service-oriented approach that is highly valued by customers.
• Exceptional Staff Focus: The standout service provided by staff members like Krystal and Tara, including their patience, efficiency, and dedication to finding the right car even when inventory is low, is a key highlight that fosters strong customer loyalty.
• Convenient On-Site Parking: For renters who are using the service as a temporary vehicle replacement, the availability of on-site parking for their personal vehicle is a highly sought-after convenience in this dense urban area.
• Full Accessibility: The provision of both a wheelchair accessible entrance and parking lot ensures that all members of the community have equal access to transportation services without unnecessary barriers.
• Quality Vehicle Provision: Customers consistently report receiving clean, well-maintained, and comfortable vehicles, such as the Mazda CX90, underscoring a commitment to fleet quality that ensures a safe and enjoyable driving experience.

To book a reservation, confirm vehicle availability, inquire about specific rental policies, or schedule a local pick-up service, New York residents can contact the East Elmhurst branch directly.

Address: 10814 Astoria Blvd, East Elmhurst, NY 11369, USA
Phone: (718) 672-7631
Mobile Phone: +1 718-672-7631

It is always recommended to call the branch ahead of time, especially when planning to use a debit card for the rental or when needing to arrange the complimentary pick-up service.

For anyone in the Queens and surrounding New York City area, choosing the Enterprise Rent-A-Car on Astoria Blvd is an easy decision when you prioritize personalized service and efficiency. The greatest value proposition of this particular location is the outstanding staff commitment. In a bustling, fast-paced environment like New York, having a team like Krystal and Tara’s that prioritizes a "smooth and stress-free" process is invaluable. Their ability to manage inventory challenges and proactively find "the perfect alternative" demonstrates a level of customer care that surpasses the transactional nature of a simple car rental.

The fact that this is a women-owned business, combined with the practical benefits of on-site parking and full accessibility, makes it a community-friendly choice. Furthermore, offering tangible savings through active military discounts broadens its appeal to an important segment of the New York population. When you rent here, you are not just getting a car; you are gaining access to a highly professional, efficient, and thoughtful team that is dedicated to ensuring your trip—whether across the Queens-Midtown Tunnel or up to the Hudson Valley—starts and ends on a positive note. For a dependable, highly-rated car and van rental experience right here in New York City, East Elmhurst is the location to choose.

Enterprise Rent-A-Car

10814 Astoria Blvd, East Elmhurst, NY 11369, USA