Enterprise Rent-A-Car Introduce
For residents and visitors in the Massachusetts region seeking reliable and professional transportation solutions, the Enterprise Rent-A-Car location at the Boston Harbor Garage stands as a key resource. Identifying as a woman-owned business, this agency is strategically positioned to serve the diverse needs of the greater Boston community, offering everything from compact cars for city driving to spacious vans for group travel or moving projects.
With a commitment to customer service and a varied fleet, this location aims to provide a straightforward rental experience, whether you are planning a weekend trip out to Cape Cod, need a temporary vehicle while yours is in the shop, or require a vehicle for business in the Financial District. The professional team at the Atlantic Avenue branch works to ensure that local users can secure the right vehicle to meet their specific travel or hauling requirements.
The Enterprise Rent-A-Car branch is conveniently located right in the heart of Boston's waterfront area, making it an excellent choice for those living or working downtown, or arriving via the city's main transportation hubs.
The specific location details are:
- Address: 270 Atlantic Ave, Boston, MA 02110, USA
- Location Context: Situated within the Boston Harbor Garage, this placement is highly convenient for users near the downtown Boston area, including the Financial District and the North End.
- Proximity to Transit: The branch is easily accessible, located approximately $0.5$ miles from South Station, a major hub for MBTA subway, commuter rail, and bus services. This proximity to public transit options ensures that customers can reach the rental counter with minimal hassle.
- Accessibility: In line with broader accessibility standards, the location offers a Wheelchair accessible entrance and Wheelchair accessible parking lot, striving to accommodate all customers equally.
As a full-service car and van rental agency, the Enterprise branch at 270 Atlantic Ave provides a wide array of services designed to address both personal and corporate mobility needs. While specific vehicle availability is subject to change, the types of rentals and associated services generally offered include:
- Car Rental: Access to a diverse fleet, ranging from fuel-efficient economy and compact cars, to full-size sedans, and luxury vehicles. These options are suitable for daily commuting, short-term business travel, or longer leisure trips.
- Van Rental: Dedicated services for larger capacity vehicles, including Minivans for families and Passenger Vans (such as 12- and 15-passenger options, subject to local and corporate requirements), which are ideal for group outings or transporting large teams.
- Cargo Van Rental: Options often extend to cargo vans, providing essential vehicles for those needing to move furniture, equipment, or large cargo that would not fit in a standard vehicle.
- Insurance and Protection Options: Offering various protection products, such as Damage Waiver (DW), for an additional daily charge, which, for this location, is approximately $26.99 USD per day, waiving or reducing the renter's financial responsibility for damage to the rental vehicle.
- Refueling Options: Customers can choose from multiple fuel payment options, including prepaying for fuel, having the agency refill the tank post-rental, or refilling the tank themselves prior to return.
- After-Hours Return: For added flexibility, an after-hours return service is available. Customers are instructed to return the vehicle to the 7th floor of the Boston Harbor Garage, secure it, and place the keys in a designated drop box, noting that they remain responsible for the vehicle until the business reopens.
- Cross-Border Travel: Travel into Canada is often permitted for renters aged 25 and older who use a credit card, though restrictions on vehicle class (typically Economy through Full Size cars and Minivans) may apply.
The 270 Atlantic Ave branch possesses several distinct features that enhance the customer experience and differentiate its offering in the competitive Boston rental market:
- Women-Owned Business Status: This location proudly identifies as a women-owned business, showcasing a commitment to diversity and community involvement within the Massachusetts corporate landscape.
- Active Military Discounts: The agency offers special consideration for those who serve or have served, providing Active military discounts (such as a $5%$ discount off base rates for Government Leisure Travel) to members of the military community, veterans, and government personnel.
- Convenient Payment Methods: Flexibility in payment is a key feature, with the acceptance of Credit cards, Debit cards (subject to specific rental policies, including vehicle class restrictions for premium rentals and additional deposit requirements for those without a ticketed return itinerary, which can be a $300 to $850 deposit), and NFC mobile payments.
- Prime Downtown Location: Located in the high-traffic Boston Harbor Garage, it offers an accessible pick-up point for those arriving by air or rail into the city, including its proximity to Logan International Airport and South Station.
- Commitment to Accessibility: The availability of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the facility is prepared to serve customers with varying mobility needs.
To book a reservation, inquire about fleet availability, or confirm rental policies, customers can use the following details:
- Address: 270 Atlantic Ave, Boston, MA 02110, USA
- Phone: (617) 723-8077
- Mobile Phone: +1 617-723-8077
Choosing the Enterprise Rent-A-Car branch at the Boston Harbor Garage is a practical decision for Massachusetts residents and visitors seeking a balance of convenience and comprehensive services. The location’s strength lies in its ability to offer a broad range of vehicles—from basic rental cars for a quick errand to specialized van rentals for larger groups or moving—all from a centrally located downtown Boston hub.
Beyond the fleet, the dedication of the local team is a significant draw. Customer feedback often highlights the cooperative and pleasant nature of the Boston agents, particularly in navigating complex rental scenarios, such as needing an urgent vehicle for a cross-border move or managing last-minute extensions. While some customers have reported concerns regarding the consistent application of rental policies, particularly when using a debit card with an out-of-state license, many others commend the team for their flexibility and problem-solving focus in complicated travel situations.
Furthermore, supporting a women-owned business that actively provides value to the community through programs like Active military discounts adds an appealing layer of corporate citizenship to the transaction. For those who prioritize accessibility, the availability of a Wheelchair accessible entrance and parking lot also makes this branch a welcoming choice. This combination of a convenient location, a versatile inventory, and a professional, customer-focused team makes the 270 Atlantic Ave Enterprise branch a worthwhile choice for your next car or van rental in the Massachusetts area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
270 Atlantic Ave, Boston, MA 02110, USA
Enterprise Rent-A-Car Reviews
pick upcheck ininformationefficientmanagerhotelfeeparking garagegovernmenttraffic
★ 5★ 4★ 3★ 2★ 1We needed a car asap for our move to Canada. We had some payment issues and had to do our rental in two parts. Our local Boston agents were understanding, flexible, and got us what we needed right away. When we needed to call back the next day to extend the rental, they were cooperative and pleasant. Thank you, Enterprise. For making this part of a complicated journey so much easier. We highly recommend Enterprise for the quality of their cars but more importantly, for the quality of their team.
September 08 · Liana HenryI had a terrible experience at the Enterprise Car Rental at Boston Harbor Garage. I’ve rented close to a hundred cars from Enterprise over the years, many of them with a debit card, and I have never had an issue, until this location.When I arrived, I was told I couldn’t rent because I had an out-of-state license and was planning to use my debit card, even though I live in Rhode Island (a reciprocity state) and work in Boston. Meanwhile, right before me, a white man was allowed to rent a car even though he openly admitted he would be driving without his actual license on him, he only had a picture of it and his Passport. Don’t believe me, check the tapes. He was still given the grace to complete his rental, while I was denied. The double standard could not have been more obvious. The bald head woman at the front was just a dismissive as the guy on the phone who was also at this specific location. I called to confirm the license policy, I wanted to be sure if a person can rent a car without an actual license in hand before I wrote this review. By the way, the dismissive man on the phone confirmed that renting a car with just a picture of your license is NOT allowed but I seen it happen with my own eyes.I fully understand that companies have rules and policies, and those should absolutely be followed. But those rules should be applied fairly and consistently to everyone no matter their race, or gender. Sometimes it’s your own people who treat you the worse.On top of being denied the rental, this created additional problems because I had redeemed points to make my reservation. Since it was past the reservation time, I was unable to cancel on my own and had to call the Enterprise 1-800 number multiple times over two days. Even after all of that, the denied reservation is still showing in my account and the points have yet to be redistributed.The entire experience left me feeling singled out, disrespected, and inconvenienced. I had read the negative reviews for this location and felt uneasy when booking, but I decided to give them a chance. This experience only confirmed those bad reviews. I won’t be returning to this Enterprise location, and I strongly encourage others to think twice before booking here.
August 29 · Elle B⭐️⭐️⭐️⭐️⭐️If I could give Ron more than 5 stars, I absolutely would! I had to call Enterprise Boston to extend my rental and was very pleased with the representative who answered the phone. Ron, the top tier representative provided truly exceptional customer service. He was professional, kind, and made the entire rental process so seamless and easy — exactly what every customer hopes for but rarely gets. His attention to detail and genuine care made me feel like more than just another rental — he treated me like family.Ron is a perfect example of why I continue to be a lifelong Enterprise customer and will keep choosing them for all my rental needs. People like Ron make all the difference — it’s service like his that builds customer loyalty for life.And Ron — if you’re ever up in Richmond, Maine, make sure to stop by Morning Moose Coffee! The coffee (and the mini donuts) will be sure to put a smile on your face— and I’ll make sure you’re as well taken care of as you took care of me.Thank you again, Ron. You’re a rock star!
June 02 · Dan BI needed a vehicle for a few days in Boston and the Boston Harbor garage pick up location was perfect, close to my hotel, no extra airport fees and the staff we dealer with was great! Excellent customer service and a great car rental company.
April 29 · Pam EnsorWe rented a car for a 48-hour road trip, and had a great experience renting through Enterprise. The check-in and return process were both quick-and-easy, and everyone we interacted with was friendly. We will be renting from this location again!
May 12 · Courtney Jenney
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