Wheel U There

- 3304 Glennstone Dr, Durham, NC 27704

For residents across the Triangle region of North Carolina—from Durham and Raleigh to Chapel Hill and beyond—reliable, specialized transportation is not just a convenience, it is a necessity for maintaining independence and accessing vital services. Wheel U There stands as a crucial resource in this community, offering much more than a typical car rental service. This company operates as a dedicated provider of Handicapped transportation service and Non-Emergency Medical Transportation (NEMT), ensuring that physical limitations or medical needs are never a barrier to travel.

The core mission of Wheel U There is evident in its diverse range of services, which cater specifically to individuals who require extra care, specialized vehicles, or professional assistance during their journey. Whether you need a timely ride to a critical medical appointment, a reliable airport shuttle, or assistance with everyday errands like grocery delivery, the team is focused on providing a safe, comfortable, and respectful experience. The overwhelming positive feedback from customers highlights not only the professionalism of the service but also the personal, enjoyable demeanor of the drivers, who are committed to knowing their way around North Carolina to ensure punctual and stress-free travel.

Operating 24/7, this Durham-based service is committed to supporting the health and independence of the local community, ensuring that everyone can get where they need to go, regardless of the distance or mobility challenges involved. They understand the importance of reliable, punctual transport, particularly for recurring treatments like dialysis or physical therapy, which are integral to long-term health management.

Wheel U There is centrally located within the greater Durham area, making it a key provider for the entire Triangle region of North Carolina. While the service is largely mobile, specializing in pick-ups and drop-offs across numerous locations, the administrative base of operations is easily identifiable:

Address: 3304 Glennstone Dr, Durham, NC 27704, USA

This location provides easy access to all the major hospitals, medical centers, retirement communities, and transportation hubs in Durham, Raleigh, and Chapel Hill. The company’s focus on accessibility goes beyond the vehicles themselves and extends to their physical location and operating principles. Key accessibility features include:

• Wheelchair accessible entrance: Ensuring smooth entry and exit from the main business location.
• Wheelchair accessible parking lot: Providing dedicated, convenient parking spaces for accessible vehicles and clients.
• Wheelchair accessible restroom and Wheelchair accessible seating: Demonstrating a commitment to accommodating all patrons within their facilities.

The comprehensive approach to accessibility reflects the company’s understanding of the needs of its core clientele, making it a truly inclusive transportation option for North Carolinians.

Wheel U There offers a specialized suite of transportation and related support services, distinguishing itself from standard taxi or ride-share operations. These services are designed with the client's medical and mobility needs as the top priority:

• Accessible Transportation Services: Providing vehicles specifically equipped for individuals who use wheelchairs, scooters, or other mobility devices (Accessible Shuttle, Accessible Transportation). This often includes vans equipped with wheelchair lifts/ramps and secure tie-down systems.
• Non-Emergency Medical Transportation (NEMT): Reliable, scheduled transport for medical necessities, including:
  • Medical Appointments and Transportation For Medical Appointments
  • Trips to Dialysis center and other facilities for Medical Treatment
  • Non Emergency Transportation and Emergency Transportation (for non-life-threatening, urgent needs)
• Long Distance Transportation: Offering services for travel beyond the immediate local area, which is vital for patients needing to reach specialized care centers across North Carolina or in neighboring states.
• General Transportation Services: Acting as a reliable, professional Taxi service and Transportation service for all local needs.
• Airport Shuttle Service: Providing safe and punctual transfers to and from airports like RDU, a service highlighted by many satisfied customers.
• Support Services: Offering additional, crucial support such as Transportation escort service and Grocery delivery service, to assist individuals with daily living and errands.
• Public Transportation: Coordinating with or providing accessible alternatives to general public transit when mobility is a factor.
• Specialized Transportation Services: Catering to unique or complex travel needs with a focus on care and comfort.

The company’s highlights center on customer care, community support, and creating an inclusive environment:

• 24/7 Availability: The service is reportedly available around the clock, ensuring that transportation is never an issue, regardless of the appointment or travel time.
• Compassionate and Professional Drivers: Customer reviews frequently praise the professional and mannerly conduct of the drivers, such as "Martin," highlighting their excellent customer service, local knowledge, and easy communication.
• Discounts for Military Personnel: The company offers Active military discounts, showing a commitment to supporting those who serve in North Carolina and their families.
• Inclusivity and Safety: Wheel U There is recognized as being LGBTQ+ friendly and a Transgender safespace, creating a welcoming and respectful environment for all members of the North Carolina community.
• Vehicle Accessibility: Dedicated accessible vehicles are used for wheelchair and mobility-device users, with features to ensure safety and comfort.
• On-Board Amenities: The presence of a Restroom amenity suggests that certain long-distance or specialized vehicles may be equipped for extended travel comfort.
• Broad Service Area: The ability to travel long distances, exemplified by a customer trip from Greensboro to RDU, positions them as a valuable regional asset, not just a hyper-local one.

Wheel U There’s central location and dedicated contact options make scheduling a ride simple for residents throughout the Triangle area:

Address: 3304 Glennstone Dr, Durham, NC 27704, USA

Phone: (919) 307-6892

Mobile Phone: +1 919-307-6892

Given the specialized nature of the trips, it is highly recommended that you contact them directly via phone to discuss your specific medical or mobility needs, confirm pricing for NEMT or long-distance travel, and schedule your appointment as far in advance as possible.

For North Carolinians who require reliable transportation with a focus on safety, accessibility, and personal care, choosing Wheel U There is an investment in peace of mind. Unlike standard car rental or taxi services, this company’s entire operational model is centered on the unique challenges faced by individuals with mobility issues or recurring medical appointments.

The first compelling reason is the Specialization in NEMT and Accessible Transport. Their services are tailored for critical trips, such as frequent visits to a Dialysis center. When attending life-sustaining treatments, the stakes for punctuality and reliability are high, and Wheel U There's consistent focus on these needs provides a level of dependability that general services cannot match. The use of accessible shuttles and specialized vehicles ensures dignity and safety for all passengers.

Secondly, the 24/7 Operating Hours coupled with the ability to handle Long Distance Transportation means they are there for you, no matter the time or the destination within the broader region. This flexibility is essential for hospital discharges, late-night appointments, or reaching a distant specialist. The service seamlessly fills the gap between local transit and costly medical emergency transport.

Finally, the Exceptional Customer Service and compassionate ethos, as praised by customers who "HIGHLY recommend anyone to use his service," creates a genuinely pleasant and professional travel experience. The attention to detail, good manners, and local knowledge of drivers like Martin are the elements that transform a simple ride into a supportive part of your day. For military families benefiting from Active military discounts and for members of the LGBTQ+ community seeking an assuredly inclusive and safe space, Wheel U There represents not just a transportation provider, but a truly caring community partner in the North Carolina Triangle area.

Wheel U There

3304 Glennstone Dr, Durham, NC 27704, USA