Enterprise Rent-A-Car

- 996 Commonwealth Ave, Boston, MA 02215

For residents, students, and businesses in the heart of Boston, mobility is often a challenge, but the Enterprise Rent-A-Car located on Commonwealth Avenue provides a convenient and reliable solution. Situated at a crucial nexus for the city and surrounding suburbs, this neighborhood branch acts as a vital resource for car and van rentals, whether you are planning a weekend trip out of the city, require a replacement vehicle, or need extra space for moving large items across town. As both a dedicated Car Rental Agency and a Van Rental Agency, the focus here is on delivering a wide selection of well-maintained vehicles with a professional, customer-first attitude.

This particular location on Commonwealth Avenue prides itself on its strong connection to the local Massachusetts community. It holds the notable distinction of being a women-owned business, demonstrating a commitment to diverse local leadership and operation. Customers consistently highlight the exceptional level of service, noting friendly greetings, detailed vehicle walk-throughs, and a commendable level of honesty and integrity from the staff, such as the wonderful retrieval and secure verification process for lost personal items. This neighborhood approach to service ensures that renters feel valued and that their experience is hassle-free, reinforcing why many locals choose this branch over larger, more impersonal airport operations.

The diverse fleet available at this Boston location aims to meet a full spectrum of needs. Travelers looking for economical options to navigate city parking can find compact and economy cars, while those needing to transport family or gear can select from a wide range of SUVs, minivans, and cargo vans. This comprehensive inventory, combined with a commitment to corporate standards of cleanliness and vehicle maintenance, provides a dependable mobility solution right in the middle of Boston’s bustling landscape.

The Enterprise Rent-A-Car branch at 996 Commonwealth Avenue is one of the most conveniently placed neighborhood rental spots in the city. Its location puts it squarely on the border between Boston’s Allston/Brighton neighborhood and Brookline, making it highly accessible to residents of both Boston proper and the immediate western suburbs. It is especially convenient for students and faculty of Boston University (BU) and for anyone needing easy access to the Boston transportation network.

The specific address for this central location is:

996 Commonwealth Ave, Boston, MA 02215, USA

Its placement directly on Commonwealth Avenue allows for excellent access to major transit and roadways. The MBTA Green Line (B Branch) runs right past the door, offering public transit options for customers arriving or departing without a personal vehicle. For drivers, the location provides relatively straightforward routes to Storrow Drive, the Mass Pike (I-90), and other routes leading out of the metropolitan area toward destinations like Cape Cod, the Berkshires, or New Hampshire.

A key highlight of this facility is its commitment to inclusivity and convenience. The branch offers a Wheelchair accessible entrance and designated Wheelchair accessible parking lot, ensuring that the rental process is accessible to all members of the Massachusetts community. Furthermore, for those with early morning departures or late evening returns, the location provides an After Hours Service: customers can park the vehicle on the lot, lock the doors, and place the keys in a designated drop box. However, it is important to note that the renter is responsible for the vehicle until an Enterprise employee inspects it on the following business day.

As a full-service car and van rental agency, the Commonwealth Avenue branch provides a diverse menu of services tailored to both individual and commercial needs in the Boston area.

• Comprehensive Vehicle Fleet: Offers an extensive selection of late-model vehicles, including:
  • Economy, Compact, and Full-Size Sedans for efficient city travel.
  • SUVs (Compact, Midsize, Standard, and Full-Size) suitable for family trips or winter weather.
  • Minivans (7- and 8-passenger) for large family and group transportation.
  • Passenger Vans (12- and 15-passenger) for organizational and commercial group travel.
  • Cargo Vans for small moves, university students moving belongings, and commercial deliveries.
• One-Way and Long-Term Rentals: Provides flexibility for customers traveling out of state or those who require a vehicle for an extended period, such as a temporary work assignment.
• Insurance and Replacement Rentals: Specializes in providing fast, hassle-free replacement vehicles when a customer's personal car is undergoing repair following an accident or maintenance.
• Damage Waiver and Protection Options: Offers various protection packages, including Damage Waiver (DW), allowing customers to reduce or waive their responsibility for damage to the rental vehicle.
• Refueling Options: Customers can select from three convenient fuel payment options: Prepay Fuel, We Refill (cost deducted at the end), or You Refill (return full to avoid charges).
• Additional Driver Policies: Allows for authorized additional drivers, with a spouse or domestic partner often added at no extra charge, provided they meet age and license requirements.

Beyond the standard vehicle rental services, the Boston Commonwealth Avenue location stands out due to several key features:

• Local Women-Owned Business: The branch is identified as a women-owned business, supporting diversity and local enterprise within the Boston metropolitan area.
• Dedicated Customer Service: Noted in customer reviews for having an honest, wonderful, and friendly staff, particularly highlighted by the staff's integrity in handling and safely returning lost property.
• Active Military Discounts: Provides discounted rates for active military personnel, recognizing and supporting service members.
• High Accessibility: Offers a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring convenience for customers with disabilities.
• Modern Payment Options: Accepts a variety of payment methods including Credit cards, Debit cards, and NFC mobile payments for a quick and modern transaction.
• Central Location: Strategically located on a major thoroughfare, easily accessible by car, public transit (MBTA Green Line), and serving the Boston, Allston, Brighton, and Brookline areas.

To check vehicle availability, inquire about rates, or manage a current reservation, local users can contact the Commonwealth Avenue branch using the following details:

• Address: 996 Commonwealth Ave, Boston, MA 02215, USA
• Phone: (617) 738-6003
• Mobile Phone: +1 617-738-6003

For Massachusetts residents seeking a reliable and highly-rated rental experience in the greater Boston area, the Enterprise on Commonwealth Avenue is a prime choice. The outstanding customer service is perhaps its most compelling feature, with staff earning praise for their warm, professional demeanor and demonstrating exceptional honesty—a factor that builds immense trust, especially in a densely populated urban setting. The comprehensive fleet, from compact cars perfect for the city to spacious vans for moves or group excursions, ensures that they can meet nearly any transportation demand.

The branch’s accessibility features and status as a women-owned business also make it a preferred option for community-minded renters and those requiring inclusive facilities. However, like all neighborhood locations, customers should be aware of potential pricing variances. One customer noted that the rental rate was higher compared to a site in a nearby town for the same vehicle. This is a common aspect of urban rental logistics, where high-demand, high-convenience locations often command a different rate structure than suburban branches. It is always wise for local users to compare rates online among different Enterprise locations in the Boston network (e.g., Brookline, Allston, and other local spots) or at different times of the week to ensure they secure the best possible value for their specific trip. Despite this potential rate difference, the superior, trustworthy service and central, highly convenient location make this Enterprise branch a standout choice for local renters.

Enterprise Rent-A-Car

996 Commonwealth Ave, Boston, MA 02215, USA