Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents of Montgomery County and the wider Maryland region, securing a reliable rental vehicle is essential for everything from business travel and insurance replacements to weekend trips and family moves. Enterprise Rent-A-Car, located in the prominent Bethesda area, stands as a full-service car and van rental agency committed to delivering on its promise of excellent customer care. This specific location at 6711 Democracy Blvd has earned high marks from local users for its precision, efficiency, and professional, dedicated team, distinguishing itself as a top choice in the competitive DC metro corridor.
Beyond the typical large-fleet offering, this Enterprise branch carries a unique and noteworthy distinction: it identifies as a woman-owned business. This feature resonates with local users who prioritize supporting diverse business ownership within the community. Furthermore, the agency is known for actively supporting service members by offering valuable active military discounts, demonstrating a commitment that goes beyond standard business operations.
Customers consistently report a positive, smooth experience, with the team often going the extra mile—such as assisting with vehicle selection based on preferences like better gas mileage or suitability for long-distance travel. The facility itself provides a comfortable, professional environment, often noted by renters to be located within a hotel, making for a relaxed and convenient pick-up and drop-off process right off the busy Democracy Boulevard.
Location and Accessibility
The Enterprise Rent-A-Car branch is situated at 6711 Democracy Blvd, Bethesda, MD 20817, USA. This is an optimal location for people residing or working in the highly-populated areas of Bethesda, Potomac, North Bethesda, and Rockville. Its proximity to major thoroughfares, including I-270 and the Capital Beltway (I-495), makes it easily accessible for anyone traveling throughout Montgomery County or commuting into Washington, D.C. or Northern Virginia.
The agency’s physical setting, often noted as being situated within a hotel, enhances the overall convenience and customer experience, providing a comfortable lobby environment for waiting. Importantly, the location ensures high accessibility standards for all patrons:
- Wheelchair Accessible Entrance: The facility provides an accessible entrance, ensuring smooth entry and exit for customers using mobility devices.
- Wheelchair Accessible Parking Lot: Dedicated and properly marked parking is available on-site, providing convenience and ease of access for renters arriving by personal vehicle.
- On-Site Parking: Ample general on-site parking is available for customers who need to leave their personal vehicle while renting.
The Enterprise brand also provides a complimentary "We'll Pick You Up" service to bring customers to the local branch, though customers should confirm availability and service range with the Bethesda office directly.
Services Offered
As a full-service agency, this Enterprise location offers a comprehensive range of rental solutions tailored to various needs, from short-term local replacements to long-haul travel:
- Diverse Car and Van Fleet: Renters can choose from a full spectrum of vehicles, including fuel-efficient Economy and Compact cars, comfortable Mid-Size and Full-Size Sedans, SUVs, Premium/Luxury vehicles, Pickup Trucks, and specialty vehicles, notably including Van Rental services (e.g., Minivans, 12- and 15-Passenger Vans).
- Flexible Payment Methods: The branch accepts major Credit Cards and Debit Cards for payment, offering flexibility. They also support NFC mobile payments (e.g., Apple Pay, Google Pay) for quick, secure transactions.
- Insurance and Protection Options: Enterprise offers various protection products, including Damage Waiver (DW), Personal Effects Coverage (PEC), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), which renters can purchase to customize their coverage.
- Refueling Service Options: Customers have a choice upon return: prepay for fuel, have the agency refuel the vehicle and charge them a rate, or refuel the car themselves before drop-off to the same level as pick-up.
- One-Way Rentals: The company facilitates one-way car rentals between many of its locations, which is ideal for cross-country moves or travel that does not require returning to the original pick-up point.
- After-Hours Returns: Customers may be able to return a vehicle after business hours by parking the car and placing the keys in a designated drop box, though the customer remains responsible for the vehicle until the office officially inspects it the next business day.
Features / Highlights
The unique selling points of the 6711 Democracy Blvd location focus on community commitment, customer convenience, and a high-quality service experience:
- Identifies as Woman-Owned: Supporting a woman-owned business right here in Bethesda allows local patrons to align their spending with values of diversity and inclusion in the business community.
- Active Military Discounts: This branch supports our nation’s service members by offering valuable discounts on car rentals, a significant benefit for military families and veterans in the D.C. metro area.
- Premium Customer Service Experience: Reviews repeatedly praise the "precision and professionalism" of the team. Customers note the proactive communication, such as morning calls to confirm the vehicle, and the attentiveness to specific needs like gas mileage.
- New and Clean Vehicles: A significant highlight is the quality of the fleet, with customers remarking that the car looked "brand new inside," indicating a strong focus on maintenance and cleaning protocols.
- Convenient Hotel-Based Lobby: The comfortable, clean environment of the lobby, situated within a hotel, makes for a relaxed waiting area—a welcome feature, especially during busy rental periods.
- Efficient Check-in/Check-out: The team's efficiency is a major draw, with renters reporting being "placed in our vehicle almost immediately" and experiencing "easy and quick" drop-off, making it a time-saving option for busy Maryland professionals.
Contact Information (address, phone)
For making a reservation, inquiring about van availability, or discussing military discounts, you can contact the local Bethesda team directly:
- Address: 6711 Democracy Blvd, Bethesda, MD 20817, USA
- Phone: (301) 469-6100
- Mobile Phone: +1 301-469-6100
The staff at this local branch is best equipped to handle specific questions regarding availability, local rental policies, and to personally assist with booking the vehicle that best suits your needs in Montgomery County.
What is worth choosing
If you are a Maryland resident looking for a superior, convenient, and values-driven car rental experience, the Enterprise Rent-A-Car on Democracy Boulevard in Bethesda is an excellent choice. It is worth choosing this branch specifically because of its highly-rated, personalized customer service. The team’s commitment to "precision and professionalism" means you are not just a number; they proactively manage your rental, ensure your satisfaction with a check-in call, and prioritize getting you into a suitable, impeccably clean vehicle quickly.
Furthermore, for those who qualify, the active military discounts represent a tangible commitment to service members that can result in significant savings. By choosing this location, you are also consciously supporting a local business that proudly identifies as woman-owned, contributing to a diverse and thriving business environment in the Bethesda community. The location's accessibility features, including wheelchair accessibility and on-site parking, add a final layer of convenience that makes the entire process exceptionally smooth.
While Enterprise has a global reputation, this particular Bethesda branch operates with a local focus and professional dedication that turns a standard transaction into a great customer experience, making it the preferred rental partner for many in the Montgomery County area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6711 Democracy Blvd, Bethesda, MD 20817, USA
Enterprise Rent-A-Car Reviews
hotelteammanagerphonemalljobpaydemocracygasMD
★ 5★ 4★ 3★ 2★ 1We had a great experience at this location.The associate called us that morning to let us know which vehicle we’d be receiving and did his best to accommodate our concerns—such as finding a car with better gas mileage and one suitable for long-distance travel. The lobby, located in a hotel, was comfortable and easy to relax in. We were placed in our vehicle almost immediately.The team was quick to address any questions, and the car looked brand new inside. They also checked in with us after a day to ensure we were happy with the vehicle. Drop-off was easy and quick as well. I appreciate that they were mindful of our schedule and efficient throughout the process.Thank you for all your help!
September 23 · Maham AhmedGreat guys that work with such precision and at the same display a level of professionalism and dedication to what they do. Service was quick and efficient and topped with a great smile. Kudos to your manager and your team . Great job
June 10 · Charles MonuI’m really disappointed with my experience at Enterprise Bethesda. I had booked a Chrysler Pacifica minivan months in advance, but just three weeks before my rental, they called to say the vehicle was affected by a recall and would no longer be available. Instead, they offered me an SUV, which is not even close to being a comparable replacement. A minivan offers significantly more storage and passenger space than an SUV, and the two are not interchangeable—especially for families or group travel.Because this happened on such short notice, all other comparable rentals are now more than three times the original price. I understand that recalls can happen, but with months of lead time and three weeks’ notice, there should have been a better solution—either repairing the issue or sourcing a similar vehicle. Being left with no good alternatives after planning so far ahead is incredibly frustrating.EDIT: Coming back here to say that after getting in contact with enterprise after the owner commented - I still have not heard back from them.
July 16 · Lucas IzquierdoHad a great experience with Enterprise thanks to Segun! He was incredibly helpful and made a stressful situation so much easier. Really appreciated his professionalism and support - truly grateful!
July 17 · Mia ParisI rented a car in Knoxville, Tennessee to drive to Potomac to visit family. The car developed tire issues. Segun at the Democracy Blvd branch in the Embassy Suites hotel went out of his way to stay late to get me a replacement vehicle that is comparable to the premium vehicle I had rented. Cars will have problems. Excellent folks like Segun keeps my trust in Enterprise to keep me on the road even when I am 500 miles from where I rented the car.
June 14 · Joel Patten
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