Enterprise Rent-A-Car

- 6711 Democracy Blvd, Bethesda, MD 20817

Introduction / Overview

For residents of Montgomery County and the wider Maryland region, securing a reliable rental vehicle is essential for everything from business travel and insurance replacements to weekend trips and family moves. Enterprise Rent-A-Car, located in the prominent Bethesda area, stands as a full-service car and van rental agency committed to delivering on its promise of excellent customer care. This specific location at 6711 Democracy Blvd has earned high marks from local users for its precision, efficiency, and professional, dedicated team, distinguishing itself as a top choice in the competitive DC metro corridor.

Beyond the typical large-fleet offering, this Enterprise branch carries a unique and noteworthy distinction: it identifies as a woman-owned business. This feature resonates with local users who prioritize supporting diverse business ownership within the community. Furthermore, the agency is known for actively supporting service members by offering valuable active military discounts, demonstrating a commitment that goes beyond standard business operations.

Customers consistently report a positive, smooth experience, with the team often going the extra mile—such as assisting with vehicle selection based on preferences like better gas mileage or suitability for long-distance travel. The facility itself provides a comfortable, professional environment, often noted by renters to be located within a hotel, making for a relaxed and convenient pick-up and drop-off process right off the busy Democracy Boulevard.

Location and Accessibility

The Enterprise Rent-A-Car branch is situated at 6711 Democracy Blvd, Bethesda, MD 20817, USA. This is an optimal location for people residing or working in the highly-populated areas of Bethesda, Potomac, North Bethesda, and Rockville. Its proximity to major thoroughfares, including I-270 and the Capital Beltway (I-495), makes it easily accessible for anyone traveling throughout Montgomery County or commuting into Washington, D.C. or Northern Virginia.

The agency’s physical setting, often noted as being situated within a hotel, enhances the overall convenience and customer experience, providing a comfortable lobby environment for waiting. Importantly, the location ensures high accessibility standards for all patrons:

• Wheelchair Accessible Entrance: The facility provides an accessible entrance, ensuring smooth entry and exit for customers using mobility devices.
• Wheelchair Accessible Parking Lot: Dedicated and properly marked parking is available on-site, providing convenience and ease of access for renters arriving by personal vehicle.
• On-Site Parking: Ample general on-site parking is available for customers who need to leave their personal vehicle while renting.

The Enterprise brand also provides a complimentary "We'll Pick You Up" service to bring customers to the local branch, though customers should confirm availability and service range with the Bethesda office directly.

Services Offered

As a full-service agency, this Enterprise location offers a comprehensive range of rental solutions tailored to various needs, from short-term local replacements to long-haul travel:

• Diverse Car and Van Fleet: Renters can choose from a full spectrum of vehicles, including fuel-efficient Economy and Compact cars, comfortable Mid-Size and Full-Size Sedans, SUVs, Premium/Luxury vehicles, Pickup Trucks, and specialty vehicles, notably including Van Rental services (e.g., Minivans, 12- and 15-Passenger Vans).
• Flexible Payment Methods: The branch accepts major Credit Cards and Debit Cards for payment, offering flexibility. They also support NFC mobile payments (e.g., Apple Pay, Google Pay) for quick, secure transactions.
• Insurance and Protection Options: Enterprise offers various protection products, including Damage Waiver (DW), Personal Effects Coverage (PEC), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), which renters can purchase to customize their coverage.
• Refueling Service Options: Customers have a choice upon return: prepay for fuel, have the agency refuel the vehicle and charge them a rate, or refuel the car themselves before drop-off to the same level as pick-up.
• One-Way Rentals: The company facilitates one-way car rentals between many of its locations, which is ideal for cross-country moves or travel that does not require returning to the original pick-up point.
• After-Hours Returns: Customers may be able to return a vehicle after business hours by parking the car and placing the keys in a designated drop box, though the customer remains responsible for the vehicle until the office officially inspects it the next business day.

Features / Highlights

The unique selling points of the 6711 Democracy Blvd location focus on community commitment, customer convenience, and a high-quality service experience:

• Identifies as Woman-Owned: Supporting a woman-owned business right here in Bethesda allows local patrons to align their spending with values of diversity and inclusion in the business community.
• Active Military Discounts: This branch supports our nation’s service members by offering valuable discounts on car rentals, a significant benefit for military families and veterans in the D.C. metro area.
• Premium Customer Service Experience: Reviews repeatedly praise the "precision and professionalism" of the team. Customers note the proactive communication, such as morning calls to confirm the vehicle, and the attentiveness to specific needs like gas mileage.
• New and Clean Vehicles: A significant highlight is the quality of the fleet, with customers remarking that the car looked "brand new inside," indicating a strong focus on maintenance and cleaning protocols.
• Convenient Hotel-Based Lobby: The comfortable, clean environment of the lobby, situated within a hotel, makes for a relaxed waiting area—a welcome feature, especially during busy rental periods.
• Efficient Check-in/Check-out: The team's efficiency is a major draw, with renters reporting being "placed in our vehicle almost immediately" and experiencing "easy and quick" drop-off, making it a time-saving option for busy Maryland professionals.

Contact Information (address, phone)

For making a reservation, inquiring about van availability, or discussing military discounts, you can contact the local Bethesda team directly:

• Address: 6711 Democracy Blvd, Bethesda, MD 20817, USA
• Phone: (301) 469-6100
• Mobile Phone: +1 301-469-6100

The staff at this local branch is best equipped to handle specific questions regarding availability, local rental policies, and to personally assist with booking the vehicle that best suits your needs in Montgomery County.

What is worth choosing

If you are a Maryland resident looking for a superior, convenient, and values-driven car rental experience, the Enterprise Rent-A-Car on Democracy Boulevard in Bethesda is an excellent choice. It is worth choosing this branch specifically because of its highly-rated, personalized customer service. The team’s commitment to "precision and professionalism" means you are not just a number; they proactively manage your rental, ensure your satisfaction with a check-in call, and prioritize getting you into a suitable, impeccably clean vehicle quickly.

Furthermore, for those who qualify, the active military discounts represent a tangible commitment to service members that can result in significant savings. By choosing this location, you are also consciously supporting a local business that proudly identifies as woman-owned, contributing to a diverse and thriving business environment in the Bethesda community. The location's accessibility features, including wheelchair accessibility and on-site parking, add a final layer of convenience that makes the entire process exceptionally smooth.

While Enterprise has a global reputation, this particular Bethesda branch operates with a local focus and professional dedication that turns a standard transaction into a great customer experience, making it the preferred rental partner for many in the Montgomery County area.

Enterprise Rent-A-Car

6711 Democracy Blvd, Bethesda, MD 20817, USA