NextCar Introduce
For residents and visitors in the heart of Montgomery County, Maryland, reliable and affordable car rental options are a necessity for navigating the bustling suburban landscape of Rockville and accessing the major metropolitan areas of Washington, D.C. and Baltimore. NextCar, located conveniently in Rockville, is a local car rental agency dedicated to providing transportation solutions, whether you need a vehicle for a short business trip, a family vacation, or as a temporary replacement while your personal car is in the shop.
Operating from its spot inside the Fitzgerald Auto Mall near White Flint, NextCar offers a wide array of vehicles to meet diverse needs, ensuring customers can find the right fit for their journey across the Free State and beyond. The fleet typically includes practical, modern, and well-maintained models across several classes, catering to different passenger and luggage requirements. This local establishment aims to offer the convenience and selection expected by today’s Maryland drivers.
The vehicle selection at the NextCar Rockville branch often features a comprehensive mix, including:
- Economy and Compact Cars: Excellent for city driving and parking in crowded areas like Bethesda or Silver Spring, offering the best fuel economy for budget-conscious renters.
- Midsize and Full-Size Sedans: Comfortable and spacious options for longer journeys or professional business travel, such as trips to Annapolis or BWI Airport.
- SUVs: A range of sizes from smaller crossovers to larger models like the Dodge Durango or similar, suitable for families or anyone needing extra cargo capacity for weekend excursions to the Appalachian Trail or the Eastern Shore.
- Minivans: Vehicles like the Chrysler Pacifica or similar, ideal for group travel with seating for up to seven passengers, offering ultimate convenience for family outings.
- Luxury and Premium Vehicles: Providing an upgrade in style and comfort for special occasions or high-level business needs.
- Trucks: Including options like the Ford F-150 or similar pickup trucks for utility and hauling needs.
It is important for all customers to familiarize themselves with the specific rental policies, especially regarding documentation for insurance and payment requirements, to ensure a smooth and efficient pick-up process. NextCar’s policy typically requires that Physical Damage Coverage is in place, which must be verified through a personal auto policy, credit card coverage, or by purchasing their Physical Damage Waiver.
The NextCar rental agency is strategically situated in a highly accessible area of Rockville, making it easy to reach from many points across Montgomery County and the D.C. beltway area. The specific address is:
- 5501 Nicholson Ln, Rockville, MD 20852, USA
The location on Nicholson Lane places it near major thoroughfares and shopping centers, including the White Flint Plaza Shopping Center. This central position simplifies the process for local residents needing a quick rental and offers good connectivity for travelers arriving from surrounding regions.
NextCar’s commitment to accessibility is clearly demonstrated by its facilities. The branch provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all customers, regardless of mobility needs, can comfortably and conveniently access the office to arrange and complete their rental agreement. The proximity to the White Flint area also offers various public transportation options, though the most convenient access is typically by car.
The core services provided by NextCar at the Rockville location are designed to be comprehensive and convenient for a local market:
- Diverse Vehicle Rentals: Offering a wide range of car classes, including economy, compact, midsize, full-size, SUVs, minivans, and luxury options.
- Flexible Payment Methods: Accepting major Credit cards and Debit cards for rental payments and security deposits. Note that the use of debit cards may be subject to additional residency requirements and proof of a checking account.
- NFC Mobile Payments: Accepting modern payment methods like NFC mobile payments (such as Apple Pay or Google Pay), adding a layer of speed and convenience to the transaction process.
- Third-Party Insurance Acceptance: The location generally allows renters to use their own personal auto insurance policy or credit card coverage for Physical Damage Coverage, although strict verification requirements apply.
- Out-of-State Driving: Rentals are generally permitted for out-of-state driving, though renters should confirm any geographical restrictions at the time of booking.
Several key features define the rental experience at the NextCar Rockville location, combining modern convenience with clear operational standards:
- NFC Mobile Payment Option: The acceptance of NFC mobile payments is a significant modern convenience, streamlining the final payment process at the counter.
- Accessibility: Full physical accessibility is a highlight, with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot to accommodate all customers in the Maryland community.
- Central Montgomery County Location: Being situated inside the Fitzgerald Auto Mall near the prominent White Flint area offers a highly convenient, local pick-up and drop-off point, simplifying transportation logistics for area residents.
- Clear Deposit Structure: A standard security deposit of $250 is generally required for most vehicle types, which is essential information for renters planning their travel budget.
However, potential customers should be aware of noted inconsistencies in the application of some key policies. Past customer experiences highlight the critical importance of explicitly confirming all return deadlines, especially when using an after-hours drop box, and ensuring absolute clarity on all mandatory insurance requirements and associated costs when using third-party coverage to avoid unexpected charges. Renters are highly encouraged to request a clear, written summary of all applicable policies and charges at the time of rental.
For making reservations, verifying specific vehicle availability, or clarifying any rental policies, the NextCar Rockville branch can be contacted directly:
- Address: 5501 Nicholson Ln, Rockville, MD 20852, USA
- Phone: (301) 762-7711
- Mobile Phone (Direct): +1 301-762-7711
Given the reported importance of clear communication, using the provided phone numbers to speak with a representative and confirming all details in advance is highly recommended.
Choosing NextCar in Rockville for your transportation needs offers the Maryland user access to a locally present agency with a broad selection of vehicles—from fuel-efficient compacts ideal for local commuting to spacious SUVs perfect for a family trip to the Chesapeake Bay. The greatest strength of this location is its combination of a convenient, central Rockville address and its acceptance of diverse payment methods, including modern NFC mobile payments, making the checkout process potentially faster and more flexible for local customers.
The facility’s full wheelchair accessibility demonstrates a commitment to serving all members of the Montgomery County community. Furthermore, the ability to rent using both credit cards and bank-issued debit cards (subject to verification) offers financial flexibility often appreciated by Maryland residents who may not wish to use a credit card for the transaction.
However, to ensure a positive and transparent experience, potential customers should take proactive steps. While the staff is there to assist, it is critical to confirm two key areas during the reservation and pick-up process:
- Insurance Verification: If purchasing insurance through a third-party website or relying on personal auto/credit card coverage, demand explicit, written confirmation that the coverage meets NextCar's specific requirements, including the deductible limit, to prevent being forced to purchase additional coverage upon arrival.
- Return Policy and Timing: If planning a return outside of business hours, clarify the exact time the car will be checked in on the next business day and confirm the precise grace period and hourly late fees, even if instructed to use a drop box.
By being thoroughly prepared and communicative, Maryland users can effectively leverage the advantages of NextCar’s location, diverse fleet, and payment convenience for their travel in the region.
NextCar Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
NextCar Photos










NextCar Location
NextCar Reviews
pricecleanfeemoneypolicydepositdeskinformationpickupmanager
★ 5★ 4★ 3★ 2★ 1I had a rather unpleasant experience with this car rental company. I had rented a car for over the weekend, and my return date was on Monday, the 21st. When I called to inform them that I would be returning the car a bit later than expected, the receptionist assured me that it was perfectly fine and that we had a Dropbox where I could leave the keys. I thought that was great, so I thanked them and went ahead with my plans. However, on Tuesday, the 22nd, I received an additional hundred dollars charge for still having the car and needing to return it by 12 p.m. It was quite frustrating because they already had the car. I called them to try and rectify the situation, but all they could say was that it was their policy. I genuinely felt that it was unfair because no one had mentioned this to me, not even when I called to let them know that I would be returning the car a bit later.
July 28 · Sonia MorenoAlthough the car was in good conditions, the service was very bad. I rented the car through Expedia, and added insurance coverage. When I arrived at NextCar, the employee told me that they didn't accept that coverage, and I had to pay USD. 90 extra for a two-day rental (USD 70 coverage + taxes). I was confused, and the employee in the front desk was not only not helpful, but he was also dismissive and aggressive. Although Expedia refunded the coverage, I ended up paying around 50% more than expected. It was a very bad experience.
May 05 · María Daniela Araujo PiedraWill never rent from NextCar again! Booked a rental almost 2mo in advance online, came in on-time to pickup, and was told about a new policy regarding insurance coverage. Apparently, insurance must not be expiring or up for renewal 30 days from the last day of the rental, but this info was not communicated whatsoever to me prior to my rental pickup, so there was no way to know that my July 1 car insurance renewal would be a problem. Furthermore, upon dropping the vehicle off, I was informed about a toll fee, despite having my MD Ezpass mounted in the car. NextCar deliberately and knowingly uses a third party company to circumvent your Ez-Pass responder so they can charge you the toll, plus a fee, and there is absolutely no way to get around it. Worst rental company experience and policies of all other options. Definitely do NOT recommend and encourage others to use the several other services available to rent cars!
June 20 · Ashley JohnsonThe car was out of wiper fluid, And the maintenance warning was on, so we had to take it back and make sure everything was OK, that took over an hour, we should’ve gotten credit for that time. My wife the extra driver was charged eight dollars per day. They should’ve let us put the contract under her name to save 80.00.Nice New Camry 2024 with 6000 miles on it.
May 23 · PATRICK OI spent over two hours at this location and never even completed the rental.I reserved a rental through Priceline, including third-party insurance. Upon arrival, I was told they don’t accept third-party coverage even though it was offered through their partner site. I spent 30 minutes canceling it on the spot.When I offered my credit card (which includes rental coverage), the staff (Jose) actually called my card provider, confirmed the coverage, and printed out the benefits… then still refused to honor it. He said I had to buy their collision damage waiver, no exceptions even though I had verified coverage in hand. He claimed it was “mandatory” due to their policy of requiring at least 30 days of coverage regardless of rental length, which is absurd.I called corporate, and they repeated the same rigid stance. No flexibility. No customer service. Just wasted time, and stress. This could’ve been avoided if they had simply followed their own written rental policy or properly communicated what they do and don’t accept upfront.Beware if you’re booking through third-party platforms like Priceline—they seem to penalize you for it. And based on BBB records (over 160 complaints and no accreditation), this isn’t just my experience, it’s a pattern.Avoid NEXTCar if you want clarity, professionalism, or respect as a paying customer.
May 31 · HD DECOR
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