Enterprise Rent-A-Car Introduce
For residents across Montgomery County, Maryland, having access to a reliable, conveniently located car rental service is vital for everything from managing vehicle repairs and weekend travel to handling business logistics. The Enterprise Rent-A-Car branch situated on Wisconsin Avenue in Bethesda, MD, functions as a key local resource, providing a full range of car and van rental options right in the community.
This specific location, operating as both a car rental agency and a van rental agency, upholds the well-known Enterprise commitment to customer service and a vast selection of vehicles. It serves as a practical, non-airport location for those needing ground transportation, whether for a quick trip into Washington D.C., a family vacation exploring the Maryland coast, or simply a temporary vehicle while yours is in the shop. The friendly and knowledgeable staff aim to match customers with the perfect vehicle for their needs, ensuring comfort and utility for the duration of the rental.
The branch’s distinct identity, coupled with the comprehensive services and commitment to accessibility, makes it a noteworthy option for anyone in the Maryland area considering a rental vehicle. Understanding the specific services, the accessible location, and the unique highlights of this office will help local users make an informed decision for their transportation needs.
The Enterprise Rent-A-Car location is prominently positioned on 6826 Wisconsin Ave, Bethesda, MD 20815, USA. This highly accessible location places it on one of the primary commercial arteries connecting Bethesda with Washington D.C., making it extremely convenient for residents in Bethesda, Chevy Chase, and surrounding communities. Its proximity to major transit routes ensures an easy pick-up and drop-off process, bypassing the congestion and complexity of airport-based rental centers.
In keeping with Enterprise’s neighborhood focus, the branch provides Onsite services, meaning customers can often expect personalized attention and seamless access to their vehicle directly from the local office.
Crucially, the location prioritizes accessibility for all customers. Key features include a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These accommodations are essential for ensuring that every member of the Maryland community, regardless of mobility needs, can comfortably access the facility and their rental vehicle. Enterprise also widely advertises a complimentary customer pick-up service from homes or repair shops, a valuable feature that local users should call the branch to confirm is available in their specific area.
This Bethesda branch, serving as both a Car rental agency and a Van rental agency, provides a broad spectrum of transportation solutions:
- Comprehensive Car Rentals: The core offering includes vehicles across numerous classes—economy, compact, mid-size, full-size sedans, premium cars, and luxury vehicles—catering to individual travelers, small families, and business professionals.
- SUV and Crossover Rentals: A variety of SUVs and Crossovers are available, offering increased passenger capacity and cargo space, which is ideal for Maryland families and road trips.
- Van Rentals for Group & Cargo Needs: As a dedicated van rental agency, the location typically offers minivans (7- or 8-passenger capacity), as well as larger 12-passenger and 15-passenger vans for group travel, and cargo vans for moving or commercial purposes. Customers are advised to book these larger specialty vehicles well in advance.
- Rental for Insurance Claims: Enterprise is highly experienced in working with insurance companies, making the rental process smoother for local customers who need a replacement vehicle while their personal car is being repaired following an accident or theft, as demonstrated by the positive customer review.
- One-Way Rental Options: For non-local travel, one-way rentals are generally available, allowing customers to pick up in Bethesda and drop off at another Enterprise location across the country (fees and availability may apply).
- Long-Term and Corporate Rentals: Flexible terms are often offered for extended rentals of a month or more, as well as specialized services for corporate accounts in the D.C. Metro area.
- Refueling and Protection Options: Customers have choices regarding fuel payment (prepay, have Enterprise refill, or refill themselves) and are offered various protection products, such as Damage Waiver (DW), to reduce financial responsibility for damage to the rental vehicle.
The 6826 Wisconsin Ave branch in Bethesda stands out with several customer-focused and community-driven features:
- Identifies as Women-Owned: The branch proudly Identifies as women-owned. This distinction supports diversity in local business and may appeal to customers who prioritize supporting minority and women-owned enterprises in the Maryland area.
- Active Military Discounts: In recognition of the large military community in and around the D.C./Maryland region, the agency provides Active military discounts, offering tangible savings to service members and their families.
- Full Accessibility for All Customers: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures the physical ease of access for customers with disabilities.
- Modern Payment Flexibility: Accepting a variety of payment methods, including major Credit cards, Debit cards (subject to specific rental policies), and NFC mobile payments, streamlines the transaction process.
- Neighborhood Location and Service: Operating as a local, Onsite service provider, this branch aims to deliver the award-winning customer service Enterprise is known for, with a focus on quick and friendly interactions often absent at large airport rental desks.
To make a reservation, confirm vehicle availability (especially for specialty vans), or inquire about the complimentary pick-up service, customers are encouraged to contact the local branch directly:
Address: 6826 Wisconsin Ave, Bethesda, MD 20815, USA
Phone: (301) 907-7780
Mobile Phone: +1 301-907-7780
Choosing the Enterprise Rent-A-Car location in Bethesda, MD, is highly recommended for Maryland locals due to its exceptional convenience, diverse fleet, and commitment to specific customer groups. This is more than just a place to pick up keys; it is a community-focused service provider.
The primary draw is the blend of local accessibility and national backing. Unlike the high-volume, potentially impersonal experience at major airport counters, this neighborhood branch offers a dedicated Onsite services model. The positive customer feedback highlights a staff that is "nice, kind, and just knowledgeable," demonstrating a commitment to personalized service, such as asking about family size to ensure the perfect vehicle fit. This level of attentiveness is invaluable, especially when renting under stressful circumstances like vehicle theft or accident repair.
The fact that the branch Identifies as women-owned is an additional point of distinction that allows customers to align their business with local, diverse leadership. Furthermore, the tangible financial benefit of Active military discounts serves the large military presence in the area directly. This, combined with the comprehensive Wheelchair accessible entrance and parking, showcases a commitment to inclusivity that is important to a diverse Maryland population.
While the company operates with set national standards, including clear policies for debit card rentals and damage waiver options, customers should always remember to confirm all details, such as vehicle condition and fuel level, at the time of pick-up to ensure their experience mirrors the high level of hospitality described in the positive reviews. For anyone in the Bethesda, Chevy Chase, or broader Montgomery County area needing reliable, well-maintained transportation with excellent customer support and valuable discounts, Enterprise on Wisconsin Ave is an outstanding local choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6826 Wisconsin Ave, Bethesda, MD 20815, USA
Enterprise Rent-A-Car Reviews
pricecallefficientinformationinsurancebranch managerpick upmoneyinspectiongarage
★ 5★ 4★ 3★ 2★ 1This place discriminates if you are African American. Made reservations for a car another customer came after me to pick up a car. They gave me a crash up car and told me that this was the only car they had. The 1st car that was bought up from the garage was given to a Caucasian woman who came after me and I received a damaged Nissan. They refuse to give me the car that was ready I had to wait 15 min to receive this dent up Nissan and the tank was not full with gas. Poor customer service. See pictures This is unacceptable and no one should be allowed to treat their customers like this.
August 17 · wannetta LeeThe enterprise on Wisconsin Avenue in Bethesda, Maryland was absolutely wonderful. I was greeted by their representative there. He was completely nice kind and just knowledgeable about the vehicles that they had. He made sure that he asked me a question in reference to my family and who the car was going to fit so he made sure I got a car that would fit my family comfortably. He was also very kind and reference to what I was dealing with because I was renting a car due to me having a stolen vehicle and then insurance investigating what was going on . I did have to bring the car back up there because the passenger car door the window lock control was a little broken. It was broken inside the car door at work, but I just wanted them to know that and that was noted when I had to bring the car back within 30 days, they made sure that me bringing the car back was easy. There was no difficulties I brought the car back won’t have the tank the way they gave it to me and I was able to drop the keys and be on my way. They also gave me information. What the rates would be if I wanted to rent from them later. I would definitely rent from them again, picking up the vehicle and dropping off the vehicle was easy and again the hospitality that was shared or given to me was just exceptionally the best I’ve ever experienced.
July 31 · Mia RichardsonTeam at this location was professional, responsive, and helpful. The first vehicle had almost 50K miles, and one of the tires had a slow leak; the staff made it quick and easy for me to swap the vehicle or told me where I could go to get the issue repaired if I wanted to take that time and keep the vehicle. The location is convenient, but the garage is a bit tricky if you are not familiar with it.
September 05 · Miles FawcettI have booked a reservation months before pickup. The day before my pick I received a call from their office to confirm I was picking up the car and at what time. Which is totally understandable since people often ditch out on cars. I confirmed and we settled on a new time for their convenience. I booked at the location closest to my hotel so I could walk there and not have to go back to the airport. At 8am I received a message to call their office in which the agent told me they had no cars and told me I should try some other places. When I had asked if they tried calling other places for me since I was confirmed and confirmed again I received a smirk as if I was asking for some type of customer service that was far reaching. I was instructed to call each other location to see if they had availability. When I recommended that it might be helpful for them to call another location and explain their problem with not having cars so the liability didn’t fall on me needing a car last minute I was denied. The best they could offer was to waitlist me. While I know things come up and maybe cats weren’t returned, the very least they could have done was call the other 5 locations nearest us to confirm a spot. But no.My issue isn’t the supply and demand Christina, it was the lack of support caused by your booking process which I felt was completely elevated as I was made to confirm a small window of time I’d be there by your locations associate just the day before. There was more that this location could have done.
June 13 · Dr. FiveI had an amazing experience today at Enterprise. After my car had been broken into for its airbag, Geico quickly arranged for my car to be picked up and for me to have a car rental from Enterprise. When I arrived at Enterprise and mentioned my name and Geico, the staff said that they were expecting me. Imagine! They processed me quickly and I had keys to a car in record time. It was a perfect counterpoint to the way my day began! Thank you Enterprise.
August 31 · Carol Graves
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