National Car Rental

- 711 W Katella Ave, Anaheim, CA 92802

For visitors and residents of Southern California navigating the bustling heart of Orange County, convenient and high-quality transportation is not just a luxury—it’s a necessity. National Car Rental at 711 W Katella Ave in Anaheim offers a distinguished car rental experience, setting itself apart through a focus on exceptional customer service, a wide range of vehicles, and several unique business highlights, including identifying as a women-owned enterprise and offering special considerations for military personnel.

This particular location, situated centrally within the vibrant Anaheim Resort District, is perfectly positioned for those attending events at the Anaheim Convention Center, enjoying local theme parks, or conducting business in the greater Los Angeles and Orange County areas. Unlike the often-chaotic experience at major airport rental counters, local branches like this one frequently receive high praise for their personalized, stress-free service. Real customer feedback consistently highlights the professionalism and helpfulness of the staff, noting experiences that were "smooth and stress-free" with representatives who went "above and beyond." This suggests a commitment to customer care that is especially valuable when managing travel logistics in a busy urban environment.

National Car Rental, a brand owned by Enterprise Holdings, is renowned globally for catering to business and frequent travelers, largely through its respected Emerald Club loyalty program. However, this local branch also extends a welcoming hand to all types of California travelers, offering everything from economy cars for short-term use to premium vehicles and spacious SUVs perfect for a family vacation or a weekend road trip up the California coast. By offering modern payment options like NFC mobile payments and providing essential accessibility features, the Katella Avenue office ensures a modern, inclusive rental process for everyone.

Furthermore, the availability of specialized discounts, such as those for active military members, underscores the agency’s commitment to providing value to specific community groups. For anyone in the California region seeking a reliable vehicle backed by a major brand’s fleet quality but delivered with focused, local customer attention, the National Car Rental on Katella Avenue stands out as a top-tier choice.

The National Car Rental branch is situated in a prime location within the Anaheim Resort District, ensuring easy access for both local pick-ups and resort-based travelers. Its location places it conveniently near major hotels, entertainment venues, and convention facilities.

The exact address for this welcoming car rental agency is:

711 W Katella Ave, Anaheim, CA 92802, USA

Operating hours typically run from Monday through Friday (07:30 AM to 5:00 PM) and Saturday/Sunday (09:00 AM to 12:00 PM), though customers should always verify current hours when booking. For those needing flexibility, the agency offers clearly defined procedures for after-hours returns, which are crucial for travelers with early flights or late-night itineraries.

The facility is committed to providing a fully accessible experience, a crucial detail for ensuring convenience for all customers:

• Wheelchair Accessible Entrance: The premises feature an accessible entrance, making entry and exit seamless for wheelchair users.
• Wheelchair Accessible Parking Lot: Designated parking spaces are available to ensure convenient access directly to the rental office.

In terms of payment flexibility, the agency accepts a variety of modern methods:

• Accepted Payments: Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay). Note that debit card rentals may be subject to stricter local policies regarding required documentation and deposit hold amounts, which renters should confirm in advance.

National Car Rental at this local Anaheim office provides a full suite of services and vehicle options designed to meet diverse travel requirements throughout California, from a quick city rental to an extended road trip.

• Diverse Vehicle Fleet: The local fleet covers numerous categories, including economy (like the Mitsubishi Mirage or Nissan Versa), mid-size (Toyota Corolla or VW Jetta), full-size (Chevrolet Malibu), and a range of SUVs (Chevrolet Equinox or Nissan Rogue), as well as minivans (Chrysler Pacifica) and premium options.
• Active Military Discounts: The agency proudly offers special, discounted rates for active-duty military personnel, government employees, retired employees, and veterans for both official and leisure travel purposes.
• Emerald Club Benefits: While primarily focused on airport locations, frequent renters who are members of the Emerald Club loyalty program can inquire about potential benefits for local rentals, which often includes expedited service and the ability to choose one's own vehicle.
• Flexible After-Hours Return: Clear and reliable procedures are in place for returning vehicles after official business hours, which is vital for travelers with unconventional schedules. Keys can be securely placed in a drop slot after parking the vehicle in the designated lot.
• Optional Protection and Coverage: The agency offers several optional products for peace of mind, including Damage Waiver (DW), Extended Protection, and Personal Effects Coverage (PEC), which customers can choose based on their existing insurance coverage.
• Refueling Options: Customers are provided with flexible choices for handling fuel, including prepay, having the agency refill the tank, or the standard self-refill option before return.

Beyond the standard Car Rental Agency services, the National branch in the Anaheim Resort District boasts several key features that enhance the customer experience:

• Identifies as Women-Owned: This distinction highlights the local ownership’s commitment to diversity and business leadership within the Orange County community.
• Outstanding Customer Service: Multiple positive customer testimonials specifically praise individual staff members for making the rental process "smooth and stress-free," emphasizing friendly, professional, and incredibly helpful service.
• Convenient After-Hours Process: The clearly explained process for after-hours returns—park the vehicle, lock it, and drop the keys—is a feature that significantly reduces stress for customers, as noted in their positive feedback.
• Strategic Resort District Location: Its address on Katella Avenue offers excellent convenience for visitors staying at nearby resorts and hotels, allowing them to pick up a car without lengthy airport transit.
• Full Payment Modernity: Accepting NFC mobile payments alongside traditional credit and debit cards offers the speed and convenience expected by modern California users.
• High Quality Fleet: Being part of the Enterprise Holdings network ensures access to a well-maintained and extensive fleet of late-model vehicles, from small economy cars to larger family-sized SUVs.

To secure a reservation, confirm the active military discount eligibility, or inquire about the after-hours return process, customers are encouraged to contact the Anaheim Resort District office directly. Direct communication with the branch staff can often resolve specific local logistic questions quickly.

Address: 711 W Katella Ave, Anaheim, CA 92802, USA

Phone: (714) 774-6250

Mobile Phone: +1 714-774-6250

It is recommended that anyone planning an after-hours return calls the location during operating hours to confirm the exact parking area and key drop instructions to ensure a seamless experience.

For California residents and tourists in Orange County, National Car Rental on Katella Avenue is an excellent choice for those who prioritize premium customer service and logistical convenience over merely seeking the absolute lowest price. What makes this location truly worth choosing is the demonstrable commitment to a pain-free experience, evidenced by customer reviews specifically thanking staff for making the process so "painless" and ensuring all return details were "clearly explained."

This agency is the ideal fit for several customer profiles:

• The Military Traveler: The presence of official active military and government traveler discounts is a significant financial benefit that can simplify the travel budget for those serving our country.
• The Time-Conscious Renter: Those valuing an efficient transaction will appreciate the local branch environment, which often moves faster than airport counters, and the clear, secure system for after-hours returns.
• The Customer Service Seeker: The highly praised staff, such as Manny Velazquez and Zach, indicates a local culture of professionalism and a willingness to go the extra mile, turning a necessary chore into an enjoyable part of the travel plan.

Furthermore, the strategic location near the Anaheim Convention Center and major hotels means less time spent commuting for a rental and more time enjoying the many attractions that Southern California has to offer. By choosing this women-owned National Car Rental branch, you are opting for a major brand’s reliable fleet, inclusive accessibility features, and a consistently high level of personal attention.

National Car Rental

711 W Katella Ave, Anaheim, CA 92802, USA