Enterprise Rent-A-Car Introduce
For residents and visitors in Southern California, securing reliable and convenient transportation is key to experiencing all that Orange County and the surrounding areas have to offer. The Enterprise Rent-A-Car located at 777 W Convention Way in Anaheim, CA, provides a critical service for both business travelers attending events at the adjacent Anaheim Convention Center and families visiting the nearby Disneyland Resort. As a trusted local branch of a nationally recognized brand, this location ensures a smooth and professional rental experience from start to finish.
This particular Enterprise branch distinguishes itself through its strategic location, comprehensive vehicle options, and a commitment to customer service and community values. Operating as both a car rental agency and a dedicated van rental agency, the fleet is designed to accommodate needs ranging from a compact car for navigating city traffic to a spacious van for group transport or business logistics. Furthermore, this location proudly identifies as a women-owned business, demonstrating a commitment to diversity and inclusion within the local business community.
The tone of service at this location is consistently friendly and professional, aiming to ensure every customer—whether a first-time renter or a loyal Enterprise Plus member—leaves with a vehicle that perfectly suits their California itinerary. The staff understands the local traffic patterns and the unique demands of travelers visiting major Anaheim attractions, positioning them to offer informed recommendations and swift service.
Customer feedback often highlights the great staff and the overall ease of the pick-up and return process, particularly for those staying at nearby hotels. However, users should be mindful of the operational hours, especially on weekends, as limited hours are sometimes noted in high-traffic hotel-based rental services. Planning ahead for drop-offs, particularly for returns that fall outside of standard business hours, is highly recommended to ensure a seamless conclusion to your rental period. For instance, some after-hours procedures involve returning keys to a nearby hotel's valet station, a detail worth confirming during the rental process to avoid any late-night confusion.
The Enterprise Rent-A-Car branch at 777 W Convention Way enjoys an unparalleled location in the heart of Anaheim's tourist and business district. Situated directly across from the massive Anaheim Convention Center and surrounded by major hotels, its location in the 92802 zip code is ideal for travelers who want immediate access to a rental vehicle without needing airport transport.
Accessibility is a key feature of this location. The proximity to the I-5 freeway and the major local roads, like Harbor Boulevard and Katella Avenue, makes it simple for customers to quickly get onto the main arteries of Southern California travel. For those attending multi-day events at the Convention Center, the ability to walk directly to the rental office provides significant convenience.
In line with best practices for serving all customers in California, the facility itself is designed with high accessibility standards. Key features include a Wheelchair accessible entrance and designated Wheelchair accessible parking lot. This commitment ensures that all customers, regardless of mobility needs, can approach, enter, and conduct their rental transactions with comfort and dignity. The ground-level ease of access makes the entire process more welcoming and efficient.
This Enterprise location serves a dual purpose, catering to both standard car rental needs and specialized group transportation. Their core services are essential for maximizing convenience in a high-density tourist and business area.
- Car Rental Agency: Offering a complete fleet of late-model vehicles, from economical compact cars for budget-conscious solo travelers to full-size sedans and SUVs for families exploring the California coast or attending a theme park.
- Van Rental Agency: Specializing in larger passenger and cargo vans, which are perfect for convention groups, large family trips to Disneyland, or small businesses needing temporary moving or transport solutions. This is a crucial service in the Anaheim area.
- Debit Card Acceptance: Offering flexible payment options, including acceptance of Credit cards and Debit cards, although debit card rentals may be subject to additional verification requirements in line with corporate policy.
- NFC Mobile Payments: Accepting modern, contactless payments via NFC mobile payments, such as Apple Pay or Google Pay, which streamlines the check-out process for a quicker start to your trip.
- After-Hours Return Procedures: Providing established protocols, often involving nearby hotel partners, for secure return of the vehicle and keys outside of standard operating hours, a crucial service for travelers with early flights or late-night itineraries.
Several features make this Anaheim Convention Way branch a highly competitive and commendable option for local users and travelers in Southern California.
- Women-Owned Business: The local branch proudly identifies as a women-owned enterprise, supporting diversity and leadership within the regional business landscape and appealing to customers who prioritize supporting inclusive businesses.
- Active Military Discounts: The agency offers valuable incentives for those who serve, providing active military discounts on car rentals. This includes a reduced base rate, which is a tangible benefit for service members and their families traveling for leisure or official business in California.
- Central Convention District Location: Its placement at 777 W Convention Way makes it the definitive choice for attendees and exhibitors at the Anaheim Convention Center, saving significant time and reducing the need for rideshares or taxis.
- High Accessibility Standards: With a Wheelchair accessible entrance and a Wheelchair accessible parking lot, the facility ensures a welcoming and accommodating environment for customers with mobility challenges, reflecting a commitment to broad customer service.
- Diverse Fleet for Local Needs: The ability to provide both general cars and specialized vans makes it a one-stop-shop for a wide variety of Orange County transportation needs, from a personal weekender vehicle to a shuttle for a corporate event.
Contacting the Enterprise Rent-A-Car branch near the Anaheim Convention Center is straightforward, ensuring you can quickly check on reservations, vehicle availability, or inquire about specific services such as the military discount or after-hours return policy.
Address: 777 W Convention Way, Anaheim, CA 92802, USA
Phone: (714) 740-7860
Mobile Phone: +1 714-740-7860
For any user in the California region, this Enterprise Rent-A-Car location is particularly worth choosing for its strategic convenience and commitment to specific customer groups.
The primary reason to choose this branch is its unbeatable proximity to major Anaheim attractions. If your destination is the Disneyland Resort area, the Convention Center, or any of the surrounding high-end hotels, this location eliminates the hassle of long airport transfers, allowing you to begin your Orange County experience almost immediately. The convenience of a nearby pick-up and return point is often priceless, especially when traveling with family or facing tight schedules for a convention.
Secondly, the social and economic benefits of choosing this branch are notable. Opting for a business that is proudly women-owned supports local diversity. Coupled with the provision of active military discounts, this agency shows a dedication to honoring service members and promoting inclusivity, which resonates strongly with community-minded California residents.
Finally, the combination of a diverse fleet, including dedicated van rentals, with excellent accessibility features, such as the wheelchair accessible entrance and parking, makes it a reliable choice for any group or individual, regardless of their transportation needs or physical requirements. The acceptance of various modern payment methods, including NFC mobile payments, further underscores the branch's commitment to modern, convenient customer service. Choosing this Enterprise location ensures you get a quality rental experience backed by a world-class brand, right in the center of Anaheim's action.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
777 W Convention Way, Anaheim, CA 92802, USA
Enterprise Rent-A-Car Reviews
hotelcallairportpick updrivekidspricecheck inreview
★ 5★ 4★ 3★ 2★ 1Based on Anaheim, CA Hilton location.Great staff. Easy pickup and return. Limited hours on the weekend seem odd for a hotel-based service. Would rent from here again.
July 03 · Duane BenedictWorst Return Service I’ve Had A Fine Experience With This Location Before And This Enterprise Did Not Provide A Fun Experience I Needed To Return The Car 1 Hour Before Checking In To My Hotel At Disney Disneyland Is Near I Would Be Staying With My Family And Renting At A Other Location To Drive To Return Area We Had Told The Lady That We Will Go To Enterprise To Return The Car We Parked It Outside And We Entered And Went To Enterprise No Worker Or Employee Had Been In The Table We Asked A Worker Because It Was 12 PM And They Said We Can Give The Keys To A Employee At The Hotel Entrance We Did And These 2 Employees Were Very Helpful And The Cars There In The Garage Basement Were Only 3 I Really Was Upset About No One There.
June 16 · Brandon Lawrence L. YuInitially, I was extremely frustrated with the Seinfeld-esk scenario where the Enterprise website allowed me to sameday book a car that did not exist not only in that location (Hilton)-- but seemingly not in the city at all. It was quite an inconvenience to show up with a hopeful toddler and zero cars were available.The woman helping me was extremely patient and went above and beyond trying to help. Unfortunately, because no car was available she was limited, so I called her supervisor at the Anaheim location to seek an alternative. He was very professional (again dealing with a very frustrated customer) but did not have a car available until later that day. I also called customer service to complain and was planning to persue a complaint with your PIO, then would honestly rate my experience online.Management needs to understand, the glitch in the system that allowed me to reserve a car, not only makes it impossible for your staff to do their jobs, but it also does a disservice to your reputation and to the car rental industry as a whole-- who already has a stigma about situations such as this.As I sat in the hotel lobby frustrated and defeated on how I would travel to our appointment to celebrate my 5 year old daughter's birthday the young lady who was the Enterprise representative came over and was so genuine, patient and reassuring, diffusing my negative experience with Enterprise. She then came back moments later to say a vehicle had just been returned. In between helping other customers, she literally ran, cleaned the car and got me take car of for no additional charge and when the extra mile to find me a car seat for my daughter.When I talked to her supervisor again, he gave me a tip about a ferry ride at the location we were headed to. He told a short story about how that was a fond memory from his childhood and was extremely apologetic and genuinely kind.So...we have a negative situation created by your corporate inadequacies which led me to feel I'd never do business with y'all again... which was then only saved by the exceptional helpfulness, incredible patience and genuine kindness of NOT one, but two of your employees. That says a whole lot about not only their character, but their commitment to their job and your customers. I couldn't imagine renting a car from another location, the next time I am in the area. I would love the opportunity to discuss these employees and their exceptional customer service with their regional manager. If someone actually reads this, my sincerest thanks for your time as well.
June 21 · Daniel CunninghamSafety is not a priority. My car was rented to me with nails in the rear tire. It went flat within 2 hours of rental. It took over 3 hours of back and forth to end up without a new vehicle. Was stuck in a random city without any support from this company. Wasted theme park tickets and was told we were going to be reimbursed for those and uber rides. 6 weeks later, no one has returned any calls or emails...
February 14 · Tony GarciaThis was the absolute worst rental experience of my life! I had a reservation weeks ahead of time and then had to wait over two and half hours to even get checked in. However even after I checked in I couldn’t get into the car because there was people there ahead of me waiting even longer. There was only one poor guy there for everyone. Also all the cars were not on location and then had to come from down the street. The worst part of it is we all are waiting in the Hilton Lobby and these vulture vacation people are trying to sell us vacations….I’m thinking to myself I just want to start my vacation but can’t because of Enterprise. This has soured my whole experience with the brand and I thought they were a good brand. They are so BAD. Never come here. I even thought this was a one off because the one guy said that but then when I came to write a review I see even more unhappy stuff.
October 06 · Anna Moorman
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