SIXT Rent a Car Anaheim Downtown Introduce
For California residents and visitors seeking a high-quality rental experience in Orange County, SIXT Rent a Car at the Anaheim Downtown location offers a compelling blend of premium fleet options and what many customers describe as refreshingly attentive customer service. Located strategically in the bustling heart of Anaheim, this branch positions itself as an ideal choice for those attending events at the Convention Center, visiting the world-famous theme parks, or simply requiring a reliable, well-maintained vehicle for travel across Southern California. Unlike some rental agencies that focus strictly on volume, SIXT is known for its distinctive fleet, which often includes a wider selection of top-tier German and luxury brand vehicles such as BMW, Mercedes-Benz, and Audi, alongside standard car and van rental categories.
The experience at the 231 W Katella Ave branch, according to numerous customer testimonials, is highlighted by professional and helpful staff. For example, one renter specifically praised the employees, Antonio and Aizaz, for providing great service, offering a no-cost upgrade, and being professional, kind, and well-spoken—an endorsement of their dedication to a positive, personalized rental journey. Another reviewer, after a frustrating experience with a competitor, specifically called out SIXT for their "old fashioned customer service," noting that the staff—Alex and Juan /Johnny/—were respectful and provided a "great service and product" by delivering the human-touch service that automation often lacks. This consistent focus on a high level of customer interaction ensures a smooth and stress-free process, from initial inquiry to final pickup, which is a valuable asset when navigating the busy landscape of California travel logistics.
As both a Car rental agency and a Van rental agency, SIXT is equipped to handle diverse needs, whether an individual needs an economy car for commuting or a Full-size Van for a group outing. Furthermore, the agency's modern approach to transactions, including the acceptance of NFC mobile payments, demonstrates an effort to make the rental process as fast and convenient as possible for today's mobile-savvy California user. In an area as dynamic and demanding as Orange County, a rental provider that combines a premium product with exceptional customer care is certainly worth considering.
Location and Accessibility
The SIXT Rent a Car Anaheim Downtown location enjoys a highly advantageous position that makes it easily accessible for customers traveling through the region. It is situated on West Katella Avenue, a central thoroughfare that connects easily to major freeways like I-5, which is crucial for any travel plans in Southern California.
- 231 W Katella Ave, Anaheim, CA 92802, USA
This location is exceptionally convenient for visitors to Anaheim, being within close proximity to Disneyland Resort and the Anaheim Convention Center, often making it just a short ride or walk from numerous nearby hotels. For all customers, SIXT has ensured the physical location is fully inclusive:
- Wheelchair Accessible Entrance
- Wheelchair Accessible Parking Lot
The branch’s standard operating hours are generally Monday through Friday from 8:00 AM to 5:00 PM, and on weekends (Saturday and Sunday) from 8:00 AM to 3:00 PM, though it is always recommended to confirm current hours on public holidays or for specific rental dates.
Services Offered
SIXT Rent a Car provides a wide spectrum of rental solutions, focusing on a premium yet affordable fleet that caters to every type of California journey. As both a car and van rental agency, their offerings extend beyond basic economy options.
- Extensive Fleet Categories: Offering vehicles in all standard classes, including Economy, Compact, Mid-size, Full-size, and Premium sedans, all featuring automatic transmission for the US market.
- Luxury and Specialty Rentals: A distinctive offering includes luxury and high-end vehicles from manufacturers like BMW, Mercedes-Benz, and Audi, along with convertibles for driving California’s scenic routes.
- SUV and Van Solutions: A comprehensive range of SUVs (Compact, Mid-size, Full-size) and Van rentals (including Mid-size 7-seater vans and Full-size 12-passenger vans) to accommodate family groups, sports teams, or commercial needs.
- Supplemental Products: Availability of essential add-ons such as Loss Damage Waiver (LDW), Supplemental Liability Insurance, Personal Accident Protection, GPS systems, child seats, and the option for an additional driver.
- Flexible Rental Periods: Offering rental rates for daily, weekly, weekend (Friday noon to Monday 9:00 AM), long weekend, and long-term (28 days or longer) needs.
- One-Way Rentals: Facilitating flexible travel plans across California and the broader United States with the option for one-way rental routes.
- Prepaid Fuel Option: An alternative to refueling the tank before return, allowing customers to save time by paying in advance.
Features / Highlights
The SIXT Anaheim Downtown branch stands out from the competition through its particular focus on convenience, flexibility, and a high-quality product:
- Premium Fleet Focus: Access to a distinctly modern and premium fleet, with many vehicles coming from high-end European manufacturers, offering a 'Drive first class. Pay Economy' value proposition.
- Exceptional Customer Service: Highly praised by customers for a personalized, “Hands-On”, and professional service approach, with reported instances of staff going the extra mile, such as offering complimentary upgrades.
- Flexible Payment Methods: Accepting all major Credit Cards (Visa, Mastercard, American Express, etc.), Debit Cards (for most vehicle categories, though not typically luxury vehicles), and utilizing modern NFC Mobile Payments for transactions.
- Debit Card Acceptance: The acceptance of debit cards for payment and security hold (with a minimum hold generally starting at $200 plus the rental price), offers greater financial flexibility for many local renters in California.
- Strategic Downtown Location: Located for optimum convenience to serve both Anaheim's major tourist industry and the needs of local Orange County residents.
- Physical Accessibility: Fully accommodating all customers with a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot.
Contact Information
For booking, inquiries about the premium fleet, specific payment terms, or to speak directly with the team about your California travel needs, you can use the following information:
- Address: 231 W Katella Ave, Anaheim, CA 92802, USA
- Phone: (888) 749-8227
- Mobile Phone: +1 888-749-8227
What is Worth Choosing SIXT Rent a Car?
For those in California seeking more than a basic car rental experience, SIXT Rent a Car at the Anaheim Downtown location offers tangible benefits that set it apart. The primary draw is the opportunity to drive a premium vehicle—often a luxury European model—without necessarily paying a premium price. This promise of a comfortable, newer, and higher-specification vehicle is a significant advantage when planning long drives on California's sprawling freeway system or making a good impression on a business trip.
Equally important is the proven commitment to genuine customer service. In an industry often dominated by self-service and high-volume transactions, the consistently positive customer feedback highlights that the staff—the Alexes, Juans, Antonios, and Aizazes—are focused on a professional, kind, and personalized approach. This human element can transform the entire rental process, providing welcome assistance, such as complimentary upgrades or clear, patient explanations, that eliminate stress, as noted by the relieved customer who was assisted after a poor experience with a competitor.
Furthermore, the logistical and financial flexibility is a major selling point for California users. The central Anaheim location is unbeatable for accessibility, particularly near major attractions and freeways. The acceptance of both credit and debit cards, along with NFC mobile payments, ensures that the transaction process is convenient and accommodating to diverse financial preferences. For anyone who prioritizes a quality vehicle, values exceptional service, and requires flexible payment options for their Orange County travel, SIXT Rent a Car at 231 W Katella Ave is a high-value, premium-oriented choice.
SIXT Rent a Car Anaheim Downtown Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
SIXT Rent a Car Anaheim Downtown Photos










SIXT Rent a Car Anaheim Downtown Location
SIXT Rent a Car Anaheim Downtown
231 W Katella Ave, Anaheim, CA 92802, USA
SIXT Rent a Car Anaheim Downtown Reviews
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★ 5★ 4★ 3★ 2★ 1It was my first time renting car with SixT Downtown Anaheim location. The service was really great. Antonio and Aizaz were really helpful and nice throughout the whole process.The rental pickup was very easy and both Aizaz and Antonio helped me get the best option available with an upgrade at no extra cost. The car was in great condition. I am really happy with the service that Aizaz and Antonio provided, they both were very professional, kind and well spoken. Definitely going back to Sixt for my next rental.
October 04 · Rishi NigamCustomer service that I have not experienced in quite some timeI needed to rent a car to attend my son's wedding in Santa Barbara I started this venture several days before the event. I went to the popular rental outfit starting with an H and ending with a Z and came up short every time I was in contact with them their phone service was just a loop they're online service I got nowhere and when I went in to the office they had no cars available which was a huge let down when I stepped outside I saw a competitor car rental outfit SixtThis car rental outfit gladly accepted my request they had a smile on their face and they are very respectful throughout the whole process I can't help but to say hats off to old fashioned customer service these folks provided let it be known that we customers are looking for Hands-On customer service automation does not work.Thank you again sticks for providing a great service and product. God bless you all. Alex and Juan /Johnny/
September 12 · Ray Hernandez** Updated April 2024Second time renting from this location. This is the easiest rental car company to deal with. Were there a couple of issues, yes. Did they get taken care of, yes! My biz partner and I are both Hertz President's Level, and although Sixt is not everywhere...where they are we will be renting from them. More friendly than Hertz and attentive to our needs. Highly recommend if you are not a pretentious jerk.---Very friendly, good customer service, car was clean. Shout out to Arthur who upgraded my wife and walked her through the car settings (and where the gas cap is ...opposite side she's use to). Extra hours then normal Sixt locations due to proximity to downtown Disney. Will use them again!
April 07 · Ted HavillMichael and Nick are two legends. The car i reserver wasnt available and they moved mountains to get me on the road with a bigger vehicle and better deal. They have turned me into a loyal SIXT customer and I will be using this location from here on out instead of LAX. If you guys read this, thank you so much for the memorable drives!
June 17 · David KramerAziz the manager was terrible with the customer service he gave me when in this location. I had an odor in the car I had rented and when I called the customer service number on the website they assured me a car would be available for me to trade in if I got to the location before noon. When I arrived I was told by Aziz that he can’t smell the cigarette smell I did and told me he had nothing to trade for me and I needed to go to the airport to trade that car in. I explained I had a bad allergy to cigarette smoke and the fabric seats seemed to hold the smell. SIXT says they have a strict $400 cleaning fee for smoking in their cars. I was in a hurry to get to a funeral webinar fed or I would have traded it right then. He was rude and not helpful at all. It’s a shame, I had hoped this car rental would be a great experience.
October 13 · Wendy Emmel
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