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Enterprise Rent-A-Car
- 1101 E Lincolnway, La Porte, IN 46350

Car rental agency, Van rental agency ★4.0

1101 E Lincolnway, La Porte, IN 46350, USA

4.0
DO NOT RENT FROM THIS LOCATION — RUINED MY BIRTHDAY & LEFT ME STRANDED WITH MY CHILDRENI rented a vehicle on June 30, 2025, to travel out of town for my birthday the next day, July 1. As soon as I pulled off the lot, I realized something was wrong with the car—it drove horribly. My husband also test drove it and said it felt like the vehicle was stuck in neutral. Unfortunately, the rental office had already closed, so I contacted the call center immediately. They noted everything I said and told me I could switch the car out in the morning, and that the location manager, Nate, would call me.No one ever called.So on my actual birthday, instead of celebrating, I had to go back to the office and deal with this issue myself. Nate offered me two downgrade options: a Kia Soul or Jeep Renegade—both smaller than the Volkswagen Taos I originally rented. I explained I needed the same size vehicle or a refund. He claimed the Renegade was larger, but after I transferred all of my items, they didn’t fit. I had a double stroller, two car seats, a suitcase, and bags for two children under 2.Not only did Nate not help me transfer my things, but he also walked away without offering support or even checking to see if my family and I were okay. I noticed there were two other SUVs on the lot he could have offered, but he didn’t. He also never checked other locations for alternatives. His attitude was careless, dismissive, and showed no concern for my safety or situation.I even showed him a video I recorded of the original car’s driving issues—specifically how it failed to accelerate, and the MPH would suddenly jump. His only response was, “You were doing 60,” completely ignoring the dangerous performance issues I was showing him. He tried to blame me for how the car was driving, claiming the previous renter had no issues and that he drove it “just fine” afterward. How could I possibly damage a car in 10 minutes? Especially when I reported it right away and it’s documented in their system.I told him this entire situation ruined my birthday and caused me to delay my travel plans. I didn’t trust driving my husband and our two babies in a car that felt like the transmission was going out. Still, Nate refused to issue a full refund. He only agreed to remove the July 1 charge, but said I’d still be charged for June 30—even though the car was unusable from the moment I drove off.And the worst part: when I declined the Jeep and asked for a refund, I had to wait 1 to 2 hours in the summer heat for an Uber. My Lyft driver had to leave because Nate took so long processing the refund. I was left standing outside with two crying babies, a double stroller, luggage, car seats, and no help.No one offered us water. No one asked us to come inside. No one cared.I stood outside crying, sweating, upset, and completely heartbroken that this is how my birthday was going. All I wanted was to enjoy time with my family. Instead, I was treated like I didn’t matter.I truly believe I was taken advantage of—a young woman, alone with two small kids. I felt helpless and completely disrespected by the manager, Nate. This was hands down the worst birthday I’ve ever had, and this location should be held accountable for how they treat their customers—especially families with children. - Lazandra Hunter
Enterprise Rent-A-Car Overview Intro Detail Photos Location Reviews

Enterprise Rent-A-Car Introduce

For residents and visitors in Northwest Indiana looking for reliable transportation options, the Enterprise Rent-A-Car location at 1101 E Lincolnway in La Porte offers a variety of rental vehicles to meet different needs, from local errands to longer road trips. As a well-known name in the car and van rental industry, this local office serves the La Porte community and surrounding areas, providing both everyday sedans and specialty vehicles like passenger vans.

A point of interest for local users is that this particular Enterprise Rent-A-Car branch identifies as women-owned, contributing to the diversity of local businesses in the Indiana area. When choosing a rental agency, it can be valuable to support a local business that is also part of a national network, aiming to provide comprehensive service right here in La Porte.

The variety of vehicles available caters to many typical local needs. Whether you require an economy car for a budget-friendly trip, a spacious SUV for a family outing, or a van for moving cargo or a large group, this location aims to have an option for you. The branch specializes in both standard car rental and van rental services, making it a flexible choice for both individual and group transportation. Based on general availability, travelers can often secure vehicle classes ranging from economy, compact, mid-size, and full-size cars to various SUVs, minivans, and passenger vans, including popular options like 7-passenger and 9-passenger vans.

Location and Accessibility

This Enterprise Rent-A-Car office is conveniently situated on the east side of La Porte, Indiana. Its address places it on a major roadway, making it reasonably easy to access for drivers coming from different parts of La Porte County and nearby Indiana communities.

The specific address details are:

  • Address: 1101 E Lincolnway, La Porte, IN 46350, USA

The facility prioritizes accessibility for all customers. For those with mobility considerations, the location provides:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Furthermore, for customers arriving in their own vehicles, on-site parking is provided while arranging the rental, which simplifies the process of picking up your reserved car or van.

Services Offered (Local Focus)

As a key provider of local car and van hire, the Enterprise branch in La Porte, IN, focuses on providing services designed to assist residents and local businesses with short-term vehicle needs. The types of services offered generally include:

  • Daily, weekly, and long-term car rental for personal or business use.
  • Van rental services, often including minivans and multi-passenger vans (such as 7-passenger and 9-passenger models) ideal for large families, group travel, or event transportation within the Indiana region.
  • A selection of vehicle classes, which typically includes economy cars for high fuel efficiency, standard sedans, and SUVs.
  • Acceptance of multiple payment methods, including major credit cards, debit cards, and NFC mobile payments for convenience.
  • Vehicle protection options (such as Damage Waiver), though customers should always review their personal auto insurance or credit card benefits, as these products may duplicate existing coverage.
  • Specific policies regarding additional drivers, including provisions for a renter’s spouse or domestic partner, which is helpful for local couples planning shared driving responsibilities on a trip.
  • After-hours vehicle drop-off service, which typically involves securely locking the vehicle and placing the keys in a designated drop box—a useful feature for those returning after standard business hours.
Features / Highlights

This particular Enterprise location offers specific features that may appeal to certain segments of the Indiana community:

  • Identifies as Women-Owned: Supports the local women-owned business community in La Porte, IN.
  • Active Military Discounts: The branch extends discounts to active military personnel, which is a valuable feature for service members stationed near or traveling through Northwest Indiana.
  • Payment Flexibility: Accepts a broad range of payment types: Credit cards, Debit cards, and NFC mobile payments.
  • On-Site Parking: Allows customers to safely park their personal vehicles at the location while renting.
  • Accessibility: Features both a wheelchair accessible entrance and a wheelchair accessible parking lot to accommodate all customers.
Contact Information

For those located in Indiana and needing to confirm vehicle availability, rental policies, or make a reservation, the following contact information is provided:

  • Address: 1101 E Lincolnway, La Porte, IN 46350, USA
  • Phone: (219) 325-8525
  • Mobile Phone (Direct): +1 219-325-8525

It is always recommended to call the local branch directly to inquire about current operating hours, specific vehicle availability, and to confirm any rental policies, especially when using a debit card or adding an additional driver.

What Is Worth Choosing

Choosing a local car rental agency is often about finding a balance between convenience, vehicle selection, and customer service. The Enterprise Rent-A-Car in La Porte, IN, offers a strong fleet variety, encompassing everything from small, fuel-efficient economy cars suitable for individual travel around La Porte to full-size passenger vans necessary for group transportation across Indiana or into neighboring states. The dual offering of both car rental agency and van rental agency services is a significant advantage, providing a single point of contact for diverse moving and travel needs.

The commitment to accessibility, marked by the wheelchair accessible entrance and parking, ensures the location is welcoming to all members of the community. Furthermore, the provision of active military discounts is a tangible way the business supports service members. The general corporate policies, such as the option for after-hours drop-off, provide flexibility that fits busy schedules common to Indiana residents and travelers alike. However, prospective renters should be aware that, as with any high-volume service provider, customer experiences can vary. One customer reported a severely negative experience involving vehicle issues, complications with downgrading the vehicle class, refund delays, and perceived poor customer support from a manager, particularly when traveling with small children. This type of feedback highlights the importance of carefully inspecting any rental vehicle upon pickup and ensuring clear communication and documentation of any concerns with the staff immediately. Another customer, however, expressed overall satisfaction, particularly praising a great backup feature (sport mode) for long-distance travel, suggesting positive experiences are also common.

Ultimately, for Indiana locals seeking a well-established rental provider with convenient location, diverse fleet, and specific customer-focused features like military discounts and physical accessibility, this Enterprise branch remains a primary option. Renters are encouraged to book their vehicle category in advance, confirm all policies related to their specific travel needs, and verify the condition of the vehicle at the time of pickup to help ensure a smooth rental experience.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Parking

  • On-site parking

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6Enterprise Rent-A-Car Picture 7Enterprise Rent-A-Car Picture 8Enterprise Rent-A-Car Picture 9Enterprise Rent-A-Car Picture 10

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

1101 E Lincolnway, La Porte, IN 46350, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.1 from 192 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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