Enterprise Rent-A-Car Introduce
For residents and businesses in Northwest Indiana, particularly in the LaPorte and Michigan City area, securing flexible and dependable transportation is crucial. The Enterprise Rent-A-Car branch located at 2006 US-20 in Michigan City, IN, stands as a key local resource for both short-term and extended vehicle needs. This neighborhood location, often preferred by Indiana users seeking alternatives to major airport hubs like South Bend (SBN) or Chicago-area airports, offers a convenient solution for getting back on the road, whether your personal car is in for repairs or you are planning a trip along the shores of Lake Michigan.
Operating as both a dedicated car rental agency and a van rental agency, this branch is equipped to serve a diverse range of mobility requirements. Their fleet typically encompasses everything from fuel-efficient economy and compact cars, ideal for local Indiana commuting, to comfortable full-size sedans, and larger vehicles such as SUVs, minivans, and 12- or 15-passenger vans for group outings, family vacations, or business transport needs.
A notable highlight of this specific Enterprise location is its proud identification as a women-owned business. This distinction adds a strong local community element and reflects the diversity of enterprise in the Hoosier State. Furthermore, the branch is dedicated to offering valuable benefits, including active military discounts to support Indiana's service members and their families. This commitment to both community and customer care is often reflected in positive customer feedback, such as reports of staff honesty and exceptional service that goes above and beyond, even when dealing with lost-and-found items.
However, as with any major rental provider, customers are advised to approach the rental process with diligence. While many customers praise the service and vehicle quality, some general enterprise feedback occasionally mentions issues with long hold times for customer service, minor discrepancies in reserved vehicle types, or unexpected claims related to vehicle condition upon return. To ensure a seamless experience, local Indiana renters should thoroughly document the vehicle's condition, both internally and externally, upon pick-up and drop-off, a crucial practice for managing any potential disputes.
The Enterprise Rent-A-Car branch is situated at a highly accessible location in Michigan City, IN. The specific address is 2006 US-20, Michigan City, IN 46360, USA. US-20 (East U.S. Highway 20) is a major route in this region of Indiana, providing convenient access for residents of Michigan City, LaPorte, Trail Creek, and those traveling from the nearby I-94 corridor connecting Northwest Indiana with Chicago and beyond.
Its strategic location outside of a large airport makes it a preferred 'home city' rental option, focusing on insurance replacements and local vehicle needs. The presence of on-site parking is a practical amenity, allowing customers to easily transition from their personal vehicle to their rental.
The operating hours for this neighborhood branch are structured to accommodate the schedules of local Indiana workers and families:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 8:00 AM - 12:00 PM
- Sunday: Closed
The extensive weekday hours and morning Saturday availability are designed to maximize customer convenience. Customers should always verify holiday operating hours directly with the Michigan City office.
The branch also offers superior accessibility features, including a wheelchair accessible entrance and a clearly marked wheelchair accessible parking lot. This ensures that all members of the Indiana community can easily access the facility and its services.
As a leading car and van rental provider in the region, the Enterprise branch on US-20 offers a broad spectrum of services tailored for the needs of the Indiana market:
- Comprehensive Vehicle Fleet: Provides a wide selection, from compact and economy cars for cost-effective travel, to intermediate, standard, and full-size vehicles, as well as SUVs (intermediate to premium) and specialized passenger vans (7, 10, 12, and 15-passenger models).
- Insurance Replacement Rentals: Specializing in rentals for customers whose personal vehicles are undergoing repairs following an accident, often working directly with local Indiana insurance companies and body shops to ensure a seamless transition.
- Flexible Rental Terms: Offers short-term daily and weekly rentals, as well as extended long-term monthly rentals for individuals or businesses requiring transport for an extended period.
- Pick-Up Service: As a neighborhood branch, Enterprise is well-known for offering a free local pick-up service (within defined limitations), which is a significant convenience for Indiana customers who are without a vehicle.
- Advanced Payment Options: Accepts multiple forms of payment, including major credit cards, debit cards, and NFC mobile payments, catering to modern customer preferences.
- One-Way Rentals: Facilitates the ability to pick up a car in Michigan City and drop it off at another Enterprise location elsewhere in Indiana or out-of-state, which is ideal for relocations or point-to-point travel.
- Enterprise Plus® Loyalty Program: Membership offers expedited service, earning rewards, and access to special deals, enhancing the experience for frequent renters.
The Michigan City location provides several distinct features that make it a standout choice for local users:
- Identifies as Women-Owned: Supports local Indiana entrepreneurship and diversity in business.
- Active Military Discounts: A significant financial benefit is extended to active military personnel and veterans, demonstrating a commitment to those who serve.
- High Accessibility Standards: Features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring service availability to customers with mobility needs.
- Convenient US-20 Location: Strategically positioned on a main highway for easy access from LaPorte and other surrounding communities in Northwest Indiana.
- Commitment to Customer Service: Exemplified by reported instances of staff going out of their way to ensure a smooth, personalized experience, including taking time to explain vehicle operations and holding lost valuables.
- Cashless Payment Flexibility: The acceptance of NFC mobile payments simplifies the transaction process, catering to tech-savvy customers across the region.
To arrange a rental, check current vehicle availability, or inquire about specific services at this Indiana branch:
- Address: 2006 US-20, Michigan City, IN 46360, USA
- Phone: (219) 879-3100 or +1 219-879-3100
- Business Type: Car rental agency, Van rental agency
The Enterprise Rent-A-Car branch at 2006 US-20 is an excellent choice for Indiana residents prioritizing outstanding local customer service and community commitment. This branch has demonstrated a high standard for customer interaction, from being highly responsive to lost-and-found inquiries to providing detailed vehicle walk-throughs for nervous first-time renters, a level of personalized service that can significantly alleviate the stress of needing a rental car.
Choosing a 'home city' location like this means a focus on meeting the needs of the local community—be it a replacement vehicle paid for by insurance or a large van for a youth sports team traveling to a tournament in Indianapolis. The added assurance of supporting a women-owned business, combined with the financial benefit of an active military discount, makes this location a highly responsible and value-driven choice.
For the optimal rental experience in Michigan City, Indiana, customers are advised to take full advantage of the free pick-up service if needed, call ahead to confirm the specific vehicle type for their reservation, and remember to use their preferred modern payment method, including NFC mobile payment. By engaging proactively and noting the vehicle's condition at pickup, customers can confidently rely on this local Enterprise branch for high-quality vehicles and attentive service that stands up to the demands of Northwest Indiana travel.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2006 US-20, Michigan City, IN 46360, USA
Enterprise Rent-A-Car Reviews
managerpick updriveinsurancecallvanjobworkthe rentalcredit card
★ 5★ 4★ 3★ 2★ 1I did not directly rent from here but I had accidentally left a few valuable things in the glove box. The car was returned to LP but then taken to MC after. I realized several days later that I had left the items behind. The staff at LP were very helpful and called MC and amazingly my items were being held for me. I went to pick them up and Jake was very nice to help. Everything was there! Just want to say thank you for honest and helpful employees!
October 09 · Opal BeautyI would like to acknowledge the excellent service that was provided by Logan specifically when I picked up my rental car. Logan showed incredible knowledge in the automobile, he made the transaction very smooth and knew exactly what he was doing while multitasking helping a new employee as well. Logan was very polite, respectful, honest, and understanding of my incredible stress of driving 600 miles for the first time alone. Logan took the time to show me exactly how the car worked so I knew ahead of time what I was doing. As for the vehicle, it was spotless and a great ride!!! Although I rented out of the Merrillville location, I thought it was more important to acknowledge this outstanding employee and to say thank you for an excellent experience. I would definitely rent from Enterprise again due to the fantastic customer service I was shown by Logan. Thank you
June 18 · heather panczukPerfect experience. Have had numerous experiencing renting cars from various companies. I had a need to engage in a rental due to an auto accident. In the course of a few weeks I had personal contact with three of the employees in Michigan City Indiana. All of which were attentive to my needs, specifically due to the need of extending the rental due to the repair of my vehicle taking longer than expected. I was truly impressed with the staff's attentiveness to my needs. I would kindly ask that someone in your management team acknowledged a job well done to the staff in your Michigan City location
June 23 · Jerry SteinUpdated Review: 02 June 2025I had a much better experience this time around. The car I received was perfect—clean, well-maintained, and free of any smoke odor. The local team truly went above and beyond to make sure we were satisfied with our rental. Great customer service all around!********The car smelled like weed and cigarettes. We are non smokers so the smell was awful. It was the only vehicle they had, and we had somewhere to be so we took the car anyway. When we were cleaning the car out to return it, there was an old bottle of hand lotion and open condom wrapper under the front passenger seat. The customer service was fine but the car was nasty. Hopefully next time we rent a vehicle they will do a more thorough job of cleaning it and if it smells like smoke, don’t rent it out.
June 02 · CassieD SmMimi and Jake were extremely helpful, patient, and amazing. I had a vehicle booked at a different Enterprise location for a weekend road trip and due to a miscommunication on the manager's part and enterprise customer service I had to go to a different location to book another vehicle. Mimi and Jake handled everything in a very professional manner, were very friendly, and handled and made the situation so much better than the previous location. We had an amazing road trip, thank you Mimi and Jake☺️
May 06 · Jessika Hart
More Car Rental Near Me
Ride With Care Transportation LLC5.0 (5 reviews)2424 Franklin St #210, Michigan City, IN 46360, USA
Car Rental - La Porte Chrysler Dodge Jeep RAM0.0 (0 reviews)1309 Pne Lk Ave, La Porte, IN 46350, USA
Enterprise Rent-A-Car4.0 (192 reviews)1101 E Lincolnway, La Porte, IN 46350, USA
Enterprise Rent-A-Car4.0 (95 reviews)237 Melton Rd, Burns Harbor, IN 46304, USA
GoRide5.0 (1 reviews)457 N Campbell St unit 3, Valparaiso, IN 46385, USA
Enterprise Rent-A-Car4.0 (489 reviews)557 S Washington St, Valparaiso, IN 46383, USA
Enterprise Rent-A-Car4.0 (217 reviews)6279 US-6, Portage, IN 46368, USA
Holiday Rent A Car4.0 (222 reviews)3709 W 37th Ave, Hobart, IN 46342, USA
Hertz Car Rental - Merrillville - E. Highway 30 Hle2.0 (155 reviews)4280 US-30, Merrillville, IN 46410, USA
A Day Away! Wheelchair Van Rental5.0 (2 reviews)730 W 310 S, Hebron, IN 46341, USA
Enterprise Rent-A-Car4.0 (108 reviews)3790 Grant St, Gary, IN 46408, USA
Dollar Car Rental2.0 (19 reviews)4639 Progress Dr, South Bend, IN 46628, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (232 reviews)
Wagstaff Rental Cars5.0 (26 reviews)
Streamline Automotive Group4.0 (29 reviews)
Enterprise Rent-A-Car4.0 (382 reviews)
Budget Car Rental3.0 (27 reviews)
Budget Car Rental3.0 (89 reviews)Trending Car Rental Blog Posts
What Every Traveler Should Know About Vehicle Type Upgrades
Understanding Collision Damage Waivers: Are They Really Necessary?
How to Handle Roadside Emergencies When Driving a Rental Car in the U.S.
Why You Should Always Review Your Receipt Before Leaving the Lot
How to Choose the Best Rental Car for Towing or Transporting Gear in the U.S.
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
