Enterprise Rent-A-Car Introduce
For residents and travelers in the vibrant Baltimore, Maryland, area, securing a dependable rental vehicle is often a necessity, whether due to an unexpected repair, a family trip, or simply needing extra space for a move. Enterprise Rent-A-Car at 6902 Eastern Ave serves as a key transportation solution center in the region, operating as both a comprehensive car rental agency and a van rental specialist.
This particular Enterprise branch, located in the Baltimore community, holds several distinctions that make it an appealing choice for local Maryland users. Notably, the location identifies as a women-owned business, showcasing its commitment to diversity and community leadership within the competitive automotive sector. Furthermore, the staff—frequently mentioned in customer feedback by name, such as Ali, Dre, and Carlos—are consistently praised for their professionalism, friendly demeanor, and dedication to ensuring customers drive away satisfied, often making the extra effort to find "something interesting" beyond the standard rental vehicle.
This agency prides itself on offering not only amazing customer service but also a great selection of vehicles, ranging from fuel-efficient economy cars suitable for navigating city traffic to spacious luxury vehicles and specialized vans. This extensive and varied fleet selection, coupled with affordable prices, provides maximum flexibility for any Maryland driving need, from daily errands in Dundalk to weekend getaways on the Eastern Shore or official military travel.
As a neighborhood location, they also focus on accessibility and payment ease. They accept multiple payment methods, including credit cards, debit cards, and modern NFC mobile payments, catering to the diverse financial preferences of the Baltimore community. The availability of active military discounts is another significant highlight, honoring the service of Maryland’s military personnel and veterans.
The Enterprise Rent-A-Car branch is conveniently located in the southeastern section of Baltimore, Maryland, near the Dundalk area, ensuring easy access for both local residents and those navigating the main thoroughfares of the region.
- Physical Address: 6902 Eastern Ave, Baltimore, MD 21224, USA. This address places the agency on a major local road, providing good visibility and connection to key areas in Baltimore City and Baltimore County.
The operating schedule is tailored to accommodate the typical working week and weekend needs of Maryland drivers:
- Monday – Friday: Typically 8:00 AM – 6:00 PM
- Saturday: Typically 9:00 AM – 2:00 PM
- Sunday: Closed
Customers planning returns after hours can usually utilize the designated drop-box, though it is always recommended to confirm procedures directly with the staff. The location is also well-prepared to welcome all patrons:
- Features a Wheelchair Accessible Entrance, ensuring ease of entry into the office.
- Provides a Wheelchair Accessible Parking Lot, offering convenient and compliant parking options for all users.
The branch’s proximity to major highways allows for quick access whether coming from downtown Baltimore, BWI Thurgood Marshall Airport, or military installations in the wider Maryland area.
As a leading name in the rental industry, this Enterprise location offers a broad spectrum of services designed to meet varied Maryland transportation needs.
- Car Rental Agency: Offers a diverse fleet for general use, including economy, compact, mid-size, and full-size sedans.
- Van Rental Agency: Specializes in providing a range of vans, including minivans (7- and 8-passenger) for families and passenger vans (up to 12- and 15-passenger) for group travel, as well as cargo vans for moving or business needs.
- Specialty Vehicle Rentals: Maintains a selection that often includes SUVs, trucks, and luxury class vehicles, allowing customers to choose an "interesting" car for their needs, as noted in reviews.
- Insurance and Body Shop Replacement Rentals: Routinely coordinates with insurance companies and local auto repair shops to provide seamless replacement transportation when a customer's personal vehicle is undergoing maintenance or collision repair.
- Flexible Payment Options: Accepts Credit Cards, Debit Cards, and NFC Mobile Payments (such as Apple Pay or Google Pay) for deposits and final payments.
- Military Discounts: Offers special discounted rates for active military personnel, veterans, and government travelers, honoring their service to the state and nation.
The Enterprise branch on Eastern Ave stands out for its combination of corporate stability and localized, customer-centric features, making it a preferred choice for many Marylanders.
- Exceptional Customer Service: Reviewers consistently highlight the staff’s (Ali, Dre, Carlos, etc.) professionalism, friendliness, and willingness to accommodate specific vehicle preferences, creating a positive and memorable rental experience.
- Women-Owned Business Designation: The identity as a women-owned business is a key highlight for customers seeking to support diverse enterprises in the Baltimore City Market Area.
- Targeted Discounts: The provision of Active Military Discounts is a valuable benefit for the large military population in Maryland, including those serving at nearby bases.
- Diverse and Quality Fleet Selection: The capacity to offer vehicles from standard economy to luxury cars and a full spectrum of vans (passenger and cargo) ensures they can handle virtually any rental requirement.
- Comprehensive Accessibility: Features like the Wheelchair Accessible Entrance and Parking Lot demonstrate a commitment to serving all community members equally.
- Modern Payment Convenience: The acceptance of NFC Mobile Payments, alongside credit and debit cards, offers a modern, streamlined transaction experience.
For all rental inquiries, reservations, or general customer support, Maryland users can reach the Enterprise Rent-A-Car branch in Baltimore via the following contact points:
- Address: 6902 Eastern Ave, Baltimore, MD 21224, USA
- Phone: (410) 282-4211
- Mobile Phone: +1 410-282-4211
It is always best practice to call ahead to discuss specific rental needs, verify the availability of a particular vehicle class (especially specialty or luxury models), and confirm discount eligibility before visiting the location.
For Maryland residents, particularly those in the greater Baltimore area, Enterprise Rent-A-Car at 6902 Eastern Ave is worth choosing because it perfectly blends the resources of a major national brand with the personalized, community-focused service of a local establishment. Customers benefit from a consistently well-maintained fleet and broad coverage options, while also enjoying the human touch exemplified by staff members who are actively committed to customer satisfaction.
The specific features of this branch—its status as a women-owned business and its explicit active military discounts—align it with the values and needs of the diverse Maryland community. This is further enhanced by the practical convenience of accepting debit cards and mobile payments, making the rental process barrier-free for many. Whether you need a simple economy car for a temporary replacement during a long repair, a 15-passenger van for a group outing across the state, or a nicer vehicle for a special occasion, the positive feedback on vehicle selection and outstanding staff performance make this location a highly recommended and reliable choice in the Baltimore, MD, area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6902 Eastern Ave, Baltimore, MD 21224, USA
Enterprise Rent-A-Car Reviews
priceinsurancepick updriveinformationjobnumberphonecar washmanager
★ 5★ 4★ 3★ 2★ 1My car was in the shop for 2 months and this Enterprise kept coming through with great service and a great selection of cars.Ali, Dre, and Carlos always looked out for me and made sure there was something interesting on their lot vs. some generic GM crap.
September 25 · Jonathan LacsonThe customer service was absolutely amazing. The staff were really accommodating, friendly and professional. In my opinion, this location has the best selection of vehicles from economy to luxury. The prices were affordable. Will definitely be coming back if need be.
October 07 · K FThe absolute worst customer service ever and what is an even bigger issue is that the trash customer service came from a manager- Andre Scott. Do not go to this branch. I rented a vehicle for claim purposes and paid the initial fee out of pocket. I informed them that this rental was for claim purposes and my insurance would pay. I was out of the country and came back to calls about an issue with my card. Why I don’t know given that I paid the initial deposit and informed them that my insurance would be paying everything. Somehow the incompetent branch manager- Andre Scott sent it to the Risk department to have the rental repossessed despite my multiple attempts as well as attempts from my insurance indicating the rental would be covered. Enterprise repossessed the vehicle and when I approached the manager about it he had no valid reason. He also didn’t attempt to rectify the situation. I’m beyond pissed and have started taking other measures.
October 15 · Gina KOverall the experience was good. The person who helped me was friendly and professional. However, the car sounded like it was going fall apart, and it was not very clean. It didn't bother me but I feel these are details that should be checked before renting it out. It's also been 2 days since I returned the car and I've heard nothing from Enterprise, in terms of when I'll get my deposit back. It's very much needed asap. Thank you.
May 06 · tammie cappelliHad to rent a pickup truck from Enterprise after my truck was hit while it was parked. The crew at this location is TOP NOTCH. Picked me up from the Ourisman body just a few minutes after I got there. They had everything done and had a clean GMC Sierra waiting for me. Their customer service skills are above par. They called to make sure everything was alright with the rental. Can't say enough about them. I'm a customer for life. 👍🏾
May 31 · JEROME T
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