Enterprise Rent-A-Car Introduce
When seeking reliable vehicle solutions in Nassau County, New Yorkers consistently turn to Enterprise Rent-A-Car, and the branch located at 97 Glen Cove Avenue in Glen Cove, NY, stands out for its personalized service and strong community focus. This location is officially identified as a women-owned business, which is a significant point of pride and a testament to diversity in the Long Island business landscape. While part of a major national brand, this local office manages to deliver a surprisingly personalized and "delightfully upbeat" experience, according to customer feedback.
Serving both the personal and commercial needs of the North Shore, this Enterprise branch offers a wide range of vehicles, categorized as both a Car rental agency and a Van rental agency. From the fuel-efficient economy car needed for quick trips around Glen Cove to a spacious minivan or full-size SUV for a family weekend getaway, the location is equipped to meet diverse New York travel demands. Their focus on customer service is a clear highlight, with team members like Lucy Costello receiving high praise for going "to such lengths to be gracious" and demonstrating a level of professionalism that often exceeds customer expectations. This commitment to efficiency and positive interactions, despite being a "very small location," ensures a quick and helpful rental process.
However, users should be mindful of the operational structure of this neighborhood branch. While services are quick, the physical size of the location requires efficiency, and the posted hours must be closely observed. A key reminder for local users is to understand the drop-off policy: utilizing the key drop box after hours still incurs the next day's rental charge, a common rule across the industry that local users must remember to avoid unexpected fees. Overall, this Enterprise location offers a trusted name with a local, customer-first approach.
Location and Accessibility
The Enterprise Rent-A-Car branch is conveniently located in the heart of Glen Cove, a prominent area on the North Shore of Long Island, making it an excellent resource for Nassau County residents.
The address is: 97 Glen Cove Ave, Glen Cove, NY 11542, USA.
Accessibility is a key feature of this location, making it welcoming to all members of the New York community:
- Geographic Convenience: Situated directly on Glen Cove Avenue, a major artery in the area, the branch is easy to reach for local residents requiring replacement vehicles for repairs or for those needing weekend and vacation rentals.
- Physical Accessibility: The location provides a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving customers with limited mobility—a vital consideration for a community service provider.
- Payment Flexibility: This Enterprise branch ensures broad accessibility through versatile payment options, accepting traditional Credit cards and Debit cards, along with modern NFC mobile payments, catering to modern New York consumer habits.
- Vehicle Range: As both a car and van rental agency, it provides options from smaller, fuel-efficient vehicles to larger minivans and SUVs, ensuring the right fit for urban errands or a full family trip.
Services Offered
Enterprise Rent-A-Car in Glen Cove offers a full suite of services characteristic of a leading rental brand, tailored to the needs of the Long Island market.
- Diverse Vehicle Rentals: Providing a comprehensive fleet of vehicles, including economy cars, midsize sedans, full-size cars, SUVs (Midsize, Standard, Premium), and specialized vehicles like Mini Vans and Cargo Vans.
- Van Rental Services: Dedicated van rentals, including 7-passenger minivans and options for larger capacity 12 or 15 passenger vans, catering to commercial use, large families, and group travel needs.
- Insurance Replacement Rentals: A core service providing temporary transportation for local drivers whose personal vehicles are undergoing maintenance or collision repair, a frequent need in the New York area.
- Special Discounts: Offering Active military discounts to honor and support service members, providing an important financial benefit for their leisure or official travel needs.
- Long-Term Rental Options: Ability to accommodate rentals for extended periods, including weekly and monthly rates, which is ideal for seasonal stays or lengthy auto repair times.
- After-Hours Drop-Off: Providing a convenient key drop box for vehicle returns outside of standard business hours, although renters should note the policy on additional day charges.
- NFC Mobile Payment: Accepting contactless payments via NFC technology, ensuring a fast, sanitary, and modern checkout experience.
Features / Highlights
The Glen Cove Enterprise branch distinguishes itself through a strong dedication to customer experience and key business differentiators.
- Exceptional Customer-Centric Staff: The team is highlighted for providing "great experience" and "quick service," with individual employees praised for being "delightfully upbeat and professional," indicating a culture of going the extra mile, even in a small setting.
- Recognized as Women-Owned: Identifying as a women-owned business, this location supports diversity and local entrepreneurship within the competitive New York market.
- Military & Government Focus: Offers significant discounts for active-duty military and government personnel for both leisure and official travel, underscoring its commitment to those who serve.
- High Efficiency in a Small Space: Despite being a "very small location," the branch is noted for being "efficient," ensuring customers are processed quickly without long waits, which is highly valued by busy New Yorkers.
- Commitment to Accessibility: The provision of wheelchair-accessible facilities ensures the rental experience is inclusive for all customers.
- Flexible and Modern Payment Methods: The acceptance of debit cards and NFC mobile payments offers superior financial flexibility compared to rental companies that require credit cards.
Contact Information
For Long Island residents and visitors needing to reserve a car or van, the Glen Cove Enterprise Rent-A-Car can be contacted using the information below:
Address: 97 Glen Cove Ave, Glen Cove, NY 11542, USA
Phone: (516) 674-4300
Mobile Phone: +1 516-674-4300
What is Worth Choosing Enterprise Rent-A-Car in Glen Cove
Choosing the Enterprise Rent-A-Car in Glen Cove, NY, offers New York users the ideal combination of a trustworthy global brand with the personalized, community-oriented service of a local business. What makes this location truly worth selecting is the convergence of its strong operational efficiency and exceptional customer care. Customers are consistently impressed by the willingness of staff, such as Lucy Costello and Matt B, to provide above-and-beyond service, ensuring a positive, quick, and professional experience—a welcome relief from the often impersonal nature of large rental operations.
Beyond the excellent staff, the business stands out for its tangible benefits to the local community. The designation as a women-owned business and the dedicated Active military discounts show a commitment to diversity and community support. Furthermore, the commitment to accessibility, including the wheelchair accessible entrance and parking, ensures that the service is open to all New Yorkers. The flexible payment system, accepting credit cards, debit cards, and NFC mobile payments, also eliminates financial hurdles common at other agencies. For Long Island residents seeking reliability, variety in car and van rentals, and genuinely friendly service in an accessible setting, the Enterprise branch at 97 Glen Cove Ave is an outstanding and highly recommended choice. Just be sure to watch those operating hours to get the most value out of your rental period.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
97 Glen Cove Ave, Glen Cove, NY 11542, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Lucy Costello. She is a young lady but ACTUALLY UNDERSTANDS CUSTOMER SERVICE. I came to Enterprise on a rainy day as they were closing and she was delightfully upbeat and professional . Very surprising that a young person would go to such lengths to be gracious- she even washed the car. . The only advise I give Enterprise is to get her in a leadership role. She is your greatest asset.
April 05 · Pamela J KeeferGreat experience, and quick service. It’s a very small location, but efficient. Matt B was really helpful and took care of us well.Tip: watch for the hours they are open and closed. They do have a drop box for keys, but if they are closed you still have to pay the next day even if the car is in the lot.
September 11 · Jenny TrumpThe guys who helped us were absolutely lovely and incredibly efficient. They also refunded the $20 it took us to replace some missing screws in the splash guard (not our doing) and didn’t hassle us over the details. Top marks for customer service.
July 13 · Pola LemUnfortunately was in a car accident and needed to put my car in a autobody shop for weeks. Initially the glen cove location had no available vehicles so the autobody shop and myself called around surrounding enterprise locations who also said they didn’t have vehicles available. Days later I finally got a vehicle of what was available and during pick up and signing papers I had extreme anxiety about having a car I was unfamiliar with for upcoming weeks and was told I didn’t have collision coverage and would need to pay extra for it; due to just being in a accident that was completely out of my control I wanted to be safe, to later find out it’s actually not necessary to have to purchase. I was supposed to be only leaving a 300$ deposit for the rental and my insurance was picking up the rest , That evening I was charged the whole bill amount throwing my bank account negative. Had to call the location to reverse charges . During renting the car I was hit with random surprise charges to my bank account I had to call and ask what was going on and was informed my coverage wasn’t covered the whole time I signed for . I asked for receipts and Was told she wouldn’t send me them because they send a receipt for complete charges once the cars returned. Luckily the autobody shop I was using supervisor called to have a conversation with me and told her about what was going on with enterprise and she informed me they incorrectly charged me for multiple things. She was very kind to contact the enterprise supervisor on my behalf about what was going on and came to some solution with the charges. I’ve returned the car and still have anxiety about getting surprise charges to my bank account. Would definitely not recommend this location to anyone needing to rent a car.
August 08 · Riah FuriaEnterprise at the SRQ airport is a great car rental company. Great service and easy return, too! Highly recommend!
August 31 · Lesley Jacobs
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