Enterprise Rent-A-Car Introduce
For residents across Northeast Indiana, finding a reliable, conveniently located car rental service is essential, whether you're traveling for a local weekend getaway, need a temporary replacement vehicle, or require a spacious van for a large group trip. Enterprise Rent-A-Car at 7310 IN-930 in Fort Wayne serves as a key local resource, offering a broad fleet of cars and vans coupled with the dedicated, neighborhood service Enterprise is known for.
This particular branch stands out not only as a functional car and van rental agency but also for its commitment to inclusive business practices, proudly identifying as women-owned. This detail speaks to the local flavor and leadership that guides the team, a quality often appreciated by community-minded Hoosiers. The location is strategically positioned to serve Fort Wayne, New Haven, and the surrounding areas, making it a dependable choice for residents seeking quick access to a vehicle without the hassle of navigating a busy airport facility.
The experience at this branch, like any high-demand service, can vary, but excellent customer service is clearly a major priority for the local staff. Positive reviews frequently highlight the efforts of employees like Sebastian and Joe, who are praised for their great customer service, politeness, and professionalism. Customers report that the staff takes the time to help pick out the right vehicle and explain all necessary details, ensuring a quick, easy, and satisfying process from start to finish. The feeling of riding in a nice new ride for a great low price is a common thread among satisfied renters.
However, potential renters should take note of the importance of clear communication, especially when booking specialized or larger vehicles, such as SUVs and vans. One customer's experience revealed a significant challenge with inventory management, where a pre-booked and pre-paid SUV was unavailable an hour before pickup. While the staff employee was professional and did their best to manage the situation, the substitution of a much smaller vehicle for a five-person, long-distance trip caused considerable inconvenience. This incident underscores that while the local team may be highly capable, inventory availability can be unpredictable. Customers relying on a specific vehicle class, particularly for large groups or heavy luggage, are advised to confirm the availability of their booking well in advance of the pickup time, as the location does not offer after-hours return service, which can complicate returns outside of business hours.
Despite occasional logistical challenges, this Enterprise location offers valuable resources, a diverse fleet, and a dedicated team, making it a strong contender for your car and van rental needs across Indiana.
***
Enterprise Rent-A-Car’s Fort Wayne location is situated conveniently on a major state road, providing easy access for local residents in the Fort Wayne and New Haven area.
- Address: 7310 IN-930, Fort Wayne, IN 46803, USA
- Geographic Context: The branch is located on State Road 930 (or Coliseum Boulevard/S.R. 930 E), placing it near major retail and commercial centers and offering a straightforward route into downtown Fort Wayne.
- Parking: For customers driving their personal vehicle to the location, ample On-site parking is provided, which is a key convenience for local renters who need to leave their car securely while renting.
- Accessibility: This facility ensures ease of access for all patrons with the following features:
- Wheelchair accessible entrance for easy access to the rental counter.
- Wheelchair accessible parking lot for convenient drop-off and pickup.
***
This Enterprise branch provides comprehensive rental solutions catering to varied customer requirements, from temporary personal use to large-group transport needs:
- Car and Van Rental Agency: The location specializes in both standard car rentals (economy through full-size) and van rentals, offering passenger vans (such as 10- and 15-passenger vans) and cargo vans for moving or business use.
- Wide Range of Vehicle Classes: The fleet includes standard cars, SUVs, and minivans, suitable for everything from a short commute to a family road trip across the state of Indiana or beyond.
- Refueling Options: Customers have a choice in how they manage fuel costs, including options to prepay for fuel, have the agency refuel, or simply return the vehicle with a full tank.
- Damage Waiver (DW) Options: Renters are offered an optional Damage Waiver for a daily charge, which limits the renter’s responsibility for vehicle loss or damage, subject to the rental agreement's terms.
- Flexible Payment Options: The location accepts several forms of payment, including Credit cards, Debit cards, and NFC mobile payments, offering financial convenience at the counter.
- Additional Driver Policy: The renter's spouse or domestic partner can typically be an authorized driver at no additional charge, provided they meet standard age and license requirements.
***
The unique features of this Fort Wayne location enhance its appeal to the local community and specific customer groups across Indiana:
- Identifies as Women-Owned: This designation highlights local ownership and management commitment, offering a unique opportunity to support a diverse local business within the Fort Wayne community.
- Active Military Discounts: Enterprise is proud to offer special rates and benefits for active-duty military, veterans, and government personnel for both official and leisure travel, including a standard 5% discount off base rates for leisure travel.
- Neighborhood Convenience: Unlike airport locations that primarily serve arriving flights, this branch focuses on the local community, catering to replacement rentals (e.g., insurance claims) and local residents needing short-term transportation.
- Emphasis on Customer Service: Highly praised staff members ensure a professional and polite experience, often assisting renters in selecting the ideal vehicle and clearly explaining the rental contract details.
- One-Way Rental Availability: While subject to booking, Enterprise’s network generally supports one-way rentals, allowing customers to pick up a car in Fort Wayne and drop it off at another major Enterprise location in Indiana or beyond.
***
For inquiries, reservations, or assistance with your rental in the Fort Wayne area, please use the following details for the 7310 IN-930 location:
- Address: 7310 IN-930, Fort Wayne, IN 46803, USA
- Phone: (260) 426-4243
- Mobile Phone: +1 260-426-4243
***
For residents of Indiana, particularly those in the Fort Wayne region, this Enterprise Rent-A-Car location is worth choosing for two main reasons: its community focus and its versatility in fleet selection, especially vans.
The fact that this business is women-owned resonates with local users who prioritize supporting diverse, neighborhood enterprises. This emphasis on community is often reflected in the staff's dedication, as seen in reviews praising the polite and professional assistance provided by employees who simplify the process of picking out a vehicle and understanding the contract. This personalized service is a significant differentiator from automated airport kiosks, making customers feel valued and well-cared for.
Furthermore, the designation as both a car and van rental agency makes this branch a critical resource for local families, churches, sports teams, or small businesses in need of large-capacity vehicles like 15-passenger vans. This specialization is crucial for group travel needs that are common in Indiana, providing reliable, clean, and modern transportation solutions that many car-only agencies cannot match.
However, local users should treat all pre-bookings, especially for large or specialized vehicles, with caution due to the noted issue of vehicle availability. The key takeaway from customer feedback is to always follow up to confirm the specific vehicle type a day or two before pickup, even after receiving a pre-payment link. This proactive step is necessary to mitigate the risk of last-minute substitutions that can compromise a carefully planned trip. Despite this minor administrative hurdle, the excellent on-site customer experience and the extensive fleet options—backed by valuable perks like the Active Military Discount—make the 7310 IN-930 Enterprise a strong, dependable choice for all your local and long-distance rental needs in the Hoosier State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricescallinsuranceSUVmanagernissanemployeeplanningmpgtotaled
★ 5★ 4★ 3★ 2★ 1Sebastian had great customer service. He helped pick out a vehicle for me and my family. Explained everything I needed to know . I would highly recommend coming to this location in New Haven. It always feels nice riding in a nice new ride for a great low price. Process was easy and quick don’t hesitate to try them out.
May 16 · Cameron HuntleyI booked an SUV two weeks in advance, plenty of time, I thought, for Enterprise to have one ready. Then, the day before pickup, I got a cheerful text inviting me to pre-pay for my reservation to speed things up when I arrived. Great! Except… an hour before pickup, I got a call saying, “Yeah… we don’t actually have the SUV you booked.” Bold move to ask for my money right before dropping the ball.Their first “solution” was to offer me a 15-passenger van, because obviously, my road trip turned into a school field trip overnight. When I declined that gas guzzling behemoth, they handed me a much smaller vehicle that seated four comfortably. I had five people and a stack of luggage for a 12-hour trip to and then 12-hours back. So yes, we made it work, in the same way sardines make it work in a can.The employee Joe, who helped me was polite and professional, and I genuinely appreciated that. They did their best with the chaos corporate or management left behind. But Enterprise as a company? Not it.This wasn’t just a vehicle issue — it was a lack of communication and planning. A heads-up the day before would’ve gone a long way. But instead, I got a pre-payment link, followed by a panic call.Would I use them again? Maybe… but I will definitely have a back up plan because right now I can’t trust they would come through.
June 10 · Tre ObranLoved the people. They called me before hand to make sure they put me in the best bet for my family. No issues with the pick up or drop off and just overall loved this experience
August 13 · Jessica EmerickCleanliness of the vehicles to customer service, the New Haven Indiana branch is the place to go for your rental vehicle needs. I will always be a return loyal customer.
June 25 · Chad VaughanI would give it 0 stars if I could; horrible customer service but the icing on the cake was them telling me on the phone that I would get a ride back to my house (my vehicle was totaled). A man named “Q” told me upon return of the vehicle that he could not provide a ride. Wasted $20 on an uber to get home due to their poor customer service.
May 13 · Reed Brown
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (166 reviews)522 E State Blvd, Fort Wayne, IN 46805, USA
A.S. Reliable Transportation Service LLC4.0 (46 reviews)2508 Abbey Dr, Fort Wayne, IN 46835, USA
Hertz Car Rental - Fort Wayne - West Coliseum Boulevard2.0 (307 reviews)725 Coliseum Blvd W, Fort Wayne, IN 46808, USA
Budget Car Rental3.0 (212 reviews)814 Coliseum Blvd W, Fort Wayne, IN 46808, USA
Avis Car Rental3.0 (124 reviews)814 Coliseum Blvd W, Fort Wayne, IN 46808, USA
Enterprise Rent-A-Car4.0 (1008 reviews)5006 Lima Rd, Fort Wayne, IN 46808, USA
CTN - Community Transportation Network3.0 (43 reviews)5601 Industrial Rd, Fort Wayne, IN 46825, USA
Exotic Car Collection by Enterprise0.0 (0 reviews)1015 Lawrence Dr, Fort Wayne, IN 46804, USA
Enterprise Rent-A-Car4.0 (365 reviews)1015 Lawrence Dr, Fort Wayne, IN 46804, USA
Enterprise Rent-A-Car4.0 (130 reviews)9206 Lima Rd, Fort Wayne, IN 46818, USA
Alamo Rent A Car4.0 (76 reviews)3829 W Ferguson Rd, Fort Wayne, IN 46809, USA
Enterprise Rent-A-Car4.0 (360 reviews)3833 W Ferguson Rd, Fort Wayne, IN 46809, USA
Categories
Top Visited Sites
Hertz Car Rental - Decatur - Valley Brook Road2.0 (360 reviews)
Cathay Express Transportation5.0 (1 reviews)
Hertz Car Rental - Bartonsville - Route 6113.0 (94 reviews)
Avis Car Rental2.0 (244 reviews)
Priceless Car Rental1.0 (55 reviews)
Budget Car Rental3.0 (40 reviews)Trending Car Rental Blog Posts
Why You Should Always Review Your Receipt Before Leaving the Lot
Why You Should Always Check Tire Pressure Before Leaving the Lot
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
How to Rent a Car as a Young Driver in the U.S.: Age Restrictions & Cost Tips
What Rental Car Companies Don’t Tell You About Insurance Coverage
What Happens When the Rental Car Company Cancels Your Reservation
