Enterprise Rent-A-Car Introduce
For Hoosiers and visitors touching down at Fort Wayne International Airport (FWA), the Enterprise Rent-A-Car facility at 3833 W Ferguson Rd provides an essential gateway to Northeast Indiana and beyond. Situated right at the airport, this location is much more than just a typical rental counter; it serves as a crucial starting point for travel, offering both a comprehensive Car rental agency and a necessary Van rental agency service right where you need it most upon arrival.
This Enterprise branch stands out for its deep commitment to customer service, exemplified by staff members who consistently turn a routine transaction into a memorable experience. Customers frequently praise the team's ability to be simultaneously warm, professional, and humorous, recognizing that the travel day itself can often be stressful. This genuine customer care, which includes going "out of her way to make sure my daughter and my mother were comfortable too," demonstrates a service philosophy that focuses on the overall well-being of the traveler, not just the car keys.
Furthermore, this location proudly identifies as a women-owned business, a significant point of pride for the local Fort Wayne community and a testament to diverse leadership within the mobility sector. The operation is designed to run efficiently, offering onsite services directly within the airport terminal area, which greatly reduces the time and hassle of getting from your flight to your rental car.
The fleet itself is reflective of the Indiana market, offering everything from fuel-efficient compact cars for quick city errands to spacious SUVs and large vans for family road trips across the Midwest. Notably, the branch shows support for the local economy and businesses, with one customer appreciating that Enterprise helps the local economy by purchasing vehicles like the GMC Sierra, which are built right here in Fort Wayne. They also extend support to neighboring companies, providing a discount to Sweetwater Music employees, demonstrating a true Hoosier spirit of community partnership.
Whether you're visiting Indiana's second-largest city for business at Parkview Health, a family visit, or exploring the cultural attractions of downtown Fort Wayne, the 3833 W Ferguson Rd Enterprise location is positioned to provide reliable transportation backed by a high level of personal service. The quality of their fleet, often consisting of brand new vehicles that are clean and fuel-efficient, ensures a comfortable start to any Indiana journey.
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The strategic location of this Enterprise Rent-A-Car branch ensures maximum convenience for air travelers and local residents alike, positioned directly at Fort Wayne International Airport (FWA).
- Address: 3833 W Ferguson Rd, Fort Wayne, IN 46809, USA.
- Airport Convenience: The rental counter is situated directly in the airport terminal, usually located across from the baggage claim area, allowing for a seamless transition from flight to vehicle. This eliminates the need for extra shuttle bus transfers to off-site lots, a major time-saver for any traveler.
- Accessibility Features: The location maintains high standards for accessibility, including:
- Wheelchair accessible entrance at the terminal counter to ensure smooth access for all customers.
- Wheelchair accessible parking lot for easy vehicle pickup and return by patrons with mobility needs.
- Local Road Access: Located just off I-69 and near US-33, the airport's proximity to major Indiana highways means quick access for travel north toward Kendallville or south toward Indianapolis.
- Note on After-Hours Service: Please be aware that, unlike some non-airport locations, this specific branch does not offer an After Hours Drop Service. Returns must be completed during the posted hours of operation, which are typically aligned with flight schedules at FWA.
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Serving the Fort Wayne region, this Enterprise agency provides a comprehensive suite of mobility solutions for business and leisure travel across Indiana:
- Onsite Car and Van Rental: Provides convenient Onsite services at the airport counter, offering a wide array of vehicles ranging from economy and compact cars to premium and luxury vehicles.
- Specialty Vehicle Availability: The branch functions as both a Car rental agency and a Van rental agency, stocking high-demand options such as:
- SUVs (Small, Medium, Full-size).
- Minivans (e.g., 7 or 8-passenger for family trips).
- Passenger Vans (e.g., 10, 12, and 15-passenger vans for group transportation).
- Pickup Trucks (e.g., the locally appreciated GMC Sierra).
- Flexible Payment Options: Customers can easily pay and handle deposits using Credit cards, Debit cards, and NFC mobile payments, making the transaction quick and modern.
- Roadside Assistance: Every rental includes 24/7 Roadside Assistance, ensuring that help is available anywhere in Indiana and beyond in the event of an emergency or breakdown.
- Refueling Services: Renters are offered a choice for handling the fuel tank upon return: Prepay Fuel, have Enterprise Refill the tank (for a fee), or You Refill it before returning.
- Optional Protections: Renters are offered an optional daily Damage Waiver (DW) to reduce financial responsibility for damage to the rental vehicle.
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This particular Fort Wayne Enterprise location offers several distinguishing characteristics and community partnerships:
- Identifies as Women-Owned: Reflects a commitment to diversity and local female entrepreneurship, providing a distinctive element to the operation.
- Exceptional Personnel: The staff receives outstanding recognition for being knowledgeable, friendly, professional, and having a great personality, turning standard transactions into genuinely pleasant interactions, as noted in customer reviews.
- Active Military Discounts: Enterprise offers discounted rates to the U.S. military community, including active-duty members, veterans, and retirees, for both official government travel and personal, leisure rentals.
- Local Economic Support: The facility supports the local Fort Wayne economy by utilizing locally-produced vehicles, such as the GMC Sierra.
- Corporate Partnerships: The branch extends valuable corporate discounts, such as those provided to employees of Sweetwater Music, reinforcing its role as a key local business partner.
- Quality Fleet: Customers report receiving brand new, clean, and fuel-efficient vehicles, which elevates the driving experience immediately upon arrival in Indiana.
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For Fort Wayne International Airport travelers and local Indiana residents, here is the essential contact information for the Enterprise Rent-A-Car branch on W Ferguson Rd:
- Address: 3833 W Ferguson Rd, Fort Wayne, IN 46809, USA
- Phone: (844) 913-0730
- Mobile Phone: +1 844-913-0730
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For anyone flying into FWA or needing a rental vehicle in the Fort Wayne area, this Enterprise Rent-A-Car branch is an excellent choice, primarily because of its unmatched convenience and its superior, personalized customer service culture.
The immediate, onsite location at Fort Wayne International Airport removes the need for cumbersome shuttle rides, allowing Indiana-bound travelers to pick up their car and be on the road faster. This efficiency is paramount for those on tight schedules or dealing with the exhaustion of long-distance travel. Furthermore, the selection of vehicles, from compact cars perfect for a short trip to Indianapolis to large passenger vans necessary for a family getaway to Lake Michigan, ensures that virtually every travel requirement can be met.
The ultimate reason to choose this location, however, is the staff. The high praise for team members—like Jarvis—highlights a genuinely rare level of professionalism blended with a warm, humorous, and deeply caring approach. This is the human element that truly distinguishes a great rental experience. They not only provide the vehicle but also lighten the mood and solve issues with a positive attitude. This commitment to exceptional care, combined with the pride in being a women-owned business that supports its community and military members with Active Military Discounts, makes it a highly reputable and reliable choice for your transportation needs across Indiana.
When you rent here, you are choosing a business that delivers a modern, clean, and reliable vehicle while being supported by a local team that values your comfort and convenience from the moment you step off your plane.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3833 W Ferguson Rd, Fort Wayne, IN 46809, USA
Enterprise Rent-A-Car Reviews
airportpick upemployeeSUVdeskcheck incompetitionchoicedebit carddoor
★ 5★ 4★ 3★ 2★ 1I want to give a huge shout-out to Jarvis at the Fort Wayne Airport Enterprise. She was absolutely amazing from start to finish.Not only did she take care of me, but she also went out of her way to make sure my daughter and my mother were comfortable too. She has such a naturally great personality warm, professional, and funny all at the same time. It’s rare to meet someone who makes a stressful travel day feel light and easy, but Jarvis did exactly that.She even had fun with my joking around I told her I came all the way from Florida to rescue fish, and her reply was as long as they didn’t have fur, I’d be fine. She rolled with it and made us all laugh. That kind of genuine customer care and good humor makes such a difference when you’re traveling.Enterprise is lucky to have Jarvis on their team. People like her are the reason I’ll continue to rent with Enterprise and recommend them to others. She turned what could have been just another transaction into a truly enjoyable experience.
October 06 · Melinda O’DellBrand new GMC Sierra, clean, fuel efficient. Staff were knowledgeable on the vehicle, very friendly and professional. I've always had a satisfying experience with Enterprise and definitely will be a repeat customer. I appreciate the fact Enterprise helps the local economy by purchasing GMC Sierra made here in Fort Wayne, Indiana and provides a discount to Sweetwater Music employees.
September 02 · Kevin FrazierThis is my Enterprise of choice here in Fort Wayne. Even though I don't fly into here, they still rent just like any other location. The rental counter is right next to baggage claim on the lower level. Either enter from the inside like normal or enter from the outside through the baggage claim doors. The cars are parked right out front of the baggage claim at marked locations which the employee will mention to you as to where to find the vehicle.To return, simply park the car in an empty location and walk the keys inside to the counter.
February 01 · Alex BennettService was exceptional at the FWA airport. Francesca was so helpful, kind, and actually communicated about her love for her job, and serving the public!! When is last time you’ve heard that!😳😮 My prediction is that she will be MANAGING a store within one year! Keep up the great service—and providing rides home to your customers, as that really sets you apart from the pack!!!
September 17 · Coach M OrangeWe got the best service from Francesca! She told us she was a new employee at Enterprise, but we could tell she really cares about her customers. She truly went above and beyond when helping us book a car. She gets 5 out of 5 stars from us! Thanks again, Francesca!
August 22 · Ashlan Aschliman
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