Enterprise Rent-A-Car

- 1325 Industrial Park Ave, Redlands, CA 92374

For residents and visitors in the Inland Empire region of California, the Enterprise Rent-A-Car location in Redlands serves as a premier resource for reliable, convenient, and comprehensive vehicle rental services. Situated strategically to serve the communities of Redlands, Loma Linda, San Bernardino, and surrounding areas, this branch is more than just a car rental agency; it is a vital mobility partner for local users who require a dependable ride for business, insurance replacement, or leisure travel. As a recognized industry leader, Enterprise is synonymous with providing high-quality, well-maintained vehicles and a strong commitment to customer service.

This local Redlands branch stands out for its diverse offerings, operating not only as a traditional car rental agency but also as a dedicated van rental agency. This dual capability makes it a versatile choice for a variety of needs, from a quick trip to the University of Redlands to securing a large passenger van for a group outing to Big Bear or a cargo van for moving supplies within San Bernardino County. Furthermore, this Enterprise location proudly identifies itself as women-owned, contributing positively to the diversity of local business ownership in the California marketplace.

While the commitment to excellent service is generally a hallmark of the Enterprise brand, the customer experience can sometimes vary. For instance, while one customer shared a positive and professional interaction with an employee named Rita, highlighting efficient service, friendly demeanor, and a quick "night drop" process, another customer reported a significantly disappointing experience involving vehicle safety concerns, perceived dishonesty about fleet availability, and a significant downgrade in vehicle size. These varied accounts underscore the importance for all California renters to take proactive steps: thoroughly inspect any rented vehicle, confirm their reservation details upon arrival, and communicate clearly with staff to ensure a smooth and safe rental experience. The goal of this branch is to provide a seamless rental process for every single customer.

The Enterprise Rent-A-Car branch is conveniently located in the Redlands area, providing easy access for residents and businesses across the Inland Empire.

1325 Industrial Park Ave, Redlands, CA 92374, USA

This location is situated near the intersection of West Colton and Industrial Park Avenue, making it highly accessible from Redlands and neighboring cities like Highland, Yucaipa, and Loma Linda. It is a key non-airport option, offering a local alternative for those who prefer to avoid the hassle and higher fees often associated with airport locations. The branch is also relatively close to major transportation arteries, including the I-10 freeway, which provides direct routes to popular destinations like Palm Springs (approximately 45 minutes drive) and the greater Los Angeles area (approximately 1.5 hours drive). It’s also only about a 15-minute drive from the San Bernardino International Airport (SBD).

A crucial factor for many users in California is accessibility, and this location meets high standards. The facility ensures that all customers can access its services without physical barriers by offering both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This commitment helps ensure a comfortable and straightforward pick-up and drop-off process for every member of the community. Parking is also generally available directly in front of the location or on the side street, further enhancing convenience for arriving customers.

As a full-service car and van rental agency, the Redlands Enterprise branch offers a robust suite of services designed to accommodate various transportation needs across the Inland Empire.

• Comprehensive Vehicle Fleet: Provides a wide selection of vehicles, including economy, compact, midsize, and standard cars, full-size sedans, and SUVs. The fleet often includes specific models across these categories, suitable for business, leisure, and insurance replacement rentals.
• Dedicated Van Rental Services: Beyond standard cars, the branch also functions as a van rental agency, supplying various sizes of vans, which are ideal for large groups, moving needs, or commercial purposes.
• Flexible Payment Solutions: Accepts multiple forms of payment for deposits and final bills, ensuring broad accessibility for California renters. Accepted methods include major Credit Cards, Debit Cards (subject to location-specific policies regarding documentation and authorized drivers), and convenient NFC Mobile Payments.
• After-Hours Vehicle Return: For customers with late returns or early travel plans, the location provides an after-hours service. Renters can lock the vehicle and place the keys in a designated drop box located near the front door, though they remain responsible for the vehicle until the formal check-in on the next business day.
• Optional Protection Products: Offers various coverage options, such as the Damage Waiver (DW), which can waive or reduce the renter’s responsibility for damage to the rental vehicle. Customers should review the terms to see how DW may overlap with their existing insurance coverage.
• Refueling Service Options: Provides flexibility regarding fuel payment, allowing customers to choose between prepaying for fuel, having Enterprise refill the tank upon return (for a charge), or refilling the tank themselves before dropping off the vehicle.
• Additional Driver Authorization: Allows the renter’s spouse or domestic partner to be an authorized driver, provided they meet age and license requirements. Additional drivers must appear at the time of rental.

This particular Enterprise location offers several unique features and commitments that enhance its appeal to the California community.

• Identifies as Women-Owned: The branch proudly identifies as a women-owned business, supporting diversity and empowering female entrepreneurship in the local economy of Redlands and the Inland Empire.
• Active Military Discounts: The branch offers valuable discounts specifically for active military personnel, acknowledging and supporting the men and women who serve, which is a significant benefit for the numerous military families in Southern California.
• Full Physical Accessibility: Ensures a user-friendly experience for all customers with a wheelchair accessible entrance and parking lot, demonstrating a commitment to serving all mobility needs.
• Local Convenience: Conveniently located for Redlands and San Bernardino residents, offering a reliable alternative to busy airport locations and serving as a quick source for replacement or short-term rental vehicles.
• Cross-Border Travel Allowance: Most vehicles rented at this U.S. location are authorized for travel throughout the United States and Canada, though renters should confirm restrictions on specialty vehicles like large vans before planning trips outside the country.

To make a reservation, inquire about vehicle availability, or confirm operating hours, customers can use the following contact details:

• Address: 1325 Industrial Park Ave, Redlands, CA 92374, USA
• Phone: (909) 793-0035
• Mobile Phone: +1 909-793-0035
• Typical Hours: Operating hours generally run Monday through Friday (08:00 AM - 06:00 PM), with limited hours on Saturday and Sunday. Customers should call ahead or check the official website for the most accurate and up-to-date daily operating schedule, especially for weekend returns.

The Enterprise Rent-A-Car location in Redlands is an excellent choice for a variety of California renters, particularly those in the Inland Empire, due to its versatile service profile and commitment to key community segments. It is worth choosing for the following reasons: its dual capacity as a car and van rental agency provides flexibility for both personal and light commercial/group needs; the benefit of active military discounts shows appreciation for a significant portion of the local population; and the fact that it is a women-owned business is an appealing factor for those who seek to support diverse local enterprises.

Furthermore, the logistical conveniences, such as the full physical accessibility of the facility and flexible payment options including debit cards and NFC, make the rental process hassle-free for a broad base of users. However, in light of mixed customer feedback concerning transparency and vehicle safety, it is highly recommended that renters prioritize a thorough pre-rental inspection of their vehicle, check the fuel level, and be clear about their reservation requirements and expected vehicle class before leaving the lot. By being proactive and leveraging the branch’s wide range of services and attractive features, customers can confidently utilize this Redlands location as their go-to source for reliable and accessible transportation in Southern California.

Enterprise Rent-A-Car

1325 Industrial Park Ave, Redlands, CA 92374, USA