Budget Car Rental Introduce
For residents and visitors in the Inland Empire region of Southern California, having reliable, accessible, and affordable vehicle access is essential for both daily life and exploring the wider Golden State. Budget Car Rental in Redlands, located at 1615 W Redlands Blvd, operates as a key local resource, providing a broad fleet of cars and vans to meet a variety of transportation needs, from short-term leisure rentals to larger vehicle needs for group travel or moving projects. As part of a globally recognized brand, this neighborhood location offers the benefit of competitive rates and diverse vehicle classes, backed by a commitment to certain accessibility and discount programs.
The agency is classified as both a Car Rental Agency and a Van Rental Agency, signifying its ability to cater to individual and family travel as well as logistics requiring more capacity, such as large passenger vans. Its focus is on making rental simple and flexible, offering payment options including all major credit and debit cards, plus modern NFC mobile payment technology for a swift, contactless checkout process. Furthermore, the agency is noted for supporting the community with specific benefits, including discounts for active military personnel.
It is important for potential customers in the California region to be aware that while the Budget brand aims for professional service, experiences at this specific location, as documented in public customer feedback, sometimes fall short of expectations. Specifically, some former renters have reported issues related to discrepancies between quoted and final pricing, unauthorized addition of services, and difficulties in resolving billing disputes with both local staff and corporate customer service. There are also clear policies regarding vehicle return times, with documented charges for even minor delays, such as one customer being charged for being only "1 minute late." These reports highlight the critical importance of renters confirming all details—especially final costs and return times—in writing via a physical receipt or email confirmation, and carefully reviewing all charges before leaving the counter, to ensure the rental matches the initial reservation.
The Budget Car Rental location in Redlands is strategically positioned to serve the eastern portion of the Inland Empire, including the communities of Loma Linda, San Bernardino, and surrounding areas.
Address: 1615 W Redlands Blvd, Redlands, CA 92373, USA
This address places the agency conveniently near major thoroughfares, making it easily accessible for local residents and those traveling through the region. It is situated just south of the I-10 Freeway, one of Southern California's main east-west travel corridors, at the southwest corner of Redlands Blvd and Alabama St. This positioning ensures smooth pick-up and drop-off without requiring customers to navigate dense downtown traffic.
A notable feature of this location is its dedication to physical accessibility. The facility is explicitly highlighted as offering:
- Wheelchair Accessible Entrance: Ensuring smooth and unhindered access into the office for all customers.
- Wheelchair Accessible Parking Lot: Providing designated parking spaces that are compliant and convenient for customers with mobility needs.
These accessibility features demonstrate a commitment to serving all members of the California community, making the rental process more comfortable and straightforward for individuals who require specific accommodations.
As a full-service rental company, the Budget location in Redlands offers a range of vehicles and supplementary services designed to accommodate diverse travel requirements across California and beyond.
Core services provided by Budget Car Rental include:
- Broad Vehicle Classes: Offering a wide spectrum of rental vehicles, from fuel-efficient economy and compact cars for short trips to full-size sedans, premium cars, and luxury vehicles for business or extended travel.
- SUV and Minivan Rentals: A variety of SUVs and 7-passenger minivans are available to accommodate family trips, weekend getaways to Big Bear, or larger luggage requirements.
- Passenger Van Rentals: As a dedicated van rental agency, this location provides larger capacity options, including 12- and 15-passenger vans, which are ideal for school groups, sports teams, church outings, or large family reunions traversing the state.
- Long-Term and One-Way Rentals: Services for longer rental periods and the ability to pick up the vehicle in Redlands and drop it off at a different Budget location, which is invaluable for travelers moving across the vast distances of California or to other states.
- Fuel and Toll Programs: Optional services such as pre-paid fuel plans (EZFuel), self-refueling options, and e-Toll passes to streamline driving on California's toll roads.
- Roadside Assistance: Offering optional Extended Roadside Assistance coverage to provide peace of mind for issues like flat tires, jump starts, and key replacement during the rental period.
The Redlands Budget agency provides specific features that enhance its appeal to local users, particularly focusing on community support and physical access.
Key features and highlights include:
- Active Military Discounts: The agency provides benefits, such as discounts (which can be up to 35% off PAY NOW rates through programs like WeSalute+ for qualifying military personnel, veterans, and their families), recognizing and supporting the large military presence in the Southern California area.
- High Accessibility Standards: A notable and important feature is the confirmed presence of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring the facility is prepared to serve all members of the community comfortably.
- Diverse Payment Options: For customer convenience, the location accepts all standard payment methods, including major Credit Cards, Debit Cards, and the use of NFC Mobile Payments (such as Apple Pay or Google Pay) for quick transactions.
- Flexibility for Group Travel: The confirmed availability of large passenger vans (12- and 15-seaters) is a major highlight for organizations and large families in the area who require substantial, yet economical, transportation for group trips.
- Neighborhood Location and Hours: The strategic, non-airport location offers convenient operating hours for daily local needs: typically Monday to Friday from 8:00 AM to 5:00 PM, and shorter hours on weekends (Saturday and Sunday 8:00 AM to 12:00 PM), catering to the typical work week and weekend traveler.
For reservations, inquiries, or to verify details regarding the rental process, prospective renters can utilize the direct contact information for the Redlands branch.
Address: 1615 W Redlands Blvd, Redlands, CA 92373, USA
Phone: (909) 793-0295
Mobile Phone: +1 909-793-0295
Customers are strongly advised to use these contact numbers to confirm their booking details, pricing, and all insurance or payment arrangements before arriving at the counter, especially given the documented customer experiences of price discrepancies and unapproved service additions. Confirming everything with a local representative is key to a successful transaction.
Budget Car Rental in Redlands is a practical choice for California residents seeking a convenient, local rental solution with an emphasis on value and vehicle variety. The agency’s primary strength lies in its versatile fleet, particularly its specialized van rental options. For a local sports team, a large family vacationing, or an organization in the Inland Empire, the availability of 12- and 15-passenger vans is a compelling reason to choose this location. Furthermore, the dedication to accessibility, as evidenced by the wheelchair accessible entrance and parking, is a valuable service to the entire community. The provision of active military discounts is another significant incentive, directly benefiting a deserving segment of the population.
However, the decision to rent here must be approached with caution due to the reported customer service and billing issues. What is worth choosing, therefore, is the convenience and vehicle selection, provided the renter employs best practices. These practices include securing a printed or emailed receipt at the time of booking that clearly itemizes all services and costs, rigorously inspecting the final contract at the counter for unauthorized charges, and being meticulously punctual on the return time to avoid penalty fees. By combining the agency's solid offerings—accessibility, military discounts, and a great selection of vans—with heightened diligence on documentation and policy adherence, local users can successfully leverage Budget's services for their travel needs.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos





Budget Car Rental Location
Budget Car Rental
1615 W Redlands Blvd, Redlands, CA 92373, USA
Budget Car Rental Reviews
chargereceiptinsurancepaydoorsafetyontario airportSUVthe officephone
★ 5★ 4★ 3★ 2★ 1Skip this bad place. They are dishonest, unprofessional, disrespectful. They tell you one thing on the phone and in the office deny it all. They took insurance and claim info- said they submit bill to the insurance company ( it’s an accident event- hitting party at fault) Once in the office the rep said- no-and demanded we pay in full. Talking later with a supervisor in customer service was unpleasant and fruitless. Then we returned car 1 minutes late- 1 minute- and they charged extra $20. Will never rent here again
October 16 · eva kristinaI made a reservation online and paid but when I got my final invoice it was double what it was actually supposed to be so the guy at the counter literally added services that I did not approve should I call customer service and the first lady actually hung up on me yeah it was a little upset but I wasnt cursing or anything I told her I know it's not your fault I apologize for being angry but she still hung up on me so I called back and the second guy was pretty cool understanding that I was being charged double it's probably my fault cuz I didn't get a receipt there I got an email didn't look at it so from now on I'm always going to get a receipt right then and make sure everything is what it's supposed to be but I will never rent from them again
August 29 · francisco torresWe got our car in a timely manner. The associate was great, good customer service. We got a Mazda C30.
July 08 · Brandola's Granola Watson5 stars for this location, zero stars for Budget corporate customer services. I had a nightmare with Budget from Ontario airport: first car they gave me had a knocking noise in the undercarriage when accelerating past 50mph, second car had a flat by the time I reached my destination. Their 1-800 number is useless. I was able to get the car to this Redlands location, who unfortunately did not have a car I could exchange for because I needed to return it to the airport. The manager, however, went above and beyond to help me. When talking to customer service was useless, he helped me get it fixed locally. I got to drive off safely to my family thanks to David!Also, I witnessed his cars there actually being serviced! From now on I will skip the airport and only come here to rent.
February 21 · Maria DominguezWe dropped the van rental here (rented from Ontario Intl Airport). I would've given them a 2 star rating, but we left our daughter's blanket in the van and they gave it to us after 3 days, which we did appreciate. While the drop-off went well, they charged me the $19.00 fuel charge, which I was adamant about not paying. The van was in good shape and served us well. I will not use Budget again.
January 09 · Justin Koole
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