Enterprise Rent-A-Car Introduce
For residents and visitors navigating the beautiful but sprawling landscapes of the Inland Empire in Southern California, reliable and conveniently located car rental services are a critical necessity. The Enterprise Rent-A-Car branch situated on Yucaipa Boulevard offers local users in Yucaipa, Redlands, and the surrounding areas a trusted source for temporary transportation solutions. Identifying as a women-owned business, this location distinguishes itself in the community by combining the vast resources of a national brand with a unique, locally focused business identity.
Located centrally on one of the city's main thoroughfares, this neighborhood branch is positioned to serve a variety of needs, whether you require a vehicle due to collision repair, are planning a California weekend getaway, or simply need a larger van for a group outing or moving project. The Yucaipa branch is a dual-service agency, operating not only as a standard car rental provider but also as a dedicated van rental agency, providing specialized vehicles like minivans and larger passenger vans.
In line with Enterprise’s commitment to community support, the Yucaipa branch proudly offers active military discounts, recognizing and providing savings for service members, veterans, and their families, both for official government travel and personal leisure trips. Furthermore, the facility prioritizes inclusivity and accessibility, ensuring that all customers, including those with mobility challenges, can easily utilize their services from the moment they arrive.
Customer experience at any neighborhood branch can vary, and while many clients report excellent service, noting a seamless experience and appreciation for being matched with a familiar car type by a "very nice" manager, other feedback points to potential inconsistencies in in-person service. One detailed account described a frustrating attempt to make a reservation in person, where an employee directed the customer to use the online booking system despite the office being unbusy. This highlights a crucial point for users: while the online systems offer convenience, local users who prefer to discuss vehicle options, pricing, and potential discounts in person should feel empowered to seek that high-touch customer service which the Enterprise brand generally promotes. It is always best practice to ensure clear communication and confirmation of expectations, whether reserving online or over the phone, to guarantee a smooth pickup.
The Enterprise Rent-A-Car branch is ideally situated on Yucaipa Boulevard, a primary road for the city, offering easy access for residents of Yucaipa, nearby communities, and those traveling off the I-10 freeway. This location serves as a key local hub for vehicle replacement rentals following accidents, as well as for general travel needs throughout the San Bernardino County area.
The precise contact and location information is as follows:
Address: 33081 Yucaipa Blvd, Yucaipa, CA 92399, USA
The standard business hours are typically Monday through Friday from 8:00 AM to 6:00 PM, with limited operating hours on Saturday (often 9:00 AM to 2:00 PM), and the branch is generally closed on Sunday. It is highly recommended that customers verify these times when arranging their vehicle pickup or drop-off.
The branch’s focus on accessibility is a major benefit for the local community:
- A dedicated Wheelchair accessible entrance ensures that entry to and exit from the office is seamless for all patrons.
- Wheelchair accessible parking lot spaces are clearly marked and available, providing convenient parking close to the entrance for guests with mobility needs.
This Yucaipa branch functions as a comprehensive local transportation solution, providing a fleet and service array that extends beyond standard car rental to specialized group and cargo transport.
- Diverse Vehicle Fleet: Offers a wide selection of vehicles, typically including economy cars (e.g., Mitsubishi Mirage), midsize sedans (e.g., Toyota Corolla), full-size sedans (e.g., Chevrolet Malibu), SUVs, and minivans.
- Van Rental Agency Services: Specializes in van rentals, including both passenger minivans (7- and 8-seaters) and larger passenger vans (12- and 15-seaters), which are ideal for large family events, sports teams, or organizational travel.
- Insurance Replacement Rentals: Provides streamlined rental services for customers whose personal vehicles are undergoing repair following an accident, often working directly with insurance providers.
- Active Military Discounts: Offers special rental rates and benefits to active-duty military personnel, veterans, and eligible government employees for both business and leisure travel.
- Flexible Payment Options: Accepts major Credit Cards and Debit Cards for payment, and features the modern convenience of NFC Mobile Payments for quick and secure transactions.
- After-Hours Drop-off: For convenience outside of normal business hours, the branch typically provides a secured key drop box for after-hours returns.
The key features of the Enterprise Yucaipa branch underscore its dedication to the community and its commitment to providing a flexible, inclusive rental experience.
- Identifies as Women-Owned: Operating under a distinct identity as a women-owned business, the branch provides a unique local focus and commitment to business diversity within the Yucaipa community.
- Comprehensive Accessibility: Features both a wheelchair accessible entrance and parking, reflecting a commitment to accommodating all customers with inclusive facility design.
- Military and Government Savings: Honors and supports the military community by offering active military discounts and contracted government rates, providing necessary savings to those who serve.
- Specialized Van Fleet: The status as a dedicated van rental agency ensures a reliable selection of larger capacity passenger and cargo vans, which is perfect for moving or group transport needs in the Inland Empire.
- Modern and Secure Payment: The acceptance of NFC mobile payments facilitates a quick and secure checkout process, minimizing time spent at the counter.
- Commitment to Vehicle Matching: The staff has received positive feedback for efforts to match customers with a similar type of vehicle to their own, promoting driver comfort and ease of transition.
To secure a reservation, inquire about specific van availability, or discuss a replacement rental, you can contact the Yucaipa branch directly using the details below:
Address: 33081 Yucaipa Blvd, Yucaipa, CA 92399, USA
Phone: (909) 797-4995
For a California user in the Yucaipa region, this Enterprise Rent-A-Car branch on Yucaipa Boulevard offers a unique and advantageous combination of features that make it a compelling choice. Foremost among these is the branch's distinctive identity as a women-owned enterprise, bringing a local entrepreneurial spirit to a global brand. This local touch, combined with the company's established reputation, can be reassuring to customers seeking quality service.
The comprehensive vehicle offerings are a major draw. Specifically, its designation as a dedicated van rental agency ensures that those needing high-capacity passenger vans or large cargo transport options—whether for a move to a nearby mountain community or a group trip across Southern California—have a reliable local source. Coupled with the practical benefit of active military discounts and a fully accessible facility (both entrance and parking), the branch demonstrates a strong dedication to serving a broad segment of the community.
While the experience of in-person assistance can occasionally be inconsistent, the positive reviews that highlight helpful managers and seamless vehicle matching indicate that the core level of customer care is present. By utilizing the convenient phone or online booking systems for the initial reservation, and then confirming details with the staff, customers can best leverage the many specialized benefits this women-owned Yucaipa Enterprise location provides. For users who value community support, accessibility, and a dedicated van fleet, this local branch is a premier rental option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
33081 Yucaipa Blvd, Yucaipa, CA 92399, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I received excellent service from the rental place. They were able to match me with the same kind of car I had so it was easy for me to drive. The manager was very nice. Would rent from them again.
July 02 · Kezzie FenderOn the afternoon of July 3, 2025, about 2:30 p.m., I entered the office of the Yucaipa Enterprise Rent A Car location to make a reservation for a rental car for Monday - Friday. There were no other customers in the business, the associate at the counter was not on the phone, not at the computer; basically not busy. I explained to him I wanted to make a reservation for next week. He looked right at me and asked, "Do you have access to the internet?" I replied, "I have to go on line? I am here to make the reservation." He told me to do the reservation on line. My intention was to ask questions about options for type of vehicles available, pricing, and discount/promotions available, and to have a piece of paper in hand as a confirmation the rental will be ready Monday morning. But the associate, Vince, did not want to assist me, the customer. He directed me to make the reservation on line. My thought is, that is YOUR job. I want to ask questions and be offered options that will best assist me, the customer.The entire Enterprise web site boasts customer service, and we are here to make it a seamless process to rent a car. Per the web site....What's the Enterprise way? Taking care of our customers, our communities, our employees, and our environment. Vince needs to be educated on the Enterprise way. His way is to have the customer take care of themselves, the community is a burden to me, and "whatever" about the environment. I worked in customer service for 30 years, with the final 7 years as a supervisor of a team. If one of my team members treated a customer in the same fashion as Vince treated me, extensive training and correction will/would take place. I am just one person, one voice. How many other customers have been treated as an inconvenience by Vince? How many customers have left the Yucaipa location feeling as if they were an inconvenience/burden to the employee who is there to help... do a job. If the employee does not want to help customers, then the employee should look for a change in career paths.On this date, at this time, Vince was the face and spokesperson for Enterprise Rental Car. Enterprise Rental Car failed miserably in customer service and lost a customer. Additionally, I will share my experience and the failure of Vince with family, friends, neighbors and co-workers to warn them of the deplorable treatment and lack of respect shown to customers by Enterprise Rent A Car. 100% failure.
July 03 · A FrancoTwo days in a row, they set reservations nobody seems to have real life access to inventory their system is flawed. You try to call the local branch, and it takes you to a call center. They set a reservation for a car they don't even have this location has been sold out of cars for 2 days in a row I don't even know why they have employees there if your whole job is to rent vehicles, but you have no vehicles to rent what's the point and if your call center, doesn't have access to current inventory.What's the point
August 14 · Mxdad Cw420951What's the point in even operating during business hours if you don't have any cars enterprise is flawed they should have real time inventory on there website for each location
August 13 · Best BuyerFast professional courtious and very welcoming and efficient no doubt I will return to rent a car from enterprise thank you very much for your services 👍
August 26 · Juan Zepeda Jr.
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