Hertz Car Rental - San Bernardino - San Bernardino International Airport (SBD)

- 105 N Leland Norton Way #5, San Bernardino, CA 92408

For travelers arriving in California's Inland Empire, securing reliable ground transportation is the first step toward exploring the region's vast opportunities. The Hertz Car Rental - San Bernardino - San Bernardino International Airport (SBD) location provides a key service for both air travelers and local residents needing quality vehicle hire. As one of the world's most recognized car rental brands, Hertz offers a diverse fleet and established customer programs right at the increasingly active San Bernardino International Airport.

Renting a car from this SBD location allows users to immediately access the freeways and explore the diverse landscapes of Southern California, from the nearby San Bernardino Mountains to the bustling metropolitan areas. The presence of a major rental provider directly at the airport terminal streamlines the entire travel process, making it an efficient choice for those whose itinerary brings them through the SBD gateway.

However, potential customers should note that the quality of service can vary, as suggested by local customer experiences. While one customer had a very positive outcome—noting the "great" service from the staff member who secured an upgrade and a lower overall price despite an initial booking error—another reported a negative encounter regarding the "Manager's Special" promotion. This feedback highlighted a perceived issue with upselling, rudeness, and a lack of customer focus. As with any service provider, it is always recommended to confirm all booking details, including the exact vehicle class and associated costs, when picking up your rental car in California. The staff's helpfulness, as noted in the positive review, suggests that a professional and beneficial rental experience is certainly achievable at this location.

The Hertz Car Rental branch is situated directly on the grounds of the San Bernardino International Airport (SBD), ensuring maximum convenience for arriving passengers. The address is: 105 N Leland Norton Way #5, San Bernardino, CA 92408, USA.

A significant advantage of this location is its high degree of physical accessibility relative to the main passenger terminal. The rental car facilities at SBD are immediately to the right of the terminal, eliminating the need for a separate shuttle bus service often required at larger airports. This short, seamless walk from baggage claim to the rental counter makes for a highly efficient pickup process.

Accessibility extends beyond the terminal layout. As part of a major national brand, this Hertz location typically adheres to corporate standards for disabled services, which may include:

• Providing vehicles equipped with hand controls (with advance notice, typically 8 to 24 hours).
• Offering steering wheel spinner knobs upon request.
• Designated accessible parking areas at the car return location.

One point for travelers to consider is the limited operating schedule. Publicly available information suggests the hours of operation at SBD are highly reduced and can be variable, with one source indicating hours such as Daily, 10:30 AM to 2:30 PM, and others showing various short windows on different days. This means that travelers arriving on flights outside of these specific, brief operating windows may need to arrange their arrival/departure times or confirm if special arrangements are possible, as the "terrible" hours are a frequently noted concern for this specific airport branch. It is essential for all customers to verify the exact operating hours for their scheduled pickup and return dates by contacting the branch directly.

The Hertz SBD location offers a comprehensive range of car rental services typical of a major airport operation, designed to meet the diverse needs of travelers in the Southern California region:

• Vehicle Rental by Class: Offering a variety of vehicles including Compact cars (like the popular Ford Focus), Sedans, Minivans (often requested for family travel), Standard and Large SUVs (ideal for California road trips), and occasionally specialty vehicles like convertibles and luxury models.
• One-Way Rentals: The ability to pick up a vehicle at SBD and return it to another Hertz location, which is crucial for travelers whose itinerary involves driving from the Inland Empire to other major California cities like Los Angeles, San Diego, or San Francisco.
• Add-on Equipment Rental: Availability of necessary items for California travel, such as GPS navigation systems and child safety seats (infant, toddler, or booster seats), which must be installed by the renter.
• Fuel Service Options: Providing choices for refueling, including the Fuel Purchase Option (prepaying for fuel at a competitive price and returning the car empty), or opting for Hertz to refuel the vehicle after return (Fuel and Service Charge).
• Hertz Gold Plus Rewards Program: Services tailored to loyalty members, which may include expedited check-out, selecting an upgraded vehicle with Gold Choice®, and mobile alerts to streamline the pickup process.
• Corporate and Leisure Rentals: Services catering to both business travelers flying into SBD for meetings in the Inland Empire and tourists beginning their Southern California vacation.

Hertz at San Bernardino International Airport stands out to local users and travelers for several distinct advantages:

• Terminal-Adjacent Location: The single most convenient feature is the rental counter's location immediately adjacent to the terminal, eliminating the need for time-consuming shuttle transfers, which significantly speeds up the on-site process.
• Expansive Fleet Access: Customers have access to Hertz’s global fleet inventory, meaning a wide selection of vehicles—from the fuel-efficient Ford Focus to larger family-sized SUVs—are available for reservation.
• Dedicated Service Focus: Despite the limited hours, the positive feedback points to instances of a high level of customer service, including staff members who are willing and able to resolve booking issues and offer beneficial upgrades, showcasing a commitment to customer satisfaction.
• Specialty Vehicle Rentals: The option to rent electric vehicles (EVs) for a more sustainable and potentially cost-efficient trip, aligning with California’s environmental focus and growing charging infrastructure.
• Manager's Special Availability: This promotional rate offers the cheapest daily price, though customers should understand that this option means accepting a car from a variety of classes based on availability and may require direct communication with the counter agent regarding specific needs.

To ensure the smoothest rental experience, especially given the limited operating hours, customers are strongly encouraged to contact the San Bernardino International Airport branch directly for current hours, booking assistance, and vehicle confirmation.

Address: 105 N Leland Norton Way #5, San Bernardino, CA 92408, USA

Phone: (909) 297-1605

Mobile Phone: +1 909-297-1605

For travelers landing at San Bernardino International Airport (SBD) or for residents in the Inland Empire seeking a rental from a major, trusted brand, the Hertz location is a highly recommended choice, primarily for its unparalleled convenience. The physical location right at the terminal is a major time-saver, allowing travelers to transition from flight to freeway in minutes—a huge advantage over off-airport options.

The availability of the Hertz Gold Plus Rewards program adds significant value, providing a mechanism for fast-tracking the pickup and return process, which is especially beneficial for frequent renters. Furthermore, the company’s ability to offer a diverse range of vehicles, including standard cars, SUVs, and Electric Vehicles (EVs), ensures that whether your California itinerary involves city driving, mountain excursions, or simply a reliable vehicle for a business trip, Hertz at SBD has an option to meet that need.

While the limited hours necessitate careful planning, and customer feedback on the "Manager's Special" advises transparency when choosing promotional rates, the core service of an on-airport, internationally recognized car rental company with flexible fleet options makes this branch an essential resource for reliable transportation across Southern California. By booking in advance and confirming all details, particularly concerning vehicle class and hours of operation, customers can leverage the convenience of the SBD location for a successful travel experience.

Hertz Car Rental - San Bernardino - San Bernardino International Airport (SBD)

105 N Leland Norton Way #5, San Bernardino, CA 92408, USA