MedCare Transport

- 1460 N Miller Dr, Colton, CA 92324

For residents across Southern California who require specialized transportation to access vital healthcare services, MedCare Transport is a highly trusted provider of Non-Emergency Medical Transportation (NEMT). This is not a traditional 'car rental' service for general travel; instead, it offers an essential, professional handicapped transportation service designed specifically for seniors, individuals with mobility challenges, and clients of Programs of All-Inclusive Care for the Elderly (PACE). Their core mission is rooted in a personal understanding of the difficulties families face in arranging safe, reliable, and dignified medical transport, striving to treat every patient with the same high level of respect and care as a family member.

Operating out of Colton, this California-based company is focused on delivering timely, door-through-door service for a variety of medical needs, including routine doctor appointments, dialysis, chemotherapy, hospital discharges, and transfers to long-term care facilities. The service is distinguished by its highly trained staff, which includes drivers who are certified in patient care (such as CPR), ensuring that clients are secure, comfortable, and well-supported throughout their journey. By prioritizing compassion, punctuality, and safety, MedCare Transport has established itself as an indispensable link between patients and their necessary healthcare, helping to prevent missed appointments and reducing the logistical burden on family members. They pride themselves on using vehicles properly equipped and set up to handle disabled and wheelchair-bound individuals, a key difference that customers often highlight compared to other providers.

MedCare Transport's headquarters is centrally located in the Inland Empire region of Southern California, making it strategically positioned to efficiently dispatch vehicles across a broad service area.

Address: 1460 N Miller Dr, Colton, CA 92324, USA

This Colton location allows for quick response times to clients in San Bernardino County and the surrounding communities. Although MedCare Transport is primarily a mobile service that comes to the client's location, their central base of operations is designed to uphold the highest standards of fleet management and accessibility.

The administrative and operations facility emphasizes accessibility, which aligns perfectly with their mission of serving individuals with mobility issues. The location is equipped with the following features:

• Wheelchair Accessible Entrance: Ensures that all visitors, whether patients or family members, can easily access the office facilities for scheduling or inquiries.
• Wheelchair Accessible Parking Lot: Dedicated parking that facilitates safe and easy vehicle transfers and access to the building.
• Restroom: A clean and available restroom facility is provided, acknowledging the needs of all clients and staff utilizing the premises.

Their service hours for dispatch are designed to accommodate the typical schedules of medical facilities and patient needs, with operations generally running Monday through Friday from 5:00 AM to 9:00 PM, and on weekends (Saturday and Sunday) from 7:00 AM to 7:00 PM. This extended scheduling ensures that most necessary medical appointments and transfers across Southern California can be reliably facilitated.

MedCare Transport specializes in four main categories of Non-Emergency Medical Transportation, providing a solution for nearly every mobility challenge. All services include professional, door-through-door assistance from trained staff.

• Wheelchair Transportation: Secure and comfortable transport in ADA-compliant vans equipped with lifts or ramps. This service is ideal for clients who are permanently or temporarily confined to a wheelchair for transport to appointments, therapy, and social programs like PACE centers.
• Gurney/Stretcher Transportation: Specialized service for clients who are bedridden or require stretcher-level care. These transfers are often necessary for hospital discharges, inter-facility transfers, or transport to and from long-distance appointments where a client cannot sit upright.
• Ambulatory Transportation: Safe and timely transport for clients who are able to walk but require minimal assistance or supervision. This door-through-door service ensures they get safely to medical visits and routine care appointments without the need for a wheelchair.
• Stair Chair Assist: A specialized service utilizing stair chairs to safely and securely move riders who need to navigate steps and stairs within their home or facility, ensuring the entire journey—from bedside to vehicle—is safe and supported.
• Transportation to PACE Centers: Dedicated service for participants in the Programs of All-Inclusive Care for the Elderly, ensuring reliable and scheduled transport to and from their centers.
• Inter-Facility and Long-Distance Transfers: Providing smooth, reliable transfers between hospitals, skilled nursing facilities, assisted living homes, and private residences, including transportation over longer distances across the state.

MedCare Transport distinguishes itself within the Southern California NEMT sector through a focus on compassion, safety, and operational excellence.

• Highly Trained and Compassionate Professionals: Drivers and staff are highly trained, CPR-certified, and experienced in patient care. They are frequently praised in customer reviews for treating clients with dignity, respect, and great care, going above and beyond simple driving duties.
• Safe and Modern ADA-Compliant Fleet: The vehicles are regularly and rigorously maintained, equipped with GPS tracking, real-time monitoring, and essential ADA-compliant features to ensure a secure, smooth, and comfortable ride.
• Unwavering Reliability and Punctuality: The company promises a high degree of reliability, with drivers known for their punctuality—often arriving early—to ensure patients are never late for critical medical appointments.
• Seamless Door-Through-Door Service: The staff’s commitment extends beyond the curb, providing full assistance from the client’s bedside or home entrance all the way through to the receiving facility’s door.
• Experience and Community Focus: With years of experience serving Southern California, the company is deeply invested in the community, with a personal mission sparked by the founders' own family challenges in securing dependable medical transport.
• Acceptance of Major Insurance Plans: To ensure affordability and accessibility, MedCare Transport works with many major insurance providers, including Medicare, and assists clients in verifying coverage for non-emergency transport.

MedCare Transport is available to assist families and facilities across Southern California with scheduling and inquiries regarding their non-emergency medical transport needs.

Address: 1460 N Miller Dr, Colton, CA 92324, USA

Toll-Free Phone: (888) 899-8901

Mobile Phone: +1 888-899-8901

The company maintains a 24-hour dispatch and communications department, staffed by professionals trained to handle all transportation requirements, ensuring transparent communication and timely assistance from the moment a ride is booked. They encourage calling their toll-free number for scheduling or general inquiries.

For California residents needing Non-Emergency Medical Transportation, choosing MedCare Transport is worthwhile because it offers a rare combination of clinical professionalism and genuine human compassion. The core value of the company—treating every patient like family—is a powerful differentiator, particularly in a service sector where patients are often vulnerable. Customer testimonials frequently praise the staff for their respect and great care, which addresses a common frustration with less specialized transportation companies whose vans and staff may not be adequately equipped or trained to handle disabled or wheelchair-bound individuals properly.

The investment in a diverse and comprehensive service portfolio, including wheelchair, gurney, and the specialized stair chair assist, ensures that MedCare Transport can accommodate nearly any mobility need, guaranteeing a complete door-through-door service that few can match. Furthermore, the commitment to safety is evident in their rigorous driver training, including CPR certification, and the use of a clean, well-maintained, and ADA-compliant fleet. For anyone in Southern California seeking reliable, safe, and deeply caring assistance for routine medical transport, long-distance transfers, or access to PACE programs, MedCare Transport provides the professional peace of mind and dignified service that is truly invaluable.

MedCare Transport

1460 N Miller Dr, Colton, CA 92324, USA