Hertz Car Rental - San Bernardino - Camino Real Introduce
For residents, businesses, and travelers in the Inland Empire, securing dependable transportation is crucial, whether it's for a weekend getaway, a local move, or temporary corporate travel. **Hertz Car Rental - San Bernardino - Camino Real** provides a globally recognized and reliable solution right in the heart of San Bernardino, CA. This neighborhood location combines the vast resources and quality fleet of one of the world's most established car rental agencies with dedicated, professional service focused on the local community. It is a key access point for renters seeking everything from a fuel-efficient sedan for daily commuting to a spacious van for a large project.
The agency operates as a full-service Car Rental Agency, ensuring customers can complete their entire rental transaction—from paperwork and vehicle selection to pickup and return—efficiently on-site. This location stands out by specifically catering to diverse needs, including offering specialized vehicles like **Cargo Van Rental** for moving, business logistics, or large hauls, a crucial service often sought after in the sprawling California region. Moreover, the local team is recognized for its commitment to exceptional customer care, as highlighted by multiple customer reviews praising staff members like Damion, Tony, and Maurice for going above and beyond to ensure a smooth and easy rental process. This emphasis on personalized, excellent service makes a world of difference for local users who expect prompt and hassle-free transactions.
Crucially, this Hertz location ensures accessibility and support for key members of the community by offering **Active military discounts** and providing a facility designed for convenience. With wheelchair accessible features and acceptance of various modern payment methods, the Camino Real branch strives to make car rental as straightforward and accommodating as possible for all users in the San Bernardino area.
Location and Accessibility
The Hertz Car Rental branch is situated at a highly accessible location in San Bernardino, making it a convenient choice for both local pickup and easy connection to major thoroughfares in the Inland Empire. The facility has been designed with customer convenience in mind, offering multiple accessibility features.
- San Bernardino Address: The agency is located at 1352 Camino Real Suite 100, San Bernardino, CA 92408, USA. This placement in a commercial area makes it simple to locate and access.
- Major Road Access: The Camino Real location offers excellent connectivity to primary routes, including Interstate 215 (I-215) and California State Route 210 (CA-210). This is essential for renters needing to travel quickly to Riverside, Los Angeles County, or the mountain and desert communities.
- Wheelchair Accessibility: The premises feature a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, ensuring that all customers, including those with mobility concerns, can navigate the facility comfortably and safely.
- On-site Parking: Customers benefit from **On-site parking** for their personal vehicles while they are renting a Hertz car, adding a layer of security and convenience to the pickup process.
- Dedicated Onsite Services: All rental, pickup, and drop-off procedures are handled directly at the 1352 Camino Real address, promoting clear, direct communication and efficient transaction times.
Services Offered
As part of a major international brand, this San Bernardino Hertz location offers a comprehensive range of rental services tailored to meet various transportation needs, from personal travel to commercial logistics.
- Diverse Vehicle Fleet Rentals: The agency provides a broad selection of vehicles, typically including compact cars, mid-size sedans (like the Chevrolet Malibu and Ford Focus mentioned in local data), SUVs (such as the Chevrolet Equinox and Nissan Rogue), and specialized vehicles.
- Cargo Van Rental: A specific, highly valuable service offered is the rental of **Cargo Vans**, ideal for local businesses, residential moves, hauling supplies, or transporting equipment across the Inland Empire.
- Commercial Van and Truck Rentals: Beyond standard passenger cars, the location supports commercial and utility needs, including different sizes of vans and potentially pickup trucks, essential for business operations in the region.
- Short-Term and Long-Term Rentals: Offering flexible rental periods, from a single day to extended weekly or monthly rentals, accommodating both vacationers and those needing a vehicle while theirs is in the shop (insurance replacement rentals).
- Multiple Payment Options: The agency accepts a variety of modern payment methods, including **Credit cards**, **Debit cards**, and **NFC mobile payments**, providing convenience and flexibility for local customers.
- Onsite Services: All core rental functions, including vehicle check-out, return, and customer support, are handled by the professional staff directly at the office location.
Features / Highlights
The Hertz Camino Real branch is distinguished by its commitment to special services and customer-friendly features that enhance the overall rental experience for the San Bernardino community.
- **Active Military Discounts:** A significant highlight is the availability of **Active military discounts**. This program offers valuable savings for U.S. government and military personnel, reflecting the agency’s commitment to supporting those who serve.
- **Accessibility Features:** The inclusion of a **Wheelchair accessible entrance** and **parking lot** ensures that the location is inclusive and welcoming to all members of the community, prioritizing ease of access.
- **Highly Praised Customer Service:** Local reviews frequently highlight the excellent service provided by staff members like Maurice, Damion, and Tony, demonstrating a team that is willing to “go above and beyond” to assist customers with smooth pick-up and drop-off and flexible extensions.
- **Modern Payment Flexibility:** Accepting **NFC mobile payments**, alongside credit and debit cards, streamlines the payment process, catering to customers who prefer fast, contactless transactions.
- **Reputation for Vehicle Reliability:** As a Hertz location, renters can expect a well-maintained, high-quality fleet, with many vehicles being late-model, which translates to peace of mind on California's major roadways.
Contact Information
To inquire about specific vehicle availability, rental rates, to book a reservation, or for any support during a rental, the Hertz Car Rental - San Bernardino - Camino Real location can be reached at the following contact points:
- Address: 1352 Camino Real Suite 100, San Bernardino, CA 92408, USA
- Phone: (909) 381-8152
- Mobile Phone: +1 909-381-8152
What is Worth Choosing
For users in the California region, particularly within the Inland Empire, choosing the **Hertz Car Rental - San Bernardino - Camino Real** location is an excellent decision that balances the security of a global brand with the dedicated service of a neighborhood branch. What truly makes this location worth choosing is the combination of its tangible features and its commitment to customer satisfaction. The presence of a variety of vehicles, including specialized **Cargo Van Rental** options, means that whether your need is a simple sedan for a trip to Los Angeles or a commercial vehicle for a move, the solution is available right here on Camino Real.
The documented commitment to accessibility, with a **Wheelchair accessible entrance** and parking, is a vital consideration for a modern service provider, ensuring that the needs of all community members are met. Furthermore, the explicit offer of **Active military discounts** is a significant value-add for the large population of military families and veterans in Southern California, providing a tangible benefit and an easy way for them to save on essential rental costs.
However, the single most compelling reason to choose this branch, as repeatedly confirmed by customer testimonials, is the quality of the on-site staff. Positive reviews specifically mention employees going "above and beyond" to provide excellent customer service, making the pick-up and drop-off processes "super easy." This personalized interaction—where the staff takes the time to ensure the rental goes smoothly, from the initial booking to any necessary extensions—transforms the rental from a simple transaction into a positive experience. When you need reliable transportation in San Bernardino, the professional, friendly, and accommodating team at 1352 Camino Real provides the reliability of Hertz with the warm, efficient touch of a truly local service provider.
Hertz Car Rental - San Bernardino - Camino Real Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - San Bernardino - Camino Real Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Hertz Car Rental - San Bernardino - Camino Real Photos










Hertz Car Rental - San Bernardino - Camino Real Location
Hertz Car Rental - San Bernardino - Camino Real
1352 Camino Real Suite 100, San Bernardino, CA 92408, USA
Hertz Car Rental - San Bernardino - Camino Real Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a Chevy Brightdome van for only $33 a day and was able to extend the rental with the excellent service from Maurice. The process for pick up and drop off was super easy. Will use again.
October 17 · West PhelpsI had a very good experience at this Hertz location. Damion went above and beyond to help me out. He made sure everything ran smoothly and I appreciate all that he did. I was also helped by Tony , great customer service from both of them. If I ever need another rental in the future I will definitely be back.
October 20 · G CReading all the different comments here for the first time makes me realize I should always check the reviews first. HORRIBLE customer service, from the moment I walked in the door. I was in line, and the manager made it a point to let me know i had to wait after everyone else was taken care of. "Well, duh," I thought. I had a "wild-card rental". What that means is, they can unload the biggest most useless vehicle onto you, and you can't do anything about that, unless of course you agree to pay twice as much for a smaller car. Bait-and-Switch is alive and well here. I was assigned a Dodge Ram truck which gets 12 miles to the gallon. The manager insisted that I was lucky that I didn't get the panel van instead. I couldn't cancel the rental, since the pickup time had by then already passed. I have left a complaint with the Better Business Bureau, but since this office is not an accredited member (no surprise) all i can do is try to warn others like you reading this.Avoid the nightmare: don't rent a wild-card car, and don't rent from this San Bernardino office.
September 29 · Bill CampaThere were a few hiccups during my first visit to pick up the rental, but they went out of their way to provide a very good service when I was dropping it off. They also gave me a ride back to the location of my car. Great job, Maurice Polk and his crew team members!
May 09 · Natalia GolicovaThis Hertz location is terrible. Hertz is a great brand, just go to any other location.Slow, unprofessional. If you have any issues they do not seem to care about fixing the situation.I rent vehicles frequently for work and have been to this location manys times. Some days are good and others are a nightmare.Do not get the managers special! They will give you completely inadequate vehicles. Today they tried to get me into an EV cargo van when all I needed was a car for one person to drive a few thousand miles for work over a couple of week, maybe more. The only solution was to spend hundreds additional on another vehicle more on another vehicle as there was nothing else approved on the managers list. I was left with option but to cancel. No effort was made to call a manger or supervisor to come up with a solution They could not cancel or refund my payment. I had to call the Hertz call enter to have this sorted out. NOT a way to treat Hertz Gold Members!My solution was to call another local rental company who picked me up from Hertz. My one week rental was likely to be extended to be three weeks. Sorry Hertz you lost what was going to end up being a multi-week rental and a loyal customer.
September 22 · Darrell Calvillo
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