Enterprise Rent-A-Car

- 51 Kendall Point Dr, Oswego, IL 60543

For residents across Oswego and the wider Kendall County area of Illinois, having access to reliable, local car and van rental services is a necessity for navigating busy family lives, managing business trips, or handling unexpected vehicle maintenance needs. The Enterprise Rent-A-Car location at 51 Kendall Point Dr in Oswego serves as a premier neighborhood branch, offering the trusted quality and broad fleet selection that the brand is known for, right in your local community.

This specific location stands out not only for its extensive service offerings but also for its commitment to inclusive business practices, notably identifying as a women-owned business. This highlights a dedication to local empowerment and diverse representation within the service industry across the Illinois suburbs. With a reputation for high-quality customer service, the Oswego branch aims to make the rental process as fast, clear, and stress-free as possible, ensuring residents can quickly get on the road with a vehicle that perfectly suits their immediate needs.

In the context of Illinois driving, where travel across the Chicagoland tollways is common, understanding all aspects of the rental agreement—especially policies regarding tolls and vehicle availability—is critical for a seamless experience. This detailed overview will cover everything you need to know about the Oswego location, from its accessibility and diverse fleet to its financial flexibility and special features.

The Enterprise Rent-A-Car office is conveniently situated on Kendall Point Drive in Oswego, placing it in a central and easily accessible area for residents of Oswego, Montgomery, Yorkville, and other nearby Illinois towns. Its location minimizes the need for extensive travel to larger hubs like Aurora or Naperville just to secure a rental vehicle.

• Address: 51 Kendall Point Dr, Oswego, IL 60543, USA

The typical operating hours for this neighborhood branch are structured to accommodate local business schedules:

• Monday – Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 12:00 PM (Noon)
• Sunday: Closed

As weekend rental needs are common, the limited Saturday hours emphasize the importance of early planning for pick-ups. For renters who may need to return a vehicle outside of these hours, the location typically offers an After Hours Return service, which involves parking the vehicle on-site and placing the keys in a designated drop box. Customers should be aware that they remain responsible for the vehicle until an employee inspects it the next business day.

A critical feature of this facility is its commitment to serving all community members through physical accessibility features, including:

• Wheelchair accessible entrance: Ensuring easy entry and exit from the rental office.
• Wheelchair accessible parking lot: Providing convenient, designated parking for customers with mobility needs.
• On-site parking: Making the process of dropping off your personal vehicle and picking up your rental smooth and simple.

As a full-service car and van rental agency, the Oswego Enterprise branch provides a wide array of vehicle classes and complementary services designed to meet virtually any transportation requirement.

• Diverse Vehicle Fleet: The inventory is extensive and covers all primary rental categories:
  • Economy to Full-Size Cars: Ideal for fuel-efficient commuting or quick local travel.
  • SUVs and Crossovers: Popular options for Illinois families, offering space for luggage, passengers, and comfortable driving in various weather conditions.
  • Minivans and Passenger Vans: Essential for large groups or family vacations, including 12 and 15-passenger van options (subject to specific rental requirements).
  • Pickup Trucks and Cargo Vans: Addressing local needs for hauling, moving, or small business transport.
  • Luxury and Premium Sedans/SUVs: Available for business travel or special occasions requiring a higher-end experience.
• Van Rental Agency Service: The branch is also designated as a van rental agency, emphasizing its specialization in providing larger vehicles for groups and cargo.
• Flexible Payment Options: Enterprise accepts a wide range of payment methods, which is a major advantage for many local users:
  • Credit Cards (Preferred method for most vehicle classes).
  • Debit Cards (Accepted for certain vehicle classes, typically Economy through Full Size cars, cargo/minivans, and small/standard SUVs. Specific documentation and qualifications, like a credit check, are required).
  • NFC Mobile Payments (Such as Apple Pay or Google Pay, offering a modern, contactless payment solution).
• Roadside Assistance and Protection Products: Customers can purchase optional protection products, including Damage Waiver (DW), to reduce or waive financial responsibility for damage to the rental vehicle. Standard corporate-backed roadside assistance is available throughout the rental term.

The Oswego Enterprise location leverages its corporate strengths while offering unique local distinctions that make it an attractive choice for Illinois residents.

• Identifies as Women-Owned: This designation reflects the business's structure and ownership, promoting diversity and often leading to strong community relationships and customer-focused management.
• Active Military Discounts: A valuable financial incentive for members of the armed forces and their families, offering significant savings as a thank you for their service.
• TollPass Service: For travel on Illinois' extensive tollway system, Enterprise provides the optional TollPass Service. This service automatically covers tolls electronically, charging a daily convenience fee (typically around $4.95 per usage day, up to a rental period maximum, plus the cost of the tolls). This is a convenient alternative to using your own I-Pass or paying cash.
• Emphasis on Customer Service: Despite scattered customer complaints, the corporate focus of Enterprise is built on personalized customer service, which many local users credit for fast processing times and knowledgeable, helpful associates.
• Neighborhood Convenience: Unlike airport locations, this branch offers a relaxed environment with on-site parking, providing a fast, stress-free pick-up and drop-off process that is essential for local renters.

A crucial point of awareness, particularly for the Oswego location, involves the toll billing process. Customer reports indicate that issues can sometimes arise with the TollPass system, including being incorrectly charged for tolls incurred by previous renters or tolls for routes not taken. Enterprise encourages customers to use the internal appeal form to dispute such charges. Renters are advised to be meticulous, check their bill, and consider registering their personal I-Pass device with the rental vehicle (following I-Pass requirements) as an alternative to the TollPass system to maintain control over their toll usage and billing.

To make a reservation, confirm availability of a specific vehicle class, or inquire about rental policy specifics before your pick-up, you can use the following details:

• Address: 51 Kendall Point Dr, Oswego, IL 60543, USA
• Phone (Local): (630) 499-7100
• Phone (Mobile/International Format): +1 630-499-7100

Enterprise Rent-A-Car in Oswego is particularly worth choosing for Illinois residents who value a combination of a diverse fleet, payment flexibility, and strong local presence. The ability to rent everything from a fuel-efficient economy car to a 15-passenger van, coupled with the acceptance of debit cards and NFC mobile payments, makes their services highly accessible to the broader community. The identification as a women-owned business and the provision of Active Military Discounts further bolster its appeal as a community-focused provider.

The key to a successful rental from this branch lies in proactive planning and attention to detail. Because of the common complexities related to toll fees in the Chicago metropolitan area, renters should either confirm the proper functionality of their personal I-Pass in the rental car or ensure they fully understand and consent to the terms of the Enterprise TollPass Service before driving. By double-checking the vehicle's condition and ensuring all aspects of the contract—including toll enrollment—are clear upon pick-up, local Illinois customers can confidently utilize this conveniently located agency for all their personal and business transportation needs.

Enterprise Rent-A-Car

51 Kendall Point Dr, Oswego, IL 60543, USA