Enterprise Rent-A-Car

- 9018 Centreville Rd, Manassas, VA 20110

For residents and visitors in the Northern Virginia area, particularly around Prince William County, Enterprise Rent-A-Car stands out as a familiar and highly accessible option for temporary transportation. The Manassas branch located on Centreville Road provides a vital local resource, offering not just standard car rentals for everyday use, but also specialized van rentals to support larger group transport or moving needs. Recognized as a national leader in customer service and neighborhood locations, Enterprise aims to be the go-to provider whether your personal vehicle is in the shop, you’re planning a family road trip, or you require a spacious van for group travel.

A notable highlight of this particular Manassas branch is its identity as a women-owned business, bringing a distinct element of local entrepreneurship and community pride to its operations. Furthermore, the company proudly supports the significant military community in Virginia by offering generous discounts. This article is designed to give local Virginia users a detailed, factual overview of the services, accessibility, and unique features of the Enterprise Rent-A-Car branch at 9018 Centreville Road, blending its positive attributes with a transparent acknowledgement of reported customer experiences.

Location and Accessibility

The Enterprise Rent-A-Car location in Manassas is conveniently positioned on Centreville Road (Route 28), one of the major thoroughfares in the area. This prime placement ensures easy access for customers coming from Manassas, Centreville, and surrounding Prince William County locales. Its strategic, non-airport location is optimized for neighborhood and local replacement rentals, often servicing customers whose cars are undergoing maintenance or repair.

The official street address is:

• 9018 Centreville Rd, Manassas, VA 20110, USA

The branch maintains practical operating hours tailored for the local community, generally running from 7:30 AM to 6:00 PM on weekdays and 9:00 AM to 12:00 PM on both Saturdays and Sundays. These weekend hours, even if limited, provide a crucial service that not all local branches offer. Customers planning pick-ups or returns should always consult the exact, current schedule to ensure staff are available.

Commitment to accessibility is a key feature, ensuring a comfortable experience for all patrons:

• Wheelchair accessible entrance provides barrier-free access to the office.
• Wheelchair accessible parking lot is available for close, convenient, and safe parking for individuals with mobility needs.

Services Offered

This Enterprise branch specializes in providing a comprehensive range of short-term transportation solutions, going beyond just standard sedans.

• Car Rental Agency Services: Offering rentals across all standard vehicle classes, from fuel-efficient economy and compact cars suitable for navigating Northern Virginia traffic to full-size sedans and SUVs for family comfort.
• Van Rental Agency Services: A key differentiation of this location is its dedicated provision of passenger vans (including 7, 8, 12, and 15-passenger options) and cargo vans, making it a valuable resource for local businesses, churches, school groups, and families planning major moves or events.
• Payment Flexibility: The Manassas branch accepts multiple modern payment options for the convenience of its customers:
  • Major credit cards are accepted for rental charges and security deposits.
  • Debit cards are accepted, though restrictions may apply, and deposits are typically required.
  • NFC mobile payments are accepted for seamless, contactless transactions.
• After-Hours Drop-off: The option for after-hours vehicle returns is available, with customers generally required to lock the vehicle and place keys in a designated drop box. Customers should be aware they are responsible for the vehicle until staff checks it in during the next business day.

Features / Highlights

The local identity and corporate commitment of this Enterprise branch offer several key features beneficial to the Virginia customer base.

• Identifies as Women-Owned: Operating as a women-owned business, this branch represents a commitment to local economic diversity and community leadership, which may appeal to local customers prioritizing support for such enterprises.
• Active Military Discounts: In recognition of the large military presence in Virginia, Enterprise offers special savings. This includes a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel. Furthermore, USAA members often receive additional benefits like waived young driver fees (for ages 21-24) and complimentary liability insurance coverage.
• Wide Range of Vehicle Types: Unlike smaller agencies, this location’s capacity as both a Car and Van Rental Agency means customers have access to a broader, more specialized fleet, particularly crucial for group travel and commercial needs.
• Commitment to Customer Service: While individual experiences vary, Enterprise is a company built on neighborhood service. Many reviews commend the staff for making the rental process easy and smooth, highlighting a common, positive experience with the friendly nature of the branch’s employees.

Contact Information

For up-to-the-minute vehicle availability, specific rental requirements, or to inquire about a reservation, using the direct contact information is the most reliable method.

• Address: 9018 Centreville Rd, Manassas, VA 20110, USA
• Phone: (703) 330-9696
• Mobile Phone: +1 703-330-9696

What is Worth Choosing

For Virginia residents, the Enterprise Rent-A-Car on Centreville Road is a compelling choice, particularly for two main reasons: its specialized fleet and its commitment to specific customer groups.

The unique offering of being a full-service Car and Van Rental Agency is incredibly valuable. Local families, organizations, or businesses needing a 12- or 15-passenger van for an event or a spacious cargo van for hauling will find this location more suitable than many competitors who only carry standard passenger vehicles.

Furthermore, the explicit Active Military Discounts and USAA benefits make this branch a financially smart decision for the military community stationed across Northern Virginia. The combination of discounted rates, potential insurance waivers, and the waiving of young driver fees for qualified individuals provides a package of savings that directly benefits those who serve.

However, potential customers must exercise diligence regarding billing. While many customers report excellent, smooth transactions, some negative feedback mentions recurring issues with overcharging and difficulties in securing promised manager follow-up for billing adjustments. Therefore, customers are strongly advised to meticulously review their rental agreement terms, including the precise 24-hour rental day definition, and to verify their final charges upon return before leaving the counter. If a dispute arises, using Enterprise’s official billing support channels, or submitting a request via their online support team for “Prior Rental Billing Issues,” may be necessary if a resolution is not immediately achieved at the local branch level. By combining the strong benefits of the specialized fleet and military savings with careful attention to billing details, this Enterprise location can be a highly effective and reliable resource for the Manassas community.

Enterprise Rent-A-Car

9018 Centreville Rd, Manassas, VA 20110, USA