Enterprise Rent-A-Car Introduce
For residents and businesses in Washington County and the surrounding areas of Southwestern Pennsylvania, securing dependable transportation is essential, whether due to an unexpected vehicle repair, a business trip, or a family vacation. The Enterprise Rent-A-Car location at 110 Murtland Avenue in Washington, PA, serves as a key local resource, focusing specifically on the neighborhood rental market, often referred to as 'home city' rentals. This means the branch specializes in coordinating with insurance companies and local body shops to ensure Pennsylvania drivers have a replacement vehicle readily available when their personal car is out of commission.
As a part of the world’s largest rental car company, this Enterprise branch offers the security of a vast, well-maintained fleet, yet operates with a distinct local commitment. This agency proudly identifies as a women-owned business, demonstrating leadership and dedication right within the Washington community. Furthermore, the branch is dedicated to providing value to local patrons, including those who have served, by offering active military discounts.
The inventory at the Murtland Avenue location is designed for flexibility, catering to every need from a fuel-efficient compact car for a quick commute to Pittsburgh, to a spacious SUV for a drive through the Appalachian foothills, or a passenger van for group transport. While Enterprise is globally recognized for quality, it is the performance of the local team that truly defines the customer experience. As with any high-demand service, it is crucial for customers to communicate closely with the branch staff to ensure expectations—especially regarding reserved vehicle class—are fully met.
The Hertz Car Rental branch is perfectly situated to serve Washington, PA, and the adjacent communities like Canonsburg and Waynesburg. Its address places it on a major, high-traffic commercial avenue, ensuring excellent visibility and ease of access.
The location is:
110 Murtland Ave, Washington, PA 15301, USA
Murtland Avenue (part of US-19 and PA-136) is a vital commercial corridor, placing the branch conveniently close to local shopping centers, restaurants, and repair facilities. This ease of access, combined with Enterprise's core business model of serving the local market, makes vehicle pick-up straightforward for Washington County residents who are likely arriving via a drop-off from a friend or through Enterprise’s famed pick-up service. While customers must call the office directly to arrange the pick-up service and confirm distance limits, it remains a key local benefit.
The branch also prioritizes accessibility for all Pennsylvania customers. It features:
- Wheelchair Accessible Entrance: Ensures all patrons, regardless of mobility requirements, can enter the office space safely and conveniently to complete their rental process.
- Wheelchair Accessible Parking Lot: Dedicated, clearly marked parking spots are available close to the entrance for simplified access when picking up or dropping off a rental vehicle.
The Enterprise Rent-A-Car on Murtland Avenue provides a wide array of services designed to meet diverse local transportation demands.
- Complete Passenger Vehicle Fleet: Offers a full spectrum of cars, from the most economical compact and intermediate sedans for budget-conscious renters to full-size luxury vehicles and premium SUVs for enhanced comfort and style.
- Van Rental Agency Services: Specializes in providing solutions for larger groups or commercial needs, including 7-passenger minivans, 12- and 15-passenger vans, and various sizes of cargo vans, perfect for university students moving or local organizations planning group travel.
- Insurance and Replacement Rentals: Expert staff regularly coordinates with all major insurance carriers and local auto body shops to facilitate direct billing and rapid vehicle replacement, easing the burden on customers after an accident or vehicle breakdown.
- Flexible Rental Terms: Caters to both short-term needs (daily or weekend rentals) and long-term rentals (weekly or monthly) with customizable rates suitable for extended projects or vehicle replacements.
- Standard Protection Options: Provides various optional protection products at the counter, such as Damage Waiver (DW), which can protect the renter from financial liability for damage to the rental vehicle, subject to the terms of the agreement.
- Payment Flexibility: Accepts major Credit Cards, Debit Cards (subject to verification and deposit policies), and fast, modern NFC Mobile Payments for a streamlined transaction at the counter.
The unique attributes of the Washington, PA, branch enhance the value proposition for local renters.
- Women-Owned Local Business: This important designation highlights the branch's commitment to local ownership and provides customers an opportunity to support a minority-led business right in their community.
- Extended Weekend Hours: Unlike many neighborhood locations that close entirely on Sunday, this branch offers service on both Saturday and Sunday mornings (9:00 AM – 12:00 PM), providing critical flexibility for weekend travel or emergency replacement needs.
- Active Military Discounts: Recognizes and rewards the service of active military personnel and veterans with special pricing and benefits, a significant feature for members of the armed forces residing in Pennsylvania.
- Commitment to Customer Support: Despite occasional inventory challenges (as noted in some feedback), the team's capacity for delivering highly personal and supportive service is a highlight, exemplified by staff members who go above and beyond to ease stressful situations for their customers.
- Total Accessibility: Full compliance with accessibility standards, including the dedicated entrance and parking, ensures a comfortable experience for all Washington County patrons.
For Washington County residents needing to reserve a vehicle, confirm availability, or arrange the pick-up service, it is highly recommended to contact the branch directly during operating hours.
Operating Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM
Note that this location does not offer after-hours return service; vehicles must be dropped off during business hours to ensure proper check-in.
Address:
110 Murtland Ave, Washington, PA 15301, USA
Phone:
(724) 225-0999
Mobile Phone:
+1 724-225-0999
Choosing the Enterprise Rent-A-Car on Murtland Avenue is a decision that balances the reliability of a national brand with unique, local benefits. The combination of extended daily hours, including crucial weekend morning availability on both Saturday and Sunday—a rare feature for neighborhood branches—provides unparalleled scheduling flexibility for Pennsylvania renters. This is particularly valuable for those with vehicle replacements needing weekend pick-up or drop-off coordination. The recognition as a women-owned business also provides an added layer of local appeal, connecting customers to community leadership.
However, the worth of choosing this branch must be viewed through the lens of its diverse customer feedback. The branch clearly excels when it comes to personal interaction; specific testimonials praise staff members like Leah C. for making a stressful situation manageable through kindness and humor. This individual commitment to customer well-being is a powerful reason to choose this location, especially during a traumatic event like an insurance claim.
Conversely, the severe negative feedback regarding the failure to honor a long-standing reservation for a necessary vehicle class highlights an area where inventory management may be challenged by high local demand. Therefore, the key to a successful experience at this, or any, high-demand neighborhood branch is proactive communication. While the company's intention is to honor reservations, Washington County customers making important reservations—especially for specific vehicle classes like Standard SUVs—should always call the branch two to three days prior to the pick-up date to re-confirm the availability of the exact class needed and to inquire about any potential substitutions. By utilizing the excellent staff, honoring the full operating hours, and communicating proactively, local users can confidently leverage the extensive fleet and unique benefits of the Enterprise Rent-A-Car on Murtland Avenue.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
110 Murtland Ave, Washington, PA 15301, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I have been meaning to leave this review for a few months now, life gets busy though 🤷🏻♀️I have however, held onto this card so I would eventually find the time to leave this review.I don’t have much to say about the company itself, we all know the cost of getting a rental - but the customer service I received from Leah C at the Washington, PA (Murtland) location eased the hassle a bit. She was an absolute delight and her sense of humor made a stressful experience feel less crazy for me and my family!We really appreciated your help, humor, and kindness, thank you!
September 17 · lauren fentonI made a reservation two months in advance for an important trip for a standard SUV only to show up, attempt to be given a compact SUV and then told, “well you made your reservation last week and we are really busy and we tried to call you two days ago” I made it clear that a compact SUV simply would not work hence why I made sure to make a reservation plenty in advance and their solution? To offer a different compact SUV to me. Then when I could not accept that I basically got a shoulder shrug and a “not our problem” from them. Regardless of whether they called TWO OR THREE DAYS before my two month standing reservation or not should not have mattered and the way enterprise screwed me over and cared less was really shocking to me. I’ve done business here many times before and was never treated like this. I’ve done business can assure one thing I will never do business here again and I will warn everyone that I can that your reservation doesn’t matter to enterprise, so don’t count on them when it’s of importance, perhaps try hertz given that there is one in our area now.
July 16 · Korinne MendicinoI got the Vehicle I wanted It was clean, but I took it home and checked all the fluids and tire pressure and detailed it! I don't expect that from any car rental company! But it was really clean when I picked it up and I do demand that! Had a rental once that my Wife couldn't even ride in because of the Cigarette smoke smell! A little smell we can stand but this was bad bad! The rental price was right, the Malibu performed flawlessly, it was like driving a slot car and we got a 36.9 average MPG! Everyone was professional and friendly, Nice Job Enterprise!!
June 24 · DouglasHCustomer service was great. They're friendly. They talk to you, they looked you in the eye and they gave you good customer service or quick and to the point and helpful.
August 18 · Lorraine torresEdit 09/25: Very disappointed in the loyalty to their clients. I had been a regular customer for well over 1.5 years, sometimes renting weekly, but due to their unwillingness to accommodate basic needs, they will no longer receive my business.If you have a personal vehicle, I do not recommend renting from this location, as there is no space to park it. The manager showed no concern for customer loyalty and would not allow me to leave my vehicle on-site because the parking lot is too small or he did not offer a solution. He told me I could park at a nearby hotel or pep boys at my own risk. I confirmed he did not have any type of permission from said business's for them to utilize parking spaces.While limited space may not be their fault, it is still their responsibility to work toward a solution rather than simply telling me there was nothing they could do. This is an issue the business should address, not one that should be passed on to the customers. I made it clear that I would take my business elsewhere — and I am. Thank you, Washington Enterprise, for making it clear how much you value long-term clients.Great team here at enterprise. They get you in and out with no problems and always friendly and diligent. Highly Recommend this location than an other rental car company in the area.
September 25 · Brandon Coffman
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