Avis Car Rental Introduce
When you need a reliable vehicle in the South Hills of Pittsburgh, whether it's for a weekend getaway across Pennsylvania, essential transportation while your personal car is in the shop, or a roomy van for a big move, Avis Car Rental in Castle Shannon, PA provides a convenient and trusted solution. For residents and visitors near the Pittsburgh area, this local branch offers the quality fleet and professional service expected from a global brand, combined with the personalized attention of a neighborhood location.
Choosing a rental agency shouldn't be a hassle. The Avis location on Library Road serves as a key local resource, making it easy for folks in Castle Shannon, Bethel Park, Mt. Lebanon, and surrounding communities to access quality rental cars and vans without having to travel all the way to the airport. This overview is designed to give you a clear, factual look at what the Castle Shannon Avis location offers, helping you make an informed decision for your transportation needs right here in Pennsylvania.
The Avis brand is globally recognized, but this particular branch operates as a vital link for local Pittsburghers who need dependable, short-term, or long-term vehicle access. They specialize as both a Car Rental Agency and a Van Rental Agency, ensuring a range of options for different needs—from a small sedan for navigating city streets to a large passenger van for a family trip. Read on to discover the specifics of the Castle Shannon location, its services, and the convenience it brings to our local Pennsylvania community.
The key to a smooth rental experience often starts with a convenient location. The Avis Car Rental branch is strategically situated in Castle Shannon, Pennsylvania, making it highly accessible for residents throughout the South Hills region and even those coming from closer Pittsburgh neighborhoods. You'll find the office at:
- Address: 3665 Library Rd, Castle Shannon, PA 15234, USA
This location is right off of Library Road (Route 88), a major thoroughfare that connects many communities south of Pittsburgh. General directions indicate the office is located about 1.8 miles off of Route 51, right next to the Grease Monkey and across from a Marathon Gas Station, making it easy to spot and pull into. Its proximity to local businesses makes it a comfortable alternative to busier, metropolitan rental hubs.
The accessibility of the facility itself is a priority for this branch, demonstrating a commitment to serving all members of the Pennsylvania community. The location provides:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The operating hours are structured to accommodate most common local needs, including weekend hours for flexible pickup and drop-off:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: 9:00 AM - 1:00 PM
Please note that hours, especially on holidays, are always subject to change, so it's always recommended to confirm your specific pick-up or drop-off time with the local branch directly.
As both a car and van rental agency, Avis in Castle Shannon offers a variety of services designed to meet different personal and business transportation requirements for local users. Whether you're heading out for a business trip, a family vacation, or need a replacement vehicle, you can expect a comprehensive range of offerings.
- Standard Car Rental: Featuring a wide range of vehicle classes, including compact, economy, mid-size, full-size, and luxury vehicles, perfect for any journey across Pennsylvania or beyond.
- SUV and Jeep Rentals: Ideal for trips requiring more space, comfort, or capability, especially when traveling through varying PA weather conditions or heading to mountain retreats.
- Van Rental: As a dedicated van rental agency, the location offers passenger vans (including 12- and 15-passenger options) and minivans, which are perfect for large family gatherings, group outings, or even small team transportation needs.
- Long-Term Car Rental: Options for those needing a vehicle for an extended period, which can be more cost-effective than continuous short-term rentals.
- One-Way Car Rental: The ability to pick up your vehicle in Castle Shannon and drop it off at another Avis location, offering flexibility for travel outside the immediate Pittsburgh area.
- Free Pick-up Service: Avis often provides a free pick-up service from certain nearby locations. It is highly recommended to call the branch directly to confirm availability, service radius, and to arrange this service.
Beyond the core vehicles and services, the Castle Shannon Avis location provides several features that enhance the rental experience for local Pennsylvania customers. These highlights focus on convenience, flexibility, and payment ease.
- Diverse Payment Options: To ensure a hassle-free checkout, the location accepts a variety of modern payment methods:
- Credit cards (Visa, MasterCard, etc.)
- Debit cards (acceptance policies apply and should be confirmed when booking)
- NFC mobile payments (Apple Pay, Google Pay, etc.)
- After-Hours Returns: For times when your rental return falls outside of the regular business hours, the branch offers after-hours return options. This feature is a major benefit for those with late-night arrival times or early morning commitments.
- Commitment to Accessibility: The provision of both a wheelchair-accessible entrance and parking lot reflects a focus on serving all members of the local community equally.
- Local Staff Expertise: Based on customer feedback, the staff at the location are known for being knowledgeable and for explaining car features in detail. This kind of local, hands-on service helps ensure you're comfortable and informed before driving off the lot.
- Direct Neighborhood Access: Unlike many large rental agencies that only operate at airports, this location provides a crucial service for local residents who need a rental without the added stress and cost of airport travel.
For making a reservation, confirming vehicle availability, or inquiring about specific policies, here is the essential contact information for the Avis Car Rental location in Castle Shannon, PA.
- Address: 3665 Library Rd, Castle Shannon, PA 15234, USA
- Phone: (412) 884-3160
- Mobile Phone: +1 412-884-3160
- General Directions Tip: Look for the office on Library Road, situated next to Grease Monkey and across from a Marathon Gas Station.
For residents and visitors in the greater Pittsburgh area, choosing the Avis Car Rental in Castle Shannon, PA, is a choice rooted in convenience, variety, and the backing of a major rental network. It's a key destination for anyone needing to rent a vehicle without the complexities often associated with airport locations.
First, the convenient, off-airport location on Library Road immediately saves you time and often avoids the premium pricing and logistics of airport rentals. It's a practical choice for everyday life in the South Hills, whether you need a temporary vehicle for a week while your car is repaired, or a reliable sedan for a last-minute road trip down I-76.
Second, the location's dual capacity as a Car and Van Rental Agency means you have a comprehensive fleet at your disposal. This versatility is crucial, as not all local agencies can offer everything from a compact car to a 15-passenger van, all in one place. Whether you're moving a small dorm room's worth of items, shuttling a large group to an event, or simply commuting, the right vehicle is available.
Finally, the combination of a trusted global brand and local, personal service provides a balanced experience. While one customer review highlighted a potential issue regarding clarification on late return fees and the final estimate—a reminder to always review all terms and confirmation details carefully—another customer specifically praised the staff for being knowledgable and offering detailed explanations of car features, coupled with a reasonable price. This duality suggests that clear communication on policies at the counter is key to a positive experience. By clarifying return times, final costs, and insurance options upfront, local customers can enjoy the benefit of competitive rates and a high-quality, well-maintained vehicle. When you're driving on Pennsylvania roads, having a vehicle you can trust, backed by clear communication, is priceless.
Whether you're looking for an economical choice for running errands or a spacious van to explore the beautiful state of Pennsylvania, Avis Car Rental in Castle Shannon is positioned to be your reliable local mobility partner.
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Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
3665 Library Rd, Castle Shannon, PA 15234, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1The staff was knowledgable and explained everything in detail about the car features. Since the car rental price was reasonable, I will be going back.
September 10 · William BeneviatThey added another 45% on my original estimate with no remorse. The person at the desk said one thing and the avis rep did the other. 240$ -> 380$ cause they said it was OK to return it after 12 on Saturday when they close. Apparently it isnt
July 20 · William McTallArmand and the staff are GREAT! They really go the extra mile for their customers! Thank you guys!
September 11 · Gerry SonsiniExtremely long morning dealing with the place. Reserved a car through Priceline to pay at store. The original reservation was for 10 days but unfortunately Priceline does not advise you that the company also charges a $200 deposit. This is my first time renting a car, so not something I already knew either. Due to the deposit, I opted to modify the reservation to be for a smaller amount of days in the hopes to be able to extend out. The person who was working the front desk (which mind you she was very nice and was not the issue) had only been working with the company for a few months, and was left on her own in a store she had never been to. During a lot of this transaction she was on the phone with whom I would assume to be the district manager who was actually also very nice. My problem doesn’t lie with them, so I just wanted to throw that out there. The big problem began when my card information was taken for the modified reservation and almost immediately my card was charged $568. All good right? I expected to be paying that amount. Then the system gave the worker an error saying something along the lines of “already has a rental”. At this point, she calls her boss, and he tries to put the transaction through, which I wasn’t really aware he was trying to do. Of course it declined as the money I had already transferred over from my savings to cover It was now pending as a payment towards them. I even showed the front desk person my bank statement that clearly showed that they just tried to remove $568 from my account. Well, then the district manager or whatever his title is told the store associate that I needed to call the 1800 number. Obviously this frustrated me, but whatever this is not the first time that I’ve been told by a store to call customer service for something regarding this. Then things really got out of control because the man on the phone (customer service) was nothing more than rude and kept telling me that they did not charge me and there is no history of a charge and made me feel like I was crazy. I asked him numerous times to talk to his supervisor due to the way that he was talking to me, and he continued to explain to me that I needed to go in and speak to the supervisor of the store. Eventually, once I asked him his name, which he did not respond to, I stated that clearly the phone calls are recorded so I can find out if need be. Way more to the conversation than that, but you catch my drift . The phone still was silent, and then finally clicked over to speak with a supervisor.. this supervisor named Tiffany B was absolutely amazing. She was nothing more than helpful and understanding and helped me calm down so much. Due to the situation, she even gave me a credit for three days so that my four day rental would only cost $99 resulting in a total charge of $300 including the deposit. I was very happy with this outcome, of course, and went back into the store to explain the situation and try to get the car out with the new reservation. Everything was going great until they went to go run my debit card. They said that I failed the credit check. I never agreed to a credit check. They said that they somehow check my credit through my bank ? It was all a very confusing explanation. Luckily, during this transaction, no more money was removed. After all of this, I said, screw it and I ordered an Uber back to my house. Once I got my thoughts together, I reserved a car through enterprise and when I arrived at enterprise, the process took no more than 10 minutes for me to leave with a rental car. I should’ve known to not go through with this, as soon as I saw the ratchet building it was in. They don’t even have a lot to park their cars in! I am super unhappy and quite honestly I feel like I was scammed, I really do hope that pending charge never goes through but I will 100% be using this company even though I had some positive interactions with your employees. I hope they find a better place to work. This is beyond me, and you guys either need to start shutting down these stores or fix it!
February 21 · kelly hughesGreat experience, Luke is always very helpful whenever I go.
July 30 · Yosef kaminsky
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