Enterprise Rent-A-Car Introduce
For residents and visitors in the greater Washington County area of Pennsylvania, finding a reliable and convenient car or van rental service is essential for both daily life and travel. Enterprise Rent-A-Car in McMurray, PA, is a locally available option that offers a range of transportation solutions, distinguishing itself with specific customer-focused features and a dedication to service. This location serves as a key resource for those needing temporary vehicle replacements, extra capacity for group travel, or a convenient set of wheels for an extended road trip across the state or beyond.
The Enterprise brand is globally recognized for its vast network and wide selection of vehicles, and the McMurray branch upholds this reputation by providing a neighborhood-level experience backed by a national fleet. Whether you’re dealing with a vehicle undergoing repair—a common scenario for rental customers—or planning a family excursion, this branch aims to make the rental process as smooth and efficient as possible.
A notable aspect of this local business, according to the provided information, is its identity as a women-owned establishment. This local distinction adds a layer of community connection and unique operational perspective to the standard corporate offering, resonating with customers who value supporting diverse local businesses within Pennsylvania.
Location and Accessibility
Conveniently situated in the Waterdam Plaza Dr area, the Enterprise Rent-A-Car branch in McMurray is easily accessible for residents of McMurray, Peters Township, and surrounding communities in Washington County. Its location, often near major local thoroughfares, makes it a practical stop for both pickup and return, minimizing travel time and logistical headaches for the renter.
The exact address and contact information for the branch are as follows:
Address: 1031 Waterdam Plaza Dr, McMurray, PA 15317, USA
Phone: (724) 942-3510
Mobile Phone: +1 724-942-3510
Crucially, this location demonstrates a strong commitment to serving all members of the community by offering excellent physical accessibility. The branch features:
- Wheelchair accessible entrance, ensuring smooth entry and exit for all customers.
- Wheelchair accessible parking lot, providing convenient parking spots close to the entrance.
These features help ensure that vehicle replacement or rental services are available to everyone who needs them in the Pennsylvania region.
Services Offered
As a full-service car and van rental agency, the McMurray Enterprise branch provides multiple transportation types and supporting policies to accommodate diverse rental needs. Their core services and general offerings include:
- Car Rental Agency: Offering a wide range of standard passenger vehicles, from economical compact cars suitable for short errands to full-size sedans ideal for comfortable, long-distance family travel.
- Van Rental Agency: Specialized van rentals, including minivans for family trips and larger passenger vans (like 12-passenger and 15-passenger options) perfect for accommodating large groups, sports teams, or organizational outings. This also encompasses cargo vans for moving or transporting large items.
- Insurance Replacement Rentals: A primary service, the branch frequently works directly with insurance companies, a process appreciated by customers who've experienced an accident and need a quick, seamless replacement vehicle. Documentation and arrangements are often streamlined for these situations.
- Refueling Options: Customers typically have choices on how to handle fuel, such as prepaying for a full tank or letting the agency refuel the vehicle upon return, offering convenience tailored to the renter's schedule.
- Optional Coverage Products: Offering various protective products at the time of rental, such as Damage Waiver (DW) and Roadside Assistance Protection (RAP), allowing renters to choose their desired level of coverage and peace of mind.
- Corporate Account Services: Facilitating rentals for businesses with established corporate accounts, potentially offering specific contract rates and verification processes for employees on official travel.
- Additional Driver Policy: Allowing for authorized additional drivers, with a spouse or domestic partner often added at no extra charge, subject to standard requirements. Other authorized drivers may be added for a small daily fee.
Features / Highlights
This McMurray location stands out with several specific features and highlights that enhance the customer experience and commitment to its community:
- Active Military Discounts: A significant highlight is the availability of discounts for active military members and veterans. Enterprise is known for offering a percentage discount on leisure travel, and special official business rates, often in partnership with government organizations like USAA, providing valuable savings and benefits for those who serve or have served our nation. Renters should inquire about specific eligibility and required documentation at the time of booking.
- Identifies as Women-Owned: For Pennsylvania customers looking to support diverse ownership, this specific branch identifies as women-owned, contributing to local economic diversity.
- Accessible Facilities: As noted above, the commitment to accessibility is a major feature, with a wheelchair accessible entrance and parking lot, ensuring inclusive service for all customers.
- Diverse Payment Options: The branch accepts a modern array of payment methods, including major credit cards and debit cards, as well as NFC mobile payments (like Apple Pay or Google Pay), providing flexibility for a wide customer base. Note that specific policies regarding deposits and debit card usage may apply and should be confirmed directly with the office.
What is Worth Choosing?
Choosing Enterprise Rent-A-Car in McMurray, PA, offers a balance of national-level resources and dedicated local service. The overall experience often hinges on the staff's professionalism and the company's established procedures.
As illustrated by real customer feedback, the service at this specific McMurray office is often highly rated for its staff's professionalism, efficiency, and willingness to assist customers during stressful times, such as after a car accident. One customer praised the quick paper readiness, vehicle inspection, and the swift process for exchanging a vehicle when a mechanical issue arose, noting the staff was "fantastic" and the cars were "clean well kept." This highlights a dedication to maintaining vehicle quality and providing proactive customer support that is invaluable to renters in a bind.
However, it is also important for potential renters to note that the experience can occasionally be inconsistent across the large Enterprise fleet. Another customer's experience detailed dissatisfaction with the condition of a high-mileage vehicle, citing mechanical concerns and unaddressed communication attempts. This disparity underscores a universal truth in vehicle rental: while the company strives for excellence, vehicle condition can vary. For customers in Pennsylvania, it is always recommended to inspect the vehicle thoroughly before departing and confirm contact protocols for any issues. This proactive approach ensures a positive outcome, especially for those reliant on a rental for a critical period.
Ultimately, the local Enterprise Rent-A-Car branch in McMurray is a strong choice for its extensive vehicle inventory, accessible location, and commitment to the military community through specialized discounts. Its ability to handle complex insurance replacement situations with efficiency makes it a go-to option for many area residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1031 Waterdam Plaza Dr, McMurray, PA 15317, USA
Enterprise Rent-A-Car Reviews
priceofficecredit cardSUVsystemsmoneyairportefficientcallemployee
★ 5★ 4★ 3★ 2★ 1Terrible car. 55,000+ miles, dents and dings all over the car, mechanical was questionable and it leaked oil on my driveway. Contacted the branch manager, Suzy LaButis, to switch cars but she never responded. Will never rent from Enterprise again. I can’t believe they even offer cars in this kind of shape.
November 27 · Erin FortunatoWe recently completed our rental. Following a car accident and we couldn’t be more pleased with the Enterprise office in Mcmurray PA. Our insurance company notified us that a rental was waiting for us at this office. We arrived, all the papers were ready for signing, they inspected the car with us, and we were out the door. A few weeks into the rental, the car was requiring air in one of the tires and after I had filled it up twice in a short period of time, I knew there was a problem. I called them. They asked when could I come to exchange a car and boom it was done. The staff was fantastic. The cars are clean well kept and I would recommend this Enterprise office to anyone.
April 15 · Mary Anne MeadeGreat experience renting from Enterprise. Very professional and veey efficient.Easy pick up and very easy return. Very quick turnaround. Loved that.All were extremely helpful.
July 08 · Michael OluichI was told that they had a vehicle for me, but upon arrival there was no vehicle. I was told there was no way they could help me. Then after I found a vehicle else where and they hear me do this. It was a Christmas miracle! They found a vehicle as my Uber that I paid for to get here arrived. Very poor service! I rent vehicles weekly and this has been by far the worst experience I have had at any Enterprise.
October 11 · OwnerI had a really disappointing experience. Enterprise used to really concerned. It’s off with customer service. At 4 AM my daughter-in-law notified me that her grandfather went on last measures hospice and she was supposed to drive with me to upstate New York. So I called the office at 8:45 instead. Could my car be ready a couple hours early and they said no problem. I told them I had to drive alone and I tried to switch out the car because there was a last-minute snowstorm. I tried to get an SUV. so I showed up and the car was not ready and while I was waiting with every minute ticking by I complained and they finally brought a different car and got it ready. In the meantime, I started calling Enterprise in the area and called six different locations and the only one that had an SUV was the airport. So by the time I got to the airport, I was concerned about driving late at night. Long story short I returned the car in the airport. Location could not have been nicer, but they told me they could not refund the money even though I only had the car for an hour and a half but I should call and explain about the family emergency. When I did, the Enterprise McMurray office could not have cared less. They told me even though it was an emergency and I only had the car an hour. They had to charge me $130. I will never rent from Enterprise again but the sad thing is that this is a family emergency that caused this whole spiraling and honestly, they just did not care. Companies need to be accountable for the lack of compassion.
November 22 · Rachel Friem
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