Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Introduce
When residents of the Granite State require reliable and hassle-free transportation, the local neighborhood branch is often the preferred choice over the large airport hubs. The Hertz Car Rental location at 71 Airport Road in Concord, specifically known as the Concord Aviation Hle (MHT) branch, is a standout option in Central New Hampshire. While it services the aviation community, it primarily functions as a local car rental agency for the Concord community and beyond, including neighboring towns like Hooksett, Bow, and Pembroke.
This Hertz branch prides itself on delivering a professional service with a distinctly personal, "small business/family feel," as consistently noted by local customers. The team understands that whether you’re renting a vehicle for a local errand, a business trip, or a long-distance drive out of state, the experience should be stress-free and accommodating. From offering a diverse selection of reliable, well-maintained vehicles to providing active military discounts, the focus here is on value and genuine customer care.
Serving as a full-service car rental agency, this location ensures that New Hampshire locals have access to everything from fuel-efficient compact cars to larger SUVs and essential utility vehicles, specifically including cargo van rentals for local moving or business needs. With a simple, down-to-earth approach and a focus on transparency, this is the Hertz branch that locals trust to get them on the road with minimal fuss.
The Hertz Car Rental branch is strategically located at 71 Airport Rd, Concord, NH 03301, USA. It is situated near the Concord Municipal Airport (CON), making it highly convenient for private aviation clients, but more importantly, easily accessible for the greater Concord population. Its proximity to major New Hampshire arteries, including I-93 and Route 3, ensures a quick exit and entry for travelers heading anywhere in the state, from the Lakes Region to the White Mountains or down to the Massachusetts border.
The facility is designed for easy use by all patrons, offering excellent accessibility features, which is a major advantage for customers with mobility considerations:
- Wheelchair Accessible Entrance: The rental office provides a clear and level path of travel to the counter, ensuring a welcoming and accessible experience for all customers.
- Wheelchair Accessible Parking Lot: Convenient and dedicated parking spots are available right on-site to facilitate easy access from the vehicle to the office.
The location also features ample On-site Parking, which is a significant convenience for customers leaving their personal vehicles while on a rental agreement. Furthermore, as an “Onsite service” provider, the entire rental transaction—from vehicle pickup to return—is handled efficiently at this one convenient location, which is a major time-saver for busy New Hampshire residents.
As a full-service car rental agency, the Concord Aviation Hertz branch offers a wide spectrum of mobility solutions tailored to the needs of the New Hampshire public, whether for short-term replacement or long-term leisure and business use. Their primary services include:
- Diverse Vehicle Fleet: They maintain a comprehensive inventory that typically includes economic compact and mid-size sedans (like the popular Ford Focus or Chevrolet Spark), large full-size cars, SUVs (such as the Nissan Rogue or Chevrolet Equinox, essential for New Hampshire weather), minivans (like the Chrysler Pacifica), and even specialty vehicles like large SUVs (GMC Yukon, Chevrolet Suburban) or luxury models.
- Cargo Van Rental: Specifically noted in their services, the branch provides cargo vans for customers needing utility transport for moving, renovations, or business deliveries, a critical offering for local contractors and residents.
- Flexible Rental Terms: Offering daily, weekend, and monthly rental rates, accommodating short trips to the coast as well as extended long-term needs for insurance replacements or seasonal visits.
- Additional Rental Equipment: For an extra charge, renters can add necessities such as GPS navigation systems and child safety seats (infant, child, or booster) to ensure a safe and stress-free journey for families.
- Customized Insurance and Protection Options: Customers can select various optional coverage products, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to customize their protection based on their existing auto insurance and travel requirements.
- Varied Payment Methods: The branch supports modern financial transactions by accepting major Credit Cards (Visa, MasterCard) and Debit Cards (subject to specific rental policies and security deposits). They also accept NFC Mobile Payments, allowing for a quick, secure, and contactless checkout experience.
The Hertz location on Airport Road in Concord is characterized by several highlights that make it a local favorite, setting it apart from other rental providers in the area:
- Active Military Discounts: In recognition of those who serve, the branch proudly offers special discounted rates and benefits for active military personnel, veterans, and government travelers, which is a valuable resource for the strong military community in New England.
- Exceptional, Family-Like Customer Service: As highlighted in customer reviews, the staff—with agents often praised by name, like "Mike"—go above and beyond to provide professional, down-to-earth service. Customers consistently report feeling like “family” and appreciate the no-nonsense approach and problem-solving focus when issues arise.
- On-Site Accessibility and Convenience: Featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking, the location ensures that all members of the New Hampshire community can comfortably conduct their rental transactions.
- Seamless Vehicle Handling: The team is known for its quick, professional response in cases of minor vehicle issues, swiftly taking care of customers and minimizing inconvenience, which is crucial when travelers are on a tight schedule.
- Broad Fleet Utility: The inclusion of Cargo Van Rental options alongside the standard car classes provides essential utility for moving, delivery, or commercial needs, making it a true one-stop-shop for most transportation requirements.
- On-Site Parking Availability: The ability to park your personal vehicle safely at the location while renting provides peace of mind, especially for longer rental periods.
For New Hampshire residents needing to book a reservation, confirm a rate, or speak directly with an agent regarding specific vehicle needs or available discounts, the team at the Concord Aviation Hertz branch is easily reachable:
Address: 71 Airport Rd, Concord, NH 03301, USA
Phone: (603) 223-4005
Mobile Phone: +1 603-223-4005
For New Hampshire travelers, whether you are traversing the state for leisure, tackling a long haul for business, or simply needing a replacement vehicle, the Hertz Car Rental at 71 Airport Rd in Concord is worth choosing for one overriding reason: the combination of a major, reliable brand with a genuine, local, friendly service culture. Customers are not just transactions here; they are treated as individuals, with agents like Mike demonstrating phenomenal professionalism and personalized care to ensure you get the right vehicle at the right price.
The practical benefits—such as the convenience of an airport-adjacent but neighborhood-focused location, on-site parking, full accessibility, and the flexibility of Active Military Discounts and modern NFC mobile payments—make the logistics easy. However, the true value lies in the human element. The peace of mind that comes from knowing the team will "take care of you without even batting an eyelash" if a problem arises is invaluable. For a dependable, down-to-earth, and highly professional car rental experience in the Concord area that feels like renting from a friend, this Hertz branch is the clear top choice.
Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Photos







Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Location
Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT)
71 Airport Rd, Concord, NH 03301, USA
Hertz Car Rental - Concord - Concord Concord Aviation Hle (MHT) Reviews
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★ 5★ 4★ 3★ 2★ 1The people here are fantastic.I had a minor issue with the vehicle I had but they took care of me and helped me out without even batting an eyelash.It is a small office but renting from them you feel like family.I am having to use them once again.That small business/family feel is definitely the reason why I am going back.
August 05 · Corey NunnWell, after a few frustrating moments with the airlines and the real ID baloney… I made a decision to drive to our location in Florida from New Hampshire… I can’t really speak for other Hertz rental locations other than the one in Concord, New Hampshire at the airport where i dealt with Mike…. Mike was phenomenal… He did everything to me get me the vehicle that I was hoping to get as well as the price was in the range I Budget for… I would without hesitation recommend Mike at The car at New Hampshire Hertz rental car Location 100% of the time… Mike was very professional and down to earth… No Nonsense to deal with, etc.… Great guy I am very professional In a down to earth way… Thank you again Mike !
May 21 · DAVE PARENTReview for Hertz Rental Car – Concord, New Hampshire (Corporate)I’m extremely disappointed with my recent experience renting from Hertz. I initially booked a car for two days at a rate of $42.99 per day. When I needed to extend the rental, I was met with resistance and poor customer service. Instead of simply helping me continue the rental, I was told that a “special approval” was required just to extend it for two more days—at nearly double the original daily rate.This shouldn’t be complicated. Extending a rental should be a straightforward process, especially when calling in before the due date. But instead, I was made to feel like I was a burden, like I was asking for a favor rather than paying for a service.Now I have to call back again to request an additional five days, and I already know what to expect: another round of inflated rates and condescending treatment. Where is the customer service? Where is the loyalty to returning customers?It’s clear that to corporations like this, we’re no longer people—we’re just numbers. Just dollar signs. And that’s sad. I chose Hertz for a reason, but I’m left questioning why. Instead of appreciation for my business, I felt like an inconvenience.Good customer service would have sounded like this:“Mr. Cassidy, we appreciate your continued business. Let’s go ahead and get your extension taken care of at your current rate.”But instead, I got off the phone feeling devalued and frustrated.Hertz, do better. This is not how you build customer loyalty.
June 09 · Richard CassidyAwful awful awful. GO ELSEWHERE!!!! They take reservations without cars to rent!!!! They call you an hour before pick up to tell you they can't fulfill the reservation. No problem taking your money right away; they're great at that. But rentals cars? Horrible
September 16 · Patrick BakerYour Concord office sucks. It took the person a half hour toe debit my credit card because you hto ave a new system.That is not my fault.And you send an email to confirm your reservation but neglect to say you have a $500.00 hold for the rental in addition to your rental charges. This again is not my fault. I have to deal with other companies to pay bills because I got an extra $500 taken out of my account. I know it is refunded when you return the vehicle. But in the meantime I have to work with other creditors to pay my bills.This is not an acceptable way to do business. I will never rent for your company again, nor would I refer to anyone.
April 11 · Susan Grover
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