Enterprise Rent-A-Car Introduce
When you need a dependable set of wheels in Lake County, Enterprise Rent-A-Car in Round Lake, Illinois, stands as a prominent local choice for both car and van rentals. Situated in the 60073 zip code, this neighborhood branch is part of a nationally recognized brand known for its commitment to customer service and a wide selection of vehicles. Whether you're an Illinois resident needing a temporary replacement while your car is in the shop, a family planning a road trip, or a local business requiring a spacious cargo van, this location is dedicated to serving the diverse transportation needs of the Round Lake community and surrounding Chicagoland area.
This Enterprise branch is officially identified as a women-owned business, highlighting a commitment to diversity and community involvement. It offers a variety of rental solutions, from compact, fuel-efficient cars suitable for long drives to larger SUVs and vans perfect for group travel or hauling cargo. Their focus remains on providing a convenient, friendly, and professional rental experience right in your local neighborhood.
The Enterprise Rent-A-Car branch is conveniently located at a key spot for residents of Round Lake, Round Lake Beach, and nearby towns in Lake County. Its address is:
- Address: 604 W Rollins Rd, Round Lake, IL 60073, USA
The facility’s positioning on West Rollins Road makes it easy to access via local routes, allowing for a quick transition from pickup to the open road, whether you're heading east toward Lake Michigan, south toward Chicago, or traversing the northern Illinois suburbs. For all patrons, the location maintains a focus on physical accessibility, offering:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This commitment ensures that the facility is welcoming and manageable for all members of the community needing vehicle rental services.
As a comprehensive car and van rental agency, the Enterprise Rent-A-Car location in Round Lake provides a full suite of services designed to meet various personal and commercial transportation requirements. The core offerings include:
- Daily and Weekly Car Rentals: Access to a diverse fleet including economy cars, sedans, and luxury vehicles for travel, replacement, or leisure.
- Van Rental Agency Services: Specializing in larger vehicle options essential for groups or cargo transport, which typically include:
- Minivans (e.g., 7 and 8-passenger capacity)
- Passenger Vans (e.g., 12 and 15-passenger options for large groups or organizations)
- Cargo Vans (ideal for moving, DIY projects, or business-related hauling)
- Reservation Services: Customers can book their desired vehicle class ahead of time to help ensure availability, although it is always recommended to confirm your specific vehicle type directly with the branch prior to pickup.
- Payment Flexibility: Accepting multiple forms of payment for convenience, including major Credit Cards, Debit Cards, and NFC Mobile Payments.
This local branch distinguishes itself with several key features and commitments that enhance the rental experience for the Illinois community:
- Identifies as Women-Owned: The location proudly identifies as a women-owned business, supporting diversity in local entrepreneurship.
- Active Military Discounts: The branch honors Enterprise’s commitment to service members by offering discounts to active military personnel. It is recommended that service members contact the branch directly or check the Enterprise website for full details and required documentation (such as a military ID) to apply the discount.
- Commitment to Accessibility: Features like a wheelchair accessible entrance and parking lot ensure the facility is welcoming and easy to navigate for all customers.
- High Customer Service Ratings (Recent): While the branch has experienced some documented challenges with vehicle availability in the past, a number of recent customer reviews specifically highlight exceptional experiences and top-tier service provided by the current staff and management, emphasizing a focus on customer satisfaction and obtaining the best possible ride.
- Neighborhood Convenience: Unlike airport locations, this branch offers a true neighborhood experience for local residents and those needing rental services outside of major travel hubs.
To inquire about vehicle availability, check on a reservation, or arrange for pickup, you can contact the Enterprise Rent-A-Car team in Round Lake using the following information:
- Address: 604 W Rollins Rd, Round Lake, IL 60073, USA
- Phone (Local): (847) 546-1292
- Phone (Mobile): +1 847-546-1292
For individuals and families in the Round Lake and greater Lake County, Illinois area, choosing this Enterprise location is a great option for several compelling reasons. The primary draw is the extensive and diverse fleet, ensuring that you can find everything from an economical sedan for daily errands to a large 15-passenger van for a group outing or a cargo van for moving projects. The combination of being a well-known brand and a local, women-owned business adds a unique layer of community trust.
Furthermore, the commitment to accessibility, with wheelchair-friendly features, makes this location a practical choice for all patrons. The available active military discount is another valuable feature that directly benefits those who have served. While past customer feedback has pointed out occasional issues with specific vehicle reservations, the most recent, positive reviews strongly suggest a dedicated team, including manager Manny Morales and staff member Anthony, is working diligently to overcome these challenges and provide a first-class rental experience, making customer happiness a clear priority. For the best experience, local users are encouraged to communicate their specific vehicle needs clearly when booking and confirm their reservation directly with the staff a day or two before pickup, taking advantage of the lauded customer service team that works hard to ensure you get the best ride possible.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
604 W Rollins Rd, Round Lake, IL 60073, USA
Enterprise Rent-A-Car Reviews
pricetruckgascleanroad tripemployeeinsurancejobpayshortage
★ 5★ 4★ 3★ 2★ 1Okay so I had my third and final annoying experience with this location. Go to the third lake location if it's possible for you. I like enterprise, just annoyed with this location.- 1st, rented a small fuel efficient car because I was taken a long road trip and wanted to save on fuel, upon pickup, they tell me they only have a Chevy Tahoe or a large pickup. Double the gas money. Booked a few weeks ahead.- 2nd, rented a small car again for the same reason, upon arrival I'm told the car I rented is getting a oil change and would have to wait a while and they don't have another small car. The worker then "does me a favor" and offers to let me pay more to take a truck instead. I had a reservation for a specific type of car for a reason.- 3rd, rented a truck this time so I could move something large, put in the reservation, they accept it, I then show up and am informed the the they have no trucks and the only one is getting an oil change, and would like be 2/3 hours later until it's available. I explained that I rented a truck for a reason. They tell me that the Third Lake location seems to have one. I asked if they would call to confirm at which point I'm told no. He said he'd transfer it to their system, let them know, and I'd need to call to confirm.Don't accept a reservation if you're not going to have the correct/like vehicle.Upon getting there, they had the truck (I called to confirm) but said that the Round Lake location didn't give them any form of heads up. They were able to figure it out promptly.Long review so it does sound like I'm being whiny, simply pointing out that they use the same excuses constantly. Doesn't matter if I booker 1 hour before or 1 months before. Il also leave the Third Lake location a positive review for the same cause.
September 09 · dan heyflea**UPDATED** 4/6/25 THE STAFF DID IT AGAIN!! MANAGER MANNY MORALES WORKED HIS MAGIC AGAIN. THIS TEAM ALWAYS MAKES SURE I'M HAPPY WITH THE RENTAL AND MAKE SURE I GET THE BEST RIDE POSSIBLE. THAT GOES A LONG WAY AND IS VERY APPRECIATED.....I only rent from this location! Anthony and his staff make renting a first class experience and do whatever it takes to make your experience the best. Enterprise is fortunate to have this location with the fantastic customer service⭐️⭐️⭐️⭐️⭐️
May 29 · Nick MitrovichI rented a 2025 Ford Mustang. It was very comfortable great on gas. The staff was very wonderful. They got me right in and out even with an upgrade last minute I appreciate all their hard work.
May 12 · Heather ChapmanMade a reservation. I ubered to pick up car. They told me they had no cars available. I asked them why didnt anyone call me. They said they didnt get to it yet. Very rude also
September 05 · Rafalrented a car from them and a month after i returned it I was getting contacted by the Illinois tollway for charges that were made 2 weeks after i returned the car instead of looking up the account on the car and seeing who rented they said were not going to do anything about it we had to make copies of our contract and a copy of the tolls we were being charged for and submit it to the tollway system very very poor customer service
August 12 · debbi bentall
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