Enterprise Rent-A-Car Introduce
For residents and visitors in the North Phoenix area, the Enterprise Rent-A-Car branch situated on North 19th Avenue is a recognized and highly praised resource for reliable vehicle rentals. This location serves as an essential Car Rental Agency and Van Rental Agency, catering to a diverse range of needs—from individuals requiring a replacement vehicle during an insurance claim to families embarking on ambitious, long-distance road trips. A particularly telling sign of its quality is the enthusiastic loyalty of local users who bypass closer options specifically for the exceptional service they receive here.
The agency’s reputation is built on efficiency, quality, and a dedicated customer-first approach. Customer testimonials frequently celebrate the staff, like Jalen and Josh, for their proactive problem-solving, such as effortlessly accommodating requests for extra rental days, even when it involves a major cross-country journey like the one from Phoenix to Ocean Shores, Washington. This level of supportive service transforms what can often be a stressful part of travel into a seamless and pleasant experience.
The vehicle selection at this neighborhood branch spans all the essential categories needed for Arizona life, including fuel-efficient economy cars for local errands and long-haul sedans, as well as SUVs recommended for traversing Arizona's varied terrain, and vans for group travel. The standard of cleanliness and vehicle maintenance is consistently high, ensuring that every rental, whether for a quick day trip or a lengthy vacation, is ready to perform safely and comfortably.
Furthermore, this Enterprise location stands out as a women-owned business and offers valued active military discounts, reflecting its commitment to community support and diverse business leadership. With multiple convenient payment options and comprehensive accessibility features, the 10233 N 19th Ave branch is rightly considered the "main" rental choice for many people living in the Valley.
Located in the North Mountain Village area, the Enterprise Rent-A-Car on North 19th Avenue is strategically positioned to serve the large residential and commercial communities in North and Northwest Phoenix.
The official address for this trusted neighborhood branch is:
10233 N 19th Ave, Phoenix, AZ 85021, USA
This location provides convenient access for trips heading north toward popular Arizona destinations like Flagstaff and the Grand Canyon, as well as being well-positioned for those traveling to the popular attractions of North Mountain Park and Piestewa Peak. The branch is known to offer its complimentary pick-up service to surrounding areas of North, Northwest, and Central Phoenix, a crucial feature for customers without a vehicle.
In terms of physical access, the facility demonstrates excellent consideration for all customers by offering:
- Wheelchair Accessible Entrance: Ensuring smooth entry and exit from the office.
- Wheelchair Accessible Parking Lot: Providing designated, convenient parking spaces for accessibility needs.
The overall accessibility and centralized location on a major avenue minimize travel time and logistical complications for local renters.
The Enterprise Rent-A-Car on N 19th Ave provides the full suite of Enterprise's neighborhood services, with a distinct focus on making the rental process flexible and hassle-free for long-term local customers.
- Diverse Vehicle Fleet: Maintaining a large inventory of rental cars including economy, compact, mid-size, and full-size sedans, as well as SUVs (often recommended for Arizona terrain), minivans, and passenger vans.
- Complimentary Local Pick-Up Service: Offering to pick up customers from their home or nearby location and bring them to the branch to complete their rental agreement, a service often facilitated by helpful staff members like Josh.
- Flexible Reservation Management: Expertly handling requests for extensions, even for long-distance rentals like the trip to Washington, as highlighted by staff member Jalen.
- Military Discount: Providing special pricing and support through an active military discount.
- Multiple Payment Options: Accepting all major Credit cards and Debit cards, along with the speed and convenience of NFC mobile payments.
- Insurance Replacement Rentals: Specializing in coordinating directly with insurance companies for customers needing a rental while their vehicle is undergoing repair.
- Commitment to Vehicle Quality: Ensuring all rental vehicles are rigorously cleaned, detailed, and maintained to be in "great working order" before every rental.
- Customer-Centric Return Policy: While after-hours returns are unavailable (standard for neighborhood locations), the staff ensures a quick and efficient finalization of the return process.
What truly distinguishes this North Phoenix location is the quality of its personnel and its demonstrated commitment to operational excellence and community values.
- Exceptional Staff Performance: Multiple customer reviews praise specific employees (Jalen, Josh) for being "rockstars," "polite, and efficient," and for going "above and beyond" to ensure a successful rental experience, even during complex situations like long-term, cross-country trips.
- Reliable Vehicle Condition: The cars are consistently noted for being "clean and smelled great" and in "great working order," confirming a high standard of fleet maintenance.
- Identifies as Women-Owned: A proud local distinction demonstrating support for diverse ownership in the Phoenix business landscape.
- Valued Loyalty: The agency actively earns repeat business, with customers citing it as their preferred, or "main," location in the Valley despite living closer to other branches.
- Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot showcases a thoughtful and inclusive service model.
- Strategic Location for Arizona Travel: Situated conveniently for quick access to major highways leading out of Phoenix toward popular state attractions like the Grand Canyon, Sedona, and Flagstaff.
For current vehicle availability, to inquire about a local pick-up, or to discuss an extended rental for your next Arizona adventure, please contact the North Phoenix branch directly:
Address: 10233 N 19th Ave, Phoenix, AZ 85021, USA
Phone: (602) 870-8662
Mobile Phone: +1 602-870-8662
Choosing the Enterprise Rent-A-Car on 10233 N 19th Ave is a decision to prioritize outstanding service and hassle-free logistics, particularly for those in North Phoenix. The most compelling reason to choose this branch is the consistently high praise for its staff and their proactive approach to customer service. In the rental industry, having personnel like Jalen and Josh who are willing to call and arrange an unplanned extension for a customer already hundreds of miles away makes a world of difference. Customers choose this location because they trust the people, even bypassing closer, more convenient options.
This location excels as a neighborhood rental solution. The availability of the complimentary local pick-up service alleviates the transportation burden for those needing a car replacement, which is invaluable. For long-distance travelers, the confirmed quality of the vehicle—clean, reliable, and in great working order—provides essential peace of mind for trips that may cross state lines or traverse Arizona's expansive distances.
Furthermore, the combination of being a women-owned business, offering active military discounts, and ensuring full physical accessibility highlights a strong, positive commitment to serving all facets of the Phoenix community. When you rent a car here, you’re not just getting a vehicle; you’re receiving the highly efficient, polite, and personalized service that has cemented this Enterprise branch as the preferred choice for reliable car and van rental in the Valley.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10233 N 19th Ave, Phoenix, AZ 85021, USA
Enterprise Rent-A-Car Reviews
priceinsurancephonenamemanagerdiscountmoneydepositefficienttruck
★ 5★ 4★ 3★ 2★ 1Quick, polite, and efficient, I just wish they would keep more cars available. My car was clean and smelled great. This isn't the closest location to me, but I've had the best experience here and less than thrilled with at least 2 others.
August 24 · Christine W.I couldn't even begin to tell you guys how satisfied and happy I am with my experience from this Enterprise. I rented a vehicle in Phoenix to go to Ocean Shores, Washington. These guys went above and beyond to make sure we had an amazing vacation. My car was clean and in great working order and when I was freaking about needing an extra day all I did was call them and I got it no problem. I am making this Enterprise my main while I live in the valley.Special shout out to Jalen for getting me that extra day and helped me with the rental initially, and Josh who helped us return our vehicle and gave us a ride home. You guys are such rockstars. I am so pleased with my experience. Thank you again!
June 27 · Tae ClemensThe branch manager Jalen and his employees are the absolute best. Very reasonable, great understanding of insurance, and excellent customer service. I highly recommend this branch if you want a good rental experience!
June 10 · Sierra JarmanI have zero stars because I booked a car for 1PM. I came in at 1PM. Car wasn’t ready and it would be a hour wait. I waited two hours and came back. Was told that they didn’t have the vehicle I reserved. I needed an SUV and had to leave with the smallest compact car you can think of. I’ll never use enterprise again.
May 08 · Jordan TyreeI was not particularly happy with the vehicle the insurance company provided, but the employees made me feel as if I was a part of their work family. Awesome attitudes and attention to the renters needs.
June 25 · LESAGE “Phantom F4” CHAVANNES
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