Enterprise Rent-A-Car Introduce
For residents and visitors of Indiana, Pennsylvania, having access to reliable, local vehicle rental is essential, whether your own car is in the shop, you need extra room for a family trip, or you are arriving to explore Indiana County's attractions. The Enterprise Rent-A-Car branch located on Oakland Avenue stands out as a key service provider in the area, committed to delivering convenient and customer-focused mobility solutions. Unlike typical rental locations, this particular Enterprise office proudly identifies as a women-owned business, bringing a distinct, detail-oriented approach to customer service that has earned it strong local praise.
As part of the globally recognized Enterprise network, this local agency provides a comprehensive fleet, ranging from fuel-efficient compact cars perfect for navigating the streets near Indiana University of Pennsylvania (IUP), to spacious SUVs and dedicated van rentals for moving and group travel. The commitment to customer satisfaction is often highlighted by local users, such as the customer who described their experience as "outstanding" and noted the staff's efforts to "look after every detail" and contact them in advance regarding their request. Another customer specifically commended the company associate, Alexis, for being friendly and very knowledgeable, resulting in a "good experience with the company." This local focus on pleasant and knowledgeable service makes the Indiana, PA, branch a preferred choice for many Pennsylvania drivers.
The facility caters to both everyday rentals and specialized needs, confirming its role as a full-service transportation partner in the community. Whether you require a replacement vehicle after an accident, a minivan for a family vacation to nearby Pittsburgh or the Laurel Highlands, or simply a temporary vehicle for local errands, this Enterprise location aims to make the rental process as stress-free and efficient as possible. Their acceptance of various modern payment methods, including debit cards and NFC mobile payments, also adds a layer of modern convenience for local users.
The Enterprise Rent-A-Car office is conveniently situated on a major artery through Indiana, Pennsylvania, making it easily reachable for residents and those traveling in the region. Its placement is highly accessible, even for those without immediate access to private transportation, with the details as follows:
- Address: 1923 Oakland Ave, Indiana, PA 15701, USA
Located on Oakland Avenue, the branch is placed in a central area of Indiana, near key community points and local businesses. This proximity to the city center and main roads simplifies pick-up for local residents and minimizes travel time for customers seeking a temporary vehicle. Unlike airport locations, which often have limited hours, this neighborhood branch operates during standard business hours throughout the week, though specific Saturday and Sunday availability should always be confirmed by calling ahead, as hours can sometimes be limited or subject to change.
Crucially, this Enterprise branch is dedicated to ensuring accessibility for all customers, featuring:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These essential amenities ensure that the physical process of renting and returning a vehicle is easy and unhindered for customers with mobility requirements, upholding the standard of inclusive service across the Pennsylvania community.
As a key community-based car rental agency, the Enterprise branch on Oakland Avenue in Indiana, PA, provides an extensive range of vehicles and professional services to meet diverse mobility needs:
- Car and Van Rental Agency: Offering a wide spectrum of vehicles, from compact and economy cars for cost-effective local travel, to full-size sedans, SUVs, luxury car rentals, and specialized van rentals, including passenger and cargo vans, for larger capacity requirements.
- Full-Service Fleet: Vehicles are available for short-term and extended rentals, catering to both leisure travelers and customers needing replacement vehicles due to maintenance or accident claims.
- Flexible Payment Methods: Accepts all major Credit Cards and Debit Cards. For added modern convenience, the branch also accepts NFC Mobile Payments, streamlining the transaction process.
- Military Discounts: Provides exclusive savings and specialized rates for active duty military, veterans, and government personnel, often including a 5% discount off base rates for Government Leisure Travel and other pre-contracted rates.
- Roadside Assistance Protection (RAP): Offers optional Roadside Assistance Protection for services such as flat tire assistance (non-inflated spare), lockout service, jumpstarts, and emergency fuel delivery, available in the U.S. and Canada.
- Additional Driver Policy: Allows renter's spouse or domestic partner to be an authorized driver at no additional charge, provided they meet age and license requirements. Other additional drivers are permitted for a fee.
- Pick-up Service: While this location is not an airport branch, Enterprise typically offers a service to pick up customers who need a ride to the rental office, though specific local limitations and availability should be confirmed by calling the branch directly.
- Damage Waiver (DW) Options: Customers have the option to purchase a Damage Waiver at the time of rental, which waives or reduces the renter's responsibility for loss or damage to the rental vehicle, subject to the rental agreement terms.
The Indiana, PA, Enterprise location boasts several unique and customer-centric features that enhance its appeal to the local Pennsylvania clientele:
- Identifies as Women-Owned: Operating as a women-owned business, this branch often emphasizes a strong focus on detailed, attentive, and highly personalized customer service, which is consistently reflected in customer reviews.
- Active Military Discounts: The branch honors military service by offering specific discounts and favorable rates for active duty service members, veterans, National Guard/Reservists, and their families, often in partnership with organizations like USAA and the VFW.
- NFC Mobile Payments Accepted: For a quick and modern transaction, customers can utilize NFC mobile payment systems, offering a faster checkout experience at the counter.
- Comprehensive Vehicle Types: Officially operating as both a Car Rental Agency and a Van Rental Agency, the location ensures a wide selection of vehicle types, including specialty options like vans, which are often in high demand for local moves or university-related group travel.
- High Customer Service Ratings: Local reviews frequently highlight the professionalism, friendliness, and knowledge of the staff, indicating a superior level of service that fosters customer loyalty within the community.
- Accessibility Focus: With both a wheelchair accessible entrance and parking lot, the branch is designed to accommodate all members of the community, ensuring a seamless experience for every renter.
For immediate assistance, reservations, or inquiries about the fleet and policies at the Indiana, PA, branch, you may contact them directly:
- Address: 1923 Oakland Ave, Indiana, PA 15701, USA
- Phone: (724) 465-5944
- Mobile Phone: +1 724-465-5944
The standard business hours for neighborhood branches typically run from 8:00 AM to 5:30 PM on Monday through Friday, with possibly reduced hours on Saturday and closure on Sunday. Please call the local number provided to confirm the exact hours of operation for your rental dates, as unlike airport locations, this branch does not offer after-hours return service and must be staffed during pick-up and drop-off.
Choosing the Enterprise Rent-A-Car location on Oakland Avenue in Indiana, PA, is a decision that prioritizes professionalism, convenience, and community support. What makes this particular branch worth choosing is its proven track record of outstanding customer service, as evidenced by positive local testimonials. Renters are not just picking up a set of keys; they are dealing with a friendly, knowledgeable team—like the associate Alexis—who take proactive steps, such as contacting customers in advance, to ensure the right vehicle is ready for them. This level of personalized attention sets it apart as a community-focused provider.
Furthermore, the designation as a women-owned business signifies a commitment to excellence and detailed service delivery that resonates well with local values. The comprehensive range of services, encompassing both car and van rentals, means whether you are a local student at IUP needing an economy car or a military family using an active military discount for a cross-state trip, your specific needs can be met. The modern payment flexibility, including NFC mobile payments, and the crucial accessibility features for all drivers further cement its status as a leading, user-friendly car rental agency in Indiana County. For reliable, courteous, and efficient vehicle rental in Western Pennsylvania, this Enterprise branch is consistently the highly recommended choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1923 Oakland Ave, Indiana, PA 15701, USA
Enterprise Rent-A-Car Reviews
priceinsurancepick upcalldrivequestionsdiscountemailvacationname
★ 5★ 4★ 3★ 2★ 1This Enterprise location is outstanding. They are very pleasant and look after every detail. They even contacted me a few days in advance to make sure they would have what I requested. Just a pleasure to deal with all around.
September 04 · Daniel ClarkRecently I needed to utilize Enterprise Rent-A-Car, in Indiana, PA. The company associate, Alexis, was friendly and very knowledgeable. I liked the car. I had no issues. I had a good experience with the company. I recommend Enterprise Rent-A-Car.
September 20 · Melinda Kabasta GunterStill highly recommend!!Update: Had cars that receive damage due to hail and needed rentals while they were getting fixed. Indiana Enterprise came to the rescue again! Huge thank you to both Alexis and Tate for helping me again! Again will go back for if and when I run into any issues with one of my cars being out of commission.Had a rental car within 1 hour of my car being hit and insurance being called. They were able to get me into a very clean and beautiful 2023 Dodge Charger, and unfortunately, due to no fault of theirs, the car wouldn't start one morning. After getting in contact with Enterprise, they were able to get me into a low milage and extremely clean 2025 Volkswagen Jetta immediately (after driving this car, it made me want one 😅). I absolutely loved my experience with them and will definitely go back to them for a rental car. 5 star service!! Thank you!!
July 22 · Samantha BowmanForget all of the horror stories you’ve read about rental car places, this one is Gold.I’ve been renting from them for years, always a good experience, but today I’m leaving a review because of their honesty and the wonderful help of one of their employees, Alexa, when I turned in a rental I thought had been damaged on my watch but she checked the history and told me the damage was preexisting.They are always friendly and helpful, and now you can honest to the list. Highly recommend.
May 27 · C SSo my experience with enterprise was wondful, until it wasn't. I was getting ready to go on vacation with my son and wanted to rent a car to get to him. They hooked me up good. I mean real good. A 2024 Mazda 3. It was a dream car. A dream ride. Very friendly service for pick up and drop off. A 5 star review for that. The lady advised me to book one for the ride home ASAP as I had mentioned to her that I would be needing one. The location I dropped off at had a recent hail storm so their cars were flying out of there as people were getting their cars repaired. I took her advice and booked my reservation. As I was responding to an email to confirm, I noticed it said return location was the same as pick up. That's not what I needed at all. So I called them to see if I could switch that to a one way and the guy proceeded to tell me the drop off location is not accepting cars on that day but he could work it so I could do it the following day. I had to think on that because that was gonna be $100 more and to be honest money's tight for everyone. So the next day I called back to confirm I would take it because I need to get home. The lady told me she was sorry but the guy I previously talked to had no right to tell me that. There was no way I could do a one way trip from my picked location to my destination. So she patched me in with her supervisor. Now this is where they get a negative 5 star. My son and I asked about 5 different locations to do this from and to. All these locations were denied to us with an attitude. My son was actually calm through all this when asking these places which surprised me because his face was reading something else. In the middle of him asking a certain location the supervisor told him he needed to calm down. Ok. First of all he was not being a Karen so who was she to say calm down to him? Second of all the way she stated it was very unperfessional. The tone she had, she should not be in customer service. And then when he went to ask about a 6th location the lady hung up. She said she could not help and hung up. No " can I help you with anything else" no " I'm sorry we cannot help you at this time". She was flat out rude as hell. The kicker... my parents were on their way down to get me when they ran into car problems. They called and the lady they talked to said they had what i needed and was looking for. In a location that we specifically asked about. And also...they can't rent me a car but they can try to sell me one. Yeah. Definitely not recommending them. Definitely not using them again. This has been a huge nightmare.
May 30 · Angie Gowin
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