Drivo Rent A Car

- 408 Carnegie Ave, Newark, NJ 07114

For travelers and residents across New Jersey, securing reliable and diverse transportation options is essential for navigating the complex roadways of the Tri-State area. Drivo Rent A Car operates as a car rental agency centrally located in Newark, NJ, aiming to provide a comprehensive range of vehicles to meet every local and visitor need. From quick city commutes to family road trips and even group excursions, Drivo positions itself as a key provider of temporary vehicle access in a major New Jersey hub.

The agency’s core mission is to offer a variety of vehicles paired with convenient service options, simplifying the rental process for their clientele. As an on-site service provider, Drivo Rent A Car focuses on making vehicle access and return as straightforward as possible. However, prospective customers should always conduct their own due diligence, balancing the reported positives—like professional staff and shuttle service—with cautionary reviews that mention challenging customer service experiences and confusion regarding third-party affiliations (such as ACE Car Rental). Understanding both the benefits and potential pitfalls is crucial for making an informed decision about your New Jersey car rental.

The agency acknowledges the importance of accessibility and payment flexibility in the competitive Newark market. With an expansive fleet designed to cater to varying budgets and group sizes, Drivo Rent A Car serves as a significant resource for those needing short-term or extended vehicle rentals for travel throughout the Garden State and beyond.

Drivo Rent A Car is conveniently situated to serve the greater Newark community and those traveling through Newark Liberty International Airport (EWR). The strategic location ensures ease of access, particularly for customers who prefer a non-terminal rental process but still need close proximity to major transportation links.

The agency is located at:

• 408 Carnegie Ave, Newark, NJ 07114, USA

This location places the agency on the main thoroughfare, near the convergence of major highways, including Routes 1 and 9, making it a fast and simple drive to the New Jersey Turnpike and the Garden State Parkway. For customers arriving or departing via air travel, the agency specifically notes that an Airport Shuttle service is available, bridging the gap between EWR and the rental office at 408 Carnegie Ave. The working hours are generally Monday through Saturday from 6:00 AM to 12:00 AM (Midnight), but customers should call ahead to confirm holiday hours or any unexpected changes.

A crucial accessibility feature highlighted for the physical location is its commitment to serving all community members:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features demonstrate an effort to provide a more inclusive and hassle-free experience for customers with mobility considerations.

Drivo Rent A Car operates as a full-service car rental agency with the primary goal of putting customers behind the wheel of a suitable vehicle quickly and efficiently. Their services revolve around providing diverse vehicle options and fundamental rental conveniences.

The range of vehicles available through their car rental services includes:

• Car Rental (General services for all vehicle types)
• Economy Car Rental (Budget-friendly and fuel-efficient models like a Chevy Spark or Mitsubishi Mirage)
• Compact Car Rental (Slightly larger, such as a Hyundai Accent or Nissan Versa)
• Intermediate Car Rental (Also known as Mid-size, balancing size and efficiency, like a Volkswagen Jetta or Kia Forte)
• Full Sized Car Rental (More spacious sedans, often including models like a Chevy Malibu or Toyota Camry)
• SUV Rental (Versatile vehicles suitable for families or those needing extra cargo space, such as a Jeep Patriot or Nissan Rogue)
• Mini Van Rental (Ideal for smaller groups or families needing flexible seating and luggage capacity)
• Full Sized Van Rental (Perfect for large groups, sports teams, or commercial use, offering capacity for seven or more passengers)

Additional service features include:

• Onsite services at the 408 Carnegie Ave location.
• Availability of an Airport Shuttle to and from EWR.
• Acceptance of both Credit Cards and Debit Cards for payment (customers should verify specific security deposit and policy requirements for debit card use).

The agency presents several key features designed to appeal to the local market seeking convenience and variety in their rental experience.

• Broad Fleet Selection: The extensive range of vehicle categories ensures that Drivo can cater to almost any requirement, from a solo business trip (Economy Car) to transporting a large group or team (Full Sized Van Rental). This diverse fleet is a significant advantage in the flexible New Jersey travel environment.
• Payment Flexibility: The acceptance of both Credit Cards and Debit Cards provides greater payment options for customers, enhancing accessibility to their rental services.
• EWR Airport Support: The provision of an Airport Shuttle service demonstrates a commitment to providing a seamless experience for customers flying into or out of Newark Liberty International Airport, a major point of entry for the state.
• Positive Staff Interactions: Customer reviews highlight instances of exceptional service, noting staff members like "Amil" and "Larry" for their professionalism, patience, and friendly demeanor, which created a "smooth" and "perfect ending" to the rental experience.
• Accessibility: The inclusion of a Wheelchair accessible entrance and parking lot is a commendable feature, promoting ease of use for all customers.

It is important for prospective renters to be aware of mixed customer experiences. While there are commendations for specific staff members, there are also serious complaints that mention issues such as wrongful denial of service, unprofessional conduct, and the need for legal threats to receive an apology. This suggests that while excellent service is possible, consistency may be an area of concern that should be weighed against the agency’s positive features.

For all inquiries, including current availability, reservations, and detailed information about rental requirements (especially for debit card policies or specific vehicle models), customers can reach Drivo Rent A Car using the following contact details:

• Address: 408 Carnegie Ave, Newark, NJ 07114, USA
• Phone: (855) 550-0008
• Mobile Phone: +1 855-550-0008

We recommend calling the agency directly, particularly if your travel plans involve a large group (Full Sized Van Rental) or if you have specific payment or accessibility needs, to ensure all details are confirmed prior to your arrival.

Choosing Drivo Rent A Car in Newark, NJ, is primarily a choice for vehicle variety and location convenience. For New Jersey residents, the appeal lies in the extensive range of vehicles, ensuring they can find the right match for any scenario—from a simple, fuel-efficient "Economy Car Rental" for local errands to a "Full Sized Van Rental" for group travel to the Jersey Shore or the Poconos. The ability to pay with both Credit Cards and Debit Cards is a significant factor in making their services widely accessible to the local population. Furthermore, the provision of a dedicated Airport Shuttle connecting to EWR is a huge convenience, saving renters the hassle of dealing with the large, often overwhelming, airport car rental centers.

However, the decision must be made with a full understanding of the customer service landscape. While positive reports highlight kind and professional staff members who make the process smooth, the very serious negative review concerning the alleged "Shameful Experience" with service denial and unprofessional conduct cannot be ignored. This indicates a potential risk in the consistency of service delivery.

Therefore, Drivo is worth considering if:

• You require a specific, larger vehicle type, such as a Mini Van or Full Sized Van, which are part of their dedicated fleet offerings.
• You need the flexibility of using a Debit Card for your rental payment (pending verification of their specific deposit policy).
• You value the convenience of a local, non-airport rental center with an Airport Shuttle service to EWR.

To mitigate potential negative experiences, customers are strongly advised to confirm all reservation details in writing, clearly understand the documentation required for pickup, and verify their insurance coverage prior to arrival. By taking these proactive steps, customers can leverage Drivo's advantageous fleet and location while minimizing potential complications, securing reliable transportation for their next adventure in New Jersey.

Drivo Rent A Car

408 Carnegie Ave, Newark, NJ 07114, USA