Hertz Car Rental - Burbank - South Victory Boulevard

- 810 S Victory Blvd, Burbank, CA 91502

The Hertz Car Rental location on South Victory Boulevard in Burbank, California, serves as an essential hub for Southern California residents and visitors seeking versatile transportation solutions. Situated in the heart of the media and entertainment capital, this agency provides a range of vehicles necessary for navigating the dynamic Los Angeles County—from efficient sedans for daily commutes to specialized commercial vehicles for projects. As part of the globally recognized Hertz brand, this neighborhood location aims to offer a reliable local touch to a world-class service, backed by professional onsite operations and a variety of payment methods including modern NFC mobile payments.

For many Californians, renting a vehicle is often a necessity, whether it's for business travel, a weekend road trip up the coast, or needing a temporary car while their own is in the shop. This Burbank branch facilitates those needs, ensuring that whether you’re a production professional working in the nearby studios or a local family running errands, you have access to a variety of options. The agency emphasizes convenience through its established presence and its commitment to offering specific discounts to key members of the community, such as active military personnel.

Understanding the specific offerings and location details is key to a smooth rental experience in the bustling Los Angeles metropolitan area. This particular Hertz location’s core value proposition lies in its strong logistical position and its commitment to transactional accessibility for all patrons.

The Hertz Car Rental branch is conveniently situated at 810 S Victory Blvd, Burbank, CA 91502, USA. This placement is ideal for users across a broad swathe of the greater Los Angeles area, particularly those in Burbank, Glendale, Studio City, and North Hollywood. The Victory Boulevard address places the agency near major local attractions and business centers, making it an easy drive to and from the Hollywood Burbank Airport (BUR) and other key locations like the Warner Bros. Studios and Universal City. Its “neighborhood location” status means it is geared toward local residents and businesses, offering a more dedicated service environment compared to a hectic airport counter.

A significant highlight of this Burbank facility is its commitment to serving all customers equally. The premises are physically equipped with essential accessibility features, including a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. This attention to detail ensures that the process of picking up or dropping off a rental vehicle is straightforward and dignified for individuals with mobility needs. The highly accessible location, coupled with its proximity to high-traffic areas, positions it as a practical choice for anyone needing a reliable rental solution in the San Fernando Valley region. Furthermore, the ability to accept various payment forms, including Credit cards, Debit cards, and the increasingly popular NFC mobile payments, adds another layer of modern convenience for California customers.

As a full-service car rental agency, the Burbank South Victory Boulevard location provides a robust selection of rental services to cater to both commercial and leisure demands throughout California. The core offerings are designed to provide flexibility and meet specific vehicle needs.

• Onsite Services: The facility operates as a dedicated car rental agency providing comprehensive onsite services for reservations, vehicle pickup, and drop-off. This local presence allows for direct, in-person handling of rental agreements.
• Diverse Passenger Vehicle Fleet: Customers can select from a wide range of standard Hertz fleet options, which typically include economy cars (like the popular Ford Focus), small sedans, mid-size vehicles, full-size SUVs, and passenger vans, suitable for both short-term local travel and longer California road trips.
• Specialized Cargo Van Rental: A particularly notable offering is the availability of Cargo Van Rental. This service is essential for local businesses, home movers, and individuals needing extra space for professional or personal hauling projects in the area.
• Manager's Special Program: This is a standard discount option that allows customers to reserve a vehicle at an economy car rate while being guaranteed a compact or larger vehicle, with the specific model being determined by the location at the time of pickup. It is designed to offer excellent value and flexibility.
• Multiple Payment Acceptance: Convenience is paramount, and the agency accepts major Credit cards, Debit cards, and modern NFC mobile payments, allowing customers to complete transactions quickly and securely.
• Active Military Discounts: The branch offers discounts specifically for active military personnel, acknowledging their service with special rates on base rentals (discounts may vary and are subject to availability).

The combination of a versatile fleet, specialized equipment like cargo vans, and the acceptance of modern payment methods makes this agency a functionally comprehensive choice for various California transportation requirements.

While the overall rental experience is dependent on the day-to-day operations and staff performance, this specific Hertz location offers several inherent features and operational highlights that are factually confirmed and beneficial to the local California customer base.

• Active Military Savings: A key promotional feature is the offer of Active military discounts. This program provides valuable savings for service members and demonstrates the company's commitment to providing discounted rates to those who serve.
• Physical Accessibility Compliance: The provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot is a crucial highlight, ensuring the facility is prepared to cater to all patrons regardless of mobility challenges, promoting inclusivity in the community.
• Modern Payment Technology: The acceptance of NFC mobile payments—such as Apple Pay or Google Pay—offers a touchless and rapid transaction process at the counter, a convenience that modern California customers increasingly expect.
• Essential Utility Vehicle Availability: The confirmed specialization in Cargo Van Rental is a significant feature, particularly in a high-density, commercial area like Burbank. This ensures that customers have access to light-duty commercial vehicles when needed for moving or business logistics.
• Central Burbank Location: The agency's strategic location on South Victory Boulevard provides easy access to major studios, business centers, and residential areas in the San Fernando Valley, minimizing travel time to begin a rental.
• Global Brand Backing: As a Hertz-branded location, customers benefit from the vast network, policies, and standard features associated with one of the world's largest car rental providers, including corporate accounts and national insurance options.

These confirmed highlights focus on logistics, accessibility, and financial savings, offering tangible benefits that customers can rely on when planning their rental.

For all rental inquiries, reservations, and general information, customers should use the primary contact channels for the Hertz Car Rental - Burbank - South Victory Boulevard branch.

The physical address for vehicle pickup and drop-off is: 810 S Victory Blvd, Burbank, CA 91502, USA.

To speak directly with a representative at the local office, please call: (818) 841-8704 or use the international dialing number +1 818-841-8704. It is recommended to contact the branch by phone to confirm hours of operation and vehicle availability.

Choosing a rental agency in California requires careful consideration, weighing convenience and essential features against customer-reported experiences. This Hertz location is objectively valuable for its functional offerings: its highly accessible Burbank location, the availability of specialized vehicles like Cargo Vans, its acceptance of multiple payment forms including NFC technology, and the confirmed Active Military Discount program. For customers who prioritize these specific logistical advantages, the location provides a clear benefit.

However, potential customers must be fully informed of the recurring service issues documented in public customer reviews. There have been serious and consistent reports from multiple renters detailing poor vehicle cleanliness, with one customer specifically noting the interior was "so nasty" with leftover food and debris, requiring them to personally clean the seats and steering wheel. Furthermore, serious complaints regarding customer service and business conduct, including allegations of a "bait and switch" related to a "Manager Special" and reports of a "blatantly rude" manager, have been cited. The Manager's Special itself is a program designed to give customers a larger vehicle for a lower price, and while the program's terms are clear, the execution of this offer at the local level has been cited as a point of contention by at least one customer.

Therefore, while the Hertz brand provides a solid framework of services and discounts, the local management and staff have been publicly challenged to "LEVEL UP, TAKE CARE, VALUE YOUR CUSTOMERS, AND TRAIN THE WORKERS TO CLEAN THE RENTAL CARS." A discerning customer who chooses this location should be prepared to immediately and thoroughly inspect their vehicle for cleanliness before leaving the lot. If you require a Cargo Van, need the military discount, or benefit from the NFC payment option and the highly accessible location, this branch meets those fundamental criteria. However, customers must be proactive in confirming that the vehicle meets the expected standards of cleanliness and service upon arrival, and be prepared to address any issues onsite with the staff immediately to ensure a satisfactory California rental experience.

Hertz Car Rental - Burbank - South Victory Boulevard

810 S Victory Blvd, Burbank, CA 91502, USA