Enterprise Rent-A-Car Introduce
When navigating the diverse needs of life in New York—from city commuting and weekend escapes to moving furniture or transporting a large group—having access to reliable vehicle rental is essential. For residents of Eastern Queens and the surrounding areas, the Enterprise Rent-A-Car branch in Queens Village offers a convenient, trustworthy, and locally focused solution for both car and van rentals. This location serves as a key resource for the community, providing a wide selection of well-maintained vehicles for any purpose.
This particular branch of Enterprise Rent-A-Car is a full-service car rental agency and van rental agency, dedicated to upholding the brand's reputation for great customer service. Their team is known for going the extra mile, as highlighted by local customers who praise staff members like Maria for making the rental process "so easy" and fast, offering expert knowledge on insurance and add-on options. In the event of an unexpected issue, such as a vehicle breaking down, staff like Malik demonstrate professionalism and empathy, ensuring a smoother resolution. This focus on customer care is paramount for New Yorkers who rely on efficient service.
Adding to its local distinction, this Enterprise branch proudly identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and diversity within the Queens community. Whether you need a fuel-efficient compact car for a quick trip across the borough, a spacious SUV for a family vacation outside the city, or a cargo van for a big project, this location is equipped to meet those demands, providing flexibility and support for all types of travel plans.
The Enterprise Rent-A-Car location is conveniently situated in Queens Village, making it highly accessible for residents throughout Queens, Nassau County, and the greater New York region. Its position on a major thoroughfare simplifies both pick-up and drop-off logistics.
The address for the branch is:
218-30 Hillside Ave., Queens Village, NY 11427, USA
This location is committed to accommodating all customers, with specific attention to accessibility. The facility features a wheelchair accessible entrance and designated wheelchair accessible parking lot spaces, ensuring a smooth and barrier-free experience from the moment you arrive.
The typical operating hours for this branch are as follows, though it is always recommended to confirm specific hours when booking:
- Monday to Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
The Queens Village branch specializes in providing a full range of temporary transportation options, covering everything from daily errands to long-term commercial needs. Their fleet variety ensures that whether you are traveling solo or with a large group, you will find a vehicle that suits your specific requirements.
The core services provided include:
- **Car Rental Agency Services:** Offering economy, compact, intermediate, standard, full-size, and luxury sedans for short or long-term personal and business travel.
- **SUV and Crossover Rentals:** A selection of vehicles for families, road trips, and those requiring additional space or All-Wheel Drive (AWD) capability, from small crossovers to large SUVs like the Chevrolet Tahoe or similar.
- **Van Rental Agency Services:** Providing minivans (like the Chrysler Pacifica or similar) for family transport and large passenger vans (up to 15-passenger) for group outings, sports teams, or organizational travel.
- **Truck Rentals:** Offering pickup trucks (like the Toyota Tacoma or similar) for hauling or light commercial needs. Cargo vans are also available for moving or transporting bulky items that don't fit in a standard vehicle.
- **Short-Term and Long-Term Rentals:** Catering to daily, weekend, weekly, and monthly rental periods.
- **Refueling Service Options:** Allowing customers to choose between prepaying for fuel, having Enterprise refill it upon return (with an associated fee), or refilling the tank themselves before dropping off the vehicle.
In addition to a robust fleet, the Queens Village location offers several features that enhance the customer experience and cater directly to members of the New York community.
Highlights of choosing this local Enterprise branch include:
- **Recognized as Women-Owned:** This local distinction supports diversity in business and adds a personalized, community-focused touch to the service provided.
- **Active Military Discounts:** Enterprise offers special contracted rates for Official Government Travel and a **5% discount off base rates** for Government Leisure Travel, available to active-duty members, retired employees, and veterans. This is a valuable feature for the large military community in New York.
- **Flexible Payment Options:** The branch accepts major Credit Cards and Debit Cards for payment. Furthermore, they facilitate modern transactions with support for NFC Mobile Payments, ensuring a swift and convenient checkout process.
- **Age Requirement Flexibility:** Renters as young as 18 years old may be able to rent for Official Government Travel, with standard leisure rental generally available for those 21 and older, though a young driver surcharge may apply for those under 25.
- **Travel to Canada Permitted:** Renters are allowed to travel into Canada with vehicle classes ranging from Economy through Full Size cars and Minivans.
- **Damage Waiver (DW) Offered:** Customers have the option to purchase a Damage Waiver at the time of rental, which waives or reduces their responsibility for damage to the rental vehicle, subject to rental agreement terms.
The team at the Queens Village location encourages all prospective renters to call ahead for the most accurate information on vehicle availability, rates, and current documentation requirements.
Contact Information:
- **Address:** 218-30 Hillside Ave., Queens Village, NY 11427, USA
- **Primary Phone:** (718) 465-0200
- **Mobile Phone (Direct Line):** +1 718-465-0200
- **Accessibility:** Wheelchair accessible entrance and parking available.
- **After Hours Return:** Note that after hours return service is generally **not** available at this specific location, and customers must confirm drop-off details with branch staff during business hours.
Choosing the Enterprise Rent-A-Car branch in Queens Village is a decision to prioritize excellent local customer service and a reliable, well-maintained fleet. This branch is particularly recommended for New York residents who value personalized attention, such as the expert and efficient service provided by staff members like Maria. In a large metropolitan area, having a team that can get customers "in and out quickly" and handle complications with "empathy," as noted in customer reviews, translates directly into saved time and reduced stress.
Furthermore, the specialized features are a major draw. Active-duty military members, veterans, and government employees can benefit significantly from the dedicated military discounts available. The identification as a women-owned business is another factor for those looking to support diverse local enterprises. Most importantly, the wide selection of vehicles—from basic economy cars perfect for city parking to large vans needed for family or business tasks—means you only need one go-to location for all your car and van rental needs in Eastern Queens. By offering diverse payment methods and a strong commitment to accessibility, the Queens Village Enterprise location simplifies the rental experience, ensuring you have the right vehicle for wherever your life in New York takes you.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
218-30 Hillside Ave., Queens Village, NY 11427, USA
Enterprise Rent-A-Car Reviews
pick upmanagementphoneinformationinsuranceteamvanquestionsrespectclean
★ 5★ 4★ 3★ 2★ 1Five Stars for Maria! Maria is such an asset to Enterprise. She makes renting so easy. She’s informative about all of the Insurance and Add-on options, answers every question with her expert knowledge and she is so wonderful to rent from. Maria gets customers in and out quickly and keeps everything running smoothly at Enterprise. Thank you Maria!
October 14 · tricia daniels5 stars for staff member Malik. He was very professional and showed empathy towards my situation as the car I rented stopped running after 1 day. Other than that, Enterprise needs to update their information when applying on line or over the phone. Information needs to be provided in advance regarding additional documentation when renting a car not when you show up to pick up the car.
August 15 · Charles TimmesCalled ahead of time for a car, discussed prices for models available. When I get there they don't have the size car I requested. Then, the car I end up renting smells like an ashtray. Very disappointed.
August 11 · J.K.C.The Queens Village team under the leadership of Ryan are terrific. Always professional and engaging. They get you serviced quickly, in and out and always with a smile. I won't use any other rental company.
September 29 · Pamela Ross-BarnesVery happy with the service fromThis location my Vehicle I had a reservation for was clean and ready to go. Maria was very helpful getting me in and out quickly, I was there less than 5 minutes for the pick and drop off. This will be my primary enterprise location to rent a vehicle from
April 21 · ramjeet baldeo
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