Enterprise Rent-A-Car Introduce
For Connecticut residents seeking a reliable and conveniently located vehicle solution, the **Enterprise Rent-A-Car** branch at **2431 Berlin Tpke in Newington, CT**, stands out as a dependable choice. This local agency, which proudly identifies as **women-owned**, offers the extensive fleet and global backing of a major brand while delivering dedicated, neighborhood-focused service. It operates as both a **Car rental agency** and a **Van rental agency**, catering to the diverse mobility needs of the Central Connecticut community, from routine replacement rentals to large-group transport.
Located directly on the busy Berlin Turnpike, this Enterprise branch is easily accessible and serves as a vital service for customers whose own vehicles are in the shop, for local business needs, or for families planning road trips throughout New England. While the experience can sometimes vary—as reflected in customer feedback regarding fuel levels and vehicle cleanliness—the commitment of the staff, particularly team members like Connor and Tim, to providing **outstanding service** is consistently recognized and applauded by valued, long-term customers. Their dedication, professionalism, and commitment to delivering top-tier customer service underscore the potential for an excellent rental experience.
Furthermore, this location is noted for providing essential benefits and modern conveniences. Not only does it offer **active military discounts** as a thank you to service members and their families—a nod to Enterprise's own military roots—but it also accepts all modern forms of payment, including **NFC mobile payments**, ensuring a fast, contactless transaction. For a rental experience that combines national resources with a focus on local accessibility and special customer needs, this Newington branch is a key local partner.
Location and Accessibility
The Enterprise Rent-A-Car branch is highly visible and conveniently situated at **2431 Berlin Tpke, Newington, CT 06111, USA**. The Berlin Turnpike (US Route 5 and Route 15) is a major commercial corridor, ensuring that the location is easy to find and reach for drivers from Newington, Wethersfield, Rocky Hill, and surrounding areas of Hartford County.
The facility is committed to ensuring access for all members of the community, featuring critical accessibility provisions:
- **Wheelchair Accessible Entrance:** The premises include an entrance designed to accommodate all customers, providing ease of access for individuals using mobility aids.
- **Wheelchair Accessible Parking Lot:** Designated, accessible parking spaces are available for the convenience of customers with disabilities.
- **On-site Parking:** Ample parking is available on-site, simplifying the process of dropping off a personal vehicle before picking up the rental.
Services Offered
As a comprehensive transportation provider, the Newington Enterprise branch offers a wide variety of services and vehicle options:
- **Extensive Car Rental Fleet:** Provides a full spectrum of vehicles, including fuel-efficient economy and compact cars, standard and full-size sedans, SUVs of various sizes (small, medium, and large), and luxury or specialty vehicles based on availability.
- **Van Rental Services:** Functions as a dedicated **Van rental agency**, offering crucial options like **Minivans** (typically seating seven passengers) and **Passenger Vans** (often seating 12 or 15 passengers) for group travel, moving, or larger family excursions.
- **Short and Long-Term Rentals:** Supports daily, weekly, and extended-term rentals, catering to insurance replacements, business needs, and long road trips.
- **Active Military Discounts:** Offers special discounted rates and benefits to active duty service members, veterans, and their families, acknowledging their service with a commitment that traces back to the company's founder.
- **Payment Flexibility:** Accepts major **Credit cards** and **Debit cards**, alongside the modern, convenient option of **NFC mobile payments** for quick, contactless transactions.
- **Optional Products:** Provides supplementary services such as Damage Waiver (DW), Extended Protection, and various **Refueling Service** options (Prepay, We Refill, or You Refill) to tailor the rental agreement to customer preference.
- **One-Way Rentals:** Supports travel flexibility with one-way rental options, allowing customers to pick up a car in Newington and drop it off at a different Enterprise location, with certain class restrictions (Economy through Full-Size cars and Minivans allowed for Canada travel).
Features / Highlights
The Newington Enterprise branch holds several distinguishing features that enhance its appeal to the Connecticut market:
- **Identifies as Women-Owned:** This status reflects the business's commitment to diverse ownership and leadership, allowing it to tap into various programs and networks that support women-owned enterprises in Connecticut.
- **Military-Friendly Benefits:** A strong commitment to the armed forces, including offering **active military discounts** and working with organizations like USAA to provide additional perks such as waived under-25 fees for eligible members.
- **Modern, Contactless Payment:** The acceptance of **NFC mobile payments** caters to the preference of many local consumers for speed and security in their transactions.
- **High Customer Service Potential:** As highlighted by customer testimonials, the branch employs staff members who consistently demonstrate **outstanding service, dedication, and professionalism**, setting a high standard for customer care.
- **Excellent Local Accessibility:** Situated on the high-traffic Berlin Turnpike, the location is easy to get to, and the provision of **wheelchair accessible entrance** and **parking** ensures all customers are served with convenience.
Contact Information
To make a reservation or speak with a representative at the Newington branch, please use the following contact information:
Address: 2431 Berlin Tpke, Newington, CT 06111, USA
Phone: (860) 665-1422
Mobile Phone: +1 860-665-1422
What is Worth Choosing This Location
Choosing the Enterprise Rent-A-Car on the Berlin Turnpike in Newington is highly recommended for Connecticut residents looking for reliable, locally integrated, and value-driven vehicle rental. The fact that the agency **identifies as women-owned** is a noteworthy feature for both corporate clients and individuals who prioritize supporting diverse local businesses.
The most compelling reason to choose this branch is the **dedicated personnel** like Connor and Tim, whose exceptional and top-tier customer service has been specifically recognized by frequent, valued customers. While fleet-related hiccups (like the low fuel or odor mentioned in one review) can occur at any rental agency, the consistent and praised effort of key staff to maintain professionalism and commitment to satisfaction provides strong confidence that issues will be handled effectively.
Furthermore, the practical benefits are substantial: access to a **full range of vans and cars** for every purpose, **special discounts for active military and veterans**, and the sheer convenience of **on-site parking** and modern payment systems (including NFC mobile payments). For Newington and Central Connecticut drivers, this Enterprise location delivers a powerful blend of global fleet resources and a sincere, local commitment to service excellence, making it a smart and dependable choice for any car or van rental need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2431 Berlin Tpke, Newington, CT 06111, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had 3 things that I would have appreciate it went different during the pick up of my rental car.1. The rental car they provided was empty in gas (the representative offered a solution but see the item #3)2. The car still has cigarette smell inside.3. After I brought up that the car was gas empty, they took the car to the gas station to “ completely fill it up”, the representative filled it up only 3 quarters and I did realize after I left the place.I wouldn’t be upset if I have gotten changed to another same size car but the only “available option” was a mirage hatchback which I then said no because my rental reservation is for a month. The lot was full of cars and it would have been great if they offered to upgrade it. I am a frequent customer of Enterprise, a small gesture to upgrade my car, which qualify under my current tier for free, would have been appreciated. Instead they made me wait extra time for the car assigned to me to get the “tank filled” and still taking the car with cigarette odor.
August 14 · Fernando OrtizRecognition for Outstanding ServiceI'd like to recognize Connor and Tim for their exceptional service. They consistently go above and beyond on every one of my rentals, and I’m confident they provide the same outstanding service to every customer who visits the Newington, CT branch.Their dedication, professionalism, and commitment to customer satisfaction truly stand out. Connor and Tim absolutely deserve a raise for the work they do.Keep up the great work, and thank you for always providing top-tier customer service.Sincerely,A valued customer,Cheree
September 26 · Cheree McCoyHad a great experience this morning renting a car from the Enterprise location in Newington! My mom needed a vehicle for the week as her car is getting repaired and Collin took the time to walk my mom (70 year old who has been driving a 2005 Toyota Avalon) through all the bells and whistles of a brand new Mercedes. He was super patient and professional. My mom felt nervous at first, but left confident driving in this vehicle because he was so thorough with her. Thank you Collin-you are the reason we ALWAYS choose enterprise.
September 06 · Jacqueline DuboisIf I could do a zero, I would. I just went at 1125am to pick up a car. My husband had called and spoke to a male representative at the store after the automated system. The male representative said they had a Hyundai Cona available to be there for 1125am when they close at 12pm. We arrived to be told they had nothing available. Sorry for the inconvenience, the customer service and the store show different inventory. Why waste our time and tell us to be there for a certain and tell us the total amount would be 183 and change. If there is NOTHING available!. This was a waste of time and now we have to change our plans. We will NOT be using this location. First and last time!
June 21 · Katie WhitneyI'm coming here for all my car rental needs,and always have good experience with the.They have very competitive prices and excellent service. I'm pleased to do business with them.
February 09 · AndrzejI had an excellent experience with Enterprise Newington. Tha staff Tim, Connor, and Miguel were all professional, friendly, and helpful.All smiles when walking in.When picking up the vehicle, it was smooth and painless, Tim went over all my questions and concerns. Very professional, friendly, didn’t judge me at all. Tim had a big smile as well.When returning the Vehicle, I was greeted with a big smile from Connor, went over the vehicle and the return was smooth. Went over all questions and concerns and how my experience was from start to finish. And the best part no judgements both times.I absolutely be renting from Enterprise Newington again because of this outstanding service, from Tim, Connor, and Miguel.Thank youWilliam R.
July 18 · William Ramundo
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