Enterprise Rent-A-Car Introduce
For Gwinnett County residents and visitors needing reliable, temporary transportation, **Enterprise Rent-A-Car** at 4182 Stone Mountain Highway in Lilburn, Georgia, serves as a comprehensive and conveniently located option. This established location is more than just a place to pick up a car; it is a full-service **Car rental agency** and **Van rental agency** dedicated to getting the people of Georgia where they need to go, whether for a quick replacement, a business trip, or a family outing.
The Lilburn branch carries the weight of a globally recognized brand, promising a wide variety of vehicles, from economical sedans for local commutes to spacious vans necessary for larger groups or moving jobs. Their dual focus on both car and van rentals ensures that diverse customer needs are met, a crucial service in the sprawling suburban areas of the Atlanta metro region.
What truly distinguishes this Lilburn location are its specific business highlights and commitment to inclusion. The branch proudly identifies as **women-owned**, a factor that resonates with patrons who prioritize supporting diverse businesses within their local Georgia community. Furthermore, in recognition of the service and sacrifice of military personnel, the location offers **Active military discounts**, providing a tangible benefit to our service members and their families.
In terms of physical access and payment flexibility, the Lilburn Enterprise location is set up for modern convenience. The facility is equipped with a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that the services are available to all customers with varying mobility needs. For transactions, they accept a broad range of payment methods, including **Credit cards**, **Debit cards**, and **NFC mobile payments**, making the financial part of the rental process quick and hassle-free. While the quality of service can sometimes vary, as noted by customer feedback—some customers report stress-free experiences with spotless cars and fast service, while others mention long wait times and vehicle cleanliness issues—the branch's commitment to accessibility and discounts remains a constant, valuable feature for the Georgia consumer.
The Enterprise Rent-A-Car branch is situated in a key commercial area of Gwinnett County, making it highly accessible to the Lilburn community and neighboring areas like Snellville and Stone Mountain. The location on Stone Mountain Highway (US-78) is central to the area’s infrastructure, offering direct access for drivers coming from multiple directions.
- **Specific Address:** The rental office is conveniently located at **4182 Stone Mountain Hwy, Lilburn, GA 30047, USA**. This highway location ensures ease of access and visibility for customers seeking a nearby car or van rental service.
- **Wheelchair Accessible Entrance:** The building features a dedicated **Wheelchair accessible entrance**, facilitating easy entry for customers who use mobility devices. This inclusive design reflects the brand's efforts to accommodate the needs of all potential renters.
- **Wheelchair Accessible Parking:** Ample and designated **Wheelchair accessible parking lot** spaces are provided at the facility. This feature is essential for a rental agency, allowing all customers to safely park their vehicle before pickup or upon return.
- **Direct Road Access:** Being on Stone Mountain Highway provides a straight shot to Interstate 285 and other major Atlanta-area routes, which is ideal for customers heading into the city or navigating other parts of Georgia.
The Lilburn Enterprise location offers a robust suite of vehicle rental services, catering to both everyday travelers and those with specialized transportation needs. As both a car and van rental agency, the inventory is designed to be versatile.
- **Daily, Weekly, and Monthly Car Rentals:** Providing standard short-term and long-term rental options for a full spectrum of passenger vehicles, from economy cars to full-size SUVs.
- **Van Rental Services:** Specialized rental options for larger vehicles, including minivans for family travel and cargo vans for moving, small business deliveries, or heavy hauling.
- **Insurance Replacement Rentals:** Working directly with insurance companies for customers who need a rental vehicle while their personal car is being repaired following an accident.
- **Corporate and Business Rentals:** Offering tailored solutions for local Georgia businesses, potentially including special rates or long-term lease options for corporate needs.
- **Payment Flexibility:** Accepting multiple modern payment forms, including all major **Credit cards**, **Debit cards** (subject to specific rental policies), and **NFC mobile payments** like Apple Pay or Google Pay, for swift and secure transactions.
- **Military Discount Application:** Processing **Active military discounts** on leisure travel rates for eligible service members, honoring their dedication with savings.
- **Reservation Management:** Providing services for managing existing bookings, including modifications, extensions, and cancellations, often accessible through online platforms or direct phone contact.
The distinguishing characteristics of the Enterprise Rent-A-Car branch on Stone Mountain Highway make it a notable choice in the local Lilburn market. These highlights demonstrate a focus on community value and customer support.
- **Identifies as Women-Owned:** This designation offers local patrons the opportunity to support a **women-owned** business, fostering diversity in the local Georgia economy.
- **Support for Service Members:** The availability of **Active military discounts** ensures that current and former military personnel and their families receive a special rate for their personal travel needs.
- **Comprehensive Accessibility:** The guaranteed presence of a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** removes significant barriers for customers with disabilities, ensuring a more equitable rental experience.
- **Advanced Payment Technology:** Accepting **NFC mobile payments**, in addition to traditional **Credit cards** and **Debit cards**, positions the branch at the forefront of retail payment convenience and speed.
- **Dual Rental Specialty:** The dual role as a **Car rental agency** and a **Van rental agency** means the location is a one-stop-shop for personal transport and utility vehicle needs within Gwinnett County.
For reservations, current fleet availability, or general inquiries for the Lilburn, GA, branch of Enterprise Rent-A-Car, customers can reach out using the contact details below:
- **Address:** 4182 Stone Mountain Hwy, Lilburn, GA 30047, USA
- **Primary Phone:** (770) 982-1940
- **Mobile Phone/Direct Line:** +1 770-982-1940
The Enterprise Rent-A-Car location in Lilburn, GA, is worth choosing primarily for its brand reputation, its commitment to specialized customer segments, and its operational conveniences. For many in Georgia, the Enterprise name is synonymous with reliability and a vast selection, which is particularly beneficial for those needing specific vehicle types, such as the utility provided by their van rental service.
What truly elevates this branch is its demonstrable focus on inclusion and community support. The fact that it is a **women-owned** business is a strong positive for customers who wish to align their spending with local, diverse ownership. This is coupled with the valuable benefit of **Active military discounts**, a tangible way the business supports our military families in Georgia.
The high marks for physical access, including a **Wheelchair accessible entrance** and **parking lot**, ensure that the rental process is physically accessible to the broadest possible range of customers. While a consistent stream of customer feedback suggests that operational aspects like wait times and vehicle preparation can sometimes be inconsistent, the positive reviews highlight that when the team is performing optimally, the experience is described as fast, friendly, and stress-free with a spotless vehicle. Therefore, for a wide vehicle selection, payment flexibility, and strong support for military personnel and accessibility, the Enterprise Rent-A-Car on Stone Mountain Highway remains a top-tier choice for your temporary transportation needs in Lilburn and the greater Gwinnett County area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4182 Stone Mountain Hwy, Lilburn, GA 30047, USA
Enterprise Rent-A-Car Reviews
pick upcallpayemployeescleaninsurance companybranch managermorningtransactioncheck in
★ 5★ 4★ 3★ 2★ 1At this point, Enterprise is a complete disappointment. First of all, what's the point of a reservation?! You literally wait for an hour or more for a car. Why is it hard to manage the business of getting people in their rentals quicker. Most people have plans when they need a rental car. I would suggest getting your rental the day before your plans to ensure your schedule is not impacted by the extremely long wait times. AND after waiting so long for a car. We get the nastiest, dirtiest car. The funny thing is that when you call, they are promoting the cleanliness of their cars. Imagine waiting over an hour for a nasty car, and you have no choice but to take it as is because you've waited forever and have to get to your destination. Enterprise need to do better, especially this location!
May 04 · Histology BaeHi Enterprise team — just a quick note to say I really liked my rental on August 18. The car was spotless, comfortable, and great on gas. Pickup and drop-off were fast, the staff were friendly and clear about the terms, and the whole process was stress-free. Appreciate the smooth experience—will rent again.
August 26 · Robert EdwardsHad a car reserved for pick up and still waited over an HOUR for them to bring the car out. It took 20 minutes after I arrived just for any employee to address the line building up in the waiting area. Only 1 person detailing and the employee working inside said they can't detail as fast as they rent the cars. Not even worth coming to this location. I have never had to wait so long for a rental car in my past experience at other locations. If you have plans scheduled after your rental pick-up, good luck making it on time. (I was there for 2 hours to get my car that I already reserved in advance).
September 12 · Samantha DoeTyler was pleasant, knowledgeable and quick. I have a very hectic schedule and when I rented the car and returned the car, I was in and out in minutes. That was the most impressive thing to me.The reservation was done over the phone or online through my insurance company and I've been in this position more than once and each time things went smoothly, quickly and efficiently.Each agent that I spoke with over the phone or in person was very professional.Great and exceptional customer service.
July 18 · Bernard BadieThe service at this Enterprise location has declined significantly. My husband reserved a van in advance, and on Tuesday, he received a call from Josie letting him know the van was under recall. She said they were trying to find a comparable alternative and promised to call back on Wednesday with an update. My husband specifically asked if he could count on a follow-up because he didn’t want any surprises the morning of pickup. She assured him she would call either way. I was on speakerphone during this conversation and clearly heard everything that was said.Wednesday came and went with no call. After trying unsuccessfully to reach the branch by phone, my husband went there in person on Thursday morning around 8:45 a.m. When he arrived, he was told by another employee that Josie was working on finding an alternative and would be out to speak with him shortly. Instead, he sat there waiting for 30 minutes and watched her outside the entire time, pulling cars around the lot—clearly avoiding him.Eventually, Josie refused to come to the front at all and sent out another employee who was rude, sassy, and confrontational. He asked my husband to step outside to talk and accused him of lying about the promised call back. He claimed Josie said, “If I didn’t call back, that means we don’t have a car,” which is absolutely not what she said. Again, I was on that call and heard her clearly promise to follow up no matter what.It’s incredibly unprofessional for a manager to dodge a customer, send someone else to confront them, and then try to rewrite the conversation instead of simply admitting a mistake and trying to make it right. A little honesty and accountability would have gone a long way. Instead, this experience reflected poor leadership, lack of basic customer service, and a disappointing lack of integrity.
July 17 · Shameka Aldridge
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