Enterprise Rent-A-Car Introduce
For residents and visitors in the Maryland region, having reliable, flexible transportation is essential, whether for weekend getaways, business travel, or simply when your primary vehicle is in the shop. The Enterprise Rent-A-Car location at 9943 Washington Blvd N in Laurel, MD, stands out as a key local provider for both car and van rentals, offering services designed to meet the diverse needs of the greater Laurel, Columbia, and Fort Meade areas. This location operates as both a trusted car rental agency and a van rental agency, ensuring you have access to a variety of vehicle classes for any purpose.
Choosing a local agency means supporting a business with strong community ties. Importantly, this particular Enterprise branch proudly identifies as a women-owned business, demonstrating a commitment to diversity and local entrepreneurship within the competitive Maryland market. Their professional and fact-based approach aims to provide every customer with a smooth and satisfactory rental experience, focusing on getting you on the road quickly and confidently.
The Enterprise Rent-A-Car branch is strategically situated in Laurel, Maryland, making it a highly accessible point for customers throughout Howard and Prince George's Counties. Located at 9943 Washington Blvd N, Laurel, MD 20723, USA, the location is on a major thoroughfare, Washington Boulevard (often designated as U.S. Route 1), which is one of the primary routes connecting the greater Baltimore and Washington D.C. areas. This placement is particularly convenient for local users coming from nearby communities like Jessup, Fulton, Beltsville, and those associated with Fort Meade, which is just a short drive away.
The surrounding area is well-established for commercial services, meaning there is easy ingress and egress, along with nearby amenities like hotels (such as Quality Inn Near Ft. Meade and Extended Stay America - Columbia - Laurel - Ft. Meade), and other essential local businesses. The proximity to major highways like I-95 and MD Route 216 further enhances its accessibility, making it an efficient stop for those traveling longer distances or needing a fast pickup to continue their journey across the Mid-Atlantic.
A significant focus at this location is customer convenience, including ensuring the facility is accessible to everyone. The branch features both a Wheelchair accessible entrance and Wheelchair accessible parking lot, underscoring their commitment to serving all members of the Maryland community with necessary accommodations.
As a full-service car and van rental agency, the Enterprise Rent-A-Car in Laurel provides a wide range of rental solutions tailored for personal, family, and business use. They aim to cater to virtually every transportation requirement with a well-maintained and extensive fleet.
- Car Rental Agency Services: Offering diverse vehicle classes, including fuel-efficient economy and compact cars perfect for city commuting or budget-conscious travel; comfortable mid-size and full-size sedans for family trips; premium and luxury sedans for added style; and SUVs (e.g., Chevrolet Equinox, Nissan Rogue) with ample seating and luggage space for Maryland adventures, from Deep Creek Lake to Ocean City.
- Van Rental Agency Services: Providing a selection of vans and minivans, which are ideal for moving large groups (like 7-passenger minivans or larger passenger vans seating up to 15 passengers) or for transporting cargo (such as commercial cargo vans), catering to local businesses, community groups, and family vacation needs.
- Flexible Rental Options: Customers can book daily, weekly, or longer-term rentals, with options to prepay for fuel or have the agency refuel the vehicle upon return (for a service fee).
- Pick-up Service: While policies vary, customers are encouraged to call the location directly to inquire about their free pick-up service, allowing them to arrange transportation to the rental office, a valuable service for those without immediate transport.
This specific Enterprise location incorporates features that make the rental process simpler and more appealing to local Maryland customers. These highlights often represent the difference between a standard rental and a truly convenient, valued service experience.
- Identifies as Women-Owned: Operating as a women-owned business is a point of distinction, reflecting dedication and a localized approach to customer service and management.
- Active Military Discounts: In recognition of the large military community around Fort Meade and across Maryland, they offer Active military discounts, a significant benefit for service members and their families needing rental vehicles.
- Variety of Payment Options: For ease of transaction, the location accepts multiple forms of payment, including Credit cards, Debit cards, and NFC mobile payments, providing flexibility for different financial preferences.
- 24/7 After-Hours Drop-off: The location provides clear instructions for after-hours service, allowing renters to securely park the vehicle, lock it, and place keys in a drop box located in front of the office. This flexibility is crucial for renters whose travel plans fall outside typical business hours.
- Commitment to Customer Service: While one customer review details a serious and deeply concerning issue regarding vehicle sanitation—a situation that must be addressed immediately by the management—another review highlights the staff's professionalism, especially Mr. Moziah R. Cross, noting his great personality and commitment to ensuring customer satisfaction even under pressure. This shows the presence of dedicated staff striving for a positive experience.
For all rental inquiries, reservations, or to arrange a local pick-up, local Maryland customers can reach the branch using the following direct contact details.
Address: 9943 Washington Blvd N, Laurel, MD 20723, USA
Phone: (301) 617-9677
Mobile Phone: +1 301-617-9677
When you need a temporary vehicle in the Laurel area, choosing Enterprise Rent-A-Car on Washington Blvd N offers several compelling advantages specific to the needs of Maryland drivers.
Firstly, their dual classification as a car and van rental agency means this single, convenient location can handle virtually any need—from a compact car for running errands in Laurel to a 15-passenger van for a group outing to Baltimore's Inner Harbor or a university event. This fleet diversity saves customers time and effort compared to visiting multiple specialized rental companies.
Secondly, the commitment to local needs is apparent in their targeted benefits. The Active military discounts are a genuine and valuable perk for the substantial number of service members residing or working nearby. Furthermore, the dedication to full accessibility, with a wheelchair-accessible entrance and parking lot, makes this a reliable choice for customers requiring special accommodations.
Finally, while acknowledging that service quality can vary—as shown by the contrasting customer feedback on vehicle standards and staff praise—the local team is part of a nationally recognized brand. Customers benefit from the established corporate infrastructure, while dealing with a team that has a local presence and is often recognized for individual professional service. If you require a flexible, accessible, and diverse fleet solution backed by convenient local services, this Enterprise Rent-A-Car location is positioned to be your reliable transportation partner in the heart of Maryland. The key is to communicate any specific vehicle needs or concerns directly with the professional staff to ensure the best possible experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9943 Washington Blvd N, Laurel, MD 20723, USA
Enterprise Rent-A-Car Reviews
pickupinsurancemanagerSUVcalljobreservationcheckvanclean
★ 5★ 4★ 3★ 2★ 1Let me share my horrible experience with you all! Zero stars needs to be an option!I am extremely disappointed and disturbed by my recent experience with this Enterprise location in Laurel My family and I rented a blue Chevy Equinox SUV on 9/6/25 with the intention of picking up our newborn baby brother from the hospital—a moment that was supposed to be joyful and memorable. Instead, it turned into an absolute nightmare.Shortly after entering the vehicle, we discovered roaches inside the SUV. Let me be clear: this is a serious health hazard—especially when transporting a newborn. We had to make other arrangements since this vehicle was not up to par!! The presence of pests in a rental vehicle is completely unacceptable and shows a lack of basic sanitation and care on Enterprise’s part. It was clear that the car was unfit for use, and it is incredibly disappointing to know that such an unsanitary vehicle was handed over to a customer without proper inspection or cleaning.This experience not only disrupted what should have been a beautiful and stress-free occasion for our family, but it also raised serious concerns about how Enterprise maintains its fleet. It is both careless and negligent to allow a vehicle in such condition to be rented out.I strongly believe that some form of compensation or credit is warranted for this incident. This level of oversight is unacceptable for any business, let alone one as widely known as Enterprise. I sincerely hope this review serves as a wake-up call for better quality control and customer service moving forward.Please see the pictures below showing the pests! Someone needs to reach out to me immediately, as I am still awaiting a call back regarding this matter!
September 08 · Kay ChanelMr. Moziah R. Cross has a great personality, very professional. He makes sure that you are very satisfied with the vehicle. No, complaints. This is the 2nd time I had the pleasure of renting from this location. All of the staff are caring and professional even when they are push to the limited with customers.Thank You Managers Great Job !!!
August 13 · Beatrice WilliamsIf choosing the Ellicott City, MD Enterprise, Marquis is exceptional to work with. True customer service.We don't recommend the Laurel location. Our safety was put at risk by providing us w/ a non working, yet required feature for a vehicle despite it being pointed out, we were assured our wipers worked, not true.
October 06 · Tom WiseI booked a car with Enterprise two days ahead of time and scheduled my pickup for 7:30 AM—right when the location opened. When I got there, they didn’t have the car ready and I ended up waiting an hour and a half. No heads-up, no explanation until I asked.When the car finally showed up, it wasn’t even the one I reserved, it was a completely different SUV. They only told me about the switch when the vehicle arrived. On top of that, the wipers weren’t working properly, which was super frustrating and honestly not safe.This whole experience made me late to where I needed to be. The lack of communication and transparency was just crazy. Maybe this was just a bad location, but after this, I don’t think I’ll be using Enterprise again.
July 02 · James PFirst of all, there is no way to leave the ZERO StarsCalled today because the insurance agency for the idiot that caused an accident uses Enterprise. Thay had made arrangements for me @ 11:30 am. called at 1:15 to let them know I was coming shortly and to be sure they indeed had a van. Well 20+ minutes on hold to find out they didn't have one for me to use, they rented out the vehicle that was reserved for me. they then said they would look for another and I was hung up onGreat "Family Run Business"
August 12 · Rich Gak
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