Enterprise Rent-A-Car Introduce
For California residents and visitors navigating the beautiful expanse of the Inland Empire, particularly in and around Temecula Valley Wine Country, having access to a reliable, diverse fleet of rental vehicles is essential. Enterprise Rent-A-Car at the Ynez Road location in Temecula provides just that—a full-service car and van rental agency dedicated to serving the community's diverse transportation needs, from a quick weekend getaway car to a spacious van for a large group or family.
The Temecula branch is part of the globally recognized Enterprise network, but it operates with a strong local focus, aiming to deliver high-quality customer service that is personal and efficient. This location is designed to cater to various clients, including local residents needing a temporary replacement vehicle due to car trouble or insurance claims, as well as tourists looking to explore the region's wineries, golf courses, and nearby attractions like Old Town Temecula and Pechanga. Its strategic positioning near major freeways, connecting Interstate 15 and Rancho California Road, ensures excellent accessibility for those traveling from San Diego, Los Angeles, or the wider Southern California area.
As detailed in public information, this branch uniquely identifies as women-owned, a significant distinction that adds a local dimension to the globally known brand. Coupled with a commitment to providing tangible value through features like active military discounts, the Ynez Road Enterprise location aims to position itself as a thoughtful and accommodating choice for local users.
The Enterprise Rent-A-Car branch is conveniently situated at 27648 Ynez Rd, Temecula, CA 92591, USA. This location is easily found in the northern part of Temecula, an ideal spot for quick access to the I-15 freeway, which is the major north-south artery connecting the Inland Empire to coastal Southern California and destinations like San Diego and Orange County. Its proximity to key thoroughfares makes both pick-up and drop-off smooth for renters.
The business places a high value on physical convenience and accessibility, a critical factor for all customers in California. The key physical features include:
- Wheelchair Accessible Entrance: The facility is designed to accommodate individuals with mobility challenges, ensuring a smooth and easy entry into the rental office.
- Wheelchair Accessible Parking Lot: Designated accessible parking spots are provided for customer convenience.
- On-site Parking: The availability of on-site parking simplifies the process for customers arriving in their personal vehicle and needing to leave it securely while renting.
For payment flexibility, the location accepts a modern and comprehensive range of options, including Credit cards, Debit cards, and NFC mobile payments, making the rental transaction quick and seamless.
This Enterprise branch functions as both a dedicated Car rental agency and a Van rental agency, offering a diverse fleet to meet almost any requirement for California travelers. Their extensive vehicle selection is one of their strongest assets, ensuring customers find the right fit for their journey, whether it’s a solo trip, a family vacation, or a commercial need. Services include:
- Diverse Car Rentals: Providing a wide spectrum of vehicles, from economical compact cars for city driving and fuel efficiency to mid-size sedans, full-size cars, and luxury vehicles for business or pleasure. Popular models often include Small, Medium, Large, and Luxury categories.
- SUV Rentals: Offering various sizes of SUVs, such as small crossovers (like the Hyundai Kona or Nissan Rogue) to full-size SUVs, perfect for family trips to the mountains or the beach.
- Van Rentals: Specializing in van rentals for group transportation, typically including minivans (like the Chrysler Pacifica) and larger passenger vans (such as 10- or 12-passenger options), which are popular for Temecula Wine Country tours, corporate events, or large family gatherings.
- Truck and Specialty Rentals: While the core focus is cars and vans, the branch can also facilitate the rental of pickup trucks (like the Toyota Tacoma) and other specialty vehicles for moving or commercial purposes.
- Insurance Replacement Rentals: Offering direct billing and seamless coordination with insurance companies for customers who need a temporary vehicle while their personal car is being repaired due to an accident or theft—a common need for local users.
- Flexible Rental Terms: Providing rental options for various durations, from a single day to a week or longer, depending on the traveler's needs.
The notable features and benefits offered by the Enterprise Rent-A-Car on Ynez Road underscore its commitment to value and service:
- Identifies as Women-Owned: This designation highlights a commitment to diversity and community leadership, appealing to customers who wish to support women-owned businesses in the Southern California area.
- Active Military Discounts: A significant and deeply appreciated benefit for the large military community across California, including those at nearby bases. Enterprise offers special contracted rates for Official Government Travel and a 5% discount off base rates for Government Leisure Travel to active-duty personnel, veterans, and their families.
- Focus on Customer Resolution (Evidenced in Reviews): Despite an initial negative interaction highlighted in one review, the service recovery performed by team members like Colin and Andrew, offering a clean, discounted, and suitable replacement vehicle after hours, demonstrates a powerful internal commitment to achieving customer satisfaction and retaining local business, often going "above and beyond" the standard policy.
- Comprehensive Payment Options: Accepting Credit Cards, Debit Cards, and NFC Mobile Payments (like Apple Pay or Google Pay) offers modern convenience and flexibility for deposits and final payments.
- Diverse and Well-Maintained Fleet: Access to a wide range of rental types, from economy cars to minivans and SUVs, ensuring customers can match their vehicle choice precisely to their trip requirements, whether for a drive up the Pacific Coast Highway or a local Wine Country outing.
For California residents planning to book a car or van rental, or for existing customers with inquiries, the contact details for the Enterprise Rent-A-Car Temecula Ynez Road location are:
- Address: 27648 Ynez Rd, Temecula, CA 92591, USA
- Phone: (951) 694-1520
- Mobile Phone: +1 951-694-1520
- Standard Operating Hours:
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
Note: Customers can often arrange for after-hours drop-offs using a secure key drop system, but it is always best to confirm the specific procedure and liability with the branch directly during business hours.
Choosing the Enterprise Rent-A-Car on Ynez Road in Temecula is a strong decision for users in the Southern California area who prioritize a diverse selection of vehicles and a company with a proven capacity for exceptional customer recovery. While the provided customer feedback reveals that service can vary, the commitment demonstrated by staff members to correct an issue—by providing a last-minute, deeply cleaned, and discounted vehicle—highlights a high-level operational goal of customer care that surpasses mere policy adherence. This ability to problem-solve creatively, particularly for a family departing on a trip, shows a valuable dedication to the customer experience.
Furthermore, the designation as a women-owned business and the offer of active military discounts provide tangible reasons for local users to support this specific branch. For anyone in California—from Temecula locals needing an insurance replacement to visitors exploring the Inland Empire Wine Country—this location offers the reliability of a major national brand with the added benefit of local, customer-focused flexibility and a commitment to essential community values.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
27648 Ynez Rd, Temecula, CA 92591, USA
Enterprise Rent-A-Car Reviews
insurancedebit cardtruckmanagerpayforddealershipvacationdiscountpolicy
★ 5★ 4★ 3★ 2★ 1This is the worst customer service I have ever experienced. DO NOT go to this location. Mikayla, the assistant manager, has a horrible attitude when working with customers. Tone goes a long with making standing working relationships with customers and she needs an attitude adjustment. While I understand policies are in place, you can deliver information in a kind manner. There are people who come in with car problems and car theft.. have some empathy for people. It’s a harsh world out here.
September 23 · Michael DelaneyI was absolutely blown away by the excellent customer service I received! Colin went above and beyond! Unfortunately, the vehicle I had originally reserved I had been notified became unavailable . We had a trip we were leaving for the next morning, and I just needed a car that would fit us all asap. Andrew was very accommodating, helpful, and nice on the phone before I headed over there, but once I got there, the van I was hoping to be returned had still yet been returned. Colin swooped in and found me an SUV to fit us all, he washed and vacuumed it (I almost think himself) because at this point the store had closed and he gave me a discount. He was literally doing anything and everything to make sure I left the office satisfied. I left, forgetting that anything had ever gone awry to begin with. I was in shock that he cared so much to offer such great customer service that he went above and beyond! I honestly cannot remember ever receiving that kind of customer service. I have dealt with the Enterprise in Murrieta on Madison the year prior, and they had us waiting forever, offered us a different vehicle, and never apologized. She honestly could have cared less if I took my business elsewhere, which after that rental I did... I spent the rest of the year renting from Turo or Hertz because she was so rude. I came back to Enterprise for this family trip only because they had something available for the dates I needed, and it was a little cheaper, but now I will always return to Enterprise, specifically that location, ONLY. So thank you again, Colin!!
June 26 · B MMany great rentals over the last several years from Temecula Enterprise but today, 8/25/25, they kept me waiting for 45 minutes to then tell me that they didn't have the car specifically reserved last week in a face to face conversation. They suggested alternatives on the lot that unfortunately would not be suitable. If your commute or vacation (my case) depends on a car/truck with certain capabilities regarding size or terrain, you may be left "empty handed" on the day before your trip, scrambling to find an alternative instead of packing and/or resting. Personally not going to be spanked by Enterprise again. Enterprise Plus means nothing.
August 25 · Daniel MullinsCustomer service was top notch at this location. You could tell the people who work here really care about their customers. The employee checked the car very thoroughly before I drove off and did the same when I arrived back. And both people who helped me were very kind. I will surely use Enterprise again in the future.
July 15 · Angie ChaseWe had a great experience renting a Toyota RAV4 from Enterprise in Temecula. The gentlemen helping us get the rental, as well as returning the rental, were very professional, courteous, and helpful. The office was very crowded when we arrived, but they acknowledged us, and got to us in a reasonable amount of time. They had the exact car that we had reserved, and even gave us a better rate than we had expected when we made our reservations. We also had the same excellent service when we returned the car a week later. We will definitely rent from this Enterprise again!
July 11 · Terri Marroquin
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