Enterprise Rent-A-Car

- 147 W 83rd St, New York, NY 10024

For residents and visitors of the Upper West Side, accessing reliable and diverse vehicle rental options is made simple by Enterprise Rent-A-Car. Located conveniently in the heart of the neighborhood, this branch serves as a crucial hub for those needing temporary transportation, whether for a quick weekend getaway outside of the city, a larger van for moving or a group trip, or a replacement vehicle while a personal car is in the shop. This is a dedicated car rental agency and van rental agency, ensuring the availability of a wide range of vehicles to suit various needs.

The Enterprise brand is globally recognized for its commitment to customer service and its "We’ll Pick You Up" promise, though local policies may apply. What makes this specific Manhattan location stand out is its commitment to diversity and community support, proudly identifying as a women-owned business. It also recognizes the dedication of service members by offering active military discounts, making it a valuable resource for the New York military community and their families.

Renting a car in New York City comes with its own set of expectations and potential complexities, particularly concerning toll charges and busy urban logistics. While the vast majority of local customers experience a smooth rental process—highlighted by instances of excellent, efficient, and pleasant service from employees like 'Kevin'—it is important for all local users to be aware of standard industry procedures, such as the initial card verification process and the system for handling tolls. Enterprise provides a service that is essential for urban living, connecting New Yorkers with the freedom of the road when they need it most.

The Enterprise Rent-A-Car branch is ideally situated on the Upper West Side of Manhattan, a highly accessible and central part of New York City, making it a convenient option for residents across the borough and those arriving via public transit.

• Address: 147 W 83rd St, New York, NY 10024, USA

This location places the agency in the middle of a vibrant, residential neighborhood, close to key landmarks like Central Park and easily reachable from various subway lines. Its convenient street-level access is particularly beneficial for customers managing luggage or coordinating a complex rental pickup.

Accessibility is a key priority at this location, ensuring all customers can navigate the rental process with ease.

• Wheelchair Accessible Entrance: The building provides a fully wheelchair-accessible entrance, promoting inclusive service for all mobility levels.

Customers should note that, given the Upper West Side location, parking and vehicle maneuverability can be typical of any major Manhattan neighborhood. However, the prime location is a major benefit for quick pickup and return, minimizing the need for extensive travel within the city just to reach the rental counter.

Enterprise Rent-A-Car at 147 West 83rd Street provides a complete range of vehicle rental and associated services typical of a major national provider, catering to both individual and commercial needs in New York City.

• Diverse Car Rental Fleet: Offering a wide selection of vehicles, including economy cars, compact cars, full-size sedans, SUVs, and even luxury vehicles, to meet various travel, budget, and passenger requirements.
• Van Rental Services: Specializing in larger vehicle rentals, including cargo vans and passenger vans (such as 12- and 15-passenger vans, subject to specific corporate requirements), ideal for moving, commercial use, or group transportation.
• Short-Term Rentals: Facilitating standard daily, weekly, and weekend rentals for quick trips and essential city driving needs.
• Flexible Payment Options: Accepting various forms of payment for deposits and final charges, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments.
• Toll Pass Convenience: Offering optional toll collection transponder service (TollPass) to allow for seamless travel on regional toll roads like the E-ZPass system, with the toll charges and a daily service fee billed to the customer's payment method post-rental.
• Insurance and Protection Options: Providing various protection products like Damage Waiver (DW), which is offered at the time of rental to reduce the renter's financial responsibility for loss or damage to the vehicle.
• Additional Driver Authorization: Allowing for authorized additional drivers who meet the age and licensing requirements, with specific policies regarding spouses/domestic partners and debit card rentals.
• Discounts and Loyalty Programs: Offering special rates and services through Enterprise Plus® program membership, corporate accounts, and recognized community discounts.

This particular Enterprise branch on the Upper West Side possesses distinct features that may influence a local user's decision to rent here.

• Identifies as Women-Owned: The branch proudly identifies as a women-owned business, demonstrating a commitment to supporting diverse local business leadership in New York City.
• Active Military Discounts: Provides special rates and discounts specifically for active military personnel, veterans, and government employees, offering significant value to those who serve.
• Exceptional Staff Service: Individual employees, such as the highly-rated 'Kevin,' are frequently praised for providing five-star service, being pleasant, efficient, and extremely helpful, showcasing the potential for an outstanding in-person experience.
• Convenient Midtown Location: Situated in the highly desirable and easily accessible Upper West Side neighborhood, making pickup and drop-off convenient for Manhattan residents.
• Modern Payment Technology: Accepts a range of contemporary payment methods, including the convenience of NFC Mobile Payments, in addition to traditional credit and debit cards.
• Accessible Facility: Features a Wheelchair Accessible Entrance, reflecting a dedication to accommodating all customers from the community.

For scheduling a reservation, confirming vehicle availability, or addressing any service inquiries for the Upper West Side location, customers can reach the branch using the following details:

• Address: 147 W 83rd St, New York, NY 10024, USA
• Phone Number: (212) 873-7474
• Mobile Phone: +1 212-873-7474

Note that this location is primarily a rental office and does not offer an after-hours return service, so all vehicles must be returned during the branch's operating hours. It is always recommended to call ahead to confirm hours, especially on weekends or holidays.

For New Yorkers seeking a rental vehicle, choosing the Enterprise Rent-A-Car on the Upper West Side offers a compelling combination of convenience, community support, and the backing of a major national brand. The key reason this location is worth choosing lies in its unique operational identity—as a women-owned business offering active military discounts—and its superior customer service demonstrated by standout staff. The availability of both cars and specialized vans, including passenger and cargo models, is highly valuable for the varied logistical demands of city life, whether you are planning a move or transporting a large group.

The feedback highlights that while the overall brand infrastructure, particularly the automated toll billing system, can sometimes lead to issues that require vigilant customer follow-up and dispute resolution, the local staff's helpfulness is a significant counterpoint. Customers like 'Kevin' exemplify the kind of pleasant, efficient, and proactive service that can make the difference between a frustrating rental and a seamless one. For locals, especially those who value supporting women-led businesses or those who qualify for military discounts, this particular branch offers an added layer of community connection and value. As with all major rental transactions in the New York area, users are advised to carefully document their rental, review all pre-rental policies (especially the cardholder name match policy), and confirm their understanding of the toll transponder charges and dispute process. By leveraging the excellent in-person service this branch provides and being prepared for the rental process, New Yorkers can secure reliable transportation from a well-regarded, community-conscious provider.

Enterprise Rent-A-Car

147 W 83rd St, New York, NY 10024, USA