Enterprise Rent-A-Car Introduce
For residents and businesses in Manhattan's Upper East Side, the need for reliable, local transportation is constant—whether it is for a weekend escape, a home move, or essential transportation while your personal vehicle is serviced. Enterprise Rent-A-Car at 305 East 80th Street stands as a central, neighborhood-focused branch, officially recognized as a car and van rental agency. This location offers a convenient alternative to navigating the complexities of city vehicle ownership, providing a flexible fleet for diverse needs.
A key distinction of this specific branch is its identification as a women-owned business, showcasing a commitment to diversity within the local commerce landscape. They aim to provide a streamlined, friendly rental experience, offering various vehicle classes from fuel-efficient compact cars perfect for city maneuverability, to spacious SUVs for family trips, and essential passenger or cargo vans for larger projects. While the goal is always a smooth process, like any high-volume service provider in New York City, customer experiences can vary, as seen in available feedback—some highlighting exceptional, quick service, while others note challenges with payment processing and reservation handling. The branch's commitment to customer service and local community is evident in its available programs and accessibility features.
The Enterprise Rent-A-Car branch is ideally located in a residential and accessible area of the Upper East Side.
Address: 305 E 80th St, New York, NY 10075, USA
Situated in the heart of the UES, the location provides ease of access for local clientele without requiring a trip to a distant airport facility.
- Neighborhood Access: The branch is positioned mid-block on East 80th Street, making it easily reachable for residents of the surrounding Lenox Hill, Yorkville, and Carnegie Hill areas.
- Public Transportation: It is a walkable distance from major subway stops, particularly the 77th and 86th Street stops on the 4 and 6 lines, and the 86th Street stop on the Q line, facilitating easy pick-up and drop-off without needing to drive your personal car.
- Physical Accessibility: The facility proudly maintains a wheelchair accessible entrance, ensuring that all New Yorkers, regardless of mobility needs, can comfortably access the rental counter and services.
- Post-Rental Ease: Being in a highly residential neighborhood provides renters a convenient, familiar location to return the vehicle, often making the drop-off process simpler than navigating busy downtown or airport return lanes.
The East 80th Street Enterprise branch is equipped to handle a comprehensive range of mobility needs for the urban and suburban traveler.
- Standard Car Rental: Offering a wide range of vehicles, including economy, compact, mid-size, and full-size sedans suitable for commuting, weekend trips, and general errands.
- SUV and Minivan Rentals: Providing various SUVs—from small crossovers to full-size models—and passenger vans, perfect for larger families, group excursions out of the city, or carrying substantial cargo.
- Van Rental Agency Services: Dedicated service for cargo vans and light trucks, essential for moving apartments within the city, transporting materials for businesses, or managing large deliveries.
- Insurance Replacement Rentals: Seamless coordination with major insurance companies (like Geico, as noted in customer feedback) for customers whose personal vehicles are undergoing repair. This service prioritizes speed and convenience during a stressful time.
- Flexible Payment Options: Acceptance of all major Credit Cards, Debit Cards (subject to specific rental policies for certain vehicle types), and modern NFC Mobile Payments (like Apple Pay or Google Pay) at the counter.
- After-Hours Vehicle Return: For added convenience, the branch supports after-hours returns, typically by leaving the vehicle and keys with a parking lot attendant on duty.
This local branch distinguishes itself through several key features that benefit the Upper East Side community.
- Women-Owned Business Status: Patrons who prioritize supporting diverse local ownership can choose this location knowing it proudly identifies as women-owned.
- Active Military Discounts: A recognized feature offering special rates and benefits to active military personnel as a token of appreciation for their service.
- Exceptional Staff Service Potential: Customer reviews often highlight individual staff members for being a "dynamic duo," providing rapid and thorough service for both pick-up (under 15 minutes) and drop-off (under 5 minutes), which is a crucial highlight in a time-sensitive city like New York.
- Potential for Vehicle Upgrades: As noted by customers, the staff is often empowered to provide complimentary vehicle upgrades, enhancing the rental experience and customer value, especially for repeat or insurance clients.
- Neighborhood Sales Team Integration: The local team has a notable feature of patching renters through to a sales team, providing a pathway for those interested in trading in their personal vehicle or upgrading to a newer model—a unique benefit connecting the rental experience to potential vehicle acquisition.
Connecting with the Enterprise team at the 80th Street location is straightforward for New York residents.
- Address: 305 E 80th St, New York, NY 10075, USA
- Local Phone: (646) 422-2600
- Mobile Phone: +1 646-422-2600
- Operating Hours: Hours are subject to seasonal change, but typically run from 7:30 AM to 6:00 PM on weekdays, with shorter hours on weekends. Renters should confirm times directly with the branch.
For a New Yorker on the Upper East Side, choosing the Enterprise Rent-A-Car at 305 East 80th Street is about balancing convenience with the full spectrum of rental services. The most compelling reasons to choose this local branch are its commitment to efficient, friendly service—evidenced by customer reports of rapid check-in/out times—and its status as a women-owned business offering tangible benefits like military discounts and accommodating accessibility needs.
The availability of a diverse fleet, including cargo vans and various SUVs, makes it a one-stop-shop whether you are moving furniture, heading upstate for a holiday, or require a temporary replacement vehicle via your insurance company. This local branch truly shines when it is functioning at its best, providing a seamless and professional experience where staff go above and beyond to ensure a quick transition into an upgraded vehicle.
However, potential renters should be aware that the overall customer experience in a high-demand urban setting can be inconsistent. While many customers report outstanding interactions, others have faced issues with strict payment policies, particularly concerning debit card use or handling reservation complications, which is a common challenge across the industry but felt more acutely in a busy Manhattan location. It is always worth confirming all specific payment and documentation requirements directly with the branch ahead of time, especially for first-time renters or those using a debit card, to ensure a smooth transaction.
Ultimately, the 80th Street Enterprise is a vital local resource whose strong features—speed, women-owned identity, and essential van and car options—make it a preferred choice for reliable, neighborhood-based car rental services in the Upper East Side.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
305 E 80th St, New York, NY 10075, USA
Enterprise Rent-A-Car Reviews
paymanagementinformationpickupefficientSUVgarageparkingbillteam
★ 5★ 4★ 3★ 2★ 1Booking a rental was taken care of for me by Geico.On the day of pick up, I was greeted by Raven and Christian, they were like the dynamic duo. I arrived at Enterprise UES and was driving away in an upgraded vehicle in less than 15 minutes. The process was quick but thorough. Coincidentally, Christian was the person who greeted me at drop off. He took a quick look over at the rental vehicle, checked the miles, and I was gone in less than 5 min. He even patched me through to the sales team, who may be the ones who will help me trade in my vehicle for an upgrade. I had a wonderful experience working with the team and this location.
August 08 · Ms RiveraUnfortunately, my experience at this location was unsatisfactory. Despite having the necessary funds to complete my rental payment, I did not receive the proper assistance from the team to finalize the process.I was particularly disappointed because, despite having a prior rental history with the company, I was not allowed to rent a vehicle. During my interaction, I felt I was treated differently due to my Latin heritage, which I consider a serious issue of discrimination.The staff, starting with the manager who assisted me directly, failed to provide the necessary support, which not only disrupted my itinerary for the day of my reservation but also negatively affected my psychological well-being.I hope Enterprise addresses these situations and strengthens staff training on customer service, equal treatment, and reservation handling, so that other customers do not face similar experiences.
August 20 · Juan CarvajalDevin, our attendant, was highly professional, friendly, and very fast. The cars were spotless. Dramatically better experience than other car rentals in the city - it felt like I wasn’t in NY for a moment. Will be using Enterprise from now on versus Avis, which is a complete nightmare in the UES, even though this isn’t the best location convenience-wise.
May 26 · Jay SourbeerMy experience with the enterprise car rental service and the crew over on East 80th in New York City was by far the best !!The ease of the online booking and being greeted by a friendly, courteous, professional staff at the location is everything you would hope for… Upon arrival, my vehicle was ready and I was out the door within 10 minutes… Equally as easy when I had to drop it off Sunday afternoon… If you’re looking for a car rental agency over on the upper east side, give these guys a shot… My experience could not have been better… We will definitely Be using the E. 80th St. location for our next car rental.Thank you again,Bruce Bergen
May 05 · Bruce BergenHad a great experience renting from here! Very friendly service check in and out. Got a upgrade for the rental as well and was very easy to navigate from highly recommend. Adding on that Christian was the employee who helped out and couldn’t have had a more positive experience
May 23 · Maisha Haque
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