Dollar Rent A Car Introduce
For New Yorkers traveling out of LaGuardia Airport (LGA) or those in Queens and the surrounding boroughs needing a reliable, cost-effective vehicle, the Dollar Rent A Car location in Astoria offers a vital transportation link. Situated as part of the consolidated car rental facility serving one of the city's busiest airports, this agency specializes in bridging the gap between New York’s dense urban environment and the freedom of personal, temporary mobility.
Dollar Rent A Car is a recognizable name in the vehicle rental industry, known for providing a wide array of cars, from fuel-efficient compact models essential for weekend trips to the suburbs, to spacious minivans and SUVs capable of handling family vacations or significant luggage requirements. The location functions as both a Car rental agency for standard users and a general Transportation service provider, supporting the high-volume travel demands of the LGA area.
Furthermore, the business proudly highlights its identity as women-owned, offering New York consumers the opportunity to support a diverse and locally recognized enterprise. This commitment to diversity, combined with accessibility features like wheelchair accessible entrances and parking, signals an effort to serve the entire spectrum of the New York metropolitan community. The acceptance of modern payment methods, including NFC mobile payments, also positions the branch as current and convenient for fast-paced city users.
However, users familiar with New York's major airports, particularly post-renovation LGA, must understand the logistical context of this location. As an off-site facility, the process of reaching the rental counter involves navigating airport transit and shuttle services, an element that critically impacts the total time spent acquiring the rental vehicle—a factor of paramount importance to time-sensitive New Yorkers. Understanding the specific logistics and reviewing current customer feedback before booking is an absolute necessity to ensure a smooth transition from arrival to the open road.
The Dollar Rent A Car branch is located in Astoria, Queens, specifically serving as the LaGuardia Airport (LGA) rental counter and pick-up site. While not physically on the airport terminals, its proximity and dedicated shuttle service integrate it into the LGA travel experience. The specific address is:
45-01 20th Ave, Astoria, NY 11105, USA
This centralized location near LGA is crucial for both air travelers and local Queens residents. For travelers arriving at LGA, the process requires taking a dedicated, free shuttle bus service from the terminal's ground level (often indicated at specific Transit Center or designated shuttle stops) to the consolidated rental facility on 20th Avenue. This step is non-negotiable for airport renters and adds a significant buffer of time to the overall rental process. Local residents in Astoria, Jackson Heights, and Woodside may find it more convenient than traveling into Manhattan or further out on Long Island.
A notable feature of this location is its commitment to accessibility. The facility provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that customers with mobility limitations can complete their rental transaction with greater ease. The provision of On-site parking for local customers makes the drop-off process simple, minimizing street parking worries common in Queens.
The Dollar Rent A Car facility near LaGuardia offers a comprehensive suite of rental services and vehicle types to meet the diverse needs of the New York market, from budget-conscious renters to those needing specialized capacity:
- Extensive Vehicle Fleet: Offers a full spectrum of car classes, including Economy and Compact cars for maximum fuel efficiency and urban maneuverability, Standard and Full-Size sedans for comfort, and Minivans and various SUV models (such as the Nissan Pathfinder) for group travel and cargo needs.
- Flexible Rental Terms: Provides options for short-term daily rentals, weekly rentals, and longer-term arrangements, catering to both quick business trips and extended family vacations.
- Essential Add-ons: Typical rental extras are available, including GPS navigation systems and a variety of child safety seats (infant, child, and booster seats) to ensure safety and convenience for travelers with young families.
- Dedicated Airport Access: Provides the necessary Transportation service via a complimentary shuttle bus connecting the LGA terminals directly to the rental counter location.
- Payment Flexibility: Accepts all major Credit cards, and also provides the option to pay using Debit cards (subject to strict local policy requirements, often including a credit check and proof of return travel), as well as modern NFC mobile payments for a quick, contactless transaction.
The Astoria Dollar Rent A Car location offers several standout features that enhance its appeal to the local New York community:
- Identifies as Women-Owned: As a significant business operating near one of NYC’s major transportation hubs, the agency's identity as women-owned allows customers who prioritize supporting minority-owned enterprises to make a conscious choice.
- Active Military Discounts: The availability of special rates and discounts for active military members is a valuable offering that provides a tangible benefit to service personnel in the Tri-State area.
- Advanced Payment Options: The acceptance of NFC mobile payments (like Apple Pay or Google Pay) means customers can experience a faster, modern, and convenient checkout process.
- Physical Accessibility: Comprehensive features such as Wheelchair accessible entrance and Wheelchair accessible parking lot ensure that the facility is user-friendly for all members of the community.
- On-site Parking: Providing dedicated On-site parking is a highly convenient feature, particularly for customers in Queens or those leaving their personal vehicle while renting, which simplifies the drop-off and return logistics.
For New Yorkers seeking to book a reservation, confirm policies, or inquire about shuttle logistics for the LaGuardia-serving Dollar Rent A Car location, the following contact details should be used:
- Address: 45-01 20th Ave, Astoria, NY 11105, USA
- Primary Phone: (718) 779-7456
- Mobile Phone: +1 718-779-7456
- Service Type: Car rental agency, Transportation service
Dollar Rent A Car in Astoria is a logical choice for New York travelers focused on budget and convenience near LaGuardia Airport. The agency is generally known for competitive pricing that appeals to value-conscious customers. Its diverse fleet, which includes everything from cheap economy cars to family-sized SUVs and minivans, ensures that most personal or small business travel needs can be accommodated. The payment flexibility, particularly accepting Debit cards (under certain conditions) and NFC, adds a layer of modern convenience that is often appreciated by city dwellers.
However, New York users must approach this location with a high degree of operational awareness, as candid customer feedback highlights several significant friction points that directly conflict with the city's expectation of efficiency. The most critical issue is the operational speed and staffing. Reviews consistently point to severely long wait times at the counter, with one staff member handling extended lines of customers, leading to considerable delays (over an hour from arrival to vehicle pick-up). This is further compounded by the required shuttle ride from the airport, with customers reporting "ridiculous" wait times for the off-site shuttle, which can easily ruin a tightly scheduled day of activities in Manhattan or Queens.
Beyond the severe time-cost, customers have reported issues with the vehicle condition (e.g., cleanliness issues), functional problems (non-working charging or console ports), and serious, long-term billing disputes, including being charged for unwanted insurance and encountering an unresponsive customer service system when trying to resolve post-rental fees or lost items. For a New Yorker whose most valuable resource is time, the potential hour-long delay in the pick-up process and the risk of post-rental billing headaches are major drawbacks.
Therefore, while the price and location proximity to LGA are attractive, customers who value speed and reliable service above all else should be prepared for potential delays and must adopt a rigorous pre- and post-rental protocol:
- Plan for Delays: Add a minimum of 45-60 minutes extra to your travel schedule for the combined shuttle transfer and counter wait time.
- Verify All Charges: Explicitly confirm all agreed-upon charges, particularly insurance waivers, with the counter agent and check the final contract before signing.
- Document Everything: Take photos of the vehicle (inside and out) and the odometer/gas gauge at both pick-up and drop-off to preemptively counter any potential cleanliness or damage disputes.
By preparing for these potential operational challenges, New Yorkers can still leverage the budget-friendly prices and wide fleet selection offered by Dollar Rent A Car in Astoria.
Dollar Rent A Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Dollar Rent A Car Photos










Dollar Rent A Car Location
Dollar Rent A Car Reviews
LGAEVtollsez passshuttlecomputeremployeefull sizeJFKnatural gas vehicle
★ 5★ 4★ 3★ 2★ 1This was the worst rental experience of my life. Bird poop was on the passenger side of the car. I couldn't connect my android phone to the vehicle. The chaged me for insurance that I did not want. I lost my Samsung charger in a hole in the middle console. I have called every day for 5 days and I am not getting help. You have lost a custom for life. You should only have a half of star.
October 08 · Latrice GrayTerrible they only one worker at the rental station last weekend, handling a line of over 12+ people by herself! I and others arrived around 12pm so I didn't get my rental car until after 1p while I landed at 11:20am insanely ridiculous! She was great enough to upgrade me. But before that didn't realize all LGA rental companies like Dollar were so far off-site! The shuttle wait at the airport was ridiculous and took about 20 minutes, insane waste of time then seeing orher company shuttles just pass us by! Wasted so much of my time and ruined the rest of my day - making me late for brunch, and then museum, Broadway show etc in the city . Really I deserve a refund. I will not rent a car with Dollar ever again and it was not my first choice as the other company I prefer was not available.
September 25 · A. DeeMy husband and I rented a car from this location and had a great experience. The two women at the desk were amazing with their customer service. The woman who helped us, I believe her name was Mary , was the funniest and kindest person—such a wonderful way to start our vacation. She was so knowledgeable and patient with all the questions we had as first time Dollar rental customers. Her customer service was truly spectacular. A big thank you to her and the team that day (08/24 /25 around 10am).
August 28 · Miriam RosaI needed a car for one day. The girl working there finished everything in 2 minutes. Pick up was so easy, same thing for return. A lot parking space in the garage, very good prices. ALL RECOMMENDATIONS! Absolute 5 stars! ⭐️
September 02 · Aleksa KonatarDon't ever get talked into renting an EV. I'm sitting in my rental EV now after midnight, recharging the battery so that I can return the car on time tomorrow morning. It will take 46 minutes to add 15% charge to top off the battery. What a hassle. At the counter, I was offered a full size Ram pickup truck or a full size passenger van. Imagine trying to park those monstrosities in NYC. The other alternative was this EV. I was offered a $10 surcharge to "downgrade" to a gas vehicle but I did not, just in principle. That downgrade to a gas vehicle should have been free for a frequent customer like me.
September 03 · Danny Chin
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