Fox Rent A Car Chicago O'Hare International Airport Introduce
For visitors and residents in Illinois seeking essential transportation at a major hub, Fox Rent A Car at Chicago O'Hare International Airport (ORD) provides a significant entry point into the local rental market. Positioned within the airport's consolidated rental center, this agency offers a variety of vehicles intended to meet diverse travel needs, from compact cars for solo city trips to larger vans for group travel or family excursions across the state. The operational focus is on providing onsite services with modern payment and accessibility options, making it a convenient choice for many flying into the Windy City.
However, users from the Illinois region should approach their reservation with careful consideration and attention to detail, as public feedback presents a mixed picture of the rental experience. The primary appeal of Fox Rent A Car is often its competitive initial online pricing, which can be particularly attractive to budget-conscious travelers. The fleet includes common vehicle types such as Car, SUV, and Van rentals, ensuring utility for various trip requirements, whether a quick visit to downtown Chicago or a lengthy journey to the southern parts of Illinois.
Customer reviews, as provided, highlight critical issues that potential renters should be fully aware of before booking. The experiences detail concerns over unexpected charges at the counter, particularly regarding insurance—even when customers claim to have their own coverage. One customer detailed being charged nearly double the booked rate for a simple one-day rental after being required to purchase the company’s insurance. Furthermore, the handling of mechanical issues, such as a flat tire shortly after pick-up, was severely criticized, with one customer being left stranded and subsequently denied a full refund for the unused portion of their reservation. These accounts strongly suggest that while the initial price may be low, renters must be prepared to assertively manage the check-in process and be fully informed on all insurance and roadside assistance policies to mitigate potential negative experiences.
The Fox Rent A Car location benefits from its premier placement within Chicago O'Hare International Airport's central rental facility. This positioning ensures maximum ease of access for air travelers arriving in Illinois.
- Address: 10256 W Zemke Blvd Suite 830, Chicago, IL 60666, USA.
This address corresponds to the Multi-Modal Facility (MMF), a centralized hub for all rental car agencies at O'Hare. Customers arriving at any terminal can utilize the Airport Transit System (ATS) train, which provides a direct and efficient connection to the MMF, eliminating the need for off-site shuttles.
In line with a major airport operation, the facility has ensured comprehensive accessibility, a vital feature for customers with mobility considerations:
- Wheelchair accessible entrance.
- Wheelchair accessible parking lot.
- Wheelchair accessible restroom.
- Wheelchair accessible seating.
These features help to create a seamless experience for all travelers navigating the pick-up and drop-off processes within the complex.
As a full-service car and van rental agency, Fox Rent A Car provides the essential elements required for ground transportation in Illinois. The core business is defined by the following vehicle types and auxiliary services:
- Car rental: Offering a range of vehicles from compact and economy cars for single travelers or couples to full-size sedans suitable for business or family travel.
- SUV Rental: Providing Sports Utility Vehicles in various sizes, offering more passenger and cargo space, which is ideal for road trips or navigating unpredictable Midwestern weather.
- Van Rental: Dedicated van rental services for minivans and full-size passenger vans, catering to large families, sports teams, or organizational groups needing maximum seating capacity.
- Onsite Services: All rental transactions, vehicle exchanges, and necessary paperwork are handled directly at the counter within the Multi-Modal Facility.
- Flexible Payments: The location accepts a variety of payment methods for the convenience of its diverse customer base, including Credit cards, Debit cards, and modern NFC mobile payments.
For Illinois-based users, the key highlights of this rental location center on price and convenience, though certain aspects require caution:
- Competitive Initial Pricing: Fox Rent A Car is widely recognized for offering some of the lowest initial rates available through online booking platforms, appealing directly to cost-sensitive travelers.
- Prime Airport Location: Its presence within the O'Hare MMF provides the ultimate convenience, linking the rental office directly to all airport terminals via the ATS train.
- Vehicle Versatility: The broad selection of Car, SUV, and Van classes ensures a match for almost any travel requirement, from a solo work trip to a family vacation across the state.
- High Accessibility Standards: The guaranteed wheelchair accessibility across the entrance, parking, restrooms, and seating areas makes the facility highly accommodating for all users.
- Modern Payment Options: The acceptance of NFC mobile payments streamlines the transaction process at the counter, catering to modern, quick payment preferences.
It is worth noting the contrast between the stated convenience and the reported operational challenges. While the location itself is excellent, the reported issues with mandatory insurance upsells, lack of in-car modern amenities like 'CarPlay' in some economy models, and significant difficulty reaching roadside assistance/customer service in case of a breakdown must be seriously considered as they directly impact the overall rental experience and final cost.
For reservations, general inquiries, or to address pre-rental questions, customers should use the following details. Given the issues with reaching the location after a problem occurs, it is highly recommended to confirm all rental details, insurance coverage, and vehicle features before arrival.
- Address: 10256 W Zemke Blvd Suite 830, Chicago, IL 60666, USA
- Phone: (323) 593-7485
The provided telephone number serves as the primary contact for the location. Customers should also be prepared to rely on their online booking confirmation and personal insurance documents to manage their reservation effectively.
Fox Rent A Car at Chicago O'Hare International Airport is worth choosing primarily for local Illinois users and incoming travelers whose absolute priority is securing the lowest possible initial booking rate. The location’s strength lies in its price advantage and its highly convenient positioning within the O'Hare MMF. Customers benefit from the ability to quickly access the rental counter upon landing without needing an external shuttle.
However, choosing Fox requires a cautious, proactive approach. The reported pattern of mandatory insurance upsells, despite having external coverage, and the severe lack of responsive roadside assistance must be factored into the 'value' proposition. Users must be fully prepared to decline add-ons, present proof of their existing liability and collision insurance, and understand that the final price may be higher than the initial quote. For Illinois travelers, if a guaranteed price, modern in-car features, and reliable, swift roadside assistance are non-negotiable needs, this agency may pose risks that outweigh the initial savings. It is best suited for the experienced, assertive renter who understands how to navigate counter sales and is prepared to resolve potential issues directly after the fact, rather than relying on immediate, proactive support during a breakdown. By meticulously documenting the vehicle's condition at pick-up (including tire pressure) and retaining all paperwork, renters can protect themselves against future disputes.
Fox Rent A Car Chicago O'Hare International Airport Inside
Car Rental Agency
- Car rental
- SUV Rental
- Van Rental
Fox Rent A Car Chicago O'Hare International Airport Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Fox Rent A Car Chicago O'Hare International Airport Photos










Fox Rent A Car Chicago O'Hare International Airport Location
Fox Rent A Car Chicago O'Hare International Airport
10256 W Zemke Blvd Suite 830, Chicago, IL 60666, USA
Fox Rent A Car Chicago O'Hare International Airport Reviews
feesdesktollprepaidcounterexpediacheckreadinglate feeadonis
★ 5★ 4★ 3★ 2★ 1It is the worst rental experience I ever had. I booked online for 100 bucks and they charge me another 80 for all kinds of insurance, even if I already bought one and they are not allowing me to pick up the car if I do not pay for their insurance. Finally, I paid about 200 bucks just for a Nissan Versa for one day, and it is not with CarPlay!!! I argue with them and they just require me to pay more for the CarPlay. That is definitely the worst rental company I have seen ever.
August 16 · cheng ji***UPDATE***Spoke with customer service via email a few different times. Was told they will not issue me a refund. Was told the best they could do was a 25% discount on a future rental reservation. Absolutely ridiculous! DO NOT RENT FROM THIS COMPANY!!I rented a car through Fox rent a car at Chicago O Hare airport. I had a reservation from July 21st through July 24th. I picked up the car around 5 p.m and went to my hotel about 20 miles from the airport. When I got on the highway and started driving, the tire pressure light came on. The tire was showing a little low on air. Not a big deal, I stopped for dinner and then put some air in the tire at the gas station next to my hotel. I parked the car around 7 P.M that night. I went to my room and spent 2 hours trying to reach someone from Fox and had no luck. I went to work (right next door to my hotel) until 7:30 p.m on the 22nd. I went to take the car for dinner and the tire was completely flat. I spent another 2 hours reaching someone from roadside assistance and now it was after 9 p.m. I let them know that there was no spare and I was stranded with no way to get dinner or enjoy my very little time off. I finally reached someone who informed me that they would have to send a tow truck and tow me and the car all the way back to the airport in order for me to get another car. I explained I didn’t have time to do that because I had to be up at 5 a.m for work and had to work until 8 p.m the next day. I told Fox to just come pick up the car and cancel my reservation entirely. I then was told that they would not refund my money for the trip. Please be cautious renting a car from them. They will leave you stranded and charge you in full for the inconvenience. See photo below.
July 28 · Joshua HerwarthAVOID Fox car rental at ORD! We were at the counter earlier (slightly over 1 hour). The lady said they would need to charge $36 more. We waited another half hour and went back to the counter. Then they told us they need to charge $46 more (no typo, even more after half hour wait!) because our 1st show-up at the counter was much earlier and locked in the system, which is completely BS. We tried to negotiate that we planned to return one hour earlier, the lady couldn’t care less and she insisted on charging more if we were picking up the car, although it’s already within one hour before the scheduled pickup time.
October 17 · G C. Exceptional Service from Karen at Fox Car RentalI would like to take a moment to share my thoughts on the outstanding service I received from Karen at Fox Car Rental in Chicago International Airport.From the moment I approached the counter, Karen was courteous, patient, and incredibly helpful. She took the time to explain in detail the various insurance packages available, highlighting what I was missing in my booking. Her thoroughness and willingness to assist made a significant difference in my experience.Karen is truly an asset to Fox Car Rental, and I sincerely hope that the company recognizes her skills and rewards her accordingly. Exceptional employees like her are what set a company apart.Thank you, Karen, for your excellent service!Regards,Guru
August 25 · Madras ChopsticksI had a wonderful experience renting from Fox Car Rental-O'Hare! I left my keys in the car and Manager Carmine was very personable in being sure my keys were returned to me in record time! I was amazed at his diligence in doing so. Returning the car, I was struggling to park the car straight and the attendant although very busy attending with another customer nicely waved to me saying to just leave it, he'd take care of it! Most people who are complaining about tolls apparently went through tolls without the toll pass offered by Fox and all rental car agencies. I would advise all to use your map app and opt for "no tolls." Surprisingly, it works! As for being charged for insurance, sometimes agencies ask for proof; other times not. But, if you have valid insurance, this is not a problem! My car was clean and in excellent condition. I will be using Fox again!
October 03 · J Fuller
More Car Rental Near Me
Bedrock Car Rental4.0 (54 reviews)1096 W State St, Alliance, OH 44601, USA
Enterprise Rent-A-Car4.0 (186 reviews)811 W State St, Alliance, OH 44601, USA
BMZ CLASSICS - closed for business3.0 (2 reviews)3200 Hoagland Blackstub Rd, Cortland, OH 44410, USA
Enterprise Rent-A-Car4.0 (461 reviews)3910 Youngstown Rd SE, Warren, OH 44484, USA
Enterprise Rent-A-Car4.0 (78 reviews)372 W State St, Salem, OH 44460, USA
Hertz Car Rental - Warren - Youngstown Warren Road3.0 (156 reviews)4400 Youngstown Warren Rd, Warren, OH 44484, USA
Enterprise Rent-A-Car4.0 (393 reviews)4908 Mahoning Ave, Austintown, OH 44515, USA
Avis Car Rental3.0 (127 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
Budget Car Rental3.0 (75 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
U-Save Car & Truck Rental - Youngstown4.0 (59 reviews)970 Bears Den Rd Suite 1B, Youngstown, OH 44511, USA
Enterprise Rent-A-Car4.0 (382 reviews)303 W Rayen Ave, Youngstown, OH 44502, USA
Hertz Car Rental - Boardman - Market Street3.0 (166 reviews)7735 Market St, Boardman, OH 44512, USA
Categories
Top Visited Sites
Intulife Medical Transport4.0 (12 reviews)
Enterprise Rent-A-Car3.0 (785 reviews)
RRC LA5.0 (1 reviews)
Enterprise Rent-A-Car4.0 (287 reviews)
Enterprise Rent-A-Car4.0 (216 reviews)
ACE Rent A Car4.0 (1048 reviews)Trending Car Rental Blog Posts
Tips for Veteran Drivers Renting Cars After Military Service
The Role of Credit History in Renting a Car — What You Should Know
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
Best Ways to Split Rental Car Costs Among Group Travelers
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
