GA Peach Medical Transportation Introduce
For many residents in the Georgia region, particularly those in DeKalb County and the greater Atlanta metro area, access to essential medical services is often dependent on reliable, specialized transportation. GA Peach Medical Transportation, located in Decatur, GA, is a local provider focusing exclusively on the critical service of Handicapped Transportation, often known as Non-Emergency Medical Transportation (NEMT). This service is designed to bridge the gap for individuals who require assistance to travel but do not need an ambulance for emergency care, ensuring they can reach scheduled health appointments safely and with necessary accommodations.
The core mission of a dedicated NEMT provider like GA Peach is to support the continuity of care by eliminating transportation barriers. This includes providing specialized vehicles equipped for individuals using wheelchairs and other mobility aids. Their service covers a wide spectrum of medical needs, from routine doctor visits to critical, recurring treatments like dialysis, often providing a vital lifeline for the elderly, disabled, and those recovering from injury or illness who cannot utilize standard public transport or drive themselves. As a local service, they aim to offer convenience and peace of mind to patients, their families, and healthcare facilities across the served counties in Georgia.
It is important for potential clients and coordinating family members to be aware of the on-the-ground reality of any specialized transport service. While the fundamental need for reliable NEMT is high, customer reviews for this specific location indicate significant performance issues that must be considered. Reported experiences include excessive delays, with one customer claiming to have been left waiting for two hours for a pick-up. More critically, safety and vehicle condition have been severely criticized, with one reviewer alleging that company vehicles lacked working air conditioning, had malfunctioning lift ramps, featured sealed emergency exits, and exhibited poor handling on the highway. These serious claims about vehicle maintenance, safety compliance, and employee training should serve as a strong caution, urging users to verify the current status and condition of the service before relying on it for critical medical transport needs.
The GA Peach Medical Transportation office is situated in the Decatur area of Georgia, placing it geographically within a key area of the Atlanta metropolitan region where the demand for specialized transportation services is consistently high. This Decatur location allows the company to efficiently dispatch its fleet to serve a broad community in DeKalb County and neighboring areas.
The facility is located at:
Address: 2917 Valley Ridge Dr, Decatur, GA 30032, USA
For clients or coordinating parties who need to interact directly with the administrative office, the location focuses on physical accessibility:
- The building provides a Wheelchair accessible entrance to ensure that all individuals, including those with mobility challenges, can enter the premises easily.
- A Wheelchair accessible parking lot is available, offering designated and compliant parking spaces directly at the facility.
As a dedicated Handicapped Transportation Service and Non-Emergency Medical Transportation (NEMT) provider, GA Peach Medical Transportation's primary function is to transport individuals who require specific assistance to a wide array of healthcare and related appointments. These specialized services include:
- Non-Emergency Medical Transportation (NEMT): Scheduled transport for individuals who do not require an emergency ambulance.
- Wheelchair Transportation: Specialized vehicles equipped with ramps or lifts to accommodate and secure passengers in wheelchairs.
- Doctor and Medical Appointments: Providing rides to and from general physician visits, specialist consultations, and general medical care facilities.
- Critical Care Center Visits: Dedicated transport for recurring, life-sustaining treatments, such as Dialysis Centers and Diagnostic Centers.
- Post-Acute Care Transportation: Rides to and from Rehabilitation Centers and Assisted Living facilities.
- Dental Appointments: Transporting clients to necessary dental and oral health appointments.
- Long Distance Transportation: Coordinating and facilitating longer trips for medical reasons, often when specialized care is required outside of the local area.
- Support for Medical Assistance Needs: Offering non-medical support and oversight during transport.
- Non-Emergency Transportation: General assisted transit for individuals with mobility limitations beyond specific medical appointments.
The core features of this service are rooted in providing access and comfort for a specific population in the Georgia community.
- Specialized NEMT Focus: Solely dedicated to Non-Emergency Medical Transportation, concentrating on the unique logistical and safety requirements of this sector.
- Accommodates Wheelchair Users: Provision of vehicles specifically designed for Wheelchair Transportation.
- High Accessibility: Offers both a Wheelchair accessible entrance and a Wheelchair accessible parking lot at the office location for administrative convenience.
- Basic On-Site Amenities: The facility includes a Restroom for clients or caregivers who may need to stop in at the office.
For those in the Georgia area needing to arrange or inquire about handicapped and non-emergency medical transportation services with GA Peach Medical Transportation, please use the following details:
Address: 2917 Valley Ridge Dr, Decatur, GA 30032, USA
Phone: (678) 705-8076
Mobile Phone: +1 678-705-8076
The primary value proposition of GA Peach Medical Transportation lies in its specialization. In the Decatur and wider DeKalb County area, dedicated Non-Emergency Medical Transportation (NEMT) is a crucial, non-optional service for many citizens, especially those who rely on wheelchair access or cannot independently use standard transport to reach frequent, mandatory appointments such as dialysis, rehabilitation, or long-distance specialist care. Their stated focus on servicing a comprehensive list of healthcare destinations, including Assisted Living and Diagnostic Centers, positions them as a potentially convenient, single source for these diverse needs.
However, the decision to choose this provider must be weighed heavily against the direct, public feedback from customers. The severe allegations regarding prolonged delays and critically, the safety and maintenance of the transportation vehicles—citing non-functional lift ramps, sealed emergency exits, and non-working air conditioning—raise paramount concerns. In a service industry where reliability and passenger safety are the absolute highest priority, particularly for vulnerable populations, these claims demand immediate attention and verification by prospective users.
Choosing this NEMT provider should only be done after a potential client, family member, or coordinating medical facility has performed extensive, real-time checks. It is absolutely essential to call ahead, ask direct questions about their vehicle maintenance schedules, current operating procedures for safety checks, and their on-time performance metrics, and confirm that the vehicle assigned meets all state and federal safety standards for handicapped transport, including fully functional safety equipment. For any Georgia resident, while the need for NEMT is clear, prioritizing safety and punctuality, particularly for time-sensitive medical treatments, should guide the final decision, potentially necessitating a comparison with other regional NEMT providers whose customer feedback reflects greater consistency and reliability.
GA Peach Medical Transportation Services
Handicapped Transportation Service
- Assisted Living
- Dental Appointments
- Diagnostic Centers
- Dialysis Centers
- Doctor Appointments
- Long Distance
- Medical Appointments
- Medical Assistance
- Medical Transportation
- Non Emergency
- Non Emergency Medical Transportation
- Non-Emergency Transportation
- Rehabilitation Centers
- Wheelchair Transportation For
GA Peach Medical Transportation Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
GA Peach Medical Transportation Photos
GA Peach Medical Transportation Location
GA Peach Medical Transportation
2917 Valley Ridge Dr, Decatur, GA 30032, USA
GA Peach Medical Transportation Reviews
company
★ 5★ 4★ 3★ 2★ 1This company left me for 2 hours before picking up.the worst ever
September 25 · mountain pug are best timeThis has to be the worst NEMT company around, the vehicles DO NOT have air conditioning, the lift ramp does not work, all the emergency exits are sealed shut. The vehicles wobbles on the highway and the employees are not trained to properly. If I could I would give zero stars. This company needs to be shut down and vehicles need to be given to the scrap yard. DO NOT utilize this company
July 20 · Corey MurrayThis would have been my first time using Ga. Peach. Had been less than satisfied with other transportation company that I was using. I asked Ga. Peach for a 12:45 pickup for a 1:30 appt. I was fully aware of where we needed to go, so I knew how long it would take to get my mom on the van, to our destination and off the van to the appt. At 12:50, Ga. Peach was not at our pick up address, my mom’s home. Called, spoke with Dennis. He said the team would be there momentarily. At 1:15 , still no transport. Called Dennis back, letting him know that even if we left right this moment, we would be late. He said he would find out what was going on. In the mean time, the staff at our destination was calling me to let me know that the transport was actually there to pick my mom up. So needless to say, they had to leave our destination point and come to my mom’s home, which took at least 20”. When they finally did arrive to pick us up at the correct address, it was too late to make our appointment. There were time parameters involved with our appt visit. The extremely late transport pushed us too far passed those time restraints., so the appt was lost. Unfortunately it cannot be rescheduled. I was extremely frustrated and even more disappointed. I would not be using medical transport unless I absolutely had to to get my mother to doctor appts, etc. Unfortunately you are at the mercy of that particular company. Felt this situation was handles very poorly. No one at Ga. Peach could explain to me what happened. I realize that loosing me as a customer is not going to break Ga. Peach. I do realize that my review might keep someone else from having the same poor experience.
March 25 · Debbie HarperOne of the Best medical transportation companies available. Thank you for your service!
January 25 · Nazarene Clark- July 02 · Mike J
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